6/10 Aceptable
Ingrid
Viaje en grupo
17 sept. 2025
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Disappointing
The room was acceptable for size outside side space was nice , great pool. However
the room had black mold behind the beds all over the bathroom, to the point it made us sick.
Room service was 4 times out of nine days
We received only one towel each when the room was cleaned, with no toiletries in the bathroom one tiny bar of soap.
The cleaning person made one twin bed nicely the other had the blanket just thrown on top of a unmade bed this happened twice, why you wonder, we sure did too.
The shower was not really a shower just a tray on the floor with no shower surround of any type and water went all over the very shiny tiles making them a hazard for slipping. No room in the bathroom to keep anything dry while showering other than a hook for towel everything else got soaked.
With one small bath mat it was drenched in very quick order.
The beds were hard like a rack my friend had a huge bruise after sleeping on her side.
Safe didn’t work. The kitchenette had no towels or anyway to clean the dishes that were provided let alone dish soap .
After at least 100 stays on Hotels.com never have I stayed at a hotel rated good that was clearly not!!
When we booked online the listing said A/C
Upon arrival we were asked if we would like A/C for an extra fee of 10euros per night this is on top of the paid in full booking.
Again never have I ever had to pay for an advertised amenities at the door when arriving.
The owner was happy to help he just never followed through
Ingrid
Se hospedó 9 noches en septiembre de 2025