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Résidence Hôtelière Otroiza

Guesthouse in Cilaos with free parking

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Photo gallery for Résidence Hôtelière Otroiza

Balcony
Standard Double Room, Accessible | Premium bedding, desk, cribs/infant beds, rollaway beds
Front of property
Property grounds
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Laundry
  • Parking included

Explore the area

View in a map
3 Rue du Pere Boiteau, Cilaos, 97413
  • Place, Réunion National Park
  • Place, Cirque de Salazie
  • Place, Piton des Neiges
  • Airport, Saint-Denis (RUN-Roland Garros)
    ‪102 min drive‬

Room options

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Premium bedding, desk, cribs/infant beds, rollaway beds

Standard Double Room, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Accessible

Standard Double Room, Accessible | Premium bedding, desk, cribs/infant beds, rollaway beds

Standard Double Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Balcony, Mountain View

Standard Double Room, Balcony, Mountain View | Premium bedding, desk, cribs/infant beds, rollaway beds

Standard Double Room, Balcony, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room, Terrace, Mountain View

Standard Triple Room, Terrace, Mountain View | Premium bedding, desk, cribs/infant beds, rollaway beds

Standard Triple Room, Terrace, Mountain View

  • 258 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Large Twin Beds OR 3 Twin Beds

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

About the neighborhood

Cilaos

Within a short walk of Maison de la Broderie, Résidence Hôtelière Otroiza is within a mile (2 km) of Pitons, Cirques and Remparts of Reunion Island. This 10-room guesthouse welcomes guests with in-room amenities like furnished balconies, refrigerators, and electric kettles.
View more Guest Houses in CilaosOpens in a new window

What's nearby

  • Parc des Palmiers - 35 min drive - 17.9 miles
  • St. Pierre Beach - 41 min drive - 23.1 miles
  • Volcano House - 50 min drive - 25.6 miles
  • Tévelave Forest - 59 min drive - 27.1 miles

Getting around

  • Saint-Pierre (ZSE-Pierrefonds) - 95 min drive

Restaurants

  • ‪Le Terroir - ‬8 min walk
  • ‪Le Petit Randonneur - ‬10 min walk
  • ‪La Cascade Gourmande - ‬133 min drive
  • ‪Tisanerie Des 3 Salazes - ‬7 min drive
  • ‪Snack ô Jardin d’A2 - ‬133 min drive

About this property

Résidence Hôtelière Otroiza

Guesthouse in Cilaos with free parking
At Résidence Hôtelière Otroiza, guests have access to free WiFi in public areas, microwave in a common area, and express check-in. You can put free parking to good use if you drive. The front desk has multilingual staff that can help with securing valuables and luggage storage. Additional amenities include express check-out, a terrace, and laundry facilities.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include furnished balconies or patios, refrigerators, and electric kettles.

Similar properties

Front of property
Le Tsilaosa Hotel & Spa
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 59 reviews
$178 nightly
The price is $182
Dec 5 - Dec 6
Total with taxes and fees
Le Tsilaosa Hotel & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: EUR 10 for adults and EUR 5 for children

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Portable fan

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 7 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
A 3% processing fee applies for payments by ANCV Chèques-Vacances (holiday vouchers).

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 20.0 per day
  • Cribs/infant beds are available for EUR 5.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Crib (infant bed) fee: EUR 5.0 per night
  • Rollaway bed fee: EUR 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and ANCV Chèques-vacances; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and ANCV Chèques-vacances. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Property is also known as

Résidence Hôtelière Otroiza Guesthouse Cilaos
Résidence Hôtelière Otroiza Guesthouse
Résidence Hôtelière Otroiza Cilaos
Résince Hôtelière Otroiza Cil
Hoteliere Otroiza Cilaos
Résidence Hôtelière Otroiza Cilaos
Résidence Hôtelière Otroiza Guesthouse
Résidence Hôtelière Otroiza Guesthouse Cilaos

Frequently asked questions

What's there to do near Résidence Hôtelière Otroiza?

This guesthouse is located in Cilaos within a short 9-minute walk of Maison de la Broderie. You'll also find Pitons, Cirques and Remparts of Reunion Island and Réunion National Park within a short drive.

How much does it cost to stay at Résidence Hôtelière Otroiza?

As of Nov 11, 2025, prices found for a 1-night stay for 2 adults at Résidence Hôtelière Otroiza on Nov 19, 2025 start from $103.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Résidence Hôtelière Otroiza?

Yes, self parking is offered for free at the guesthouse. Accessible parking is also available for guests.

Does Résidence Hôtelière Otroiza have a casino?

No, Résidence Hôtelière Otroiza doesn't have a casino.

Is there an indoor pool at Résidence Hôtelière Otroiza?

No, there is no indoor pool at this guesthouse.

What will couples enjoy most about a stay at Résidence Hôtelière Otroiza?

Couples staying at this guesthouse will value amenities like premium bedding, garden views in some accommodations, as well as a terrace.

Are there hot tubs at Résidence Hôtelière Otroiza?

No, this guesthouse doesn't have a spa tub.

Does Résidence Hôtelière Otroiza feature a restaurant that includes a breakfast menu?

Résidence Hôtelière Otroiza offers continental breakfast each morning for a surcharge though there is no restaurant.

Does Résidence Hôtelière Otroiza allow pets to stay free of charge?

No, pets aren't allowed at Résidence Hôtelière Otroiza.

Are there connecting rooms at Résidence Hôtelière Otroiza?

No, this guesthouse doesn't feature connecting guestrooms.

How far is the airport from Résidence Hôtelière Otroiza?

The closest major airport to Résidence Hôtelière Otroiza is Saint-Pierre (ZSE-Pierrefonds), which is 24.7 mi away (95 minutes by car). Another top airport is Denis (RUN-Roland Garros Airport (RUN), which is around 17.2 mi away.

Are there rooms with balconies at Résidence Hôtelière Otroiza?

Yes, every accommodation at Résidence Hôtelière Otroiza comes with a furnished balcony with some featuring garden or mountain views.

Résidence Hôtelière Otroiza Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 67 out of 99 reviews
Rating 8 - Good. 27 out of 99 reviews
Rating 6 - Okay. 5 out of 99 reviews
Rating 4 - Poor. 0 out of 99 reviews
Rating 2 - Terrible. 0 out of 99 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beatiful stay in Cilaos.

Me and my wife really enjoyed our stay. The small hotel is nicely renovated ,clean and close to the centre of town, with beatiful views from the small veranda.
Stayed 1 night in Jul 2025

10/10 Excellent

RONNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming little place with a friendly atmosphere

Well appointed, clean and charming little place with extremely comfortable beds. Was a delight to rest there after a very long day of exploring the island. Sylvette (the owner) was kind enough to wait for me after a late arrival due to flight delays, but it is important to communicate with the hotel if you’re going to be late as the reception closes at 8pm (it’s a quiet, isolated and sleepy little town). All in all, great experience with very friendly, laid-back but courteous service. Many public amenities and facilities located within walking distance from the hotel and staff are happy to recommend them.
Stayed 2 nights in May 2025

10/10 Excellent

Manisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a delightful little find this was! The property owner is absolutely delightful and so very helpful. The room is very spacious and the surrounding areas are lovely. The actual town of Cilaos is so quaint. Really loved it. The actual hotel is quiet, safe, and clean and very centrally located. The parking is very easy and secure as the gate locks at night. Overall, really great place to spend a night or several. Cilaos is a stunning place!
Stayed 1 night in Jun 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect base to explore paradise

My wife and I had a great stay here in May of this year. This is a very special town in the center of the Island. The Otroiza hotel is a perfect location to base one's self while exploring this magical spot. I loved how responsive and communicative our host was, responding very well, via Google Translare, to our every need. Thankyou!
Stayed 3 nights in May 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really helpful lady who looked after the property - many gestures got us by with our limited French. The front desk is not manned, you have to go the lady in the clothes shop next door but that is not an issue. Breakfast hearty and worthwhile.
Stayed 2 nights in Jun 2023

8/10 Good

Brice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and really close to all the hikes in the area. The hotel was also really clean and comfortable, highly recommended!
Stayed 1 night in Oct 2019

10/10 Excellent

K, Chicago

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So cute! After you survive the winding roads, you’ll need a place to sleep for the night. The hotel will meet your needs and provide a comfortable stay for the night. Not luxury, but it’s great for what it is. The breakfast was wonderful.
Stayed 1 night in Apr 2019

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Céline

Nice little hôtel in Cilaos. Very friendly staff
Stayed 1 night in Nov 2018

10/10 Excellent

Wendy, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Breathtaking mountain view. Beautiful property with tasteful decoration and furniture. Breakfast is very good. Located at centre of Cilaos, a quiet mountain paradise!
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great hotel in a very good condition. Clean and spacious rooms. Friendly staff.
Stayed 3 nights in Dec 2017

10/10 Excellent

Isabelle

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Emmanuel Sully

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

séjour convenable

Notre séjour était convenable, les rideaux n'étaient pas assez occultant à mon gout, autre chose l'eau chaude était longue à arriver pour la douche, les petits déjeuners étaient corrects. dans l'ensemble bon séjour.
Stayed 3 nights in Nov 2024

8/10 Good

Jean-Louis

Liked: Cleanliness, staff & service
Très satisfaisant
Stayed 2 nights in Nov 2024

10/10 Excellent

DELPHINE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon sejour

Hôtel calme, très bonne situation géographique pour les différentes randonnées à Cilaos. L'accueil est sympa, avec les explications adéquates. La chambre a une petite terrasse agréable au RDC. Serviettes fournies, frigo et verres équipent la chambre. Un micro onde disponible à l'étage. Un bon rapport qualité prix.
Stayed 1 night in Oct 2024

6/10 Okay

Julian

Disliked: Staff & service, property conditions & facilities, room comfort

Bof

Hôte pas spécialement agréable, on avait l'impression de déranger. Attention, il y a deux types de lits proposés ici : des grands et des très grands, ce qui change tout pour moi, qui suis assez massif. J'ai donc pris une chambre spécialement avec un très grand lit, pour avoir de la place et ne pas déranger ma conjointe.. Finalement c'est un lit normal que nous avons eu. L'hôte nous dit que tous les lits sont identiques.. Dans ce cas pourquoi les proposer à un tarif différent ?! Ensuite la literie était peu confortable, les draps déchirés par endroit.. La salle de bain, petite, avec sa douche minuscule et son pommeau de douche qui ne tenait plus. Cet "hôtel" est bien pour qui n'est là que pour un court passage. Sinon globalement très propre.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Yann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Petit hotel typique à l'entrée de Cilaos tres bien entretenu, super accueil. Idéal pour aller passer un ou deux jours à profiter des nombreuses balades que le cirque propose !
Stayed 1 night in Aug 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Marie Dorothée

Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024