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Hilton Garden Inn Cleveland East/Mayfield Village

3.0 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn Cleveland East/Mayfield Village

Reception
Exterior
Indoor pool
Bar (on property)
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
700 Beta Dr, Mayfield, OH, 44143
  • Place, North Chagrin Reservation
    ‪3 min drive‬
  • Place, Cleveland Clinic
    ‪21 min drive‬
  • Place, Case Western Reserve University
    ‪21 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, One King Bed, Accessible

32-inch flat-screen TV with digital channels, TV

Suite, One King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Roll In Shower

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Non-Smoking, Roll In Shower

7.8 out of 10
Good
(8 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Evolution King

Premium bedding, in-room safe, desk, iron/ironing board

Evolution King

8.8 out of 10
Excellent
(46 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Evolution King with Whirlpool

Premium bedding, in-room safe, desk, iron/ironing board

Evolution King with Whirlpool

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Evolution Two Queens

Premium bedding, in-room safe, desk, iron/ironing board

Evolution Two Queens

8.6 out of 10
Excellent
(51 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Evolution Junior King Suite

32-inch flat-screen TV with digital channels, TV

Evolution Junior King Suite

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Mayfield

Located within 2 miles (3 km) of North Chagrin Reservation, Hilton Garden Inn Cleveland East/Mayfield Village is within 3 miles (5 km) of Chagrin River. This 3-star hotel has 128 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • North Chagrin Reservation - 3 min drive - 2.0 miles
  • Cleveland Clinic - 21 min drive - 12.6 miles
  • Case Western Reserve University - 21 min drive - 12.4 miles
  • Huntington Bank Field - 28 min drive - 22.2 miles
  • Rock and Roll Hall of Fame - 28 min drive - 22.2 miles

Getting around

  • South Belvoir Station - 13 min drive
  • Cleveland Station - 25 min drive
  • Cleveland Hopkins International Airport (CLE) - 34 min drive

Restaurants

  • ‪Georgio's Oven Fresh Pizza - ‬4 min drive
  • ‪Yours Truly Restaurant - ‬15 min walk
  • ‪Wendy's - ‬4 min drive
  • ‪Panini's Bar & Grill - ‬17 min walk
  • ‪Winking Lizard Tavern - ‬5 min drive

About this property

Hilton Garden Inn Cleveland East/Mayfield Village

At Hilton Garden Inn Cleveland East/Mayfield Village, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. There's free parking and a free area shuttle. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a hot tub, meeting rooms, and a conference center.
Guests can expect 32-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

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  • Pet friendly
  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to noon for a fee: USD 7 for adults and USD 7 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Garden Grill & Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Conference center (6,630 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 7 for adults and USD 7 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 6 AM to 10 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Cleveland East/Mayfield Village
Hilton Garden Inn Cleveland Village
Hilton Garden Inn Cleveland Village Hotel
Hilton Garden Inn Cleveland Village Hotel East/Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel
Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
Hilton Garn Cleveland Mayfiel
Hilton Garden Inn Cleveland East/Mayfield Village Hotel
Hilton Garden Inn Cleveland East/Mayfield Village Mayfield
Hilton Garden Inn Cleveland East/Mayfield Village Hotel Mayfield

Frequently asked questions

Is a free cancellation option available at Hilton Garden Inn Cleveland East/Mayfield Village?

Hilton Garden Inn Cleveland East/Mayfield Village offers free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hilton Garden Inn Cleveland East/Mayfield Village?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Cleveland East/Mayfield Village on Apr 18, 2026 start from $105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hilton Garden Inn Cleveland East/Mayfield Village?

This hotel is located in Mayfield, close to Legacy Village, ETON Chagrin Blvd Shopping Center, and StoneWater Golf Club. You'll also find Chagrin River and North Chagrin Reservation within a short drive.

Is parking available on site at Hilton Garden Inn Cleveland East/Mayfield Village?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hilton Garden Inn Cleveland East/Mayfield Village include a casino on the premises?

No, Hilton Garden Inn Cleveland East/Mayfield Village doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Cleveland East/Mayfield Village?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6 AM and 10 PM.

What amenities will couples enjoy at Hilton Garden Inn Cleveland East/Mayfield Village?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Hilton Garden Inn Cleveland East/Mayfield Village have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Hilton Garden Inn Cleveland East/Mayfield Village have a restaurant that serves breakfast?

Yes, Hilton Garden Inn Cleveland East/Mayfield Village serves to-go breakfast for a surcharge each morning at The Garden Grill & Bar.

Does Hilton Garden Inn Cleveland East/Mayfield Village allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Cleveland East/Mayfield Village for a fee of USD 50 per accommodation, per stay.

Does Hilton Garden Inn Cleveland East/Mayfield Village have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Hilton Garden Inn Cleveland East/Mayfield Village?

The closest major airport to Hilton Garden Inn Cleveland East/Mayfield Village is Cleveland, OH (CGF-Cuyahoga County), which is 4.9 mi away (15 minutes by car). Another top airport is Cleveland, OH (BKL-Burke Lakefront), which is located 18.9 mi away (27-minute drive).

Can I book a room with a balcony at Hilton Garden Inn Cleveland East/Mayfield Village?

No, at Hilton Garden Inn Cleveland East/Mayfield Village, there aren't any guestrooms that list a balcony.

Hilton Garden Inn Cleveland East/Mayfield Village Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 496 out of 1006 reviews
Rating 8 - Good. 272 out of 1006 reviews
Rating 6 - Okay. 115 out of 1006 reviews
Rating 4 - Poor. 64 out of 1006 reviews
Rating 2 - Terrible. 59 out of 1006 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Shahid

Traveled with family
Disliked: Cleanliness, staff & service
I had a family member who had surgery at the Cleveland Clinic (Dec 2025) so I tried out a few hotels in the area. I had a stay over at Hyatt Place the nite before trying the Hilton Garden Inn Cleveland, OMG huge difference the Hyatt Place was absolutely beautiful and modern whereas the Hilton Garden was OLD and really NOT that clean. Unless you can get a really, really good deal I’d personally NOT want to to go back this particular Hilton Garden inn East Cleveland/Mayfield village.
Stayed 1 night in Dec 2025

8/10 Good

Kathleen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing! Responsive and so friendly. The rooms are somewhat dated but clean.
Stayed 4 nights in Dec 2025

8/10 Good

Anthony

Business traveler
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great all very nice and helpful
Stayed 4 nights in Dec 2025

10/10 Excellent

Margaret

Stayed 3 nights in Dec 2025

10/10 Excellent

Adrian

Stayed 7 nights in Dec 2025

10/10 Excellent

CRYSTAL

Liked: Cleanliness, staff & service, amenities
Yes it was
Stayed 1 night in Dec 2025

8/10 Good

Kenneth, Centerville

Liked: Cleanliness, staff & service
Toilet seat was very loose, toilet paper holder was falling off the wall (screws loose) bed was bouncy and sunken in the middle. All ice machines were down and the person at the desk had to go to the bar area to get some. Staff was awesome!
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Dec 2025

6/10 Okay

matthew

Stayed 2 nights in Dec 2025

4/10 Poor

charlette

Liked: Cleanliness, staff & service, amenities
When we walked through the door, we could tell the air was not on. We reported it to the front desk. They had somebody come and look at it in a reasonable time. The thermostat was on the wall so he made it where we can control it from the unit on the floor, but that still didn’t work. It came on when it wanted to. Also, in my opinion, they have very small TVs. FYI, I was told you cannot hook your streaming device up to the TVs.
Stayed 3 nights in Dec 2025

10/10 Excellent

stefanie

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities
Very clean, quiet room. I love the bath amenities, especially the shower gel. Convenient to have the refrigerator and Keurig in the room. I was travelling with my dogs and I was worried they would bark at noises (we were close to the stairs), but it was so quiet they hardly noticed anything. Overall a great stay (other than our keys randomly not working, and some glitch between Expedia and Hilton that labeled us as a no-show, despite checking in at 9pm on the expected date)
Stayed 7 nights in Dec 2025

4/10 Poor

Jennifer

Disliked: Amenities, property conditions & facilities
The fan was so very loud all night that I barely slept. Then I only got lukewarm showers both days. The parking lot was an ice rink...not one salt truck to be seen. It would have been helpful if the rooms were updated to have a USB outlet somewhere other than the TV so it took all night for my phone to charge but the TV had to be on too. Would have been nice if they had room service...nothing was opened around 9:30 pm when I arrived. Would not recommend or stay here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Breakfast server was not exactly expedient but he was very nice.
Stayed 2 nights in Dec 2025

10/10 Excellent

Karen

Disliked: Staff & service
When we checking in the front desk clerk was very rude - never welcomed us - couldn’t have cared less about there not being a luggage cart for us - it never dawned on him to communicate with the staff & see if one was available However the lady that had the next shift was very nice - we actually heard her checking with the staff to find a cart for a guest - imagine that !
Stayed 2 nights in Dec 2025

10/10 Excellent

Kevin

Stayed 1 night in Dec 2025

10/10 Excellent

Maayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for three nights, the woman who checked me in was so friendly! my room was clean and quiet with a beautiful view of sunset, I had a few difficulties with my TV and the staff was so helpful even though they couldn’t figure out how to fix it, also since the jacuzzi and business center were not available and there was no breakfast one morning due to the chef not being able to come in, I was compensated immediately with out asking they were so nice and apologetic The manager Mo was so accommodating he himself got me a bagel and a bowl of fruit since there was no chef. He has also really chosen the best staff! Thank you so much 💕
Stayed 3 nights in Dec 2025

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff were great! Room was clean. Previous guest broke the toilet handle but I reported it when we arrived. Our room was in a quiet area in the 4th floor. We were very pleased. The only negative was there were no luggage carts anywhere. We had lots of Christmas gifts for our grandkids, so we made several trips up to the room. The receptionist said guests take the carts to their rooms and keep them until checkout. I would suggest taking a driver’s license as a hold until cart is returned to prevent this ridiculous practice in the future.
Stayed 2 nights in Dec 2025

8/10 Good

Perry

Liked: Property conditions & facilities
Very kind staff. Room was clean & plenty of parking
Stayed 1 night in Dec 2025

8/10 Good

Robert, Toronto

Stayed 1 night in Dec 2025

2/10 Terrible

Tiffany

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Rooms were nasty blood on covers pillow cases had blood on it. Pee stains on pillows mattresses have big round per stain.
Stayed 1 night in Dec 2025

8/10 Good

Virginia

Clean room... hot tub not working!
Stayed 3 nights in Dec 2025

4/10 Poor

Ginger

Stayed 2 nights in Dec 2025

2/10 Terrible

Kristilynn

Business traveler
Disliked: Cleanliness, property conditions & facilities
The staff was great; however, the hotel was lacking. It was only somewhat clean and very outdated.
Stayed 1 night in Dec 2025

4/10 Poor

Nthabiseng, Boston

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel looked nice online, but the stay was very disappointing. We booked for a week to be close to family and it was the Hilton, but the property fell far below expectations. The jacuzzi was permanently closed, and none of the ice machines worked. The room felt like a rundown motel — dust behind furniture, rust on fixtures, stains on walls and carpet, peeling paint, and a cracked tub. Basic amenities were lacking; when we asked for cutlery, we were given a single plastic set because they were “out.” The restaurant was poorly staffed and constantly out of items. Breakfast juice was often unavailable, and service was mediocre at best. Housekeeping only came once during our 7-day stay, after repeated requests, and even then the room wasn’t properly cleaned. For the price, this felt like a two-star motel at best. Definitely not worth what we paid.
Stayed 7 nights in Dec 2025

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