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Mercure Chur City West

4.0 star property

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Deluxe Room, 1 Double Bed | Premium bedding, down comforters, pillowtop beds, free minibar
Breakfast, lunch, dinner served; Regional cuisine, alfresco dining
Exterior
Fitness facility
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Comercialstrasse 32, Chur, GR, 7000
  • Place, Bowling Rock 'n' Bowl
    ‪2 min walk‬
  • Place, Chur-Brambuesch Gondola
    ‪16 min walk‬
  • Place, Rhyetian Railway Building
    ‪3 min drive‬
  • Airport, St. Moritz (SMV-Samedan)

Room options

View all photos for Comfort Room, 1 Double Bed, Mountain View

Comfort Room, 1 Double Bed, Mountain View | Premium bedding, down comforters, pillowtop beds, free minibar

Comfort Room, 1 Double Bed, Mountain View

10.0 out of 10
Exceptional
(9 reviews)
  • Mountain view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 2 Twin Beds, Mountain View

Premium bedding, down comforters, pillowtop beds, free minibar

Comfort Room, 2 Twin Beds, Mountain View

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 2 Twin Beds

Comfort Room, 2 Twin Beds | Premium bedding, down comforters, pillowtop beds, free minibar

Comfort Room, 2 Twin Beds

9.2 out of 10
Wonderful
(9 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Corner

Superior Room, 1 Double Bed, Corner | Premium bedding, down comforters, pillowtop beds, free minibar

Superior Room, 1 Double Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Corner

Superior Room, 1 Double Bed, Corner | Premium bedding, down comforters, pillowtop beds, free minibar

Superior Room, 1 Double Bed, Corner

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds, Corner

Superior Room, 2 Twin Beds, Corner | Premium bedding, down comforters, pillowtop beds, free minibar

Superior Room, 2 Twin Beds, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Corner

Superior Room, 2 Twin Beds, Corner | Premium bedding, down comforters, pillowtop beds, free minibar

Superior Room, 2 Twin Beds, Corner

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed, Mountain View

Deluxe Room, 1 Double Bed, Mountain View | Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Room, 1 Double Bed, Mountain View

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Mountain View

Deluxe Room, 2 Twin Beds, Mountain View | Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Room, 2 Twin Beds, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed | Premium bedding, down comforters, pillowtop beds, free minibar

Comfort Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Chur

Mercure Chur City West places you next to Bowling Rock 'n' Bowl and within a mile (2 km) of Chur-Brambuesch Gondola. This 4-star hotel has 49 guestrooms and offers a 24-hour gym, free in-room WiFi, and a rooftop terrace. Located centrally in Chur, it's connected to a shopping center and also close to Alpine Passes Trail and AdventureRooms Chur.

What's nearby

  • Bowling Rock 'n' Bowl - 2 min walk - 0.1 miles
  • Chur-Brambuesch Gondola - 16 min walk - 0.9 miles
  • St. Martins Church - 2 min drive - 1.1 miles
  • Rhyetian Railway Building - 3 min drive - 1.4 miles
  • Kanzeli-Brambuesch Ski Lift - 5 min drive - 1.8 miles

Getting around

  • Chur Station - 5 min drive
  • Zurich Airport (ZRH) - 94 min drive

Restaurants

  • ‪Dörfli Bar - ‬2 min drive
  • ‪Sunshine Pub - ‬19 min walk
  • ‪Restaurant Moby Dick - ‬3 min drive
  • ‪Subway - ‬13 min walk
  • ‪Gusto Pizzeria - ‬8 min walk

About this property

Mercure Chur City West

Guests staying at Mercure Chur City West enjoy a 24-hour gym, a rooftop terrace, and free WiFi in public areas. Self parking is available for CHF 15 per day. The front desk has multilingual staff that can help with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, conference space, and a microwave in a common area.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Free minibar items, sitting areas, and espresso makers are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CHF 15 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CHF 24 for adults and CHF 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Towers City West Rest.

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Bowling alley
  • Shopping mall

Family friendly

  • Bowling alley
  • Grocery/convenience store
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM
  • Grocery/convenience store
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 3,444 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Height-adjustable showerhead
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heated floor
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 20.00 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for CHF 80.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.60 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 24 for adults and CHF 10 for children
  • Covered self parking fee: CHF 15 per day (in/out privileges)
  • Pet fee: CHF 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 80.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

City West Chur
City West Hotel Chur
City West Hotel Restaurant
City West Hotel Restaurant
Mercure Chur City West Chur
Mercure Chur City West Hotel
Mercure Chur City West Hotel Chur

Frequently asked questions

Is free cancellation available at Mercure Chur City West?

Mercure Chur City West provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Mercure Chur City West?

As of Mar 30, 2026, prices found for a 1-night stay for 2 adults at Mercure Chur City West on Apr 26, 2026 start from $209, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Mercure Chur City West?

This hotel is located in Chur, just steps from Bowling Rock 'n' Bowl. You'll also find Chur-Brambuesch Gondola and Rhyetian Railway Building within a short drive.

Will I be able to park at Mercure Chur City West?

Yes, covered parking is offered for CHF 15 per day with in/out privileges. Though parking is limited, accessible parking and electric car charging are also available.

Does Mercure Chur City West include a casino at the property?

No, Mercure Chur City West doesn't have a casino.

Is there an indoor pool at Mercure Chur City West?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Mercure Chur City West?

There are many amenities for couples at this hotel, including Champagne service as well as a bar and a restaurant with al fresco dining.

Are there hot tubs at Mercure Chur City West?

No, there isn't a spa tub at this hotel.

Does Mercure Chur City West have a restaurant with a breakfast menu?

Yes, Mercure Chur City West serves buffet breakfast for a surcharge each morning at Towers City West Rest..

Does Mercure Chur City West allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Mercure Chur City West for a fee of CHF 20.00 per pet, per night. The property also provides food and water bowls.

Does Mercure Chur City West have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Mercure Chur City West?

The closest major airport to Mercure Chur City West is St. Moritz (SMV-Samedan), which is about 28 mi away.

Can I book a room with a balcony at Mercure Chur City West?

No, there aren't any guestrooms with balconies at Mercure Chur City West.

Mercure Chur City West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 243 out of 407 reviews
Rating 8 - Good. 138 out of 407 reviews
Rating 6 - Okay. 18 out of 407 reviews
Rating 4 - Poor. 3 out of 407 reviews
Rating 2 - Terrible. 5 out of 407 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Lorena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
excelente TODO
Stayed 1 night in Nov 2025

8/10 Good

Mohammad

Stayed 2 nights in Dec 2025

10/10 Excellent

Sheela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was amazing! She was super kind to my child, warm and friendly. Her English was impeccable which made everything seamless. The room was beautifully presented and the views from this corner room were fabulous. There was a free bus pass with the hotel, a bus stop literally outside with frequent timings and took ten minutes into town. I would recommend this hotel to anyone, the staff are courteous and professional and the hotel is clean and light with spacious rooms.
Stayed 3 nights in Dec 2025

10/10 Excellent

Mohsen

Traveled with group
Liked: Cleanliness, staff & service, amenities
East reach from and to Chur station, you take no 6 bus, from chur station abs it will take you right outside the hotel, 3 Swiss francs for the bus pp . The hotel is adjacent to a small shopping centre and supermarket which is extremely convenient.
Stayed 2 nights in Dec 2025

8/10 Good

Alejandro

Stayed 3 nights in Nov 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Clean place
Stayed 1 night in Nov 2025

10/10 Excellent

Jose

Stayed 1 night in Oct 2025

10/10 Excellent

Dagmar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loving swiss mountains

A wonderful stay in a pretty and quiet town.
Stayed 2 nights in Oct 2025

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers free public transport. The bus stop is right outside and takes you directly into the city and to the train station. The maintenance crew could benefit from better technical support!
Stayed 3 nights in Oct 2025

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a little bit out of the way from Chur centre but the free transport card given to us by the staff brought everything within easy distance.
Stayed 1 night in Oct 2025

8/10 Good

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel exactly as described. Taxi to central station €15 convenient. Alternatively train to Chur West, free if using an interrail ticket. Bus service to town looked convenient & free with hotel coupon. You are staying in a hotel attached to a shopping centre with very limited catering facilities at the weekend. There is a super coop & the hotel has a microwave available which is great with ready meals.
Stayed 1 night in Oct 2025

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mukesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel with lovely mountain views

Beautiful hotel with mountains views.lovely clean rooms.
Stayed 2 nights in Sep 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

ALAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean spacious room with view of mountains. Friendly staff. Bus stop right outside hotel, 10min ride to town centre
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place - great views
Stayed 1 night in Aug 2025

8/10 Good

Marie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newish Mercure hotel. Our room was on the 9th floor with big windows on both sides with fantastic views of the surrounding mountains. The hotel is within walking distance of the cable car to the top of the mountain. Breakfast options are limited. The staff were nice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, upscale hotel. Would definitely recommend! The staff was welcoming and very accommodating. Breakfast included a wide selection of various foods and drinks. Located a short walk from a few bus stops.
Stayed 1 night in Aug 2025

10/10 Excellent

Sudeep

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and staff
Stayed 1 night in Aug 2025

10/10 Excellent

Won Bin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a mountain view room at the corner of the building, so we have two sides of the walls are big picture windows with fantastic view of Alps. The room is spacious with a kitchen and fridge. Very big and nice bathroom. Will stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Ratnasiri

Stayed 1 night in Aug 2025

10/10 Excellent

Erivelto

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfectly the personal and cleaning ladies whas amazing
Stayed 1 night in Aug 2025

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