This was one of the worst stays that my partner and I have had. Although we had some friendly encounters from the staff (Monica was super sweet and did what she could to assist), the room(s) were not the best. We did a quick drop off to go visit family and after coming back at 11pm to fully get settled, we were greeted by 2 live roaches and 1 dead one in the middle of the kitchen floor. Our recliner was broken - after attempting to close it, another roach crawled out from underneath by our bed, and there was another under the kitchen counter. After requesting to move rooms since it was late and most other places were already booked since it was Thanksgiving week, our 2nd room didn't have any bugs that we could see, but there was a 2nd microwave that smelled like burnt cigarettes and coffee beans on the desk because the main was out of order, the side tables and remote were very sticky and looked like they hadn't been wiped down, and the chairs looked very used and abused. Didn't help that our kitchen light was flickering and eventually went out on us the last night of our stay as well.