Galaxy Hotel

5.0 star property
Elegant beach hotel and free water park

Choose dates to view prices

Photo gallery for Galaxy Hotel

Exterior
Royal Suite | Free minibar, in-room safe, desk, soundproofing
Shopping mall
20 restaurants, lunch served
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Bar
  • Parking included
  • Breakfast available
  • Spa

Explore the area

Map
Estrada da Baia de Nossa Senhora, Da Esperanca, Cotai
  • Cotai Strip
    ‪13 min walk‬
  • Venetian Macao Casino
    ‪14 min walk‬
  • City of Dreams
    ‪19 min walk‬
  • Macau (MFM-Macau Intl.)
    ‪3 min drive‬

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Room options

Deluxe Resort Twin

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Resort King

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Premier Suite

  • 1302 sq ft
  • Sleeps 3
  • 1 King Bed

Royal Suite

  • 764 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe City Twin

9.0 out of 10
Wonderful
(4 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Galaxy Suite

  • 829 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe City King

9.8 out of 10
Exceptional
(9 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cotai

Galaxy Hotel places you within a 15-minute stroll of popular sights such as Rua do Cunha and Cotai Strip. This 1449-room, 5-star hotel has conveniences like a free water park, an outdoor pool, and free in-room WiFi.

What's nearby

  • Cotai Strip - 13 min walk - 0.7 miles
  • Venetian Macao Casino - 14 min walk - 0.8 miles
  • Galaxy Arena - 16 min walk - 0.9 miles
  • The Londoner Macao Casino - 16 min walk - 0.9 miles
  • City of Dreams - 19 min walk - 1.0 mile

Getting around

  • Pai Kok Station - 2 min walk
  • Zhuhai Station - 18 min drive
  • Macau Intl. Airport (MFM) - 5 min drive

Restaurants

  • ‪Don Quijote - ‬2 min walk
  • ‪Jin Yue Xuan - ‬1 min walk
  • ‪Tsui Wah Restaurant 翠華餐廳 - ‬4 min walk
  • ‪Macau Chadong 馬交茶檔 - ‬5 min walk
  • ‪Est. de Comida Portuguesa "Porto" 波爾圖 - ‬7 min walk

About this property

Galaxy Hotel

Elegant beach hotel and free water park
At Galaxy Hotel, guests enjoy a free water park, an outdoor pool, and a lazy river. You can take advantage of free parking, along with a free airport shuttle at scheduled times. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this beach hotel include a children's pool, a gym, and free WiFi in public areas.
LCD TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free minibar items, refrigerators, and coffee makers.
An outdoor pool and a children's pool are on site. Other recreational amenities include a complimentary water park, a lazy river, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Indonesian, Japanese, Korean, Portuguese, Thai

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 10:00 AM to 8:30 PM at scheduled times
  • Free area shuttle
  • Free casino shuttle
  • Free ferry terminal shuttle
  • Free shopping center shuttle
  • Limo/town car service
  • Free covered self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: MOP 228.80 for adults and MOP 129.80 for children
  • 2 coffee shops/cafes
  • 20 restaurants
  • 5 bars/lounges
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bei Shan Lou
  • Cafe De Paris Monte-Carlo
  • CHA BEI
  • Pak Loh
  • Terrazza

Things to do

  • Art gallery
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Lazy river
  • Outdoor pool
  • Playground
  • Shopping mall
  • Waterslide

Family friendly

  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free water park access
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 33 floors
  • Built in 2011
  • Lifeguards
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Renovations and closures

The following facilities will be closed during January, February, March, April, November, and December:
  • Water park

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MOP 446.2 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MOP 228.8 for adults and MOP 129.8 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MOP 446.2 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 8:00 PM.
  • No cribs or infant beds are available.

Property is also known as

Galaxy Hotel
Galaxy Hotel Macau
Galaxy Macau
Macau Galaxy
Galaxy Hotel Cotai
Galaxy Cotai
Galaxy Hotel Hotel
Galaxy Hotel Cotai
Galaxy Hotel Hotel Cotai

Frequently asked questions

Are free cancellation options available at Galaxy Hotel?

Galaxy Hotel provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What is there to do around Galaxy Hotel?

This hotel is located in Cotai, a short 14-minute walk from Cotai Strip and also 18 minutes on foot from Venetian Macao Casino. You'll also find City of Dreams and Lisboa Casino within a short drive.

Will I be able to park at Galaxy Hotel?

Yes, covered self parking is offered for free at the hotel.

Is a spa located at Galaxy Hotel?

Spa services at the hotel include massages.

Does Galaxy Hotel feature a casino at the property?

No, Galaxy Hotel doesn't have a casino.

Is there an indoor pool at Galaxy Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 8:00 PM.

Is Galaxy Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a swim-up bar, and 20 restaurants.

Are there hot tubs at Galaxy Hotel?

No, there isn't a spa tub at this hotel.

Does Galaxy Hotel have a restaurant with a breakfast menu?

Yes, Galaxy Hotel has 20 restaurants, and serves a full breakfast each morning for a surcharge.

Does Galaxy Hotel allow pets to stay for free?

No, pets aren't allowed at Galaxy Hotel.

Are there connecting rooms at Galaxy Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Galaxy Hotel?

The closest major airport to Galaxy Hotel is Macau Intl. Airport (MFM), which is 2.8 mi away (5 minutes by car). Another top airport is Zhuhai (ZUH-Jinwan), which is around 15.1 mi away.

Are there rooms with balconies that I can book at Galaxy Hotel?

No, there aren't any guestrooms with balconies at Galaxy Hotel.

Does Galaxy Hotel offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Galaxy Hotel.

Galaxy Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 675 out of 1001 reviews
Rating 8 - Good. 271 out of 1001 reviews
Rating 6 - Okay. 31 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

sin ho, PORTERVILLE

Stayed 3 nights in May 2024

10/10 Excellent

Phu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing service. Went out and beyond our expectations.
Stayed 2 nights in Mar 2024

8/10 Good

nuttaphol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

YIWEN

Stayed 1 night in Feb 2024

2/10 Terrible

Mei Lai

Stayed 3 nights in Jan 2024

10/10 Excellent

Nianzhe

Stayed 1 night in Jan 2024

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property, with so many luxurious touches. We stayed here for our honeymoon and they went the extra mile to make it a special time for us. I will definitely be back as being winter we missed out on the amazing pool facilities
Stayed 3 nights in Jan 2024

4/10 Poor

Weisong Christian

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
餐厅、人员服务(搭帐篷,in-room dinning等)都达到5星标准,但走廊隔音以及空调、排风系统糟糕。 最差的是排风系统,明明是无烟房,却在浴室传来脓肿烟味,导致半夜11点多换房。 而且明知我们有带2岁孩童,还有这样的安排,极度失望。 应该起码免掉我们一晚的房费,因为是夜晚11点才换房,导致小孩12点才睡觉,严重影响第二天安排,送了我们一程几十块到码头的包车。 赌客比较多,半夜很多怪声。
Stayed 2 nights in Dec 2023

8/10 Good

Kam Hon

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Dec 2023

8/10 Good

Yem Choo

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Ka Kee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Omid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

yi, Brookfiled

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in Dec 2023

10/10 Excellent

XIAO TING

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good service. Room service attended very fast, registration counter staff are friendly & check in process is smooth & fast. We requested for early check in & baby cot, hotel accommodated all our request.
Stayed 2 nights in Nov 2023

10/10 Excellent

Twichar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Man Hei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Everything was spot on in the room, it was so attentive to see the sweets offered in the room. Staff was very welcoming and friendly, the hospitality was amazing in this hotel. However, was disappointed the swimming canal was closed in autumn time, it was actually the main reason to choose this hotel but no luck to experience it.
Stayed 1 night in Nov 2023

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Candise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Sampson Hin Chung

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury at its finest
Stayed 1 night in Nov 2023

10/10 Excellent

YUK LAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and tidy.
Stayed 1 night in Nov 2023

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with great facilities. Would definitely recommend.
Stayed 3 nights in Nov 2023

6/10 Okay

ping

Disliked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Kenneth, Burnaby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is excellent and the room is big, clean and luxury. Would love to stay here again.
Stayed 1 night in Nov 2023

10/10 Excellent

Bayasgalan

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and convenience was good for us
Stayed 1 night in Nov 2023

10/10 Excellent

max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023