Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason

Categoría de la propiedad: 3

Indica las fechas para ver precios

Galería de fotos de Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason

Una hilera de casas adosadas con porche cubierto, fachada de ladrillo y césped cuidado.
Una piscina con juguetes inflables y una parrilla de barbacoa al fondo.
Una habitación de hotel con un sofá rojo, una mesa de comedor de madera con cuatro sillas, una cama con ropa de cama blanca y un cuadro de colores en la pared.
Una cocina compacta con refrigerador, estufa, microondas y gabinetes de madera.
Habitación de hotel con una mesa de comedor, un sofá, una cama y un baño visible a través de una puerta abierta.

Opiniones

4.0 de 10,

Servicios principales

  • Alberca
  • Desayuno incluido
  • Estacionamiento incluido
  • Wifi gratuito
  • Aire acondicionado
  • Gimnasio

Explora la zona

Ver en el mapa
9369 Waterstone Blvd, Loveland, OH, 45249
  • Place, Plaza del gobernador
    ‪18 min a pie‬
  • Place, Kings Island
    ‪7 min en auto‬
  • Place, Estadio Paycor
    ‪27 min en auto‬
  • Airport, Cincinnati, OH (CVG-A. Internacional de Cincinnati-Northern Kentucky)
    ‪43 min en auto‬

Opciones de habitación

Suite estudio, 1 cama Queen size, para no fumadores (Mobility/Hearing Impaired)

  • 350 pies cuadrados
  • 2 personas
  • 1 cama Queen

Suite estudio, 1 cama Queen size, para no fumadores

  • 350 pies cuadrados
  • 3 personas
  • 1 cama Queen

Suite estudio, 1 cama Queen size, para no fumadores

  • 350 pies cuadrados
  • 3 personas
  • 1 cama Queen

Suite, 2 camas Queen size, para no fumadores

  • 400 pies cuadrados
  • 4 personas
  • 2 camas Queen

Suite, 2 camas Queen size, para no fumadores

  • 450 pies cuadrados
  • 6 personas
  • 2 camas Queen

Suite, 2 camas Queen size, con acceso para personas discapacitadas (Tub w/ Grab Bars)

  • 400 pies cuadrados
  • 2 personas
  • 2 camas Queen

Suite estudio, 2 camas Queen size, para no fumadores

  • 400 pies cuadrados
  • 1 habitación
  • 4 personas
  • 2 camas Queen

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Información de la zona

Loveland

Con una ubicación conveniente en la zona de Landen, Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason se encuentra a unos 2 kilómetros de Plaza del gobernador y a unos 15 kilómetros de Centro de Deerfield Town. Los huéspedes de este hotel de 3 estrellas con 94 habitaciones tienen a su disposición desayuno incluido, gimnasio abierto las 24 horas y wifi gratis en la habitación.

Qué hay cerca

  • Plaza del gobernador - A 18 min a pie - 1.6 km
  • Kings Island - A 7 min en auto - 8.6 km
  • Centro comercial Liberty Center - A 15 min en auto - 18.3 km
  • Great American Ball Park - A 27 min en auto - 39.6 km
  • Estadio Paycor - A 27 min en auto - 40.3 km

Medios de transporte

  • Terminal Union de Cincinnati - 29 min en auto
  • Aeropuerto Internacional de Cincinnati/Norte de Kentucky (CVG) - 44 min en auto

Restaurantes

  • ‪Chick-fil-A - ‬A 5 min en auto
  • ‪Raising Cane's Chicken Fingers - ‬A 4 min en auto
  • ‪McDonald's - ‬A 4 min en auto
  • ‪Burger King - ‬A 18 min a pie
  • ‪Dutch Bros - ‬A 4 min en auto

Información de la propiedad

Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason

En Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason dispondrás de gimnasio abierto las 24 horas, wifi gratis en las áreas comunes y centro de negocios abierto las 24 horas. Hay estacionamiento gratis. El personal de la recepción, disponible las 24 horas del día, los siete días de la semana, estará siempre dispuesto a brindarte ayuda si necesitas almacenamiento seguro de objetos de valor, servicio de lavandería o tintorería y asistencia turística y para la compra de entradas. También tendrás alberca al aire libre por temporada, check-out exprés y periódicos gratis.
Las alternativas de recreación en este hotel incluyen sala de fitness abierta las 24 horas y alberca al aire libre por temporada.

Los niños menores de 18 años no pueden acceder al siguiente servicio sin la supervisión de un adulto: sala de fitness. Los huéspedes menores de 18 años no pueden acceder al siguiente servicio: sala de fitness.

Propiedades similares

Servicios de la propiedad

Internet

  • Disponible en todas las habitaciones: wifi gratis
  • Disponible en algunas áreas comunes: wifi gratis

Estacionamiento y transporte

  • Estacionamiento al aire libre gratis en la propiedad
  • Estacionamiento gratuito para casas rodantes, autobuses y camiones en la propiedad
  • Estacionamiento limitado en la propiedad
  • Estacionamiento con acceso para silla de ruedas disponible

Alimentos y bebidas

  • Desayuno buffet incluido disponible de 06:00 a 08:00 entre semana y de 07:00 a 09:00 los fines de semana

Actividades

  • Alberca al aire libre por temporada
  • Gimnasio de 24 horas

Para familias

  • Alberca al aire libre por temporada
  • Cocina en la habitación
  • Cuna en las habitaciones
  • Lavandería
  • Microondas en la habitación
  • Refrigerador en la habitación
  • Sofá cama en la habitación

Servicios generales

  • Caja de seguridad en la recepción
  • Lavandería
  • Máquina expendedora
  • Periódicos gratis en el lobby
  • Servicio de recepción las 24 horas
  • Tienda de regalos o puesto de periódicos

Servicios para huéspedes

  • Asistencia para tours y compra de boletos
  • Servicio de lavandería o tintorería
  • Servicio de limpieza (diario)

Servicios ejecutivos

  • Centro de negocios abierto las 24 horas

Exteriores

  • Área de picnic
  • Asador
  • Camastros en la alberca

Facilidades para personas con discapacidad

  • Si tienes solicitudes de acceso especial, contacta a la propiedad utilizando los datos que aparecen en la confirmación de la reservación.
  • 3 lugares de estacionamiento para personas con discapacidad
  • Acceso para silla de ruedas (puede tener limitaciones)
  • Dispositivos de ayuda auditiva
  • Elevador
  • Estacionamiento con acceso para silla de ruedas
  • Letreros en braille
  • Pasillo de entrada bien iluminado
  • Piso liso en las habitaciones
  • Puertas con manijas
  • Rampa de acceso para silla de ruedas
  • Rampa en la entrada principal
  • Rampa para elevador
  • Recepción con acceso para silla de ruedas

Más

  • 3 pisos
  • No se permite fumar

Amenidades en la habitación

Habitación

  • Cortinas oscuras
  • Cuna gratuita
  • Se proporcionan sábanas
  • Sofá cama

Baño

  • Amenidades de baño de diseñador
  • Baño privado
  • Regadera de hidromasaje
  • Se ofrecen toallas
  • Secadora de cabello
  • Tina con regadera

Entretenimiento

  • TV de pantalla plana de 37 pulgadas con canales de cable premium

Alimentos y bebidas

  • Cafetera y tetera
  • Cocina
  • Congelador
  • Horno
  • Lavavajillas
  • Microondas
  • Parrilla de estufa
  • Refrigerador
  • Toallas de papel
  • Vajilla y utensilios de cocina

Más

  • Aire acondicionado (con control)
  • Área de descanso independiente
  • Caja de seguridad
  • Escritorio
  • Espacio para trabajar con laptop
  • Llamadas locales gratuitas
  • Mosquiteros
  • Plancha y burro de planchar
  • Silla de escritorio
  • Teléfono

Políticas

Check-in

Inicio de check-in: 15:00. Fin de check-in 23:30
Check-in anticipado sujeto a disponibilidad
Aplica un cargo por check-in anticipado
Edad mínima para hacer el check-in: 21 años

Check-out

Check-out antes de las 11:00
Check-out sin contacto
Check-out extendido sujeto a disponibilidad
Aplica un cargo por el check-out extendido
Check-out exprés

Instrucciones especiales de check-in

El personal de recepción recibirá a los huéspedes cuando lleguen a la propiedad.
La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Formas de acceso

Personal de recepción

Formas de pago

  • American Express
  • Discover
  • Mastercard
  • Visa

Información importante

Información importante

Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
El nombre en la tarjeta de crédito proporcionada en el check-in para imprevistos debe coincidir con el nombre del contacto principal que aparece en la reservación de la habitación
Para solicitar cunas, es necesario contactar a la propiedad con anticipación
Esta propiedad acepta tarjetas de crédito, tarjetas de débito y efectivo
El equipamiento de seguridad de esta propiedad incluye detector de monóxido de carbono, extintor de incendios, detector de humo y rejas de ventanas
La propiedad cuenta con servicio de limpieza profesional
Las normas culturales y las políticas para huéspedes pueden variar según el país y la propiedad. Las políticas que aquí se muestran las dicta la propiedad

Otros nombres de la propiedad

Hawthorn Suites by Wyndham Cincinnati Northeast/Mason
Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason Hotel
Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason Loveland

Preguntas frecuentes

Is a free cancellation option available at Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason?

Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

¿Cuánto cuesta hospedarse en Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason?

Al 29 oct. 2026, los precios encontrados para una estancia de 1 noche para 2 adultos en Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason el 1 nov. 2026 serán a partir de $77, con impuestos y cargos incluidos. Este precio es con base en el precio por noche más bajo encontrado en las últimas 24 horas para estancias en los próximos 30 días. Los precios están sujetos a cambios. Elige las fechas para obtener precios más exactos.

What's there to see close to Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason?

This hotel is situated in Landen, close to Kings Island and Liberty Center. You'll also find Deerfield Towne Center and Loveland Castle Museum within a short drive.

Will I be able to park at Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason?

Yes, uncovered self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible parking are also available for guests.

Does Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason feature a casino?

No, Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason doesn't have a casino.

Is there an indoor pool at Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 9:00 PM and the seasonal pool is normally open from May until September.

What do couples enjoy most about Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason?

Couples staying at this hotel will appreciate amenities like a hydromassage showerhead and a kitchen as well as a seasonal outdoor pool.

Does Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason have a restaurant that serves breakfast?

Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason offers free buffet breakfast each morning though there is no restaurant.

Will Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason allow pets to stay for free?

No, pets aren't allowed at Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason though service animals are welcome.

Does Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason?

The closest major airport to Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason is Hamilton, OH (HAO-Butler County Regional), which is 17.4 mi away (29 minutes by car). Another top airport is Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field), which is located 17.8 mi away (25-minute drive).

Can I book a room with a balcony at Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason?

No, there aren't any guestrooms with balconies at Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason.

Opiniones de Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason

Opiniones

4.0
Puntuación de 10, es decir, Excelente. Basada en 6 de 60 opiniones
Puntuación de 8, es decir, Bueno. Basada en 3 de 60 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 5 de 60 opiniones
Puntuación de 4, es decir, Malo. Basada en 15 de 60 opiniones
Puntuación de 2, es decir, Terrible. Basada en 31 de 60 opiniones

4.0/10

Limpieza

4.2/10

Servicio y personal

3.0/10

Servicios

3.2/10

Condiciones de la propiedad

Opiniones

Opinión verificada

8/10 Buena

Le gustó: Limpieza
No le gustó: Servicio y personal
Our room was clean. We will use this hotel again when in this area.
Se hospedó 1 noche en julio de 2026
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I’m just saying that good
Se hospedó 1 noche en junio de 2026
Opinión verificada

2/10 Terrible

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place was a big lie the pool had no water in it the room was a sweet but everything was damp the floors the couch the bed covers. We had to look for someone for a hour and a half to find shets and a pillow for the stained pullout couch. Stay away!!!!
Se hospedó 2 noches en julio de 2026
Opinión verificada

2/10 Terrible

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pass this one up, privately owned. pictures are misleading. Very dated and not clean. Pool was not accessible for use either
Se hospedó 4 noches en julio de 2026
Opinión verificada

4/10 Mala

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rooms were big so having enough room was nice. A tv was broke in one bedroom- cracked and laying on a broken table. Told front desk and all that was said was yeah we know. Stains on everything. Not enough pillows. No hand wash or body wash
Se hospedó 1 noche en julio de 2026
Opinión verificada

4/10 Mala

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property is beat, tattered, busted, dirty, unkempt. Broken doors made getting to your room difficult, breakfast area was filthy, everything needs paint. TV did not work, could not be fixed, coffee was terrible. This is one of the worst places I have ever stayed. Steer clear
Se hospedó 5 noches en julio de 2026
Opinión verificada

4/10 Mala

No le gustó: Limpieza y servicio y personal
Not a great place to stay. The check in process was long. Be prepared for a $100 deposit. Property is below average. The room was clean but very dated. The carpet was dirty and there were burn marks on the desk. Not what I expected from a Wyndham property.
Se hospedó 1 noche en junio de 2026
Opinión verificada

2/10 Terrible

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place was a dump. Everything is old and dirty. Two nights stay and did not see any maids throughout the hotel. The cleaning carts remain at the same place from the first night to until we left on the third day. Our room was never clean daily. Never again at any place of this establishment.
Se hospedó 2 noches en junio de 2026
Opinión verificada

4/10 Mala

No le gustó: Limpieza, servicios, condiciones de la propiedad
Whole property smelled like smoke. Walking out the entrance there’s employees smoking all the time, didn’t eat the breakfast because it was like non existent. Pillows are flat folded it three times and still flat. Only good thing was the AC and space of the room
Se hospedó 1 noche en junio de 2026
Opinión verificada

4/10 Mala

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was dirty with no toiletries. The desk person and his father smoked outside the entrances. Breakfast was awful. Front desk said before booking they provide pots and pens but after booking there was nothing in the kitchen inspite of repeated request One day breakfast was closed. The pictures for suite are deceiving
Se hospedó 6 noches en junio de 2026
Opinión verificada

2/10 Terrible

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Disappointing
Se hospedó 2 noches en mayo de 2026
Opinión verificada

4/10 Mala

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
I booked this hotel because the room had a kitchen, there where nothing to cook with dishes that were there were dirty, so we ended up having to eat out when I had budgeted for grocery shopping and cooking meals at the hotel , the first morning there was no breakfast and the other two mornings the breakfast was nothing to write home about some scrambled eggs sausage and OJ coffee but no flavored creamer no fruits or cereals no yogurt no other options like other hotels and then the biggest thing that almost ruined the whole trip was that I booked because the hotel was suppose to have a pool but it was out of order the whole time and the owner lied upon check in promising it would be open the next day
Se hospedó 3 noches en julio de 2026
Opinión verificada

2/10 Terrible

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very disappointed with this property. It was run-down, dirty, and in serious need of updates. The room was unclean and appeared as though it had not been properly cleaned after the previous guests checked out—the dishwasher still contained dirty dishes when we arrived. The hallways were also poorly maintained, with housekeeping carts left sitting in the same place throughout our entire two-night stay. Overall, the property felt neglected and lacked basic cleanliness standards. I would not recommend staying here. Consider yourself warned.
Se hospedó 2 noches en junio de 2026
Opinión verificada

6/10 Aceptable

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The property outside is pretty and in a nice neighborhood. The pool was not open. Not a big deal for us as we were going to Kings Island and they have the water park. The room was a huge disappointment. The floor was not swept and there were dead bugs on the kitchen floor. Sticky spots on the carpet. Broken TVs. No shade on one of the lamps. And the worst part... NO SOAP! For washing hands, the shower, or for the dishes. The Breakfast room only had 4 things: cereal, plain white toast (with no butter or jelly), scrambled eggs, and sausage links. Thats it. They had coffee no other drinks. Overall I would not recommend this hotel. You can tell its under new owners and they are trying but sadly its just not up to expectations. Stayed July 16th, 2026.
Se hospedó 1 noche en julio de 2026
Opinión verificada

2/10 Terrible

Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Although the staff worked hard to rectify the conditions, it was an awful experience. Waited over 2 hours for the room to be cleaned, it was 8:00 PM. Due to the overzealous 2 hour cleaning the room reeked of bleach and the carpet was soaking wet. There were no other rooms available and because we booked through this 3rd party, there was no refund. I felt like this was an extenuating circumstance and not our fault, and the hotel or this platform should have made this right. Learned my lesson about 3rd parties. Never again.
Se hospedó 1 noche en mayo de 2026
Opinión verificada

2/10 Terrible

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I prepaid for our room, nearly 300 dollars. We arrived and where informed of a surprise deposit fee of 150 dollars. The pool was closed, they say they offer breakfast yet they had no breakfast because "the truck didn't come" said management. They couldn't even offer us coffee because they had no coffee cups. They stated "they forgot to order cups". There was only one staff member who was pleasent and she was a house keeper. Our room had COCKROACHS. Most of the staff members were ALWAYS outside smoking cigarettes right next to the entrance and scrolling in their phones. We had 6 kids with us and we couldn't walk in or out without breathing in cigarette smoke and mind you one of our kids is only 3 month old. I will never again use Expedia or reserve a room at this location or any hotel with a name similar to this. They also where doing construction in another room so the hallway was filled with furniture and they thought it was a good idea to bang around after 10pm doing construction.
Se hospedó 2 noches en julio de 2026
Opinión verificada

2/10 Terrible

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was spacious, the bed was comfortable but the room and everything inside of it was filthy. Like I wiped the floor with a washcloth because I got it wet, I didn't want wet socks later... The cloth was disgusting dirty. Turned black dirty ...That floor hadn't been mopped in at least a month. Saw roaches, and everything including TV's, lights and fire detectors were defective. I really wanted to like this place but when I told the staff about my stay their response was " They don't eat much" talking about the roaches, and then blamed the pest control.
Se hospedó 1 noche en mayo de 2026
Opinión verificada

2/10 Terrible

No le gustó: Limpieza, servicios, condiciones de la propiedad
Do Not Stay! Don’t even risk it! No working pool, empty & under construction as was the whole property. Good luck getting through the hallways. Rooms were gritty dirty, icky foot prints in tub, leaky faucets spray all over countertop & what looked like mold in a lot of places! Floor was so bad we kept our shoes on. Furniture & appliances are dirty & broken, coffee pot was a he** no! Breakfast was to scary to eat & they couldn’t even provide coffee cups for coffee they made. Pulled an extra pillow from the closet & it stunk like men’s cologne so bad it couldn’t be used. SO much wrong with this place nothing but a complete demo will help. John at the front desk was great but the manager on site was not. He lied about being on site when Expedia called to talk with him, he was standing in front of us!
Se hospedó 2 noches en junio de 2026
Opinión verificada

6/10 Aceptable

Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
I chose this hotel for 3 reasons; location to Kings Island, free breakfast, and pool for the kids. This place only delivered on one of those items... Be prepared for an extra $100 deposit that is not included when booking through 3rd party...will be mindful of this next time. POOL IS EMPTY- guy said they've been working on it since April. Hotels.com should really update the property to say the pool is closed. I unfortunately didn't read reviews before booking but my husband confirmed that the breakfast was not up to any kind of standards, Drink dispenser was in pieces. Empty containers with little else to choose from; causing us to spend more money on 2 days of breakfast rather than be able to enjoy the 'free' breakfast that came with our booking cost. Linens/towels were laughable...there were no extra linens for the pull out couch except for one blanket we laid down on top of the mattress for the kids- thank goodness they brought their own blankets to cover up with. There were literally 2 towels for 6 of us. Thankfully we just had a short stay and didn't need to ask for more but I doubt we would have gotten them. I don't even want to get into the checkout process but it was strange... Location was about the only redeeming quality and the actual beds were comfortable.
Se hospedó 2 noches en julio de 2026
Opinión verificada

2/10 Terrible

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
When we got there the manager was so rude and also rude to his own employees then we check in and went to the wrong building and as soon as you get by the front door of the property all you can smell coming out is weed and cigarettes then you go in and the hallways are absolutely disgusting never cleaned and you can tell cigarette butts everywhere bags of trash mattresses in the hallway just absolutely disgusting the smell made me want to vomit! Then we go in our room in the right building and the whole building smelled the same as the last and you have people sleeping in front of the building door you can clearly tell these people are on drugs absolutely unacceptable! We go in the room the room smelled like cigarettes and weed broken door knobs to the bedrooms holes in the walls bathroom was filthy I can’t even believe this hotel is even open it looks like a drug house we where stuck there and none of us could sleep went right back out to our car instead so sad the pictures are not true to what this nasty hotel is then they have a nerve to charge a 100 deposit when that place is the way it is! I wouldn’t ever recommend staying in this nasty hotel!!
Se hospedó 1 noche en junio de 2026
Opinión verificada

4/10 Mala

Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
There was iron in the room. Before getting on the elevator, my husband and I almost fell due to a raised rubber bump at the entrance of the elevator. The police had to come address a situation with another customer who complain about bedbugs being in their room. The shampoo/ conditioner was used. The room didn't have No telephone in case of emergency. No housekeeping daily to getting linens. The hallway on the 3 floor smelled like smoke. The room smelled really bad, when first walking in... we can tell, the room was clean but the smell could have came from floors. The breakfast was terrible, there was no cereal/ milk, no waffle mix, the sausage was hal cooked, no muffins or toast, no juice. The trash dumpster was over loaded with trash from days and days. The person who worked the front desk was constantly smoking cigarettes, he was not at his post when needed. He was also condescending with his attitude or another way to express it sarcastic. We had to asked for the iron twice. The was no cooking utensils. The website on Expedia said, $50 deposit, when check in, it was $150... which is not worth it. The room is already ... I paid for a single bed but was given a two double bed. Overall the stay was convenient, but as I do know we pay for what we get if you style is Hilton or Marriott stick to what you know...
Se hospedó 3 noches en julio de 2026
Opinión verificada

4/10 Mala

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The first thing about this place it’s staff (general manager)are terrible except Hanna best person on the team they have Jon or John is a racist if you come in there and you look a mess, he will overcharge you on your deposit the pool will not be ready. It was supposed to be ready in two days. I booked for a week and it was still not ready. I’m still here after the week and the pool is still not ready. John just sit around and Shows guests other guests dirty rooms. talk about guest to other guests John is a Smoke alcoholic. He smokes every two seconds. He’s very disrespectful and rude to customers and staff. He always has dark humor jokes that he loves to tell guests John is very lazy. He calls himself a chef yet his food is disgusting and half / overcooked cooked the sausage that he cooks in the morning is either old sausage from days prior there is nothing ever fresh. They are always out of things. Everything is very unorganized one thing about the place though Hannah tries her best to keep the guest happy Hannah make sure that the guests are satisfied with their rooms. She also handles getting towels if we need it, she is very nice. She is very polite. She is very professionalJohn only hires drug addicts to work on the property. My oven literally has one bolt in it and I’ve asked John since day two about it also, and it has yet to be fixed if you are trying to book a room, he will simply ignore you and walk away like you don’t matter he makes it very hostile to even stay
Se hospedó 7 noches en julio de 2026
Opinión verificada

10/10 Excelente

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gustó mucho no se escucha ruidos todo tranquilo la cocina muy completa muy buena todo tiene asadores muy cómodos
Se hospedó 1 noche en junio de 2026
Opinión verificada

2/10 Terrible

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Do not book this place it is dirty and the pool is broken.
Se hospedó 3 noches en junio de 2026
Opinión verificada

2/10 Terrible

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
If you could take away stars, I would. They advertise a pool, be prepared- there is not. They advertise breakfast: be prepared to know it is cooked in a stockroom on a “Coleman” like stove next to mops, chemicals and consists of eggs and sausage. There is cereal, some, and some juice poured into a pitcher sitting open on the counter ( which is great because they have NO cups) There are waffles that you get from the traditional standard but don’t ask for a fork, napkin, cup, milk, bowl because they don’t have any. They literally don’t have any. When asking how this is possible you are just told “well the new owner is trying or the old owner, whatever excuse”. When getting there we checked into our room and needed bedding for the pullout- when asking for bedding and pillows, We got a sheet, but nothing else, not even a pillow because “ we don’t have any” . The mattress was black. The couch had cigarette burns all over it, the electric faceplates missing. We had 2 towels for 6 people and don’t ask for more, because you guessed it- they don’t have any. It was absolutely not what we paid for nor a place I would have stayed with 6 people- especially 3 kids. I mean if you want to just waste money for somewhere to lay your head then have at it, but it would have been nice to know any of this upfront. What is awful is not knowing any of this you are pretty much stuck once you get there and can’t get your money back and find out all this. It is such a trap
Se hospedó 2 noches en junio de 2026