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Hampton Inn by Hilton Ciudad Juárez

3.0 star property
Hotel with free parking, in the vicinity of American Consulate

Choose dates to view prices

Photo gallery for Hampton Inn by Hilton Ciudad Juárez

Free daily buffet breakfast
Lobby
Terrace/patio
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Lunch and dinner served, Latin American cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
7770 Blvd Tomas Fernandez, Ciudad Juárez, CHIH, 32440
  • Place, Plaza Portales 802
    ‪3 min walk‬
  • Place, Technological Institute of Ciudad Juárez
    ‪3 min drive‬
  • Place, UACJ - Universidad Autónoma de Ciudad Juárez
    ‪3 min drive‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Study)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking (Study)

7.6 out of 10
Good
(13 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(35 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Ciudad Juárez

Hampton Inn by Hilton Ciudad Juárez places you within a 10-minute drive of popular sights such as American Consulate and Paso del Norte International Bridge. This 3-star hotel has 200 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Plaza Portales 802 - 3 min walk - 0.2 miles
  • ITESM Campus Juárez - 3 min drive - 1.5 miles
  • Technological Institute of Ciudad Juárez - 3 min drive - 1.7 miles
  • UACJ - Universidad Autónoma de Ciudad Juárez - 3 min drive - 1.7 miles
  • American Consulate - 6 min drive - 3.8 miles

Getting around

  • El Paso Union Depot - 25 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 21 min drive

Restaurants

  • ‪SUBWAY - ‬17 min walk
  • ‪CABANNA - ‬6 min walk
  • ‪La Durangueña - ‬13 min walk
  • ‪Maria Chuchena - ‬2 min walk
  • ‪Leprechaun Plaza Portales - ‬4 min walk

About this property

Hampton Inn by Hilton Ciudad Juárez

Hotel with free parking, in the vicinity of American Consulate
Guests of Hampton Inn by Hilton Ciudad Juárez have access to an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free shuttle from the hotel to the airport (available on request). The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a conference center, a business center, and a seasonal outdoor pool.
Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include coffee makers, free local calls, and safes.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Exterior
Holiday Inn Ciudad Juarez by IHG
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,005 reviews
$88 nightly
The price is $99
Feb 20 - Feb 21
Total with taxes and fees
Holiday Inn Ciudad Juarez by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free airport drop-off shuttle from 6:00 AM to 9:00 PM at scheduled times and on request
  • Free area shuttle up to 10 km
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Lobby Bar

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient departures, you can take advantage of the free airport drop-off service. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March to October.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Ciudad Juarez
Hampton Inn Hotel Ciudad Juarez
Hampton Inn Ciudad Juarez Hotel
Hampton Inn Ciudad Juarez Hotel
Hampton Inn Ciudad Juarez Ciudad Juárez
Hampton Inn Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

Is a free cancellation option available at Hampton Inn by Hilton Ciudad Juárez?

Hampton Inn by Hilton Ciudad Juárez provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What's there to see close to Hampton Inn by Hilton Ciudad Juárez?

This hotel is located in Ciudad Juárez, just steps from Plaza Portales 802. You'll also find Rio Grande and Paso del Norte Cultural Center within a short drive.

Is parking available on site at Hampton Inn by Hilton Ciudad Juárez?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Hampton Inn by Hilton Ciudad Juárez have a casino?

No, Hampton Inn by Hilton Ciudad Juárez doesn't have a casino.

Is there an indoor pool at Hampton Inn by Hilton Ciudad Juárez?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from March until October.

Is Hampton Inn by Hilton Ciudad Juárez a good place to stay for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a rainfall showerhead, and free Internet access.

Does Hampton Inn by Hilton Ciudad Juárez have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hampton Inn by Hilton Ciudad Juárez have a restaurant with a breakfast menu?

Yes, Hampton Inn by Hilton Ciudad Juárez serves free buffet breakfast at Lobby Bar each morning.

Does Hampton Inn by Hilton Ciudad Juárez allow pets to stay free of charge?

No, pets aren't allowed at Hampton Inn by Hilton Ciudad Juárez though service animals are welcome.

Are there connecting rooms at Hampton Inn by Hilton Ciudad Juárez?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hampton Inn by Hilton Ciudad Juárez?

The closest major airport to Hampton Inn by Hilton Ciudad Juárez is El Paso International Airport (ELP), which is 10.7 mi away (26 minutes by car). Another top airport is Ciudad Juarez Intl. Airport (CJS), which is located 7.9 mi away (21-minute drive).

Are there rooms with balconies at Hampton Inn by Hilton Ciudad Juárez?

No, there aren't any guestrooms with balconies at Hampton Inn by Hilton Ciudad Juárez.

Hampton Inn by Hilton Ciudad Juárez Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 557 out of 916 reviews
Rating 8 - Good. 189 out of 916 reviews
Rating 6 - Okay. 89 out of 916 reviews
Rating 4 - Poor. 36 out of 916 reviews
Rating 2 - Terrible. 45 out of 916 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Shamecca

Traveled with family
Liked: Cleanliness
Everyone was very nice. Rooms are very clean.
Stayed 10 nights in Oct 2025

10/10 Excellent

Cesar

Stayed 2 nights in Oct 2025

10/10 Excellent

marco

Stayed 1 night in Oct 2025

10/10 Excellent

JIAYIN

Stayed 1 night in Nov 2025

8/10 Good

Leticia

Stayed 1 night in Nov 2025

10/10 Excellent

Betzabet

Stayed 1 night in Oct 2025

10/10 Excellent

isaac

Liked: Cleanliness, amenities, property conditions & facilities
Limpieza, comodidad, servicio, como siempre Hilton es una garantia
Stayed 1 night in Nov 2025

6/10 Okay

Armando Alberto

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Picked the hotel because it included a shutte ride to the hotel. It did not. I was told no shuttle rides were available.
Stayed 1 night in Nov 2025

8/10 Good

Rener

Stayed 1 night in Oct 2025

10/10 Excellent

olga

Stayed 3 nights in Aug 2025

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff so friendly, breakfast very good.
Stayed 3 nights in Oct 2025

6/10 Okay

ana karen

Stayed 2 nights in Oct 2025

10/10 Excellent

ANA ELENA

Stayed 2 nights in Oct 2025

4/10 Poor

Oscar

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
La propiedad es muy cómoda y buena, el servicio del personal de recepción es pésimo, súper mala actitud en todo momento.
Stayed 1 night in Oct 2025

10/10 Excellent

Armando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has security on the parking, good mexican American breakfast, clean place
Stayed 1 night in Oct 2025

4/10 Poor

Dora

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was genuinely impressed with the property. It was clean and comfortable, with only small issues like a leaking ice machine and a stained duvet. Unfortunately, the terrible customer service ruined the stay. The front desk lady was rude and dismissive. When I asked for extra pillows for my mom, who has bad acid reflux, she questioned why we needed them and how many were already in the room. The same thing happened when I asked for extra towels it felt like an interrogation instead of basic hospitality. There was also no iron in the room. The hotel has potential, but the staff’s attitude made it a really unpleasant experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Juan

Stayed 1 night in Sep 2025

10/10 Excellent

Mario Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Jacob

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

alberto

Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service
2 stars for the Breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Stayed 2 nights in Sep 2025

8/10 Good

Kyoungho

Stayed 3 nights in Sep 2025

10/10 Excellent

bryan

Stayed 1 night in Sep 2025

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