SureStay Hotel by Best Western Chula Vista San Diego Bay

3.0 star property
Hotel in Chula Vista with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Chula Vista San Diego Bay

Outdoor pool
Reception
Desk, laptop workspace, blackout drapes, iron/ironing board
Free daily continental breakfast
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
699 E St, Chula Vista, CA, 91910
  • Place, Chula Vista Center
    ‪17 min walk‬
  • Place, Scripps Mercy Hospital Chula Vista
    ‪3 min drive‬
  • Place, San Diego Bay
    ‪3 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪14 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(98 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.8 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(82 reviews)
  • Sleeps 4
  • 2 Queen Beds

Accessible-1 Queen, Mobility Accessible, Communication Assistance, Roll In Shower, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2

King Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Microwave And Refrigerator

  • Sleeps 4

About the neighborhood

Chula Vista

SureStay Hotel by Best Western Chula Vista San Diego Bay places you within a mile (2 km) of San Diego Bay and Chula Vista Center. This 106-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and free self parking.

What's nearby

  • Chula Vista Center - 17 min walk - 0.9 miles
  • Atlantis Laser Tag - 18 min walk - 1.0 mile
  • Scripps Mercy Hospital Chula Vista - 3 min drive - 1.4 miles
  • San Diego Bay - 3 min drive - 1.2 miles
  • Chula Vista Bayside Park - 3 min drive - 1.2 miles

Getting around

  • Bayfront - E St. Trolley Station - 4 min walk
  • Old Town Transit Center - 16 min drive
  • San Diego Intl. Airport (SAN) - 18 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Circle K - ‬11 min walk
  • ‪Wendy's - ‬4 min walk
  • ‪Roberto's Taco Shop - ‬18 min walk
  • ‪Taco Bell - ‬1 min walk

About this property

SureStay Hotel by Best Western Chula Vista San Diego Bay

Hotel in Chula Vista with free breakfast and a 24-hour front desk
Guests of SureStay Hotel by Best Western Chula Vista San Diego Bay enjoy features like an outdoor pool, free WiFi in public areas, and laundry facilities. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. This hotel also has a vending machine.
32-inch LCD TVs come with cable channels. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (46 inches high)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • Masks are required in public areas for unvaccinated guests.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Chula Vista Bayfront Inn
Surestay By Chula Vista Diego
SureStay Hotel by Best Western Chula Vista San Diego Bay Hotel

Frequently asked questions

What can I see within easy reach of SureStay Hotel by Best Western Chula Vista San Diego Bay?

Based on positive ratings, guests enjoy the hotel's location in Chula Vista, and it's within a short 16-minute walk of San Diego Bay. Chula Vista Center is also within a driving distance of 1 mi.

Is parking available on site at SureStay Hotel by Best Western Chula Vista San Diego Bay?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does SureStay Hotel by Best Western Chula Vista San Diego Bay feature a casino?

No, SureStay Hotel by Best Western Chula Vista San Diego Bay doesn't have a casino.

Will I find an indoor pool at SureStay Hotel by Best Western Chula Vista San Diego Bay?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What amenities will couples enjoy at SureStay Hotel by Best Western Chula Vista San Diego Bay?

Couples staying at this hotel will appreciate amenities like an outdoor pool and free breakfast plus some guestrooms include kitchens.

Does SureStay Hotel by Best Western Chula Vista San Diego Bay have a hot tub?

No, there isn't a spa tub at this hotel.

Does SureStay Hotel by Best Western Chula Vista San Diego Bay have a restaurant that serves breakfast?

SureStay Hotel by Best Western Chula Vista San Diego Bay offers free continental breakfast each morning though there is no restaurant.

Will SureStay Hotel by Best Western Chula Vista San Diego Bay allow pets to stay free of charge?

No, pets aren't allowed at SureStay Hotel by Best Western Chula Vista San Diego Bay though service animals are welcome.

Does SureStay Hotel by Best Western Chula Vista San Diego Bay have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from SureStay Hotel by Best Western Chula Vista San Diego Bay?

The closest major airport to SureStay Hotel by Best Western Chula Vista San Diego Bay is San Diego Intl. Airport (SAN), which is 10.5 mi away (18 minutes by car). Another top airport is Tijuana Intl. Airport (TIJ), which is located 18.6 mi away (34-minute drive).

Can I book a room with a balcony at SureStay Hotel by Best Western Chula Vista San Diego Bay?

No, you won't find guestrooms with balconies at SureStay Hotel by Best Western Chula Vista San Diego Bay.

SureStay Hotel by Best Western Chula Vista San Diego Bay Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 731 out of 1553 reviews
Rating 8 - Good. 353 out of 1553 reviews
Rating 6 - Okay. 215 out of 1553 reviews
Rating 4 - Poor. 104 out of 1553 reviews
Rating 2 - Terrible. 150 out of 1553 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria, Escondido

Stayed 1 night in Sep 2025

10/10 Excellent

Julio

Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Stayed 4 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Alfred

Stayed 1 night in Sep 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025

8/10 Good

laura

Liked: Staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Gary

Overall…. Very good for the rate. Very clean. I think the shower is an accident waiting to happen. The tub is slippery and there are no hand bars to grab onto. I believe a person w/ somewhat compromised agility would be challenged. No rubber mats in the bathroom to put on the bath tub floor.
Stayed 3 nights in Sep 2025

10/10 Excellent

laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Pablo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok
Stayed 1 night in Sep 2025

6/10 Okay

Richard

Traveled with family
The beds were uncomfortable.No coffee maker in the rooms and the breakfast room did not open until 7am.
Stayed 2 nights in Sep 2025

6/10 Okay

Raquel

Business traveler
Liked: Cleanliness, property conditions & facilities

Hmmmm....

The front desk agent during the day is a very nice gentleman very very kind and very accommodating the area is nice because there are a lot of restaurants there's a grocery store across the street there's plenty of food in the area within walking distance. And it's close to the highway however I decided to stay another night and the evening supervisor was very unkind and very sarcastic when I was placed in room 239 and the lock did not lock and I did not feel safe and it was frustrating for me because I was here for work and to study and I had to go back and forth multiple times to the front desk to get an accommodation and I expressed that it was frustrating and the supervisor had the audacity to tell me he was frustrated also. How are you frustrated when I'm the one in the room that's not safe because the door doesn't lock how is it frustrating for you when I'm the one paying to stay somewhere and I deserve to have what I pay for the best of the best I don't understand how people get certain positions with bad attitudes and bad Rapport and decorum!!!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Merle

Stayed 1 night in Sep 2025

10/10 Excellent

Juanita Montserrat

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, plenty of parking. &
Stayed 2 nights in Sep 2025

10/10 Excellent

Cesar

Stayed 1 night in Sep 2025

10/10 Excellent

Karla, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort bed, all the services working good. Many restaurants around. Trolley and buses close to the property
Stayed 1 night in Sep 2025

10/10 Excellent

Ismael

Stayed 1 night in Aug 2025

8/10 Good

Rosemary

Traveled with group, Business traveler
Liked: Cleanliness, staff & service

Place of hotel

Friendly service with good prices at an affordable hotel. There’s a nice restaurant nearby that fits the budget.
Stayed 4 nights in Sep 2025

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025

10/10 Excellent

Julio

Stayed 3 nights in Sep 2025

10/10 Excellent

Jose C

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
certainly clean, nice people, restaurants and shops nearby kink staff,
Stayed 2 nights in Sep 2025

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jeremy

Stayed 1 night in Aug 2025

10/10 Excellent

Aalyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Mauro, woodburn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
$
Stayed 1 night in Sep 2025