4/10 Malo
Stephanie G.
31 jul. 2024
No le gustó: Limpieza
Great house but management and cleaning sucked
Fantastic location but uon arrival we were confused about the unit number because it started with two letters. We called the property manager to ask which unit we had reserved. They refused to answer the question, even though we had a receipt and the entry code. There was some typo-O the reservation and they just argued that They couldn’t help us. Eventually confirmed unit number but overall customer service was kinda ridiculous. Such a simple question. Bad start to the vacation. Three giant roaches spotted immediately, sand in the beds, sticky floors and refrigerator. Kids slept on top of the covers with blankets due to sand. Under beds had not been swept and there was trash in bathrooms.
The decor was beautiful and house was well equipped with the exception of beach toys and chairs that other rentals we’ve stayed in provided. If I owned this home. I’d call Life in Paradise, a much better choice for management!!!
Stephanie G.
Se hospedó 2 noches en julio de 2024