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Aparthotel

ALA Residencias

2.5 star property
Aparthotel in Chetumal with a rooftop terrace and an outdoor pool

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Photo gallery for ALA Residencias

Deluxe Room | Living area | 75-inch Smart TV with digital channels, TV, Netflix
Junior Suite, Bay View | Minibar, individually decorated, individually furnished
Standard Loft | Minibar, individually decorated, individually furnished
Exterior
Junior Suite, Bay View | Living area | 75-inch Smart TV with digital channels, TV, Netflix

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Outdoor Space
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
C. 22 de Enero, Chetumal, QROO, 77000
  • Place, Fisherman's Fountain
    ‪2 min walk‬
  • Place, Explanada de la Bandera
    ‪2 min walk‬
  • Place, Chetumal Ferry Terminal
    ‪6 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪6 min drive‬

Room options

View all photos for Family Room

Family Room | Minibar, individually decorated, individually furnished

Family Room

  • 1 bedroom
  • Sleeps 2
  • 2 King Beds

View all photos for Gallery Room

Gallery Room | Minibar, individually decorated, individually furnished

Gallery Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Loft

Standard Loft | Minibar, individually decorated, individually furnished

Standard Loft

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Studio Suite, Partial Ocean View

Minibar, individually decorated, individually furnished

Superior Studio Suite, Partial Ocean View

  • Bay view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Loft

Superior Loft | Minibar, individually decorated, individually furnished

Superior Loft

  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Minibar, individually decorated, individually furnished

Family Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Bay View

Junior Suite, Bay View | Minibar, individually decorated, individually furnished

Junior Suite, Bay View

  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Bedroom, Garden View

Standard Room, 1 Bedroom, Garden View | Terrace/patio

Standard Room, 1 Bedroom, Garden View

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Villa

Standard Villa | Minibar, individually decorated, individually furnished

Standard Villa

  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Living area | 75-inch Smart TV with digital channels, TV, Netflix

Deluxe Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite | Minibar, individually decorated, individually furnished

Junior Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Chetumal

ALA Residencias places you next to Fisherman's Fountain and Explanada de la Bandera. This 5-room aparthotel has private in-room pools along with an outdoor pool and free in-room WiFi.
View more Aparthotels in ChetumalOpens in a new window

What's nearby

  • Fisherman's Fountain - 2 min walk - 0.1 miles
  • Explanada de la Bandera - 2 min walk - 0.1 miles
  • Chetumal Ferry Terminal - 6 min walk - 0.4 miles
  • Palacio de Gobierno - 6 min walk - 0.4 miles
  • Museum of Maya Culture - 16 min walk - 0.9 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 10 min drive

Restaurants

  • ‪Winner's - ‬2 min walk
  • ‪hot dogs de la obregon - ‬6 min walk
  • ‪Café café - ‬1 min walk
  • ‪Marquesita Emiliana - ‬3 min walk
  • ‪Queridos Amigos - ‬5 min walk

About this property

ALA Residencias

Aparthotel in Chetumal with a rooftop terrace and an outdoor pool
An outdoor pool and a rooftop terrace are features at ALA Residencias.
Each apartment is individually decorated and has an array of amenities, including a private pool, a furnished patio, and a minibar. Guests can expect to find free WiFi and a 75-inch Smart TV with digital channels and Netflix. The bathroom offers a rainfall showerhead, a soaking tub, and bathrobes. Other standard amenities include an espresso maker, a ceiling fan, and a wardrobe or closet. Housekeeping is available on request.
Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Pool/Spa

  • Outdoor pool
  • Private pool

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cleaning supplies
  • Espresso maker

Dining

  • Dining table
  • Minibar

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 75-inch smart TV with digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Furnished patio
  • Rooftop terrace

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Housekeeping (on request)

Things to do

  • Free bicycles nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 5 units
  • Connecting units available
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • This property doesn't allow pets

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts cash.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

ALA Residencias Chetumal
ALA Residencias Aparthotel
ALA Residencias Aparthotel Chetumal

Frequently asked questions

Are free cancellation options available at ALA Residencias?

ALA Residencias offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

What is there to do near ALA Residencias?

This aparthotel is located in Chetumal, just steps from Explanada de la Bandera and Fisherman's Fountain, and within a short walk of Chetumal Ferry Terminal. You'll also find Palacio Municipal De Othon P. Blanco and Museum of Maya Culture less than a mile away.

Is there parking available at this aparthotel?

No, this aparthotel doesn't offer parking.

Does ALA Residencias include a casino?

No, ALA Residencias doesn't have a casino.

Is there an indoor pool at ALA Residencias?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What will couples enjoy most about a stay at ALA Residencias?

Couples will appreciate amenities at this aparthotel, including a private pool and a soaking tub in each apartment with some featuring bay views.

Does ALA Residencias have a hot tub?

Yes, this aparthotel offers private indoor spa tubs in some apartments.

Does ALA Residencias have a restaurant that serves breakfast?

No, ALA Residencias doesn't have a restaurant that serves breakfast.

Does ALA Residencias allow pets to stay free of charge?

No, pets aren't allowed at ALA Residencias.

Does this aparthotel have connecting rooms?

Yes, there are connecting guestrooms at this aparthotel book for your group event or vacation.

How close is the airport from ALA Residencias?

The closest major airport to ALA Residencias is Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 2.5 mi away (10 minutes by car). Another top airport is Corozal (CZH), which is located 18.9 mi away (38-minute drive).

Are there rooms with balconies that I can book at ALA Residencias?

Yes, every apartment at ALA Residencias comes with a furnished patio with some featuring bay or garden views.

ALA Residencias Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 44 out of 53 reviews
Rating 8 - Good. 5 out of 53 reviews
Rating 6 - Okay. 2 out of 53 reviews
Rating 4 - Poor. 1 out of 53 reviews
Rating 2 - Terrible. 1 out of 53 reviews

9.6/10

Cleanliness

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service was incredible, the room was beautiful and the location was amazing. The rooftop pool was great, too!
Stayed 1 night in Aug 2025

10/10 Excellent

Negrill

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Will definitely book again.
Stayed 1 night in Jul 2025

8/10 Good

Yamani

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent spacing
Stayed 1 night in May 2025

10/10 Excellent

Yamani

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property had very good security features and was very accessible.
Stayed 1 night in May 2025

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Joel

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Sharon

Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Got in very late from a train trip. Communication was great helping us get in. Only stayed one night, wish it had been longer.
Stayed 1 night in Mar 2025

8/10 Good

Louis

Liked: Cleanliness, room comfort

Great View

Location is Chetumal couldn’t be better. Our view looked out on the bay. The studio is big between 700 & 800 square feet. Very large balcony and high ceiling. Staff is very nice but no English. (Google translate) Internet is fine, broke while there and was replaced with new router. Cons: poor water pressure adequate to shower but just barely. I assume it’s condensation from the air conditioning and fridge but there’s intermittent puddles of water below the air conditioner and around the fridge. Couch can open up into a bed but it’s not very comfortable as a couch. TV didn’t have any stations but could connect to Netflix. Despite the cons, if I was staying in Chetumal, I would not be adverse to staying there again.
Stayed 21 nights in Jan 2025

10/10 Excellent

Antonietta

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tiny little boutique Hotel only stayed one night so we could catch the ferry to Belize. But there are good restaurants within walking distance, the staff was so nice and welcoming, the room was perfect, and it was worth what we paid. We would definitely stay here again for a longer amount of time to explore the whole area.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort

Exciting .amazing , very comfortable

Stayed 3 nights in Nov 2024

10/10 Excellent

EVAN I

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great with our stay Oct 26th 2024 for one night however when I booked 2 days prior it said I would be charged at the property at checkin but was still immediately charged $75.94. When I checked in at the property on 26th they charged me another $76.90. It has been 3 calls now to request a refund and 2 weeks after still nothing. This was my only concern.
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place, we in their private two bedroom home-style rental, a few blocks from the main Ala Residencias building. Property was lovely, sort of a little oasis in town with private parking, a large lawn area, walkway, small plunge pool, two beds, one in the open floorplan studio style area that included the kitchen and living area. The second bed is in a smaller private bedroom. Lovely glass doors looking out onto the lawn area.. we enjoyed our stay here and will be back again.
Stayed 1 night in Nov 2024

8/10 Good

Rafael, Mexico

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This is our favorite place to stay in chetumal, right near the park and alot of food vendors - beautiful view of the sea from the pool rooftop, and really nice large rooms. Always a comfortable stay.
Stayed 1 night in Sep 2024

10/10 Excellent

ranee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were so kind and helpful beds divine soft walk everywhere full bathroom kitchenette great location
Stayed 1 night in Jul 2024

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort

Always a great stay!!

This is one of my favorite places to stay! Close to great restaurants and the water! Very convenient for traveling in and out of Belize or headed north to the Riviera Maya! Mirna is a wonderful host!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort

Love it!!

I love this place!!! The staff are wonderful! Excellent location and very safe!!
Stayed 1 night in May 2024

10/10 Excellent

Maria

Traveled with partner
It has a nice view and personnel is very nice and friendly. Thank you!
Stayed 3 nights in Mar 2024

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Tayfun, Sanignacio

Traveled with partner
Liked: Amenities, property conditions & facilities
It is nice and close center, restaurants and shopping and friendly staff
Stayed 3 nights in Jan 2024

10/10 Excellent

Bianca

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful spacey stay at the Bahia of Chetumal
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, room comfort
On arrival at ALA Residences, we decided to upgrade ourselves to one of the loft suites (with kitchen, etc) and we couldn’t have been happier - spacious, great facilities, excellent WiFi and TV, comfortable, etc, etc. Great staff too. And all right on the malecon, Great value for the location. Brilliant,
Stayed 3 nights in Dec 2023

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort

Wonderful

It is a wonderful place to stay!! Right next to the market at night! The rooms are beautiful!!
Stayed 1 night in Oct 2023

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved everything. Juanita was exceptional in answering questions/ concerns.
Stayed 2 nights in Sep 2023