Level Chicago - River North

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Level Chicago - River North

Premium bedding, pillowtop beds, in-room safe, individually furnished
Seasonal outdoor pool
Junior Room, 2 Bedrooms | Terrace/patio
Premium bedding, pillowtop beds, in-room safe, individually furnished
Premium bedding, pillowtop beds, in-room safe, individually furnished

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
369 W Grand Ave, Chicago, IL, 60654
  • Place, Merchandise Mart
    ‪3 min walk‬
  • Place, Michigan Avenue
    ‪13 min walk‬
  • Place, Chicago Riverwalk
    ‪15 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Deluxe Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 669 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 1025 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Suite (Level)

10.0 out of 10
Exceptional
(4 reviews)
  • 542 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Room, 2 Bedrooms

  • 824 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Executive Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 2 Bedrooms

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 1 Double Sofa Bed

Deluxe Suite, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

Executive Room, 1 Bedroom (& Office)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite (Level)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Deluxe Suite, 1 Bedroom

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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About the neighborhood

Chicago

Located in Downtown Chicago within a short walk of State Street, Level Chicago - River North is within a mile (2 km) of other popular sights such as Michigan Avenue. This 99-room, 4-star hotel has in-room conveniences like kitchens, refrigerators, and microwaves.

What's nearby

  • Merchandise Mart - 3 min walk - 0.2 miles
  • Michigan Avenue - 13 min walk - 0.7 miles
  • Chicago Theatre - 14 min walk - 0.8 miles
  • Chicago Riverwalk - 15 min walk - 0.8 miles
  • Millennium Park - 19 min walk - 1.0 mile

Getting around

  • Chicago Halsted Station - 4 min drive
  • Merchandise Mart Station - 8 min walk
  • Chicago Midway Airport (MDW) - 30 min drive

Restaurants

  • ‪Al's #1 Italian Beef - ‬5 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪East Bank Club - Grill - ‬4 min walk
  • ‪Sound Bar - ‬5 min walk
  • ‪The Hampton Social - ‬4 min walk

About this property

Level Chicago - River North

Guests of Level Chicago - River North enjoy a gym, free WiFi in public areas, and a seasonal outdoor pool. Self parking is offered for USD 68.30 per night. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include laundry facilities, local meal delivery service, and barbecue grills.
Guests can expect free WiFi and 50-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include kitchens, washers/dryers, and refrigerators. Weekly housekeeping is available.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 68.30 per night)
  • Wheelchair-accessible parking available

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per accommodation, per night
  • Dogs and cats only
  • An off-leash area is available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Destination fee: USD 24.67 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 01 to September 30.

Property is also known as

Level Chicago River North
Level Chicago River Chicago
Level Chicago - River North Hotel
Level Chicago - River North Chicago
Level Chicago - River North Hotel Chicago

Frequently asked questions

Is free cancellation available at Level Chicago - River North?

Level Chicago - River North offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Level Chicago - River North?

As of Mar 2, 2026, prices found for a 1-night stay for 2 adults at Level Chicago - River North on Mar 3, 2026 start from 151.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Level Chicago - River North?

This hotel is situated in Downtown Chicago within a short 16-minute walk of Michigan Avenue and also 17 minutes on foot from Chicago Riverwalk. You'll also find State Street and Chicago Theatre less than a mile away.

Is parking available on site at Level Chicago - River North?

Yes, secured parking is offered for USD 68.30 per night with in/out privileges. Accessible parking is also available for guests.

Does Level Chicago - River North have a casino at the property?

No, Level Chicago - River North doesn't have a casino.

Is there an indoor pool at Level Chicago - River North?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 01 until September 30.

What amenities will couples enjoy at Level Chicago - River North?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a kitchen, and a meal delivery service.

Does Level Chicago - River North have a hot tub?

No, there isn't a spa tub at this hotel.

Does Level Chicago - River North have a restaurant that serves breakfast?

No, Level Chicago - River North doesn't have a restaurant that serves breakfast.

Does Level Chicago - River North allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Level Chicago - River North for a fee of USD 25 per accommodation, per night. The property also provides an off-leash area.

Does Level Chicago - River North have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Level Chicago - River North?

The closest major airport to Level Chicago - River North is Chicago Midway Airport (MDW), which is 11.6 mi away (30 minutes by car). Another top airport is Chicago O'Hare Intl. Airport (ORD), which is located 17.3 mi away (33-minute drive).

Are there rooms with balconies at Level Chicago - River North?

Yes, some guestrooms at Level Chicago - River North offer a balcony and may feature city views.

Level Chicago - River North Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 637 out of 858 reviews
Rating 8 - Good. 111 out of 858 reviews
Rating 6 - Okay. 54 out of 858 reviews
Rating 4 - Poor. 27 out of 858 reviews
Rating 2 - Terrible. 29 out of 858 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Gabriel

Liked: Cleanliness, property conditions & facilities
I checked out a day before and I requested a refund. No one has refunded me yet. Might stay at the level was horrible. There was a fight in the next apartment next to me which caused me not to feel comfortable or safe and not to sleep the moment I woke up the next morning I checked out, but I will still charge for two days. I want a refund for both days this was super important nights for me and my fiancé. He was going to propose to me and this is what took place a very horrible night
Stayed 2 nights in Feb 2026

8/10 Good

Poonam

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Clean property but washrooms need an upgrade- sink tap was cold unless left on 1 single setting in which case it was burning hot. Shower pressure was terrible. Sofa bed mattress was pretty dirty as well- a fresh washable mattress cover could do wonders.
Stayed 4 nights in Nov 2025

10/10 Excellent

Kamaal

Stayed 1 night in Nov 2025

10/10 Excellent

Edith

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Nov 2025

8/10 Good

Glen, Colorado Springs

Traveled with family
Liked: Cleanliness, property conditions & facilities
the room was very clean, great view north toward Lincoln Park, and east toward Navy Pier. Nice spacious room the was perfect for our adult daughters, my wife and me.
Stayed 1 night in Nov 2025

8/10 Good

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

zakiya

Stayed 1 night in Oct 2025

10/10 Excellent

Arta

Stayed 2 nights in Nov 2025

10/10 Excellent

Tequila

Liked: Cleanliness, property conditions & facilities
Staff was so nice place very clean
Stayed 1 night in Nov 2025

10/10 Excellent

Karman

Liked: Cleanliness, amenities
Disliked: Staff & service
Clean and spacious room. Amenities were amazing!
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing! Simple as that. Would come back
Stayed 1 night in Nov 2025

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great. I will say a $22 amenities fee was stupid especially when you don't use the amenities ie pool/gym ect. This fee was not disclosed when I booked the room. But the room was fantastic, the bed was comfortable. It was clean. The service was great and very accommodating. The location was okay for where we needed to be in the city.
Stayed 1 night in Nov 2025

8/10 Good

Julia

Stayed 3 nights in Nov 2025

10/10 Excellent

Rafael Morales

Stayed 2 nights in Nov 2025

10/10 Excellent

Mariah Fe

Stayed 1 night in Oct 2025

8/10 Good

Patricia

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to visit the riverfront...walkable
Stayed 2 nights in Nov 2025

10/10 Excellent

Jacob

Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

10/10 Excellent

Shaun

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the kitchen was well equipped with everything needed to cook meals. Loved the big windows. The bedroom had a dresser with lots of drawers and the closet had lots of shelves and hanging space. The parking garage was so convenient and you were assigned a parking space which so you didn;t have to search for a space and could easily remember where you parked. The only negative was the shower water pressure was very low. The location was within walking distance to restaurants and shopping. We would definitely stay there again.
Stayed 6 nights in Nov 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Great place amazing views very safe staff was very nice
Stayed 1 night in Nov 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great space overall
Stayed 2 nights in Nov 2025

10/10 Excellent

Bryan, Dubuque

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Carlos, Maywood

Stayed 2 nights in Nov 2025

10/10 Excellent

Adis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect! Hidden gem in chicago!
Stayed 1 night in Nov 2025

10/10 Excellent

Ozyan

Stayed 1 night in Nov 2025