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Grand Hotel Excelsior

4.0 star property
Art Deco hotel with free breakfast connected to the convention center in Chianciano Terme
VIP Access

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Photo gallery for Grand Hotel Excelsior

Exterior
Creator video
Interior
Concierge desk
Outdoor pool, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Laundry
  • Pet friendly
  • Parking included

Explore the area

Map
Via Sant Agnese 6, Chianciano Terme, SI, 53042
  • Piazza Italia
    ‪2 min walk‬
  • Terme di Chianciano
    ‪6 min walk‬
  • Piscine Termali Theia
    ‪10 min walk‬
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Room options

View all photos for Double Room Single Use

1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Double Room Single Use

  • 258 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Double or Twin Room

1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Comfort Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Basic Double or Twin Room

1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Basic Double or Twin Room

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Junior Suite

  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Quadruple Room

  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Triple Room

Triple Room | 1 bedroom, premium bedding, Tempur-Pedic beds, minibar

Triple Room

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Chianciano Terme

Grand Hotel Excelsior places you within a 15-minute drive of popular attractions such as Church of St. Agnes and Church of St. Augustine. This 72-room, 4-star hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. It's connected to the convention center in central Chianciano Terme, and a short drive from Val di Chiana and Piazza Italia.

What's nearby

  • Piazza Italia - 2 min walk - 0.1 miles
  • Terme di Chianciano - 6 min walk - 0.4 miles
  • Piscine Termali Theia - 10 min walk - 0.6 miles
  • Terme di Montepulciano Spa - 8 min drive - 3.2 miles
  • Piazza Grande - 13 min drive - 6.0 miles

Getting around

  • Chiusi Chianciano Terme Station - 20 min drive
  • Sant Egidio Airport (PEG) - 79 min drive

Restaurants

  • ‪Il Caminetto Grill - ‬3 min drive
  • ‪Bar Pasticceria Amiata Nisi Romaldo - ‬19 min walk
  • ‪Albergo Leonardo - ‬18 min walk
  • ‪Pasticceria Marabissi - ‬13 min walk
  • ‪Ristorante Nanda - ‬12 min walk

About this property

Grand Hotel Excelsior

Art Deco hotel with free breakfast connected to the convention center in Chianciano Terme
Grand Hotel Excelsior offers an outdoor pool, a sauna, and a rooftop terrace. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this hot springs hotel include free WiFi in public areas, meeting rooms, and conference space.
Guests can expect free WiFi and 32-inch TVs with digital channels. Tempur-Pedic beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Balconies, minibars, and electric kettles are also standard.
Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Italian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ristorante

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Mountain biking
  • Outdoor pool
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • High chair
  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 2 buildings
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1932
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 12:30 PM and 10:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed during December, January, February, and March.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per day
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 15 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 12:30 PM and 10:00 PM
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-midnight
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free extended parking.
Property Registration Number IT052009A1KMFPMKHS

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Excelsior Chianciano Terme
Grand Hotel Excelsior Chianciano Terme
Excelsior Chianciano Terme
Grand Hotel Excelsior Hotel
Grand Hotel Excelsior Chianciano Terme
Grand Hotel Excelsior Hotel Chianciano Terme

Frequently asked questions

Is a free cancellation option available at Grand Hotel Excelsior?

Grand Hotel Excelsior offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

What's there to see near Grand Hotel Excelsior?

This hotel is located in Chianciano Terme, just steps from Val di Chiana and Piazza Italia, and within a short walk of Terme di Chianciano. You'll also find Piscine Termali Theia and Terme Sant'Elena less than a mile away.

Is parking available on site at Grand Hotel Excelsior?

Yes, self parking and long-term parking are offered for free at the hotel.

Does Grand Hotel Excelsior have a casino on the premises?

No, Grand Hotel Excelsior doesn't have a casino.

Is there an indoor pool at Grand Hotel Excelsior?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Grand Hotel Excelsior?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a garden-view restaurant.

Does Grand Hotel Excelsior have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Grand Hotel Excelsior have a restaurant that serves breakfast?

Yes, Grand Hotel Excelsior serves free continental breakfast at ristorante each morning.

Will Grand Hotel Excelsior allow pets to stay for free?

Although they can't stay for free, pets are welcome at Grand Hotel Excelsior for a fee of EUR 15 per pet, per day.

Does Grand Hotel Excelsior have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies that I can book at Grand Hotel Excelsior?

Yes, every guestroom at Grand Hotel Excelsior comes with a balcony.

Does Grand Hotel Excelsior have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Grand Hotel Excelsior.

Grand Hotel Excelsior Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 36 out of 74 reviews
Rating 8 - Good. 23 out of 74 reviews
Rating 6 - Okay. 9 out of 74 reviews
Rating 4 - Poor. 4 out of 74 reviews
Rating 2 - Terrible. 2 out of 74 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sanya

Stayed 1 night in Oct 2024

6/10 Okay

Chandra

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Dinner was awful, never have it at the hotel! Breakfast is decent.
Stayed 2 nights in Aug 2024

10/10 Excellent

Radoslaw

Stayed 3 nights in Sep 2023

8/10 Good

LOUIS, GATINEAU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel. Obviously has seen greater days and greater crowds, but was very convenient for one night. Thanks
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

We loved this hotel. It was large and spacious, unlike lots of European hotels. It was classy and reflected the grandness of the 1920's which made it fun, Will definitely stay here again if we return to the area.
Stayed 2 nights in Aug 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Colette, queen creek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front hotel staff was excellent! The hotel was nice and a great place to stay!
Stayed 1 night in Apr 2023

4/10 Poor

M. SADIK

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Old is nice see not to use

Parking was ok Check in was not bad but slow because they don’t use photocopy machine The room was big but totally out of date The bathroom was very old, we saw hairs on the floor The bathtub has no coverage and all the bathroom becomes wet when someone is having shower The bathtub drain was not working properly This hotel must be refurbished totally
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities
I imagine this place was once very Grand indeed, now sadly it's just old and in need of work. We were virtually the only guests there so I expected they would just ask what we would like for breakfast but they just put out a few things and no hot food at all so disappointing really. Rooftop view is great. The room was small and dingy. Friendly staff.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent property, great stay in a low season week. only drawback: poor breakfast and no restaurant service due to low season.
Stayed 3 nights in Oct 2018

6/10 Okay

Tomer

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Smelly room ruins an otherwise good experience

Price was fair, breakfast was basic but good, staff was friendly, location is pretty good for food, shops, etc. The room was large and comfortable, but smelled like urine... After the first night we told them that the toilets smelled like urine, they apologized and sent someone to clean it. Unfortunately, a bit after their cleaning it started to smell again, and the smell seeped to the room itself. Was quite disgusting after a while.

6/10 Okay

Charlotte, W

Disliked: Cleanliness, staff & service, room comfort

Lobby is nice, room was dirty and simple

We found a half drunken bottle of water in our fridge with a dirty napkin. Our bed had stains in the sheets. The wifi did not work the first day (then when it did, it was only in the lobby). They also denied us an early departure despite the uncomfortable circumstances because it was "high season". The place is in no way a 4 star, take your money elsewhere.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel conveniently located

very good hotel, large and comfortable room, very good breakfast, quiet area

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Definatelly stay again.

Great Hotel, good surroundings. I only missed that there are only a few restaurants at walking distance ( not considering the Hotels).

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bello, peccato per la strada disconnessa

Bellissima struttura, con degli spazi comuni confortevoli e di ottimo livello. Camere ok. Colazione buona di dolce, piu limitata sul salato. Si trova in una posizione isolata, senza auto e impossibile, ma anche con l auto bisogna fare attenzione: ci sono gli ultimi 500 metri completamente dissestati e bisogna essere attenti a non rovinare gli pneumativi.
Stayed 1 night in Jan 2025

10/10 Excellent

Luiz Antonio

Stayed 1 night in Oct 2024

10/10 Excellent

Rodrigue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bel hôtel

Un bel établissement avec le charme des années 50. C'est un très bel endroit avec un très bon rapport qualité prix. Personnel accueillant et très sympathique Petit déjeuner moyen sur la qualité des produits qui sont basiques.
Stayed 1 night in Oct 2024

10/10 Excellent

Massimo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tutto di eccellenza
Stayed 3 nights in Aug 2024

10/10 Excellent

STEFANIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo hotel, personale gentilissimo, location perfetta
Stayed 4 nights in Aug 2024

4/10 Poor

Ida

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

bernard

Disliked: Property conditions & facilities, room comfort
Hôtel d un autre siècle
Stayed 3 nights in Jul 2024

10/10 Excellent

roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel maravilhoso

Perfeito, nos deram um quarto maravilhoso. Tive uma boa noite de sono m. Apenas o café da manhã que não é perfeito.
Stayed 2 nights in Jun 2024

10/10 Excellent

Massimo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura di grande fascino un po’ datata ma molto bella
Stayed 1 night in Jun 2024

10/10 Excellent

ANTON

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024