See all properties

Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason

2.5 star property
Hotel in Loveland with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason

Exterior
Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
BBQ/picnic area
Fridge, microwave, oven, stovetop
Business center

Reviews

6.8 out of 10

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
  • Housekeeping
  • Gym
  • Breakfast included

Explore the area

View in a map
9369 Waterstone Blvd, Loveland, OH, 45249
  • Place, Great Wolf Lodge Cincinnati Mason
    ‪5 min drive‬
  • Place, Kings Island
    ‪6 min drive‬
  • Place, Lindner Family Tennis Center
    ‪6 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪40 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing Impaired)

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing Impaired)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed, Non Smoking

  • 350 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed, Non Smoking

  • 350 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking

  • 450 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Tub w/ Grab Bars)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Accessible, Non Smoking (Tub w/ Grab Bars)

  • 400 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
5 indoor pools, outdoor pool, cabanas (surcharge), lifeguards on site

Great Wolf Lodge Cincinnati/Mason

Maineville
  • Pool
  • Kids pool
  • Waterslide
  • Restaurant
8.6 out of 10, Excellent, 1,001 reviews
$192 nightly
The price is $219
Nov 19 - Nov 20
Total with taxes and fees
Great Wolf Lodge Cincinnati/Mason

About the neighborhood

Loveland

Located in Landen within a mile (2 km) of Governor's Plaza, Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason is within a few miles (5 km) of Deerfield Towne Center. This 94-room hotel welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Deerfield Towne Center - 2 min drive - 1.5 miles
  • Great Wolf Lodge Cincinnati Mason - 5 min drive - 5.4 miles
  • Kings Island - 6 min drive - 4.9 miles
  • Lindner Family Tennis Center - 6 min drive - 5.1 miles
  • Loveland Castle Museum - 8 min drive - 4.6 miles

Getting around

  • Cincinnati Union Terminal - 29 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 44 min drive

Restaurants

  • ‪Burger King - ‬18 min walk
  • ‪Raising Cane's Chicken Fingers - ‬4 min drive
  • ‪Chick-fil-A - ‬5 min drive
  • ‪Cracker Barrel - ‬4 min drive
  • ‪Wendy's - ‬4 min drive

About this property

Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason

Hotel in Loveland with free breakfast and a 24-hour fitness center
At Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason, guests have access to a 24-hour gym, free WiFi in public areas, and a 24-hour business center. A stay here includes free parking. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include a seasonal outdoor pool, express check-out, and free newspapers.
Guests can expect free WiFi and 37-inch flat-screen TVs with cable channels. Bathrooms offer hydromassage showers, hair dryers, and designer toiletries. Other amenities include kitchens, sofa beds, and sitting areas. Weekly housekeeping is available.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Similar properties

Interior
Kings Inn & Suites Mason
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
5.8 out of 10, 1,000 reviews
$53 nightly
The price is $60
Nov 17 - Nov 18
Total with taxes and fees
Kings Inn & Suites Mason

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 8:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Lever door handles
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 10 per pet, per night, plus a deposit of USD 100 per stay
  • Dogs only
  • 2 total (35 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property is professionally cleaned
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards.
  • The property is professionally cleaned.
  • Masks are required in public areas for unvaccinated guests.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott TownePlace Suites Cincinnati Northeast
TownePlace Suites Marriott Cincinnati Northeast
TownePlace Suites Marriott Hotel Cincinnati Northeast
TownePlace Suites Marriott Cincinnati Northeast Aparthotel
TownePlace Suites Marriott Cincinnati Northeast/Mason Aparthotel
TownePlace Suites Marriott Northeast/Mason Aparthotel
TownePlace Suites Marriott Cincinnati Northeast/Mason
TownePlace Suites Marriott Northeast/Mason
TownePlace Suites by Marriott Cincinnati Northeast
Towne Suites riott eastMason
Hawthorn Suites by Wyndham Cincinnati Northeast/Mason
Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason Hotel
Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason Loveland

Frequently asked questions

Is a free cancellation option available at Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason?

Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason?

As of Nov 12, 2025, prices found for a 1-night stay for 2 adults at Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason on Nov 18, 2025 start from $59.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason?

This hotel is situated in Landen, close to Kings Island, Lindner Family Tennis Center, and Great Wolf Lodge Cincinnati Mason. You'll also find Loveland Castle Museum and Deerfield Towne Center within a short drive.

Will I be able to park at Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason feature a casino?

No, Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason doesn't have a casino.

Is there an indoor pool at Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 9:00 PM and the seasonal pool is normally open from May until September.

What will couples enjoy most about a stay at Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason?

Couples staying at this hotel will appreciate amenities like a kitchen and a hydromassage showerhead as well as a seasonal outdoor pool.

Does Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason have a restaurant that serves breakfast?

Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason offers free on-the-go breakfast each morning though there is no restaurant.

Will Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason for a fee of USD 10 per pet, per night. A deposit of USD 100 per stay is collected.

Does Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason?

The closest major airport to Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason is Hamilton, OH (HAO-Butler County Regional), which is 17.4 mi away (29 minutes by car). Another top airport is Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field), which is located 17.8 mi away (25-minute drive).

Are there rooms with balconies at Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason?

No, at Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason, there aren't any guestrooms that list a balcony.

Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason Reviews

Reviews

6.8
Rating 10 - Excellent. 202 out of 672 reviews
Rating 8 - Good. 154 out of 672 reviews
Rating 6 - Okay. 94 out of 672 reviews
Rating 4 - Poor. 99 out of 672 reviews
Rating 2 - Terrible. 123 out of 672 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Don't Stay Here

We walked into the room and a person that said he was the maintenance man was in the bathroom with the door shut. Says he was working on the water pressure. Not sure that was true. Room was not clean. Pink, blue and yellow stains on the carpet in multiple places. Killed bugs on the table. A half eaten fry was under the table (not ours). Shoes stuck to the sticky carpet. Outlet cover in the kitchen was only half there so you could see wiring behind outlet. Handle of hair dryer completely sticky. Our reservation was for 2 nights and we left after 1 night. Only stayed 1 night because we arrived late in the day. Whole place smelled bad. Didn't use the pool, but it is in rough condition.
Stayed 2 nights in Aug 2025

10/10 Excellent

Adriana

Stayed 1 night in Jul 2025

6/10 Okay

Brenda, geneva

Stayed 1 night in Aug 2025

6/10 Okay

Umida

Traveled with family
Although we reserved a non-smoking room, we consistently smelled cigarette smoke coming from the room next door, which was unpleasant
Stayed 21 nights in Jul 2025

2/10 Terrible

Cassandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Arrived @ 9:30 pm for a 3 pm check in and the room was not cleaned or ready. Had 2 children, 5 year old & 16 month old ready for bed. Was told it would be 30 minute wait. Left facility & went to Kings Inn. Awful experience
Stayed 1 night in Aug 2025

10/10 Excellent

Sam

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Options can’t be beat for the price. Two twin beds, a pull-out couch, AND a full kitchen. This is where we stay when we’re in town.
Stayed 2 nights in Jul 2025

8/10 Good

Josh

Traveled with family
Liked: Cleanliness, room comfort
Room was great! Shower was a little dirty. The property needs some updates but all in all a good stay. For the price in that area I would stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

bennedetto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasure staying at this Hotel. At the Reservation desk, Jessica and Brooke, were very pleasant and easy to talk to. The customer service skills at this Hotel was extraordinary. Thank you so much for a great stay. We were pleasantly surprised to see that our room had a small kitchen as well as a small sitting area with a TV. Will definitely stay here again.
Stayed 1 night in Jul 2025

6/10 Okay

Cindy

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not very clean

They folks at the property were very nice but the hotel is not very clean. The rooms and hallway smell of mold and the trash outside the building door was over-flowing and not emptied the whole five days that I stayed there. The buildings are in desperate need of maintenance, and it seems as if the owners are low on funds.
Stayed 5 nights in Jul 2025

2/10 Terrible

Steven

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

TLDR Stay Away

Came to stay for 2 nights to visit Kings Island with the family. Hotel was hard to find as you couldn't see it from the spot maps pinpoints and the name on the hotel is Hawthorn Suites, not Hawthorn Extended Stay like is on hotels.com. Upon arrival, a large group of people were smoking weed outside the lobby door right next to no smoking signs. Management even walked right by them and did nothing. General areas were dirty with visible door touch points stained. Arrived late on our trip and went to sleep quickly, in the morning found the shower handle broken and sitting on a shelf above. Notified management and was told they'd look in to it. Left to the park and came back late afternoon. No one had looked at it. Went back to the front desk, new person had no idea of the issue and no one had been contacted to look at it. Finally found the maintenance person had accidently caused it but he wouldn't be back on duty until Monday to fix it after we'd be gone. We were shown how to kinda finagle it to get it to work. Finally after the end of the day as we were getting ready to sleep we started smelling cigarette/weed smoke in our room, it must have been seeping in through the windows somehow was our guess. Completely frustrated and upset at this point we immediately packed up, checked out, and left. Traveled through the night exhausted to our final destination.
Stayed 2 nights in Jul 2025

4/10 Poor

Carla

Stayed 3 nights in Jul 2025

4/10 Poor

Jerry

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel property desperately needs maintenance, stairway carpets very, very dirty and smelly! Our room itself was OK, the hotel property is very run down, garbage cans are overflowing also elevator is broken.
Stayed 1 night in Jul 2025

6/10 Okay

Nakia

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not clean! The refrigerator was nasty, shower curtains dirty, dusty walls, curtains are dirty. The inside of the cabinets and drawers are dirty, the carpet needs to be replaced. They left us dirty towels hanging on top of the shower rod and dirty towels hanging with some clean towels. What's sad is that this room wasn't cheap, but it looked cheap! Do better WYNDHAM! YALL USED TO BE TOP NOTCH! Needs remodeling!
Stayed 2 nights in Jul 2025

2/10 Terrible

Chantelle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay somewhere else.

The room was filthy, the overall condition of the hotel was poor. The beds are uncomfortable. The service was terrible. We are traveling back to Cincinnati in September and will stay elsewhere. I have uploaded a picture of the bathroom wall covered in hair. (You will have to enlarge)
Stayed 2 nights in Jul 2025

8/10 Good

William

Stayed 2 nights in Jul 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

ALONZO

What not able to stay as was never advised on the per fee which costed more than the 2 night stay. Had to seek other hotel
Stayed 2 nights in Jul 2025

8/10 Good

TuJuan

Stayed 2 nights in Jul 2025

2/10 Terrible

Catherine

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel.com is not a reliable site

There was no stay. There was no rooms available. Had no way of contacting hotel.com. this site is awful and I would not recommend it.
Stayed 1 night in Jul 2025

6/10 Okay

Kimberlynn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was okay. The fridge didn’t work they had to swap it out after we got into the room
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Great customer service; needs housekeeping help

Cleanliness was an issue for me. The room was hastily cleaned before we got there and I ended up asking for the vacuum just to avoid looking at the gross floor. There were also holes in walls where doorknobs have hit and the thermostat has been ripped from the wall in our room leaving another large hole. There were holes in the window screens and the windows were propped open when we checked in. There were also a lot of high touch areas like walls and doors that were gross to look at, especially heading to the elevator. The shower curtain was also coming loose from the wall which made it impossible to shower without getting water everywhere. Other than poor housekeeping and the falling shower curtain, any staff I interacted with were kind and courteous. Customer service and the delicious sausage gravy were the best part of our stay.
Stayed 4 nights in Jul 2025

10/10 Excellent

Tonya

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Ms. Jessica at the front desk rocks

We took our family up to Cincy for the 4th weekend to see other family. The hotel was decent.. but let me tell you what really stood out to us.. the Front desk lady.. JESSICA! She has so sweet, and so kind. Her and my husband had a great time picking back and forth. My husband used to stay at this hotel before me and there was a gentlemen that worked there and was wonderful he said Jessica was just as amazing and she will be the reason we return! Thank you for the amazing stay. Will say though breakfast was sub par. Biscuits and gravy eggs waffles. The usual hotel hotel hot breakfast. Thank you for all your help JESSICA YOU ARE AMAZING!
Stayed 1 night in Jul 2025

2/10 Terrible

GARY

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were friendly but ineffective. Had coffe in the room but no coffee make. I asked 3 time and was assured housekeeping would deliver. NEVER happened. Carpet was sticky, room stunk, fridge opend wrong direction and was close to useless. Security door to building was disabled and I was informed that thefacility had no maintenance person on staff, garbage everywhere and overflowing. Tile was missing the entire circumference of the pool, so photos of a beautiful pool were fakes or from 25 years ago. No phone, remote for TV was inoperable. Was told after I asked about housekeeping services and was informed only every 14 days. So no fresh linens for our stay, I had to deliver my soiled towels to the front desk before they would issue me freash ones. No cups, no glasses for beverages and no ice. So a 1st class dump. Tried to negotiate at least a partial refund to no avail.
Refrigerator opens wrong direction
Stayed 4 nights in Jun 2025

8/10 Good

Jacqueline

Liked: Staff & service, property conditions & facilities, room comfort
Its was good i really appreciated them returning my car key to me.
Stayed 2 nights in Jun 2025

10/10 Excellent

Juan Carlos

Stayed 6 nights in Jun 2025

Hotels