Fiesta Americana Cozumel All Inclusive

4.0 star property
On private beach with 2 outdoor pools, near Chankanaab National Park
VIP Access

Choose dates to view prices

Photo gallery for Fiesta Americana Cozumel All Inclusive

Exercise/lap pool
Enjoy ocean views from the balcony through the large sliding glass door.
Enjoy dining under a thatched roof with comfortable seating and easy movement.
Enjoy ocean views from the large window, featuring two single beds with white linens, a desk, and flat-screen TV.
7 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Pet friendly

Explore the area

View in a map
Carretera A Chankanaab Km 7 5, Cozumel, QROO, 77600
  • Chankanaab Beach Adventure Park
    ‪19 min walk‬
  • Chankanaab National Park
    ‪2 min drive‬
  • Paradise Beach
    ‪8 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪12 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Suite, 3 Bedrooms, Non Smoking (Imperial)

  • 1896 sq ft
  • 3 bedrooms
  • Ocean view
  • Sleeps 10
  • 2 King Beds, 2 Double Beds and 1 Twin Sofa Bed

Suite, 1 King Bed, Non Smoking (Master)

9.2 out of 10
Wonderful
(12 reviews)
  • 854 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Family Suite, 2 Bedrooms

8.6 out of 10
Excellent
(7 reviews)
  • 1281 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

8.8 out of 10
Excellent
(19 reviews)
  • 391 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Master Suite with Plunge Pool, 1 King

8.8 out of 10
Excellent
(6 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite (Governor)

10.0 out of 10
Exceptional
(1 review)
  • 1282 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

7.8 out of 10
Good
(12 reviews)
  • 398 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Family Suite, 3 Bedrooms, Private Pool

10.0 out of 10
Exceptional
(1 review)
  • 1896 sq ft
  • 3 bedrooms
  • Sleeps 10
  • 2 King Beds and 2 Double Beds

Honeymoon Suite

  • 854 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

You may also like

About the neighborhood

Cozumel

Located 0.9 mi (1.5 km) from Chankanaab National Park, Fiesta Americana Cozumel All Inclusive is within a 10-minute drive of other popular attractions like Paradise Beach. This 102-room, 4-star property has 2 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Chankanaab Beach Adventure Park - 19 min walk - 1.0 mile
  • Chankanaab National Park - 2 min drive - 0.9 miles
  • Paradise Beach - 8 min drive - 4.4 miles
  • Playa Mia Grand Beach and Water Park - 10 min drive - 5.3 miles
  • San Francisco Beach - 13 min drive - 7.1 miles

Getting around

  • Cozumel Intl. Airport (CZM) - 22 min drive

Restaurants

  • ‪Puerta Maya - ‬7 min drive
  • ‪Margaritaville - ‬7 min drive
  • ‪Three Amigos Cozumel - ‬6 min drive
  • ‪Pancho's Backyard - ‬7 min drive
  • ‪Bar Mandy - ‬7 min drive

About this property

Fiesta Americana Cozumel All Inclusive

On private beach with 2 outdoor pools, near Chankanaab National Park
Fiesta Americana Cozumel All Inclusive features a private beach, a full-service spa, and 2 outdoor pools. There's free parking and a ferry terminal shuttle. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive property include karaoke, a children's pool, and a gym.
55-inch LED TVs come with cable channels. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free minibar items, furnished balconies or patios, and coffee makers are also standard. Change of towels is available on request.
A private beach and a health club are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Na´Ha´ has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to noon
  • 2 beach bars
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Cevicheria
  • El Mexicano
  • Peninsula
  • Rosato
  • Vina del Mar

Things to do

  • 2 outdoor pools
  • Air hockey
  • Arcade/game room
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Free beach club
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Music library
  • Playground
  • Sauna
  • Snorkeling
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,560 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a national park
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 10 steps to reach entrance
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 77 per pet, per night
  • Dogs only
  • 2 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 4.27 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 77 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cozumel Fiesta Americana
Fiesta Americana Cozumel All Inclusive All-inclusive property
Fiesta Americana All Inclusive Cozumel
Fiesta Americana Cozumel
Fiesta Americana Cozumel All Inclusive
Fiesta Cozumel
Fiesta Americana Cozumel All Inclusive Hotel Cozumel
Fiesta Americana Cozumel Dive Resort
Fiesta Americana Cozumel All Inclusive Hotel
Fiesta Americana Cozumel All Inclusive
Hotel Fiesta Americana Cozumel - All Inclusive Cozumel
Cozumel Fiesta Americana Cozumel - All Inclusive Hotel
Hotel Fiesta Americana Cozumel - All Inclusive
Fiesta Americana Cozumel - All Inclusive Cozumel
Fiesta Americana All Inclusive Hotel
Fiesta Americana All Inclusive
Fiesta Americana All Inclusive
Fiesta Americana Cozumel All Inclusive Cozumel
Fiesta Americana Cozumel All Inclusive All-inclusive property

Frequently asked questions

Are there all-inclusive rates at Fiesta Americana Cozumel All Inclusive?

Fiesta Americana Cozumel All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include snorkeling, bartending classes, and cooking classes.

How much does it cost to stay at Fiesta Americana Cozumel All Inclusive?

As of Aug 10, 2025, prices found for a 1-night stay for 2 adults at Fiesta Americana Cozumel All Inclusive on Sep 7, 2025 start from $231.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Fiesta Americana Cozumel All Inclusive?

Fiesta Americana Cozumel All Inclusive offers free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

What's there to do near Fiesta Americana Cozumel All Inclusive?

Located steps from Arrecifes de Cozumel National Park, this property is in Cozumel, and within a 10-minute walk of Uvas Beach and Cozumel Butterfly & Botanical Gardens. You'll also find Paradise Beach and Mr. Sancho's Beach Club within a short drive.

Will I be able to park at Fiesta Americana Cozumel All Inclusive?

Yes, uncovered self parking is offered for free at the all-inclusive property. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Fiesta Americana Cozumel All Inclusive?

Na´Ha´ is the property's spa and services include prenatal massages, deep-tissue massages, reflexology, and body wraps.

Does Fiesta Americana Cozumel All Inclusive have a casino on the premises?

No, Fiesta Americana Cozumel All Inclusive doesn't have a casino.

Is there an indoor pool at Fiesta Americana Cozumel All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

Is Fiesta Americana Cozumel All Inclusive good for couples?

There are many amenities for couples at this all-inclusive property, including a private beach plus some guestrooms feature private pools and Champagne service.

Are there hot tubs at Fiesta Americana Cozumel All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does Fiesta Americana Cozumel All Inclusive have a restaurant that serves breakfast?

Yes, Fiesta Americana Cozumel All Inclusive has 7 restaurants, and serves free buffet breakfast each morning.

Does Fiesta Americana Cozumel All Inclusive allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Fiesta Americana Cozumel All Inclusive for a fee of USD 77 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Fiesta Americana Cozumel All Inclusive?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

What is the closest airport to Fiesta Americana Cozumel All Inclusive?

The closest major airport to Fiesta Americana Cozumel All Inclusive is Cozumel Intl. Airport (CZM), which is 7.3 mi away (22 minutes by car).

Are there rooms with balconies that I can book at Fiesta Americana Cozumel All Inclusive?

Yes, every guestroom at Fiesta Americana Cozumel All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Fiesta Americana Cozumel All Inclusive have a wedding venue?

Take advantage of the wedding venue at Fiesta Americana Cozumel All Inclusive if you plan to say "I do" during your trip.

Fiesta Americana Cozumel All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 506 out of 1004 reviews
Rating 8 - Good. 264 out of 1004 reviews
Rating 6 - Okay. 129 out of 1004 reviews
Rating 4 - Poor. 61 out of 1004 reviews
Rating 2 - Terrible. 44 out of 1004 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeremy Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid property by Cozumel standards. Beach is better than pictures - but water shoes are a must. Staff was very friendly. Spa was small but a nice touch with very good massages.
Stayed 7 nights in Mar 2025

6/10 Okay

Roshanda

Traveled with partner
Liked: Cleanliness, staff & service
For the most part, it was quiet, clean, and calm. It is an older property that had some touchups. I do believe that another renovation can take place to make this resort better. The staff was friendly and the food was good. I do wish they had more activities for the guest and stayed open longer than 1030/11p for the bars. No foam days/nights in the pool. No dance spaces. No late night activities. Just not enough options for extra fun on the resort. Room service was not convenient via the app. We had a great time overall.
Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice white beach and bed canopies on the beach. Nice comfy bed and huge rooms. Fridge full of treats pop and beer. A lot of different restaurants and wonderfully staff.
Stayed 7 nights in Apr 2025

10/10 Excellent

Jennifer Church, taylorsville

Traveled with family
Liked: Cleanliness, amenities
We had a fantastic time! Miguel by the pool took excellent care of us and made sure we were comfy. Alejandra at the buffet greeted us right off the plane with a big hug. We felt like we were back home, and can’t wait to go back next year!!
Stayed 8 nights in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I love this hotel stay multiple times a yeat

Stayed 1 night in Apr 2025

8/10 Good

Graeham, Oshawa

Traveled with partner
Liked: Cleanliness, staff & service
First off, the staff are very lovely and friendly. They were attentive and always made us feel welcome. The property is a little dated in that the furniture is relatively new but some of the amenities need updating as well as some lighting and fixtures could use some work. That being said it is clean, easy to get around the property but it is a smaller resort so there isn’t much outside of swimming and dining on the property. Plenty of excursions to do off property but all for extra costs. Not a knock against the resort but something just to be aware of. Also, this is a timeshare type property so we were offered free tickets to some excursions in exchange for “seeing how Fiesta Rewards” works. Again, not a knock against the property but the concierges did try to get us more than once. The property is in a decent location relative to the airport so it was a short 20 minute cab ride in and out. Dining options are ok. The buffet breakfast/lunch spot is right on the water and had plenty of seating but the food was similar every day. The three restaurants all require reservations but we never had a problem getting one and it’s simple to do from the web link they give you. Overall we had a great time.
Stayed 5 nights in Apr 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2025

6/10 Okay

Heidi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We did not like the restaraunts’ food quality. The breakfast/lunch buffets, were very good.
Stayed 4 nights in Apr 2025

10/10 Excellent

eric john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great snorkeling, staff was very friendly and helpful. Great food options. Loved the beach.
Stayed 7 nights in Mar 2025

8/10 Good

Roshanda

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

RICKY

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place I’ve ever stayed
Stayed 2 nights in Apr 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Pamela Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the beach front area. Bali beds, snorkeling,views and lunch at La Cevicheria
Stayed 4 nights in Mar 2025

6/10 Okay

Darci

Disliked: Property conditions & facilities
Nice location
Stayed 5 nights in Mar 2025

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that the beach area and beach area restaurants were open again. The main pool has been completely redone and very nice. We enjoyed the buffet nights so we could sample lots of different foods. The nightly entertainment was good. The young man and young lady in charge of the activities were super. Definitely a family-friendly resort.
Stayed 7 nights in Mar 2025

10/10 Excellent

Karen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The snorkeling was fun off the dock!
Stayed 7 nights in Mar 2025

10/10 Excellent

Emmanuel Martinez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Christian Jordan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a 10-15min drive to town and is tucked away with jungle behind you and the ocean in front of you. Their hotel updates are fantastic. The three restaurants near their beach club are all great. Their food is better than other all-inclusive resorts. All of their staff are nice and very helpful. We appreciate the daily room cleaning and turn down service. We look forward to going back.
Stayed 5 nights in Mar 2025

6/10 Okay

janet Celeste

Traveled with partner
Liked: Staff & service
it was so humid that sheets were wet and cold. could not sleep on icy cold beds.
Stayed 5 nights in Mar 2025

4/10 Poor

Monique

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property grew on us. It’s a smaller resort than we are used to, but they did a great job with it. The staff were very accommodating and nice. The food was good. The snorkeling was amazing! Our studio room was so nice. The view we thought we would have from that room was not the best, but not the worst either. We had an ocean view, but only from one side. The other side was blocked by trees. We had to go down and get our own bags as we waited about 45 minutes for them and requested them, but I guess they were busy. The only real downfall was there really isn’t a walkable beach, but the snorkeling makes up for that.
Stayed 6 nights in Mar 2025

8/10 Good

Lindy Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious and very clean. A little outdated, but still very comfortable and clean. The restaurants were all amazing. We at so well the entire week. Loved them all. The staff is the best. Super friendly and helpful. They are very well staffed and anticipate everything you may need. I would definitely recommend this resort.
Stayed 5 nights in Mar 2025

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and excellent customer service
Stayed 5 nights in Mar 2025

Hotels