The Townhouse Chester is adjacent to popular attractions such as Grosvenor Museum and Dewa Roman Experience. This 30-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.
What's nearby
Grosvenor Museum - 2 min walk - 0.1 miles
Chester Cathedral - 6 min walk - 0.4 miles
Chester Racecourse - 8 min walk - 0.4 miles
Chester City Walls - 9 min walk - 0.5 miles
Chester Zoo - 7 min drive - 2.9 miles
Getting around
Chester Station - 18 min walk
Chester (CEG-Hawarden) - 21 min drive
Restaurants
Piccolino Chester - 3 min walk
Opera Grill - 2 min walk
Jaunty Goat Coffee - 2 min walk
The Slug & Lettuce - 2 min walk
Nando's - 2 min walk
About this property
The Townhouse Chester
Georgian hotel with a 24-hour front desk and a restaurant
A local mainstay since 1699, The Townhouse Chester offers free WiFi in public areas, an arcade/game room, and a terrace. Offsite parking is available for a fee. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and an off-leash area. Additional amenities include a garden, a banquet hall, and a gift shop.
40-inch flat-screen TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hydromassage showers, hair dryers, and free toiletries. Coffee makers, phones, and desks are other standard amenities.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Offsite parking within 0.3 miles (GBP 10 per night); discounts available
Food and drink
Full breakfast available for a fee 8:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 13.95 per person
A bar/lounge
A restaurant
Snack bar/deli
Things to do
Arcade/game room
Family friendly
Arcade/game room
Snack bar/deli
Conveniences
24-hour front desk
Gift shop/newsstand
Guidebooks
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Outdoor furniture
Terrace
Accessibility
No elevator
More
2 buildings
3 floors
Banquet hall
Built in 1699
Designated smoking areas
Fireplace in lobby
Georgian architecture
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Bathroom
Free toiletries
Hair dryer
Hydromassage showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
40-inch flat-screen TV with digital channels
Netflix
Streaming services
Food and drink
Coffee/tea maker
Electric kettle
More
Desk
Heating
Iron/ironing board on request
Laptop workspace
Mobile key entry
Phone
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
This property welcomes pets for GBP 10 per pet, per night
2 total pets
Food and water bowls and an off-leash area are available
Service animals exempt from fees
Children and extra beds
Cribs/infant beds are available for GBP 20.0 per day
Property payment types
Important information
Optional extras
These fees and deposits will be charged at check-in, check-out, or the time of service.
Fee for full breakfast: approximately GBP 13.95 per person
Nearby parking fee: GBP 10 per night (1640 ft away)
Pet fee: GBP 10 per pet, per night
Service animals are exempt from fees
Early check-in fee: GBP 10.00 (subject to availability)
Late check-out fee: GBP 10 (subject to availability)
Crib (infant bed) fee: GBP 20.0 per day
This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in: 3 PM
Check-out: 11 AM
Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Additional information about polices, regulations, and more:
The Townhouse Chester caters to LGBTQ+ guests.
There are no elevators.
No cribs or infant beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Bridge Street Townhouse Hotel Chester
Bridge Street Townhouse Hotel
Bridge Street Townhouse Chester
Bridge Street Townhouse
The D Hotel Chester
Chester Townhouse Hotel
The Townhouse
The Townhouse Hotel
The Townhouse Chester Hotel
The Townhouse Chester Chester
The Townhouse Chester Hotel Chester
The Townhouse Chester BW Signature Collection
Frequently asked questions
Are free cancellation options available at The Townhouse Chester?
The Townhouse Chester offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.
What's there to see close to The Townhouse Chester?
This hotel is located in Chester, a short 9-minute walk from Chester City Walls and also 10 minutes on foot from Chester Racecourse. You'll also find The Rows of Chester and Chester Cathedral less than a mile away.
Is there parking available at The Townhouse Chester?
No, there isn't parking at the hotel but you'll find nearby parking for GBP 10 per night (discounts available).
Does The Townhouse Chester feature a casino?
No, The Townhouse Chester doesn't have a casino.
Will I find an indoor pool at The Townhouse Chester?
No, there is no indoor pool at this hotel.
What do couples enjoy most about The Townhouse Chester?
Couples staying at this hotel will appreciate amenities like a hydromassage showerhead and Netflix as well as a bar.
Are there hot tubs at The Townhouse Chester?
No, this hotel doesn't have a spa tub.
Does The Townhouse Chester feature a restaurant that includes a breakfast menu?
Yes, The Townhouse Chester serves a full breakfast each morning for a surcharge from its restaurant.
Will The Townhouse Chester allow pets to stay for free?
Although they can't stay for free, pets are welcome at The Townhouse Chester for a fee of GBP 10 per pet, per night. The property also provides an off-leash area and food and water bowls.
Does The Townhouse Chester have connecting rooms?
No, this hotel doesn't feature connecting guestrooms.
How far is the airport from The Townhouse Chester?
The closest major airport to The Townhouse Chester is Chester (CEG-Hawarden), which is 4.9 mi away (21 minutes by car). Another top airport is John Lennon Airport (LPL), which is located 25.4 mi away (43-minute drive).
Are there rooms with balconies that I can book at The Townhouse Chester?
No, there aren't any guestrooms with balconies at The Townhouse Chester.
The Townhouse Chester Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 138 out of 301 reviews
10 - Excellent
138
Rating 8 - Good. 101 out of 301 reviews
8 - Good
101
Rating 6 - Okay. 35 out of 301 reviews
6 - Okay
35
Rating 4 - Poor. 18 out of 301 reviews
4 - Poor
18
Rating 2 - Terrible. 9 out of 301 reviews
2 - Terrible
9
8.6/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Okay
Paul
Business traveler
Mar 7, 2025
Disliked: Staff & service, room comfort
Small room -
Room was very small, shower room was really small.. you could hear the TV in the next room clearly.. the room had been recently decorated but not to a great standard. No parking at the hotel, but you could park on the main road outside between 6pm and 8am no problem. Disappointed that the staff didn’t know this. Bed was comfy and the hotel is in a good central location.
Paul
Stayed 1 night in Mar 2025
10/10 Excellent
Rachel
Jan 28, 2025
Rachel
Stayed 2 nights in Jan 2025
8/10 Good
Emily
Jan 7, 2025
Emily
Stayed 1 night in Dec 2024
10/10 Excellent
Nick
Dec 18, 2024
Nick
Stayed 1 night in Nov 2024
6/10 Okay
chris
Traveled with family
Nov 7, 2024
Disliked: Cleanliness
Actual room was nice and big with lovely kitchen and sitting area. Unfortunately the room hadn't been cleaned properly, there was popped balloons and hen night banner left on the floor. A lot of the glasses still had lipstick on them. I would also recommend usb sockets which all modern hotels have now. Breakfast was lovely and staff very friendly, although you have to pay extra for a latte rather than a normal coffee for breakfast, which considering what we paid for the accommodation and breakfast should have been included. I paid for 5 breakfasts but only 4 of us ate so a free latte wouldn't have been to much trouble
I was attending a conference and the hotel was within 1 15 minute walk. Staff were very accommodating, particularly the night manager who was lovely.
I'd definitely recommend the hotel to family, friends and colleagues visiting Chester.
Nice place. Well located. Room wasw rather small and the bathroom even smaller, although not an issue, if we'd been an inch bigger, it might have.
Nice staff, breakfast was very good
We had the bridesmaids suite as the the hotel was fully booked paid over 200 Euro,room was outdated smelling of mould ; carpets all around Hotel was worn and dated couldn’t sleep properly as the night porter was walking around all night the floor boards are creaking so load you can hear everyone walking around hotel day or night wouldn’t recommend this Hotel to anybody shoul be taken off the List.
The hotel room itself was compact and comfortable but was let down by smell of blocked drains . This may be caused by dampness from the bathroom but either way it spoilt our enjoyment. The staff in the bar where we had some drinks in the afternoon and restaurant for breakfast the following day were both very friendly , helpful and efficient
Lovely hotel , very good staff who were happy to oblige, great location and lovely garden bar. Only complaint was that it had very creaky floorboards that were not great when your upstairs neighbours returned to their room