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Hotel New Otani Makuhari

4.0 star property
Boardwalk/promenade hotel with 5 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Hotel New Otani Makuhari

Relax by the pool surrounded by an arched ceiling and lounge chairs with umbrellas.
Located in the heart of the city, this high-rise building offers stunning views of the urban landscape.
Stylish hotel corridor with artwork-adorned walls and polished floors.
Enjoy a city view from the large window, relax in the seating area with a sofa and armchairs, and unwind in the comfortable bed.
Enjoy a romantic meal with a breathtaking ocean view from this elegantly set dining table.

Popular amenities

  • Bar
  • Spa
  • Pool
  • Hot Tub
  • Gym
  • Room service

Explore the area

Map
2-120-3 Hibino, Mihama-ku, Chiba, Chiba-ken, 261-0021
  • Mitsui Outlet Park Makuhari
    ‪1 min walk‬
  • Makuhari Messe
    ‪6 min walk‬
  • AeonMall Makuhari New City
    ‪15 min walk‬
  • Tokyo (NRT-Narita Intl.)
    ‪35 min drive‬

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Room options

View all photos for Standard Double Room, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Standard Double Room, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Double Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Moderate Double Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 387 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Standard Twin Room, Smoking

8.0 out of 10
Very good
(2 reviews)
  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Non Smoking (Bed Type Not Guaranteed)

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, Non Smoking (Bed Type Not Guaranteed)

8.6 out of 10
Excellent
(4 reviews)
  • 279 sq ft
  • Sleeps 1
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Twin Room, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Superior Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 430 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Moderate Triple Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Moderate Triple Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 387 sq ft
  • Sleeps 3
  • 3 Twin Beds

Same Floor, Moderate 2 Twin Rooms, Non Smoking

  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Moderate Twin Room, Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Moderate Twin Room, Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 387 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Superior Double Room, Non Smoking

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking, Corner

1 bedroom, premium bedding, down comforters, in-room safe

Superior Twin Room, Non Smoking, Corner

  • 548 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking, Corner

1 bedroom, premium bedding, down comforters, in-room safe

Superior Double Room, Non Smoking, Corner

7.0 out of 10
Good
(2 reviews)
  • 548 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room, Non Smoking, Corner

1 bedroom, premium bedding, down comforters, in-room safe

Superior Triple Room, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)
  • 548 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Quadruple Room, Non Smoking, Corner

Superior Quadruple Room, Non Smoking, Corner | 1 bedroom, premium bedding, down comforters, in-room safe

Superior Quadruple Room, Non Smoking, Corner

  • 548 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Balcony Suite Twin, Non-Smoking, Ocean View

1 bedroom, premium bedding, down comforters, in-room safe

Balcony Suite Twin, Non-Smoking, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • 688 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Balcony Suite Double, Non Smoking, Ocean View

Balcony Suite Double, Non Smoking, Ocean View | 1 bedroom, premium bedding, down comforters, in-room safe

Balcony Suite Double, Non Smoking, Ocean View

  • 688 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Moderate Twin Room, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Moderate Twin Room, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 387 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Ocean Suite Twin

Living area | LED TV

Ocean Suite Twin

  • Sleeps 3
  • 2 Double Beds

View all photos for Bay Suite Twin

1 bedroom, premium bedding, down comforters, in-room safe

Bay Suite Twin

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Double Room-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Superior Double Room-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Moderate Triple Room-Non-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Moderate Triple Room-Non-Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Moderate Twin Room-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Moderate Twin Room-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Superior Twin Room-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Corner Quadruple Room Non-smoking

1 bedroom, premium bedding, down comforters, in-room safe

Superior Corner Quadruple Room Non-smoking

  • Sleeps 4
  • 2 Double Beds and 2 Twin Beds

View all photos for Standard Twin or Double Room Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Standard Twin or Double Room Smoking

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Balcony Suite Twin

Interior

Balcony Suite Twin

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Triple Room-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Standard Triple Room-Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Connecting Room-Non-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Connecting Room-Non-Smoking

  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room-Non-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Standard Double Room-Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room -Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Standard Twin Room -Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Standard Double Room-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Corner Double Room

1 bedroom, premium bedding, down comforters, in-room safe

Superior Corner Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room-Non-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Superior Double Room-Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Corner Twin Room-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Superior Corner Twin Room-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite Double-smoking

1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite Double-smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Corner Twin Room-Non-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Superior Corner Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Twin Room-Non-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Superior Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Corner Triple Room-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Superior Corner Triple Room-Smoking

  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

View all photos for Junior Suite Double-Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite Double-Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Moderate Triple Room-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Moderate Triple Room-Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Moderate Double Room

1 bedroom, premium bedding, down comforters, in-room safe

Moderate Double Room

  • Sleeps 2
  • 1 King Bed

Superior Corner Triple Room-Non-Smoking

  • Sleeps 3
  • 1 Twin Bed and 2 Double Beds

View all photos for Moderate Twin Room-Non-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Moderate Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Twin Room-Non-Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Standard Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Junior Suite Twin-Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Corner Twin Room

1 bedroom, premium bedding, down comforters, in-room safe

Superior Corner Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Suite-non-smoking

1 bedroom, premium bedding, down comforters, in-room safe

Superior Suite-non-smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, premium bedding, down comforters, in-room safe

Superior Double Room

  • Sleeps 2
  • 1 King Bed

Standard Twin or Double Room Non-smoking

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Balcony Suite Double

1 bedroom, premium bedding, down comforters, in-room safe

Balcony Suite Double

  • Sleeps 2
  • 1 King Bed

View all photos for Japanese Style Suite

Interior

Japanese Style Suite

  • Sleeps 10
  • 5 Twin Futons

View all photos for Standard Room

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Malibu Suite Twin

Living area | LED TV

Malibu Suite Twin

  • Sleeps 2
  • 2 Double Beds

About the neighborhood

Chiba

Located in Makuhari, Hotel New Otani Makuhari is adjacent to Mitsui Outlet Park Makuhari and within a 10-minute walk of other popular attractions like Makuharikaihin Prefectural Park. This 418-room hotel has 5 restaurants along with conveniences like a full-service spa and an outdoor pool.

What's nearby

  • Mitsui Outlet Park Makuhari - 1 min walk - 0.0 miles
  • Makuhari Messe - 6 min walk - 0.4 miles
  • ZOZO Marine Stadium - 10 min walk - 0.6 miles
  • Makuhari Beach - 12 min walk - 0.7 miles
  • AeonMall Makuhari New City - 15 min walk - 0.8 miles

Getting around

  • Makuharitoyosuna Station - 3 min drive
  • Narashino Kaihin-Makuhari Station - 14 min walk
  • Narita Intl. Airport (NRT) - 33 min drive

Restaurants

  • ‪パティスリー SATSUKI - ‬1 min walk
  • ‪さくら水産 - ‬4 min walk
  • ‪和味庵 - ‬3 min walk
  • ‪築地食堂源ちゃん プレナ幕張店 - ‬4 min walk
  • ‪牛角 プレナ幕張店 - ‬3 min walk

About this property

Hotel New Otani Makuhari

Boardwalk/promenade hotel with 5 restaurants and a full-service spa
Guests of Hotel New Otani Makuhari enjoy a full-service spa, an indoor pool, and an outdoor pool. There's free parking and a free theme park shuttle. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
LED TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, electric kettles, and safes are other standard amenities.
An outdoor tennis court, an indoor tennis court, and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is open select days.

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free theme park shuttle
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 5,000 for adults and JPY 3,000 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 5 restaurants
  • A poolside bar

Restaurants on site

  • Isshin
  • Keyaki
  • SATSUKI
  • Senbazuru
  • Taikan En

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor tennis court
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free theme park shuttle
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • Facials
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 24 floors
  • Banquet hall
  • Built in 1993
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note: The Breakfast Included rate plan includes breakfast for guests age 4 and older. Additional fees apply to children 0-3 years old for breakfast.
Some room names indicate varying check-in and check-out times, which override posted check-in and check-out hours.
Guests must be at least 20 years of age to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 5000 for adults and JPY 3000 for children
  • Facilities fee: JPY 5500 per person and includes use of: sauna; hot tub; swimming pool; fitness facilities

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Makuhari
Hotel New Otani Makuhari
Hotel Otani Makuhari
Makuhari Hotel
Makuhari New Otani
Makuhari New Otani Hotel
New Otani Hotel Makuhari
New Otani Makuhari
New Otani Makuhari Hotel
Otani Makuhari
New Otani Makuhari Chiba
Hotel New Otani Makuhari Hotel
Hotel New Otani Makuhari Chiba
Hotel New Otani Makuhari Hotel Chiba

Frequently asked questions

Is a free cancellation option available at Hotel New Otani Makuhari?

Hotel New Otani Makuhari offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel New Otani Makuhari?

As of Jul 30, 2025, prices found for a 1-night stay for 2 adults at Hotel New Otani Makuhari on Aug 9, 2025 start from $284.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hotel New Otani Makuhari?

This hotel is situated in Makuhari within a 10-minute walk of Mitsui Outlet Park Makuhari and Makuharikaihin Prefectural Park. You'll also find Tokyo Bay and ZOZO Marine Stadium within a short drive.

Is there parking available at Hotel New Otani Makuhari?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Is a spa located at Hotel New Otani Makuhari?

There is a full-service spa available for guests to enjoy and services include facials and body treatments. The spa is not open daily but only on select days.

Does Hotel New Otani Makuhari feature a casino on the premises?

No, Hotel New Otani Makuhari doesn't have a casino.

Will I find an indoor pool at Hotel New Otani Makuhari?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

Is Hotel New Otani Makuhari a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and an ocean-view restaurant.

Does Hotel New Otani Makuhari have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Hotel New Otani Makuhari feature a restaurant that includes a breakfast menu?

Yes, Hotel New Otani Makuhari has 5 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hotel New Otani Makuhari allow pets to stay for free?

No, pets aren't allowed at Hotel New Otani Makuhari.

Does Hotel New Otani Makuhari have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel New Otani Makuhari?

The closest major airport to Hotel New Otani Makuhari is Haneda Airport (HND), which is 26 mi away (43 minutes by car). Another top airport is Narita Intl. Airport (NRT), which is located 25 mi away (33-minute drive).

Are there rooms with balconies that I can book at Hotel New Otani Makuhari?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or city views.

Does Hotel New Otani Makuhari have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel New Otani Makuhari.

Hotel New Otani Makuhari Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 576 out of 987 reviews
Rating 8 - Good. 307 out of 987 reviews
Rating 6 - Okay. 76 out of 987 reviews
Rating 4 - Poor. 20 out of 987 reviews
Rating 2 - Terrible. 8 out of 987 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Masahiro

Stayed 1 night in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Jan 2025

10/10 Excellent

Madison, Des Moines

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall amazing experience, will definitely stay again. Only thing that wasn't perfect was the coffee in the room was difficult to brew to sufficient strength.
Stayed 2 nights in Jan 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice property. Perfect place to stay when attending the Tokyo Auto Salon in Makuhari Messe across the street!
Stayed 3 nights in Jan 2025

10/10 Excellent

Xiaoran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wry convenient hotel

Convenient business hotel close to convention Centre
Stayed 4 nights in Nov 2024

10/10 Excellent

Md Zaheedul

Stayed 5 nights in Oct 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are much larger than average, very clean and good service
Stayed 4 nights in Oct 2024

10/10 Excellent

DENNIS

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Michael

Room was very good for first impressions, later found a few things that needed repair ie grout in bathroom missing and badly stained in shower cubicle. Fridge door very hard to pull open hence fridge nearly fell out of its cabinet. Restaurant staff excellent ( only breakfast taken) ate in nearby facilities for evening meal. Would I stay again? Probably not for the price paid.
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great
Stayed 6 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its an upscale hotel with great service and staff. My room was spacious and well accommodated, but very old. I kind of liked the old design, felt like a time capsule, but the bathroom is in desperate need of renovation. It was clean but many spots with dust, so could have been better. The air conditioning worked very poorly and the view outside my room to the parking lot was far from ideal. I would recommend this place anyway and would stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Supaleela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great! You can take the bus to Disney for complimentary. Room it nice.
Stayed 3 nights in Jun 2024

10/10 Excellent

Jia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

STEVEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff gave excellent service.
Stayed 2 nights in May 2024

8/10 Good

Walid

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a gym but only opens at 9:30am!
Stayed 3 nights in Apr 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Rachael, Apex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value close to narita easy access to metro to get into tokyo
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at this hotel. One of the best hotels in Tokyo. Love everything about this hotel.
Stayed 7 nights in Feb 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

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Cars

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