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The Dene Hotel

Property class: 3

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Photo gallery for The Dene Hotel

A book titled "Welcome to Cheshire" on a wooden table in a hotel room.
A bar area with purple walls, a bar counter, and seating with green and purple chairs.
A hotel lobby with a brown leather sofa, a reception desk, and a self-service kiosk.
A hotel reception area with a black reception desk labeled "DENE HOTEL Reception".
A hotel with a white facade, large windows, and a sign reading "DENE HOTEL".

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
95 Hoole Road, Chester, England, CH2 3ND
  • Place, Grosvenor Park
    ‪3 min drive‬
  • Place, Chester City Walls
    ‪4 min drive‬
  • Place, Chester Cathedral
    ‪4 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪45 min drive‬

Room options

View all photos for Double Room

A hotel room with a bed, a nightstand, a chair, and a window with curtains.

Double Room

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a bed, a nightstand, a chair, and a window with curtains.

Superior Double Room

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Quadruple Room

A hotel room with two beds, a chair, and a shower area.

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Executive Double Room

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Executive Double Room

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Twin Room

A hotel room with two beds, a TV, and artwork on the walls.

Superior Twin Room

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room

A hotel room with two beds, a desk, a chair, and a small table.

Twin Room

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

A hotel room with two beds, a desk with a computer, a chair, and a window with curtains.

Triple Room

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Single Room

A hotel room with a bed, a chair, a framed picture on the wall, and a mirror.

Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Chester

The Dene Hotel is located within a mile (2 km) of St Paul's Church and Dicksons Drive Field. This 53-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Grosvenor Park - 3 min drive - 1.3 miles
  • The Rows of Chester - 3 min drive - 1.3 miles
  • University of Chester - 4 min drive - 1.5 miles
  • Chester City Walls - 4 min drive - 1.5 miles
  • Chester Cathedral - 4 min drive - 1.7 miles

Getting around

  • Chester Station - 15 min walk
  • John Lennon Airport (LPL) - 37 min drive

Restaurants

  • ‪The Oaklands - ‬2 min walk
  • ‪Costa Coffee - ‬16 min walk
  • ‪The Deva Tap - ‬15 min walk
  • ‪Town Crier - ‬17 min walk
  • ‪The Cellar - ‬20 min walk

About this property

The Dene Hotel

The Dene Hotel features free WiFi in public areas, a meeting room, and a terrace. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include laundry facilities, a picnic area, and a garden.
Guests can expect to find free WiFi and TVs with satellite channels. Sitting areas, coffee makers, and safes are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for GBP 10.0 per stay
  • Cribs/infant beds are available for GBP 10.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: GBP 10.0 per stay
  • Rollaway bed fee: GBP 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 2:00 PM—-5:30 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Dene Hotel Chester
Dene Hotel
Dene Chester
The Dene Hotel Hotel
The Dene Hotel Chester
The Dene Hotel Hotel Chester

Frequently asked questions

What's there to see close to The Dene Hotel?

This hotel is located in Chester, close to Chester City Walls, Chester Racecourse, and Chester Zoo. You'll also find Grosvenor Park and The Rows of Chester within a short drive.

Is parking available on site at The Dene Hotel?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, wheelchair-accessible parking is also available.

Does The Dene Hotel include a casino?

No, The Dene Hotel doesn't have a casino.

Will I find an indoor pool at The Dene Hotel?

No, there is no indoor pool at this hotel.

Is The Dene Hotel good for couples?

Couples will appreciate amenities like a restaurant, a bar/lounge, and a garden at this hotel.

Are there hot tubs at The Dene Hotel?

No, this hotel doesn't have a spa tub.

Does The Dene Hotel have a restaurant with a breakfast menu?

No, The Dene Hotel doesn't have a restaurant that serves breakfast.

Will The Dene Hotel allow pets to stay for free?

No, pets aren't allowed at The Dene Hotel.

Are there connecting rooms at The Dene Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from The Dene Hotel?

The closest major airport to The Dene Hotel is Chester (CEG-Hawarden), which is 11.5 mi away (25 minutes by car). Another top airport is John Lennon Airport (LPL), which is located 23.4 mi away (37-minute drive).

Are there rooms with balconies that I can book at The Dene Hotel?

No, there aren't any guestrooms at The Dene Hotel that offer a balcony.

The Dene Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 30 out of 234 reviews
Rating 8 - Good. 72 out of 234 reviews
Rating 6 - Okay. 64 out of 234 reviews
Rating 4 - Poor. 36 out of 234 reviews
Rating 2 - Terrible. 32 out of 234 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chester College teachers annual reunion.

In my opinion this was a low budget hotel which served the needs of my brother and myself adequately. We just needed somewhere to bed down for the night and the Dene Hotel was the ideal place due to it's location.
Stayed 1 night in Feb 2022
Verified review

6/10 Okay

Dave

Disliked: Cleanliness, property conditions & facilities, room comfort

Got what you pay for

Bathroom not very clean, drainage very poor, sink was backing up from other rooms?.
Stayed 4 nights in Feb 2022
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly, welcoming, value for money

I stayed for 3 nights during February 2022. The staff were friendly and welcoming. My room was very spacious (the biggest one they have, I think). The shower was powerful and I had a comfortable night's sleep. I looked at the smaller doubles whilst I was there and would also book one of those. A very interesting building, spacious, airy and with lots of potential. Good value for money. Handy for the centre of Chester - either a 15 minute walk (average speed) or a few minutes in a taxi. The pub next door does excellent value for money food, so all in all a good location.
Stayed 3 nights in Feb 2022
Verified review

10/10 Excellent

Takeshi

Liked: Staff & service, amenities, property conditions & facilities
I am happy with the experience! Just that I heard snoring from next door. Maybe the walk is too thin or it was so loud???
Stayed 2 nights in Feb 2022
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No problems

Cheap and cheerful no frills, room was clean and for the price was better than expected. Staff were very helpful and were always on call, all in all a very pleasant stay.
Stayed 2 nights in Feb 2022
Verified review

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Excellent service and highly recommended to anyone it's my 2nd stay definitely would book again
Stayed 1 night in Jan 2022
Verified review

6/10 Okay

Gareth

Liked: Staff & service
Hotel basic,room was cold radiator turned off.
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean & Friendly

Clean and tidy room, staff were friendly
Stayed 3 nights in Dec 2021
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort

Overnight trip to Chester

Comfortable hotel close to the city centre
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Had a very pleasant stay here.
Stayed 1 night in Nov 2021
Verified review

6/10 Okay

Ian

Liked: Staff & service
Disliked: Property conditions & facilities
Staff great ,room very tired,not worth£75 in my opinion..
Stayed 1 night in Nov 2021
Verified review

6/10 Okay

Louise

Disliked: Cleanliness, property conditions & facilities

Needs a serious makeover.

The hotel itself is very run down. It has a low star rating anyway but you can pay half the price for more stars and it would be much nicer. This was convenient me for location but I could have paid less and been a little further out. Too expensive for what it was. Have no idea about facilities because I was not told of any. Rooms are still key style which is very dated and the room smelt. However staff were very friendly.
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Kira M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a nice stay

One night stay, staff were helpful and friendly. Easy to check in and out. On-site free parking. The room was tidy, comfortable stay overall. Would use again.
Stayed 1 night in Oct 2021
Verified review

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Sep 2021
Verified review

4/10 Poor

Simon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Broken bath panel. Dirty shower curtain, broken window fastener, fault plug socket. Hole in carpet.
Stayed 1 night in Sep 2021
Verified review

8/10 Good

MR Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area, Pleasant and helpful staff, Clean and tidy room. Close to other amenities.
Stayed 3 nights in Sep 2021
Verified review

6/10 Okay

Graham

Liked: Staff & service
Disliked: Property conditions & facilities
The entrance to our room had a big dip by front door
Stayed 1 night in Sep 2021
Verified review

6/10 Okay

Mark

Disliked: Cleanliness, property conditions & facilities, room comfort

If you like your home comforts don't bother

Hotel is very tired, no bar ,no breakfast, beds are to soft,pillow flat ,no choice for more pillows, dirty carpets, big air gaps around door frame, broken electrical heater in room, not enough soaps, noisy air con from next door.
Stayed 1 night in Aug 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely shocking, people smoking drugs outside the front of the hotel. No light in my room. Says it has a restaurant and bar but nothing there only ore packed bags for some sort of council housing.
Stayed 2 nights in Jul 2021
Verified review

6/10 Okay

Robert

Disliked: Property conditions & facilities

👍👍

Was ok
Stayed 2 nights in Jul 2021
Verified review

6/10 Okay

Diane

Disliked: Cleanliness

Ok

Got there with my granddaughter. Sent to the annex, where it seemed to be workmen’s quarters. Bed a bit lumpy. The staff are very nice friendly and helpful. Overall somewhere to sleep.
Stayed 3 nights in Jul 2021
Verified review

6/10 Okay

Joseph

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Very basic and dated

The free on-site parking was nice. Other than that, it was very disappointing. Couldn't use the wifi in the room, and they wouldn't let me sit in the lobby (even though some of their staff did). One tiny trash bin in the bathroom (and not room cleaning during Covid, so the trash did pile up). Window only opened a few inches, so the room was hot and stuffy. Hotel is old. It seemed that most of the rooms were being used to house at-risk or homeless people. Nothing wrong with that, but perhaps that could be made public.
Stayed 2 nights in Jul 2021
Verified review

8/10 Good

Adam

Liked: Staff & service, property conditions & facilities
Nice no thrills hotel. Ample parking. There is a hungry horse pub next door which was handy. £6.00-7.00 taxi into town and bus stop just outside.
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Benjamin Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

I don't understand why this has bad reviews. You get what you paid for a clean room with a bed and and a bathroom it's clean and the staff are dead friendly. I would definitely stay here again 10 out of 10
Stayed 1 night in Jun 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst hotel I’ve stayed in, I have no words to describe it!
Stayed 1 night in May 2021