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The Chiang Mai Old Town

5.0 star property
Luxury hotel with a full-service spa and a 24-hour fitness center
VIP Access

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Photo gallery for The Chiang Mai Old Town

Exterior
Property preview
The Heritage House Suite | Minibar, in-room safe, desk, blackout drapes
Outdoor pool
Breakfast, lunch, dinner served; Italian cuisine, garden views

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
184 Ratchamanka Road, Phra Sing, Amphoe Muang, Chiang Mai, 50200
  • Place, Wat Phra Singh
    ‪3 min walk‬
  • Place, Chiang Mai University
    ‪3 min walk‬
  • Place, Tha Phae Gate
    ‪4 min drive‬
  • Airport, Chiang Mai (CNX-Chiang Mai Intl.)
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for The Heritage House Suite

Minibar, in-room safe, desk, blackout drapes

The Heritage House Suite

  • Sleeps 2

View all photos for Heritage House Junior Suite

Minibar, in-room safe, desk, blackout drapes

Heritage House Junior Suite

  • Sleeps 2

View all photos for Deluxe Twin Or King Room With Bathtub

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Or King Room With Bathtub

  • Sleeps 2

View all photos for The Heritage House Suite

The Heritage House Suite | Minibar, in-room safe, desk, blackout drapes

The Heritage House Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for The Heritage House Junior Suite

The Heritage House Junior Suite | Minibar, in-room safe, desk, blackout drapes

The Heritage House Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe with Bathtub (King Bed or Twin Bed)

Extra beds

Deluxe with Bathtub (King Bed or Twin Bed)

9.4 out of 10
Exceptional
(10 reviews)
  • 538 sq ft
  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Deluxe Room (King Bed or Twin Bed)

Deluxe Room (King Bed or Twin Bed) | Minibar, in-room safe, desk, blackout drapes

Deluxe Room (King Bed or Twin Bed)

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • Sleeps 4
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Deluxe Room (King Bed)

Minibar, in-room safe, desk, blackout drapes

Deluxe Room (King Bed)

9.0 out of 10
Wonderful
(10 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Or King Room(48sqm)

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Or King Room(48sqm)

  • Sleeps 2

View all photos for Deluxe King Room(40sqm)

Minibar, in-room safe, desk, blackout drapes

Deluxe King Room(40sqm)

  • Sleeps 2

View all photos for Deluxe King Room With Bathtub

Minibar, in-room safe, desk, blackout drapes

Deluxe King Room With Bathtub

  • Sleeps 2

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Interior

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About the neighborhood

Chiang Mai

Located in Old City, The Chiang Mai Old Town is within a 5-minute walk of Wat Phra Singh and within 15 minutes of other popular attractions like Chiang Mai University. This 5-star hotel welcomes guests with 30 rooms and conveniences like a full-service spa, an outdoor pool, and a 24-hour gym.

What's nearby

  • Wat Phra Singh - 3 min walk - 0.2 miles
  • Chiang Mai University - 3 min walk - 0.2 miles
  • Wat Chedi Luang - 10 min walk - 0.6 miles
  • Sunday Walking Street Market - 12 min walk - 0.7 miles
  • Tha Phae Gate - 4 min drive - 1.2 miles

Getting around

  • Chiang Mai Railway Station - 17 min drive
  • Chiang Mai Intl. Airport (CNX) - 14 min drive

Restaurants

  • ‪ห้องอาหารราชมรรคา Rachamankha Restaurant - ‬4 min walk
  • ‪ข้าวต้มจันทบูรณ์ - ‬3 min walk
  • ‪Owl Brasserie - ‬3 min walk
  • ‪Zapa Space - ‬2 min walk
  • ‪Sweet Sensation {Beverage & Dessert} - ‬3 min walk

About this property

The Chiang Mai Old Town

Luxury hotel with a full-service spa and a 24-hour fitness center
The Chiang Mai Old Town features a full-service spa, an outdoor pool, and a 24-hour gym. There's free parking, and an airport shuttle (available on request) for THB 400 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, coffee/tea in a common area, and a terrace.
55-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Other amenities include MP3 docks, refrigerators, and minibars.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include sports massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 5:30 AM on request
  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: THB 500 for adults and THB 500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Vorra Bistro
  • The Vorra Bistro

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • High chair
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately THB 500 for adults and THB 500 for children
  • Airport shuttle fee: THB 400 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: THB 400 (one-way), (up to 18 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 7 AM to 7 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.

Property is also known as

Chiang Mai Old Town Hotel
Chiang Mai Old Town
The Chiang Mai Old Town Hotel
The Chiang Mai Old Town SHA Plus
The Chiang Mai Old Town Chiang Mai
The Chiang Mai Old Town SHA Extra Plus
The Chiang Mai Old Town Hotel Chiang Mai

Frequently asked questions

What is there to do around The Chiang Mai Old Town?

This hotel is situated in Old City within a 10-minute walk of Wat Phra Singh and Buak Haad Park. You'll also find Tha Phae Gate and Nimman Road within a short drive.

Is there parking available at The Chiang Mai Old Town?

Yes, self parking is offered for free at the hotel.

Is there a spa available at The Chiang Mai Old Town?

There is a full-service spa available for guests to enjoy and services include sports massages, Thai massages, couples treatments, and aromatherapy.

Does The Chiang Mai Old Town have a casino on the premises?

No, The Chiang Mai Old Town doesn't have a casino.

Is there an indoor pool at The Chiang Mai Old Town?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7 AM and 7 PM.

Is The Chiang Mai Old Town a good place to stay for couples?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a bar.

Are there hot tubs at The Chiang Mai Old Town?

No, this hotel doesn't have a spa tub.

Does The Chiang Mai Old Town have a restaurant with a breakfast menu?

Yes, The Chiang Mai Old Town serves a cooked-to-order breakfast for a surcharge each morning at The Vorra Bistro.

Does The Chiang Mai Old Town allow pets to stay for free?

No, pets aren't allowed at The Chiang Mai Old Town.

Does The Chiang Mai Old Town have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Chiang Mai Old Town?

The closest major airport to The Chiang Mai Old Town is Chiang Mai Intl. Airport (CNX), which is 3.2 mi away (14 minutes by car).

Can I book a room with a balcony at The Chiang Mai Old Town?

Yes, some guestrooms at The Chiang Mai Old Town offer a balcony.

The Chiang Mai Old Town Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 211 out of 274 reviews
Rating 8 - Good. 43 out of 274 reviews
Rating 6 - Okay. 11 out of 274 reviews
Rating 4 - Poor. 5 out of 274 reviews
Rating 2 - Terrible. 4 out of 274 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lanny

Stayed 4 nights in Sep 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay at the Chiang Mai Old Town hotel. Everything was perfect, from the amenities, the restaurant, the Spa, and the Service. Our room on the 2nd floor was lovely and comfortable, very spacious. Loved the free soft drinks and there was plenty of chilled water in the full-size fridge. Our room also entitled us to the free snacks and drinks in the Lounge. The Spa was excellent also - thank you to Therapists Aam and Aed! The hospitality and service was friendly, efficient, and helpful. Thank you to all staff, in particular Bam, Mali, and finally Kwan who was always friendly and helpful, making our stay so memorable. Highly recommended hotel.
Spacious room on 2nd floor
Lovely grounds
Breakfast
Starters
Stayed 3 nights in Sep 2025

10/10 Excellent

Genevieve Du

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and exceptional staff
Stayed 4 nights in Jul 2025

10/10 Excellent

Belinda

Stayed 6 nights in Jul 2025

10/10 Excellent

Wenter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is incredible. Service was beyond excellent. Room is spacious and comfy, loved the pool. Cannot wait to come back here again!!
Stayed 3 nights in Jul 2025

8/10 Good

vikneswaran

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice place but very small boutique hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael S

Stayed 4 nights in Jun 2025

10/10 Excellent

Dejanae

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay! Stayed in Chiang Mai for a couple nights and wished we stayed here longer. The staff wait on you and make sure you have every need met. They are kind and helpful. Even for example, we were in the pool and a staff walked over and turned on the jets for us to enjoy. Highly recommend getting the breakfast included option because you get to dine at their high end restaurant each morning from 7am - 10:30am with unlimited a la carte meals and drinks! So yummy! Reception always has free snacks, drinks, and desserts from the restaurant as well. Highly recommend! Worth the money! The room had Bluetooth surround sound speakers, balcony, and other great features.
Stayed 2 nights in Jun 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to amenities
Stayed 3 nights in Jun 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great People

The hotel staff could not have been more welcoming. No matter who we interacted with, they could not do enough. Quiet, comfortable room.
Stayed 4 nights in May 2025

10/10 Excellent

thomas, palm desert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff!
Stayed 5 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 for Chiang Mai Old Town Hotel

The staff were very helpful and super polite. Really made our stay a 10/10. The room was also cosy and made resting easy!
Stayed 2 nights in May 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the pleasure of staying at the Chiang Mai Old Town and can confidently say it exceeded all expectations. The rooms are spacious and beautifully designed with a contemporary touch, offering a perfect blend of style and comfort. The beds were incredibly comfortable, making it easy to relax after a day of exploring. The room was absolutely immaculate upon arrival, and the housekeeping staff maintained that standard throughout my stay. Their attention to detail was impressive. Service at this hotel was nothing short of exemplary. Every single staff member I encountered was warm, courteous, and genuinely accommodating. They went out of their way to ensure every need was met with a smile. The on-site dining was also a highlight — the food was fresh, well-prepared, and consistently enjoyable. Best of all, the prices across the board — from dining to spa services — were very reasonable. Speaking of the spa, the treatments were incredible and left me feeling completely rejuvenated. I highly recommend this hotel to anyone visiting Chiang Mai. It offers an unbeatable combination of comfort, quality service, and value, all in a perfect location within the charming Old Town.
Stayed 5 nights in May 2025

8/10 Good

Irfan

Stayed 1 night in May 2025

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problem
Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic boutique hotel. The staff are amazing and made my children feel so welcome. We took our 9 and 6 year old's and they both loved the hotel, especially the pool. The food is fantastic and the breakfast is a must! Could not recommend this hotel enough!
Stayed 2 nights in Mar 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic and perfectly located. Great hotel!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fairly small quite, pretty, boutique hotel located in Chiang Mai old town. The rooms are comfortable, stylish in an understated way and very quiet (except for the rooster alarm clock😂). What makes this hotel OUTSTANDING are the staff members. In all my travels I have never encountered such kind, generous and patient staff members.Truly from a service perspective this hotel is world class.
Stayed 4 nights in Mar 2025

10/10 Excellent

Alexandre, Richmond Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Lei

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best botique hotels I've stayed in. The customer service was impeccable. Ice at the front desk was a pleasure to be around and took care of us. Rooms were always clean, facilities were wonderful. Would definitely stay here again!
Stayed 4 nights in Mar 2025

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Feb 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025