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The Chicago Hotel Collection - Millennium Park

2.0 star property

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Photo gallery for The Chicago Hotel Collection - Millennium Park

Dining
Property grounds
1 bedroom, individually furnished, iron/ironing board, free WiFi
Business center
Outdoor dining

Reviews

5.2 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Room service

Explore the area

View in a map
55 E Washington St., Chicago, IL, 60602
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, Millennium Park
    ‪2 min walk‬
  • Place, Chicago Theatre
    ‪3 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Kitchen, Courtyard View

1 bedroom, individually furnished, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Kitchen, Courtyard View

  • 146 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Suite, 2 Bedrooms, Kitchen, City View

1 bedroom, individually furnished, iron/ironing board, free WiFi

Classic Suite, 2 Bedrooms, Kitchen, City View

  • City view
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Kitchen, Courtyard View

1 bedroom, individually furnished, iron/ironing board, free WiFi

Studio Suite, 1 King Bed, Kitchen, Courtyard View

  • 146 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Suite, 2 Bedrooms, Kitchen, City View

1 bedroom, individually furnished, iron/ironing board, free WiFi

Standard Suite, 2 Bedrooms, Kitchen, City View

  • City view
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms, Kitchen, City View

1 bedroom, individually furnished, iron/ironing board, free WiFi

Family Suite, 2 Bedrooms, Kitchen, City View

  • City view
  • 1100 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Premium Suite, 2 Bedrooms, Kitchen, City View

1 bedroom, individually furnished, iron/ironing board, free WiFi

Premium Suite, 2 Bedrooms, Kitchen, City View

  • City view
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Deluxe Suite, 3 Bedrooms, Kitchen, City View

1 bedroom, individually furnished, iron/ironing board, free WiFi

Deluxe Suite, 3 Bedrooms, Kitchen, City View

  • City view
  • 3 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Classic Suite, 3 Bedrooms, Kitchen, City View

1 bedroom, individually furnished, iron/ironing board, free WiFi

Classic Suite, 3 Bedrooms, Kitchen, City View

  • City view
  • 3 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 Double Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Family Suite, 3 Bedrooms, Kitchen, City View

1 bedroom, individually furnished, iron/ironing board, free WiFi

Family Suite, 3 Bedrooms, Kitchen, City View

  • City view
  • 3 bedrooms
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed, 1 Double Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Kitchen, Courtyard View

1 bedroom, individually furnished, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen, Courtyard View

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

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About the neighborhood

Chicago

Located in Downtown Chicago, The Chicago Hotel Collection - Millennium Park is next to popular attractions like Michigan Avenue and State Street. This 19-room hotel welcomes guests with conveniences like a restaurant, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • Michigan Avenue - 2 min walk - 0.1 miles
  • Millennium Park - 2 min walk - 0.1 miles
  • Chicago Theatre - 3 min walk - 0.2 miles
  • Art Institute of Chicago - 5 min walk - 0.3 miles
  • Chicago Riverwalk - 6 min walk - 0.4 miles

Getting around

  • Madison-Wabash Station - 2 min walk
  • Millennium Station - 4 min walk
  • Chicago Midway Airport (MDW) - 33 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬3 min walk
  • ‪Macy's Marketplace Grill - ‬1 min walk
  • ‪Pizano's Pizza & Pasta - ‬2 min walk
  • ‪Intelligentsia Coffee - ‬2 min walk
  • ‪Popeyes Louisiana Kitchen - ‬3 min walk

About this property

The Chicago Hotel Collection - Millennium Park

A local mainstay since 1920, The Chicago Hotel Collection - Millennium Park offers free WiFi in public areas, express check-in, and express check-out. Friendly staff can provide luggage storage, and also offer advice about sightseeing. This hotel also has laundry facilities.
Guests can expect to find free WiFi and LCD TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Kitchens, sitting areas, and refrigerators are other standard amenities. Housekeeping is not available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 21 floors
  • Art Deco architecture
  • Built in 1920
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in information
Information provided by the property may be translated using automated translation tools

Pets

  • This property welcomes pets for USD 75 per pet, per stay
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Up to 10 kids 1 year old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 100.00 per stay
  • Service fee: 14 percent
  • Resort fee: USD 39.95 per accommodation, per night
The resort fee includes:
  • In-room bottled water
  • In-room coffee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
  • Check-in: 4:00 PM—-11:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
Checking in and out are easy with express services.
Property Registration Number 60602

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Air conditioning may be restricted to certain hours from September 15 to May 15 in accordance with national or local laws.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Pittsfield Hotel Apartments Suites
Millennium Park Apartments Apartment
Millennium Park Apartments Apartment Chicago
Millennium Park Apartments Chicago
Pittsfield Apartments + Suites
The Chicago Hotel Collection Millennium Park
The Chicago Hotel Collection - Millennium Park Hotel
The Chicago Hotel Collection - Millennium Park Chicago
The Chicago Hotel Collection - Millennium Park Hotel Chicago

Frequently asked questions

What is there to do within easy reach of The Chicago Hotel Collection - Millennium Park?

This hotel is situated in Downtown Chicago, just steps from Michigan Avenue and Millennium Park, and within a short walk of Chicago Riverwalk. You'll also find Grant Park and Lake Michigan less than a mile away.

Is parking available on site at The Chicago Hotel Collection - Millennium Park?

No, there isn't parking at this hotel.

Does The Chicago Hotel Collection - Millennium Park feature a casino at the property?

No, The Chicago Hotel Collection - Millennium Park doesn't have a casino.

Will I find an indoor pool at The Chicago Hotel Collection - Millennium Park?

No, there is no indoor pool at this hotel.

Is The Chicago Hotel Collection - Millennium Park good for couples?

Couples staying at this hotel will value amenities like a kitchen, a city view in some guestrooms, as well as a restaurant.

Does The Chicago Hotel Collection - Millennium Park have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Chicago Hotel Collection - Millennium Park have a restaurant that serves breakfast?

No, The Chicago Hotel Collection - Millennium Park doesn't have a restaurant that serves breakfast.

Will The Chicago Hotel Collection - Millennium Park allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Chicago Hotel Collection - Millennium Park for a fee of USD 75 per pet, per stay.

Does The Chicago Hotel Collection - Millennium Park have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Chicago Hotel Collection - Millennium Park?

The closest major airport to The Chicago Hotel Collection - Millennium Park is Chicago Midway Airport (MDW), which is 12.6 mi away (33 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 18.5 mi away (46-minute drive).

Are there rooms with balconies that I can book at The Chicago Hotel Collection - Millennium Park?

No, there aren't any guestrooms with balconies at The Chicago Hotel Collection - Millennium Park.

The Chicago Hotel Collection - Millennium Park Reviews

Reviews

5.2
Rating 10 - Excellent. 18 out of 112 reviews
Rating 8 - Good. 18 out of 112 reviews
Rating 6 - Okay. 22 out of 112 reviews
Rating 4 - Poor. 9 out of 112 reviews
Rating 2 - Terrible. 45 out of 112 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

5.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
The studio was so cute! Grocery store was a street behind not far all! It was nice and quiet stay. The view we had was so beautiful.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, room comfort, communication

Thank you for a great stay!

My friends and I came to celebrate my best friend’s bachelorette weekend. I want to thank the staff and especially cleaning staff that were professional and friendly. We encountered zero problems and really enjoyed the location.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, property conditions & facilities, communication
Nice
Stayed 3 nights in Jul 2022
Verified

8/10 Good

Kimberlee

Liked: Cleanliness, room comfort, communication

Great location

I was nervous based on past reviews but I found our room clean and well appointed except there were no pots, pans , glassware. You could hear noise from outside, but you are in a major city.
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Nathaniel

Liked: Cleanliness, room comfort
The property was good location, but the scaffolding aroudn the building was little inconvenient. Overall, wonderful stay but got stuck in elevator first night.
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

VHugoC

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness

No cookware

The stay was okay, but I don’t understand why have a full kitchen without any utensils or cook ware. That was the whole reason I picked that hotel was for the full kitchen. The mattress was very firm
Stayed 3 nights in Jul 2022
Verified

6/10 Okay

Fabio

Liked: Cleanliness, amenities
Disliked: Communication
Check-in process was very impersonal and confusing.
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Ashley

Disliked: Cleanliness, amenities, property conditions & facilities, communication
WORST HOTEL ON THE PLANET! DO NOT STAY HERE!!!!!!!!! IT'S SO SKETCHY AND SUCH A JOKE AND THERE IS NO ONE THERE EVEN TO CHECK YOU IN!
Stayed 2 nights in Jun 2022
Verified

6/10 Okay

Jeff

Liked: Cleanliness, communication
Disliked: Amenities
Room was a little small for the money. Room has full kitchen but no cups, dishes, utensils at all.
Stayed 1 night in Nov 2022
Verified

2/10 Terrible

Lashaun

Disliked: Cleanliness, room comfort, communication

Hell in Chicago

The beds was dirty and the service was bad when we got in there was a 45 minute wait for the room key not because of the line but because of the maci
Stayed 2 nights in Oct 2022
Verified

2/10 Terrible

David

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Incredibly unclean room and unhelpful staff
Stayed 2 nights in Jul 2022
Verified

2/10 Terrible

Patty

Disliked: Cleanliness, room comfort, communication

Make sure it’s open.

I texted for the em early check in. They texted back that the hotel was closed!!! Thank goodness hotels.com helped me rebook. This was the day before my stay and if I had not texted, I would have not been notified.
Stayed 1 night in Jun 2023
Verified

4/10 Poor

Jesus

Disliked: Cleanliness, room comfort
Room wasn't clean beds stinks
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Tiffany

Disliked: Amenities, property conditions & facilities, communication
False advertising, no front desk service and hard to get contact over the phone
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Edwin

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were filthy, floors were sticky clearly not cleaned routinely. The sheets on the bed were very dusty and dirty did not feel comfortable staying on these beds. The living room area is not as pictured it was hideous. Definitely do not recommend this stay
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

JANICE

Liked: Property conditions & facilities
Disliked: Amenities
The hotel suite was clean, but all the tvs had to share one device in order for them to work including remotes 😡😡, there were no cooking supplies in the kitchen area, no parking, have to call a number to speak with someone, but over all the room was clean.
Verified

2/10 Terrible

Christine

Disliked: Communication

Stranded in Chicago

I received emails, confirmations to a hotel that had closed 3 months prior! No one answered the phone, unable to leave vm. Horrible! Don’t ever book there. They left us stranded in Chicago.
Stayed 1 night in Jun 2023
Verified

2/10 Terrible

Mark

Disliked: Cleanliness, room comfort, communication
Worst place ive stayed at, i had a guest i had to make leave , after he left he did something to building and i was charged and also building security came in my room and took my stuff out of room .
Stayed 1 night in Jul 2022
Verified

8/10 Good

Rick Kem

Liked: Cleanliness, amenities, property conditions & facilities, communication
The checkin/checkout system was simple. I had a little bit of trouble getting a key card at first, but that was eventually resolved. The room has a TV but it doesn't work. The blinds were missing panels. The shower water pressure was inconsistent, and very difficult to control hot and cold.
Stayed 2 nights in Oct 2021
Verified

2/10 Terrible

Claire

Liked: Cleanliness
Disliked: Room comfort, communication

Door - deadbolt or latch - did not lock for 2 days

Door - deadbolt or latch - did not lock for 2 days!
Stayed 7 nights in Jul 2022
Verified

2/10 Terrible

Lee

Liked: Cleanliness
Disliked: Amenities, communication
If you like virtual check-in's and lack of support, this is your place. If you don't care about privacy shades when your room faces about a 100 other rooms, then you are home. If you prefer non-room darkening shades, you will love this place. Also, if you think that you are getting the rooms shown in the pictures, you won't. I am super disappointed by this place and how overly priced it was. In addition, I was given a price through Expedia and Chicago Hotel Collection Millennium Park overcharged me by over $200. If you choose to stay here, I wish you the best. I will NEVER stay here again.
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Kiley

Disliked: Amenities, property conditions & facilities, communication
Absolutely worst hotel experience I’ve had. Room did not have AC. Made multiple attempts to get ahold of someone at the property in order to get it fixed but still noone ever came. It was summer in chicago and the temperature in the room for 2 days read 78 degrees
Stayed 2 nights in Sep 2022
Verified

6/10 Okay

Lina

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
The location of the property is perfect, I did not like that it was almost 6pm and it said that the room was not ready and that I should contact customer service by phone or message. I spent several minutes trying to communicate and there were other people waiting to communicate as well. After several attempts we were able to communicate. Too bad I saw many people waiting at the reception trying to communicate. They should clarify that there is no reception at the hotel and everything is done by phone.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Jimmy

Liked: Cleanliness, communication

Mixed review~

Check in had a hiccup. Tried to check in and the kiosk was out of room keys. Then tried to use a different kiosk and the kiosk informed us that our room was not ready. Then we had to call the support line and took them about 10 minutes to figure it out. The location is great and it was easy to walk to all of the attractions we wanted. The room was clean but our biggest problem is that the sofa bed was broken, which is consistent with many other reviews. I just thought it would be fixed by now. So it's really a mixed review here. I wish the check in process was smoother and the bed was fixed, but at the same time the location was great.
Stayed 2 nights in Oct 2022

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