The host gave us a difficult time to rent the property and after booking, she asked us to do background checks for an addtl fee. When we wanted to move in a day later, because my daughter's fiance was already there, she would not just let him move in on the date we had already paid for. She threatened to cancel the reservation the day of move-in. So, I asked to cancel, she refused to give us our money back because we had already paid upwards of $20k to book for 90 days. She would not let us move in until all parties were there and she also insisted on meeting us when we arrived. After moving in, her maintenance man showed up several times on the property to "fix" misc items. She had also given him the codes to get in the house. Then,after 42 days, she cancelled our reservation and gave us 3 days to move out memorial day weekend and only refunded a portion of the money we had paid and told us that we should be grateful to get that back. She also refunded at a higher nightly rate which cheated us out of our money. She cancelled our reservation early for no reason and VRBO found us at no fault and refunded us the remainder of our money at the proper rate. Also, it is a 4BR with no TVs in bedrooms and uncomfortable living room seating suitable for only 2 people. Beware of Ring Camera activity as she was listening and watching everything. I WANT TO SEND A DEEP THANKS TO VRBO FOR NOT LETTING HER SCAM US OUT OF $13K.