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Level Chicago - River North

4.0 star property
Hotel with a seasonal outdoor pool, 10-minute walk to State Street
VIP Access

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Photo gallery for Level Chicago - River North

Premium bedding, pillowtop beds, in-room safe, individually furnished
Junior Room, 2 Bedrooms | Terrace/patio
Premium bedding, pillowtop beds, in-room safe, individually furnished
Seasonal outdoor pool
Premium bedding, pillowtop beds, in-room safe, individually furnished

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
369 W Grand Ave, Chicago, IL, 60654
  • Place, Merchandise Mart
    ‪5 min walk‬
  • Place, Michigan Avenue
    ‪13 min walk‬
  • Place, Chicago Riverwalk
    ‪15 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 669 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 1025 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Level)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite (Level)

10.0 out of 10
Exceptional
(4 reviews)
  • 542 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Junior Room, 2 Bedrooms

  • 824 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Bedrooms

Full-size fridge, microwave, oven, stovetop

Junior Suite, 2 Bedrooms

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

View all photos for Executive Room, 1 Bedroom (& Office)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Room, 1 Bedroom (& Office)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Level)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite (Level)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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  • Pet friendly
  • Free WiFi
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9.0 out of 10, Wonderful, 2,352 reviews
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The price is $141
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About the neighborhood

Chicago

Located in Downtown Chicago within a short walk of State Street, Level Chicago - River North is within a mile (2 km) of other popular sights such as Michigan Avenue. This 99-room, 4-star hotel has in-room conveniences like kitchens, refrigerators, and microwaves.

What's nearby

  • Merchandise Mart - 5 min walk - 0.3 miles
  • Michigan Avenue - 13 min walk - 0.7 miles
  • Chicago Theatre - 14 min walk - 0.8 miles
  • Chicago Riverwalk - 15 min walk - 0.8 miles
  • Millennium Park - 19 min walk - 1.0 mile

Getting around

  • Chicago Halsted Station - 4 min drive
  • Merchandise Mart Station - 8 min walk
  • Chicago Midway Airport (MDW) - 30 min drive

Restaurants

  • ‪East Bank Club - Grill - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Hampton Social - ‬4 min walk
  • ‪Gene & Georgetti - ‬3 min walk
  • ‪Ground Up Coffee + Bites - ‬5 min walk

About this property

Level Chicago - River North

Hotel with a seasonal outdoor pool, 10-minute walk to State Street
Guests of Level Chicago - River North enjoy a gym, free WiFi in public areas, and a seasonal outdoor pool. Self parking is offered for USD 68.30 per night. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include laundry facilities, local meal delivery service, and barbecue grills.
Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include kitchens, washers/dryers, and refrigerators. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 68.30 per night)
  • Wheelchair-accessible parking available

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per accommodation, per night
  • Dogs and cats only
  • An off-leash area is available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Destination fee: USD 24.67 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 01 to September 30.

Property is also known as

Level Chicago River North
Level Chicago River Chicago
Level Chicago - River North Hotel
Level Chicago - River North Chicago
Level Chicago - River North Hotel Chicago

Frequently asked questions

Is free cancellation available at Level Chicago - River North?

Level Chicago - River North offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Level Chicago - River North?

As of Jan 10, 2026, prices found for a 1-night stay for 2 adults at Level Chicago - River North on Jan 18, 2026 start from $145.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Level Chicago - River North?

This hotel is situated in Downtown Chicago within a short 16-minute walk of Michigan Avenue and also 17 minutes on foot from Chicago Riverwalk. You'll also find State Street and Chicago Theatre less than a mile away.

Is there parking available at Level Chicago - River North?

Yes, secured parking is offered for USD 68.30 per night with in/out privileges. Accessible parking is also available for guests.

Does Level Chicago - River North have a casino at the property?

No, Level Chicago - River North doesn't have a casino.

Is there an indoor pool at Level Chicago - River North?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 01 until September 30.

What do couples enjoy most about Level Chicago - River North?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a kitchen, and a meal delivery service.

Does Level Chicago - River North have a hot tub?

No, there isn't a spa tub at this hotel.

Does Level Chicago - River North have a restaurant that serves breakfast?

No, Level Chicago - River North doesn't have a restaurant that serves breakfast.

Does Level Chicago - River North allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Level Chicago - River North for a fee of USD 25 per accommodation, per night. The property also provides an off-leash area.

Does Level Chicago - River North have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Level Chicago - River North?

The closest major airport to Level Chicago - River North is Chicago Midway Airport (MDW), which is 11.6 mi away (30 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 17.3 mi away (33-minute drive).

Are there rooms with balconies that I can book at Level Chicago - River North?

Yes, some guestrooms at Level Chicago - River North offer a balcony and may feature city views.

Level Chicago - River North Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 600 out of 815 reviews
Rating 8 - Good. 108 out of 815 reviews
Rating 6 - Okay. 54 out of 815 reviews
Rating 4 - Poor. 27 out of 815 reviews
Rating 2 - Terrible. 26 out of 815 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patrice

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff
Stayed 5 nights in Oct 2025

10/10 Excellent

Constance

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the nicest hotels I have stayed in (and I travel almost weekly). Floor to ceiling windows with incredible views of the city and the water. It is within walking distance of my favorite Chicago restaurants. I will be back!
Stayed 1 night in Oct 2025

10/10 Excellent

Belynda

Stayed 1 night in Oct 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well laid out room. Clean, comfortable, friendly staff with an excellent location in River North.
Stayed 2 nights in Sep 2025

10/10 Excellent

Elias

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful luxury condo. Didnt feel much like a hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kimate, San Antonio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and weight room
Stayed 1 night in Oct 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, no noise. Walkable locations
Stayed 1 night in Sep 2025

10/10 Excellent

julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building and the apartment was excellent
Stayed 5 nights in Sep 2025

10/10 Excellent

Samantha, Jefferson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Leeor

Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

4/10 Poor

Jose, Chicago

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pictures on your site show a beautiful view of downtown. Our room was facing an alley with the view of the back of a brick apartment/condo complex. And 2 of those condos had their loud barking dogs on their back patios. What was the point of getting an “executive suite” with a balcony to stare at that and not even enjoy quiet? At least give me an option and ask me if I want to pay for a room with a view or not. The room telephone did not work, it wasn’t even connected when I tried it. After connecting I still could not place a call to the receptionist. And no ice machines? I get it, there is ann ice tray in the freezer, but by the time it freezes? C’mon!
Stayed 1 night in Sep 2025

8/10 Good

Marla

Stayed 1 night in Sep 2025

10/10 Excellent

Patrice

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of my favs

Love the location and the friendly staff.
Stayed 2 nights in Sep 2025

8/10 Good

Butch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to any and everything u wanna do highly suggested place to stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Lamar

Stayed 3 nights in Sep 2025

10/10 Excellent

Kent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was awesome. Clean and beautiful
Stayed 6 nights in Sep 2025

10/10 Excellent

Kahleila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect and the view was amazing .
Stayed 3 nights in Sep 2025

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

6/10 Okay

Patrick

Stayed 2 nights in Sep 2025

10/10 Excellent

Kimberly

Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time in Chicago, and we loved it. Reading some of the reviews, we were a little skeptical, but I am so glad we kept our reservation. The front desk personnel were welcoming and friendly. The room was clean and spacious, and the amenities the hotel provided were great. We will definitely be returning.
Stayed 3 nights in Sep 2025

8/10 Good

Kisa

Traveled with group
Liked: Amenities, property conditions & facilities
The view was the focal point. The sheets however had stains. Floor was sticky and dirty. No toothpaste or brushes in the room. And no water either
Stayed 2 nights in Sep 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025