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Best Western Chula Vista/Otay Valley Hotel

Property class: 2.5

Choose dates to view prices

Photo gallery for Best Western Chula Vista/Otay Valley Hotel

A modern kitchen area with a self-serve station, including a waffle maker, coffee machine, and various food items.
A modern living room with a blue sectional sofa, a round coffee table, a tan armchair, and abstract art on the walls.
A reception area with a wooden reception desk, a large abstract painting on the wall, and a modern interior design.
A hotel room with a large bed, a desk with a chair, a nightstand, a mirror, and a blue-striped carpet.
A modern gym with cardio equipment, weight machines, and a television.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
4450 Main Street, Chula Vista, CA, 91911
  • Place, Kaiser Permanente Otay Mesa Medical Offices
    ‪1 min drive‬
  • Place, Las Americas Premium Outlets
    ‪5 min drive‬
  • Place, San Ysidro Border Crossing
    ‪6 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a TV, and a view of the hallway.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(102 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a desk with a chair, a nightstand, a mirror, and a blue-striped carpet.

Standard Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, a desk with a chair, a television, and artwork on the walls.

Standard Room, 1 King Bed, Accessible, Bathtub

7.0 out of 10
Good
(14 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a large bed, a chair, a nightstand, a mirror, and a painting on the wall.

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 2 queen beds, nonsmoking

A hotel room with two beds, a desk with a TV, a chair, and a patterned carpet.

2 queen beds, nonsmoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, a TV, and a bathroom visible through an open door.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, a desk with a chair, a television, and a bathroom visible through an open door.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(131 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Chula Vista

Located in Otay within 2 miles (3 km) of Kaiser Permanente Otay Mesa Medical Offices, Best Western Chula Vista/Otay Valley Hotel is within a few miles (5 km) of other popular sights such as North Island Credit Union Amphitheatre. This 118-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Kaiser Permanente Otay Mesa Medical Offices - 1 min drive - 1.2 miles
  • Len Moore Skate Park - 4 min drive - 3.1 miles
  • Las Americas Premium Outlets - 5 min drive - 4.7 miles
  • San Ysidro Border Crossing - 6 min drive - 5.1 miles
  • North Island Credit Union Amphitheatre - 8 min drive - 3.3 miles

Getting around

  • Iris Avenue Trolley Station - 5 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego Intl. Airport (SAN) - 28 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬5 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

At Best Western Chula Vista/Otay Valley Hotel, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include coffee/tea in a common area, express check-out, and laundry facilities.
Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Along with relaxing touches like hydromassage showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

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SureStay Hotel by Best Western Chula Vista San Diego Bay
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  • Pool
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  • Parking included
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8.0 out of 10, Very Good, 1,870 reviews
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The price is $88
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Multilingual staff

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1990
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-11:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 10:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Frequently asked questions

What's there to see close to Best Western Chula Vista/Otay Valley Hotel?

This hotel is situated in Otay, close to San Ysidro Border Crossing, Sesame Place San Diego, and North Island Credit Union Amphitheatre. You'll also find Las Americas Premium Outlets and Chula Vista Center within a short drive.

How much does it cost to stay at Best Western Chula Vista/Otay Valley Hotel?

As of Aug 26, 2026, prices found for a 1-night stay for 2 adults at Best Western Chula Vista/Otay Valley Hotel on Sep 7, 2026 start from $121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Chula Vista/Otay Valley Hotel?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Best Western Chula Vista/Otay Valley Hotel feature a casino?

No, Best Western Chula Vista/Otay Valley Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Chula Vista/Otay Valley Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Best Western Chula Vista/Otay Valley Hotel?

Couples staying at this hotel will appreciate amenities like a deep soaking bathtub and free wired internet as well as an outdoor pool.

Are there hot tubs at Best Western Chula Vista/Otay Valley Hotel?

No, this hotel doesn't have a spa tub.

Does Best Western Chula Vista/Otay Valley Hotel feature a restaurant that includes a breakfast menu?

Best Western Chula Vista/Otay Valley Hotel offers free continental breakfast though there is no restaurant.

Will Best Western Chula Vista/Otay Valley Hotel allow pets to stay free of charge?

No, pets aren't allowed at Best Western Chula Vista/Otay Valley Hotel though service animals are welcome.

Are there connecting rooms at Best Western Chula Vista/Otay Valley Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Best Western Chula Vista/Otay Valley Hotel?

The closest major airport to Best Western Chula Vista/Otay Valley Hotel is Tijuana Intl. Airport (TIJ), which is 12.7 mi away (30 minutes by car). Another top airport is San Diego Intl. Airport (SAN), which is located 17 mi away (28-minute drive).

Are there rooms with balconies at Best Western Chula Vista/Otay Valley Hotel?

No, there aren't any guestrooms at Best Western Chula Vista/Otay Valley Hotel that offer a balcony.

Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 923 out of 1943 reviews
Rating 8 - Good. 403 out of 1943 reviews
Rating 6 - Okay. 299 out of 1943 reviews
Rating 4 - Poor. 156 out of 1943 reviews
Rating 2 - Terrible. 162 out of 1943 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a quick night
Stayed 1 night in Apr 2026
Verified review

8/10 Good

DIEM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place , good breakfast , staff very polite
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

AlFredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh breakfast menu and easy parking
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with stay, would recommend.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in May 2026
Verified review

6/10 Okay

Guillermo

Liked: Staff & service, amenities
Great breakfast
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good overall and really comfortable.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and comfortable. The staff was friendly and helpful. The breakfast was very good
Stayed 2 nights in May 2026
Verified review

8/10 Good

Mariz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and great service ! The only bad thing was there was no housekeeping daily.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities
great stay!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy, the guy checking took great care of us and provided recommendations on where to eat. We had two 1st floor rooms facing the freeway and we could not hear any traffic noise. Great hotel experience all around.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Easy check in and check out. Breakfast checked frequently and restocked. Lots of parking.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

La Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay as always
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Sergio Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was really kind.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Efren

Great location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Gustavo

Liked: Cleanliness, amenities, property conditions & facilities
Great relaxing stay
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Alex

Liked: Staff & service
The room was clean, gentleman at front desk as kind.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant experience!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and the breakfast was amazing
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean perfect location for us, close to CBX, great gym, breakfast, thank you, great pricing!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

BRUCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No noise, even though you were next to the freeway. Food good. The room was nice. Access to the second and third floors was by elevator. Nice!
Stayed 1 night in May 2026
Verified review

8/10 Good

Darren

Liked: Staff & service
Room was pretty clean. Staff is great and courteous. Liked how breakfast is also included per stay. Didnt have any trouble parking on site. A few eateries around the area- and a convenient 711 a block over. I don’t mind staying here again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Cedrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room & Great Staff Service. Awesome Breakfast for Guest!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Rosalina

Liked: Cleanliness
Clean room / office staff very friendly.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Marilyn

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The staff was good.
Stayed 1 night in Apr 2026

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