SureStay Hotel by Best Western Chula Vista San Diego Bay

3.0 star property
Hotel with free breakfast, near San Diego Bay

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Chula Vista San Diego Bay

Outdoor pool
Desk, laptop workspace, blackout drapes, iron/ironing board
Reception
Free daily continental breakfast
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
699 E St, Chula Vista, CA, 91910
  • Chula Vista Center
    ‪17 min walk‬
  • Naval Base San Diego
    ‪3 min drive‬
  • San Diego Convention Center
    ‪8 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪13 min drive‬

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Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(74 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.8 out of 10
Good
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(79 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Chula Vista

SureStay Hotel by Best Western Chula Vista San Diego Bay places you within a mile (2 km) of San Diego Bay and Chula Vista Center. This 106-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and free self parking.

What's nearby

  • Chula Vista Center - 17 min walk - 0.9 miles
  • Naval Base San Diego - 3 min drive - 2.6 miles
  • San Diego Bay - 6 min drive - 1.0 mile
  • Petco Park - 8 min drive - 7.2 miles
  • San Diego Convention Center - 8 min drive - 7.4 miles

Getting around

  • Bayfront - E St. Trolley Station - 4 min walk
  • Old Town Transit Center - 16 min drive
  • San Diego Intl. Airport (SAN) - 18 min drive

Restaurants

  • ‪Wendy's - ‬4 min walk
  • ‪Roberto's Taco Shop - ‬18 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Jack in the Box - ‬20 min walk
  • ‪Ichiban Sando - ‬2 min drive

About this property

SureStay Hotel by Best Western Chula Vista San Diego Bay

Hotel with free breakfast, near San Diego Bay
Guests of SureStay Hotel by Best Western Chula Vista San Diego Bay enjoy features like an outdoor pool, free WiFi in public areas, and laundry facilities. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. This hotel also has a vending machine.
32-inch LCD TVs come with cable channels. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Hindi, Spanish

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (46 inches high)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for USD 10 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • Masks are required in public areas for unvaccinated guests.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Chula Vista Bayfront Inn
Surestay By Chula Vista Diego
SureStay Hotel by Best Western Chula Vista San Diego Bay Hotel

Frequently asked questions

What can I see within easy reach of SureStay Hotel by Best Western Chula Vista San Diego Bay?

Based on positive ratings, guests enjoy the hotel's location in Chula Vista, and it's within a short 16-minute walk of San Diego Bay. Chula Vista Center is also within a driving distance of 1 mi.

How much does it cost to stay at SureStay Hotel by Best Western Chula Vista San Diego Bay?

As of Jun 22, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Chula Vista San Diego Bay on Jun 29, 2025 start from $103.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at SureStay Hotel by Best Western Chula Vista San Diego Bay?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does SureStay Hotel by Best Western Chula Vista San Diego Bay feature a casino?

No, SureStay Hotel by Best Western Chula Vista San Diego Bay doesn't have a casino.

Will I find an indoor pool at SureStay Hotel by Best Western Chula Vista San Diego Bay?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

Is SureStay Hotel by Best Western Chula Vista San Diego Bay good for couples?

Couples will appreciate amenities like an outdoor pool, free breakfast, and a 24-hour front desk at this hotel.

Are there hot tubs at SureStay Hotel by Best Western Chula Vista San Diego Bay?

No, this hotel doesn't have a spa tub.

Does SureStay Hotel by Best Western Chula Vista San Diego Bay have a restaurant that serves breakfast?

SureStay Hotel by Best Western Chula Vista San Diego Bay offers free continental breakfast each morning though there is no restaurant.

Will SureStay Hotel by Best Western Chula Vista San Diego Bay allow pets to stay free of charge?

No, pets aren't allowed at SureStay Hotel by Best Western Chula Vista San Diego Bay though service animals are welcome.

Are there connecting rooms at SureStay Hotel by Best Western Chula Vista San Diego Bay?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from SureStay Hotel by Best Western Chula Vista San Diego Bay?

The closest major airport to SureStay Hotel by Best Western Chula Vista San Diego Bay is San Diego Intl. Airport (SAN), which is 10.5 mi away (18 minutes by car). Another top airport is Tijuana Intl. Airport (TIJ), which is located 18.6 mi away (34-minute drive).

Are there rooms with balconies at SureStay Hotel by Best Western Chula Vista San Diego Bay?

No, you won't find guestrooms with balconies at SureStay Hotel by Best Western Chula Vista San Diego Bay.

SureStay Hotel by Best Western Chula Vista San Diego Bay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 656 out of 1434 reviews
Rating 8 - Good. 326 out of 1434 reviews
Rating 6 - Okay. 199 out of 1434 reviews
Rating 4 - Poor. 97 out of 1434 reviews
Rating 2 - Terrible. 156 out of 1434 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
Good staff comfy bed
Stayed 2 nights in May 2025

10/10 Excellent

Perla

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Maria

Stayed 1 night in Mar 2025

2/10 Terrible

ERNESTO

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolute disappointment. I booked 2 rooms both very dirty and with a rather unpleasant smell. At night it is difficult to rest because of the constant noises that you hear. We requested an extra towel, staying 3 nights, and the reception was quite annoyed by my request. Breakfast ... have you ever been to a real hotel?
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
Stayed 3 nights in Mar 2025

10/10 Excellent

Perla

Liked: Staff & service, property conditions & facilities
Service
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, good service

The room was nice, the tv was nice, the building is starting to show age which is surprising for a Holiday Inn and the cost per night.
Stayed 1 night in Mar 2025

6/10 Okay

Antonio

Business traveler
Liked: Staff & service
Rooms need to be renovated.
Stayed 2 nights in Mar 2025

10/10 Excellent

Barry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Linda

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds & Pillows were comfortable. Rooms were decent to slept in, the only complaint is that the hot water kept coming and going while showering.
Stayed 1 night in Mar 2025

8/10 Good

Ira

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 5 nights in Mar 2025

10/10 Excellent

michelle

Stayed 1 night in Mar 2025

10/10 Excellent

JAVIER

Stayed 1 night in Mar 2025

10/10 Excellent

Octavio

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

6/10 Okay

Changxuan

Liked: Staff & service
Room is very old.
Stayed 1 night in Mar 2025

10/10 Excellent

Aurelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that is very close to the freeways. The best part was the front desk service. Angel waited for us to check on until past 1 a.m.
Stayed 1 night in Mar 2025

10/10 Excellent

Jesus

Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Omar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient,
Stayed 1 night in Mar 2025

10/10 Excellent

Jeremy

Stayed 1 night in Feb 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy
Stayed 1 night in Mar 2025

6/10 Okay

mario

Business traveler
Disliked: Property conditions & facilities, room comfort
Breakfast was miserable
Stayed 5 nights in Feb 2025

4/10 Poor

Peter

Business traveler
Liked: Cleanliness
Disliked: Staff & service

Good hotel, Personnel need Customer Service Traini

Stay was good but service was disappointing. Seems like just a monotonous job for the front office personnel and breakfast attendant. No sense of pride and they don’t seem concerned with being friendly or inviting upon arrival. Robotic response and dai
Stayed 4 nights in Feb 2025

10/10 Excellent

Griselda, Adelanto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was convenient.
Stayed 1 night in Feb 2025