Hotel Juliet

3.0 star property
Hotel in Chetumal with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Hotel Juliet

Exterior
Front of property
Suite | Iron/ironing board, free WiFi, bed sheets
Front of property
Iron/ironing board, free WiFi, bed sheets

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Av. Héroes 169, Entre Andador Efraín, Aguilar y Mahatma Gandhi, Centro, Chetumal, QROO, 77000
  • Museum of Maya Culture
    ‪2 min walk‬
  • Chetumal Ferry Terminal
    ‪16 min walk‬
  • Palacio de Gobierno
    ‪16 min walk‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪3 min drive‬

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Room options

Standard Room

  • Sleeps 4
  • 1 Double Bed

Suite

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Chetumal

Hotel Juliet places you next to Museum of Maya Culture and Museo de la Ciudad. This 37-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Museum of Maya Culture - 2 min walk - 0.1 miles
  • Explanada de la Bandera - 15 min walk - 0.8 miles
  • Chetumal Ferry Terminal - 16 min walk - 0.9 miles
  • Palacio de Gobierno - 16 min walk - 0.9 miles
  • Palacio Municipal De Othon P. Blanco - 18 min walk - 1.0 mile

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 5 min drive

Restaurants

  • ‪Restaurante " los Cocos - ‬2 min walk
  • ‪Brew Bar Cafe Chetumal - ‬7 min walk
  • ‪Backery & Coffee Casa Vanilah - ‬3 min walk
  • ‪Tortas y Tacos al Pastor "Don Miguel - ‬1 min walk
  • ‪La Peninsula - ‬1 min walk

About this property

Hotel Juliet

Hotel in Chetumal with a 24-hour front desk and a restaurant
At Hotel Juliet, guests have access to free WiFi in public areas, a meeting room, and laundry facilities. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and tours or tickets. This hotel also has a garden.
TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer rainfall showers and free toiletries. Phones and ironing boards are also standard.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Arquelin

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (59 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Juliet Chetumal
Hotel Juliet
Juliet Chetumal
Hotel Juliet Chetumal, Mexico - Quintana Roo
Hotel Juliet Hotel
Hotel Juliet Chetumal
Hotel Juliet Hotel Chetumal

Frequently asked questions

Is a free cancellation option available at Hotel Juliet?

Hotel Juliet provides free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

What's there to do near Hotel Juliet?

This hotel is located in Chetumal and just steps from Museum of Maya Culture and Museo de la Ciudad. You'll also find Palacio de Gobierno and Chetumal Ferry Terminal less than a mile away.

Is parking available on site at Hotel Juliet?

Yes, covered self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Does Hotel Juliet feature a casino?

No, Hotel Juliet doesn't have a casino.

Is there an indoor pool at Hotel Juliet?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Juliet?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as a bar and a restaurant.

Are there hot tubs at Hotel Juliet?

No, this hotel doesn't have a spa tub.

Does Hotel Juliet have a restaurant with a breakfast menu?

Yes, Hotel Juliet serves breakfast for a surcharge at Arquelin.

Does Hotel Juliet allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Juliet.

Does Hotel Juliet have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Juliet?

The closest major airport to Hotel Juliet is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 2.6 mi away (5 minutes by car). Another top airport is Corozal (CZH), which is located 18.9 mi away (38-minute drive).

Can I book a room with a balcony at Hotel Juliet?

Yes, some guestrooms at Hotel Juliet offer a balcony.

Hotel Juliet Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 42 out of 117 reviews
Rating 8 - Good. 48 out of 117 reviews
Rating 6 - Okay. 17 out of 117 reviews
Rating 4 - Poor. 4 out of 117 reviews
Rating 2 - Terrible. 6 out of 117 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Liked: Staff & service, amenities, property conditions & facilities
Only a 3 start hotel but it was clean, quiet and they allowed me to take possession of my room several hours before 3 pm. I had a very early flight and arrived at the hotel at 9 am. Was sleeping by 930. I’ll be back.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, property conditions & facilities
Clean Safe Good location
Stayed 1 night in Dec 2024

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 1 night in Nov 2024

10/10 Excellent

Ceon

Stayed 2 nights in Oct 2024

10/10 Excellent

Gloria

Stayed 1 night in Aug 2024

10/10 Excellent

Albert

Stayed 1 night in Aug 2024

8/10 Good

Alba

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
I liked the staff, very friendly. Didnt like that wifi was not working most times.
Stayed 1 night in Mar 2024

2/10 Terrible

Shumari

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not friendly Nor Accommodating

The receptionist was not friendly, the reservations were missed from the books and he blamed that we booked late where he had stated moments prior that some people came in just a while ago. He also stated there was no difference in price for a standard room versus a suite which is false as we booked a standard and suite last time. Later on he gave only two towels per room, we had visited this hotel 2-3 weeks prior and they gave us 3 towels per room, it was a different receptionist at this time. The receptionist that gave bad service was Santiago, so be aware. We stayed one night in one room in the end because of his crappy service.
Stayed 2 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy
Stayed 1 night in Jan 2024

10/10 Excellent

Dane

Stayed 1 night in Jan 2024

6/10 Okay

Terence

Liked: Staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

paola

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible no lo recomiendo no hay internet no hay cable pesimo
Stayed 4 nights in Dec 2023

8/10 Good

Benjamin

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Inexpensive. Internet was unusable in room, which meant the TV was unusable in the room, as there was no cable or local channels.

8/10 Good

Shumari

Traveled with group
Liked: Staff & service

Decent for short term stay

The room was spacious, however only had one sofa which the photos showed 2. We had to keep logging into the wifi as it disconnected whenever our devices were locked. The beds were a bit on the hard side which was kind of uncomfortable but the ac was working well. Besides all that the staff were very friendly and the stay was good.
Stayed 2 nights in Aug 2023

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Alvin

Stayed 2 nights in Jul 2023

8/10 Good

Carmita

Liked: Cleanliness, staff & service, property conditions & facilities
The place is great but the security dogs at the premises were barking loudly in the early morning.
Stayed 1 night in Jun 2023

10/10 Excellent

Ceon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great. Excellent customer service.

8/10 Good

David W

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good enough

Good enough. Clean and comfortable. Close to the things I needed. One night the city block was without power and they moved us to a different hotel for the night.
Stayed 6 nights in May 2022

8/10 Good

Martha C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service, easy check in, well located.
Stayed 2 nights in Mar 2022

8/10 Good

David W

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay there again

Nice place. Only thing is some of the sheets they use are past their time of service. I'm guessing they cant afford to replace them. Who knows.
Stayed 8 nights in Dec 2021

8/10 Good

marilyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Huge rooms

Gigantic rooms, very clean and quiet. Drive right into the hotel past the front desk for parking (for only 4-5 cars). Very very soft bed that makes a lot of noise. Excellent staff, great location
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Great location, great value for money, and clean. Good for an overnight stay in Chetumal
Stayed 2 nights in Dec 2019

10/10 Excellent

Jardin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and service

I actually ended up at this place because my original hotel room fell through. I was expecting the worst due to the price, but I was pleasantly surprised. The bed was firm, the AC worked great, and I was able to walk to a nearby pharmacy and restaurants for essentials. The hotel manager was extremely patient with my lack of Spanish when I was trying to figure out how to get to Belize at 5 in the morning.
Stayed 1 night in Dec 2019

8/10 Good

Chetu, Chetumal Mexico

Traveled with partner
Liked: Cleanliness, staff & service
The property was ok the thing i like it was right in town and u can walk to go shopping
Stayed 1 night in Sep 2019

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