Hampton Inn by Hilton Ciudad Juárez

3.0 star property
Hotel with free breakfast, in the vicinity of American Consulate

Choose dates to view prices

Photo gallery for Hampton Inn by Hilton Ciudad Juárez

Relax by the pool surrounded by lounge chairs and a table, shaded by a large umbrella.
Two single beds with white linens and a wooden headboard, set against a neutral backdrop.
Welcome to our modern reception area, featuring a sleek reception desk and a stylish display case.
Enjoy meals in a stylish dining area with wooden tables and comfortable chairs.
Relax in the hotel's outdoor patio area, surrounded by comfortable seating and lush greenery.

Popular amenities

  • Pool
  • Free airport shuttle
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
7770 Blvd Tomas Fernandez, Ciudad Juárez, CHIH, 32440
  • Plaza Portales 802
    ‪3 min walk‬
  • American Consulate
    ‪6 min drive‬
  • Paso del Norte International Bridge
    ‪9 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪15 min drive‬

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Room options

Room, 1 King Bed, Non Smoking (Study)

7.6 out of 10
Good
(11 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(29 reviews)
  • 215 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Ciudad Juárez

Hampton Inn by Hilton Ciudad Juárez places you within a 10-minute drive of popular sights such as American Consulate and Paso del Norte International Bridge. This 3-star hotel has 200 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Plaza Portales 802 - 3 min walk - 0.2 miles
  • Technological Institute of Ciudad Juárez - 3 min drive - 1.7 miles
  • American Consulate - 6 min drive - 3.8 miles
  • Plaza Las Misiones - 6 min drive - 3.8 miles
  • Paso del Norte International Bridge - 9 min drive - 5.7 miles

Getting around

  • El Paso Union Depot - 25 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 21 min drive

Restaurants

  • ‪Cabanna - ‬5 min walk
  • ‪Subway - ‬17 min walk
  • ‪Old Mesa - ‬8 min walk
  • ‪Thomas Kitchen Bar - ‬4 min walk
  • ‪Maria Chuchena - ‬2 min walk

About this property

Hampton Inn by Hilton Ciudad Juárez

Hotel with free breakfast, in the vicinity of American Consulate
Guests of Hampton Inn by Hilton Ciudad Juárez have access to an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free shuttle from the airport to the hotel (available on request). The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include a conference center, a business center, and a seasonal outdoor pool.
Guests can expect 32-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include coffee makers, free local calls, and safes.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free airport pick-up shuttle from 6:00 AM to 9:00 PM at scheduled times and on request
  • Free area shuttle up to 10 km
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Lobby Bar

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals, you can take advantage of the free airport pick-up service. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from March to October.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Ciudad Juarez
Hampton Inn Hotel Ciudad Juarez
Hampton Inn Ciudad Juarez Hotel
Hampton Inn Ciudad Juarez Hotel
Hampton Inn Ciudad Juarez Ciudad Juárez
Hampton Inn Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

Is a free cancellation option available at Hampton Inn by Hilton Ciudad Juárez?

Hampton Inn by Hilton Ciudad Juárez provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What's there to see close to Hampton Inn by Hilton Ciudad Juárez?

This hotel is located in Ciudad Juárez, just steps from Plaza Portales 802. You'll also find Rio Grande and Paso del Norte Cultural Center within a short drive.

Will I be able to park at Hampton Inn by Hilton Ciudad Juárez?

Yes, self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Hampton Inn by Hilton Ciudad Juárez have a casino?

No, Hampton Inn by Hilton Ciudad Juárez doesn't have a casino.

Is there an indoor pool at Hampton Inn by Hilton Ciudad Juárez?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from March until October.

What do couples enjoy most about Hampton Inn by Hilton Ciudad Juárez?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a rainfall showerhead, and free Internet access.

Does Hampton Inn by Hilton Ciudad Juárez have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hampton Inn by Hilton Ciudad Juárez have a restaurant with a breakfast menu?

Yes, Hampton Inn by Hilton Ciudad Juárez serves free buffet breakfast at Lobby Bar each morning.

Does Hampton Inn by Hilton Ciudad Juárez allow pets to stay free of charge?

No, pets aren't allowed at Hampton Inn by Hilton Ciudad Juárez though service animals are welcome.

Does Hampton Inn by Hilton Ciudad Juárez have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hampton Inn by Hilton Ciudad Juárez?

The closest major airport to Hampton Inn by Hilton Ciudad Juárez is El Paso International Airport (ELP), which is 10.7 mi away (26 minutes by car). Another top airport is Ciudad Juarez Intl. Airport (CJS), which is located 7.9 mi away (21-minute drive).

Are there rooms with balconies at Hampton Inn by Hilton Ciudad Juárez?

No, there aren't any guestrooms with balconies at Hampton Inn by Hilton Ciudad Juárez.

Hampton Inn by Hilton Ciudad Juárez Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 416 out of 711 reviews
Rating 8 - Good. 154 out of 711 reviews
Rating 6 - Okay. 74 out of 711 reviews
Rating 4 - Poor. 30 out of 711 reviews
Rating 2 - Terrible. 37 out of 711 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel

Stayed 1 night in Apr 2025

10/10 Excellent

Eloy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Carolina

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Josue Daniel

Stayed 3 nights in Mar 2025

10/10 Excellent

Diogenes

Stayed 1 night in Mar 2025

2/10 Terrible

Daniel

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El aire acondicionado era muy antiguo y ruidoso!! Demasiado ruidoso!! Las molduras de madera viejas, despintadas, carcomidas y rotas. Frigobar no enfriaba y solicitamos cambio. El agua de regaderas demasiado caliente. La alfombra vieja y desgastada. Desayuno demasiado básico. Alberca sucia y agua helada. No hay wifi en habitaciones.
Stayed 7 nights in Mar 2025

6/10 Okay

Karen

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jackie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying in this hotel. This hotel is far from Consulate and Restaurants. They do have a shuttle service which you have to schedule in advance. Over all we had a great experience I highly recommend this place .
Stayed 3 nights in Mar 2025

6/10 Okay

Joel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Karen

Liked: Cleanliness, property conditions & facilities, room comfort

Se escucha mucho ruido exterior de bares

En recepción el que atiende tiene mala actitud y el cuarto con muy mal aislamiento, se escucha música de bares muy fuerte hasta las 2:00am
Stayed 1 night in Mar 2025

10/10 Excellent

César

Good
Stayed 1 night in Mar 2025

10/10 Excellent

Carmen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Neat and clean but rooms are definitely not sound proof. You can hear every conversation down the hall and in rooms next door Breakfast was delicious
Stayed 1 night in Feb 2025

10/10 Excellent

Javier

Liked: Amenities, property conditions & facilities
The service excellent, the foof for breakfast good
Stayed 1 night in Feb 2025

10/10 Excellent

Roberto

Stayed 1 night in Feb 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente.
Stayed 1 night in Oct 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities
Showers need maintenance
Stayed 4 nights in Jan 2025

10/10 Excellent

sergio

Stayed 1 night in Dec 2024

8/10 Good

Genaro

Stayed 1 night in Dec 2024

8/10 Good

Claudia

Stayed 1 night in Dec 2024

6/10 Okay

Veronica, el paso

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place is awesome! Great place to stay because there are many things close by. I try to book this hotel at least twice a year. However, it was very unfortunate that when coming back from my event at night I decided to take a shower and to my luck after leaving the shower lots of cockroaches started coming out. It was so crazy and disgusting. I went to the front desk and they switched me to the room across but I notice when checking out there was dead cockroaches in the hall. This was very disappointing and I doubt I come back to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Natalia

Stayed 1 night in Nov 2024

10/10 Excellent

Guillermina

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Ricardo

Stayed 1 night in Dec 2024

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