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Mainstay Suites

2.5 star property
Hotel in Chesapeake

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Lobby
Room
Room
Exterior
Room

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
1660 Debaun Ave, Chesapeake, VA, 23320
  • Greenbrier Mall
    ‪2 min drive‬
  • Regent University
    ‪6 min drive‬
  • Veterans United Home Loans Amphitheater at Virginia Beach
    ‪18 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪17 min drive‬

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Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Room

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Room

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Chesapeake

Located in South Norfolk, Mainstay Suites is within a few miles (5 km) of sights such as Oak Grove Lake Park and Chesapeake Conference Center.

What's nearby

  • Greenbrier Mall - 2 min drive - 1.8 miles
  • Chesapeake Conference Center - 3 min drive - 2.2 miles
  • Regent University - 6 min drive - 4.9 miles
  • Waterside District - 9 min drive - 7.5 miles
  • Veterans United Home Loans Amphitheater at Virginia Beach - 18 min drive - 13.3 miles

Getting around

  • Civic Plaza Station - 10 min drive
  • Norfolk Station - 14 min drive
  • Norfolk Intl. Airport (ORF) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Cookout - ‬2 min drive
  • ‪Bubba's 33 - ‬4 min walk
  • ‪La Hacienda Mexican Grill - ‬10 min walk

About this property

Mainstay Suites

Hotel in Chesapeake

Similar properties

Lobby lounge

Wingate by Wyndham Chesapeake

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
8.0 out of 10, Very Good, 1,002 reviews
$119 nightly
The price is $138
Jun 8 - Jun 9
Total includes taxes and fees
Wingate by Wyndham Chesapeake

Policies

Check-in

Check-in time starts at 4:00 PM

Check-out

Check-out before 11:00 AM

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.

Property is also known as

Mainstay Suites Hotel
Mainstay Suites Chesapeake
Mainstay Suites Hotel Chesapeake

Frequently asked questions

What's there to do close to Mainstay Suites?

This hotel is situated in South Norfolk, close to Greenbrier Mall and Waterside District. You'll also find Chesapeake Conference Center and Chesapeake City Park within a short drive.

Is there parking available at Mainstay Suites?

No, this hotel doesn't offer parking.

Does Mainstay Suites have a casino at the property?

No, Mainstay Suites doesn't have a casino.

Is there an indoor pool at Mainstay Suites?

No, there is no indoor pool at this hotel.

Does Mainstay Suites have a hot tub?

No, there isn't a spa tub at this hotel.

Does Mainstay Suites have a restaurant with a breakfast menu?

No, Mainstay Suites doesn't have a restaurant that serves breakfast.

Does Mainstay Suites have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Mainstay Suites?

The closest major airport to Mainstay Suites is Norfolk Intl. Airport (ORF), which is 12.7 mi away (18 minutes by car). Another top airport is Newport News - Williamsburg Intl. Airport (PHF), which is around 27.8 mi away.

Are there rooms with balconies that I can book at Mainstay Suites?

No, there aren't any guestrooms with balconies at Mainstay Suites.

Mainstay Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 31 out of 42 reviews
Rating 8 - Good. 3 out of 42 reviews
Rating 6 - Okay. 2 out of 42 reviews
Rating 4 - Poor. 5 out of 42 reviews
Rating 2 - Terrible. 1 out of 42 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Jennifer

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff was unfriendly during check in and not available for check out at 7 am. How is a front desk not managed during morning hours when guests are trying to leave. The level of professionalism is nonexistent here.
Stayed 1 night in Feb 2025

10/10 Excellent

Kristin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

LaTasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Michele

Business traveler, Traveled with family
Disliked: Staff & service, amenities
TERRIBLE customer service! Upon arrival, we were given a single king bed even though I reserved a 2 queen bed room. The staff was absolutely no help. When I returned to the desk to request the correct room, I was told that there were no other rooms available (the parking lot was mostly empty) and I could leave it I wanted to. No other remedy was offered or supplied. Because it was late and we were very tired, we decided to stay and make the best of the situation. I asked to talk to the manager at least 3 times. Each time I asked a different person at the desk, I was given a very vague response about when the manager would be available. It was very clear that there was no manager onsite and one would not be present for several days. I was told a manager would call, yet, I never received any calls. Upon check out, I asked again to speak with a manager and requested a partial refund for the inconvenience. Again, I was completely blown off. No solution, compensation or remedy was offered or provided. Additionally, the television did not work throughout our entire stay. It continuously became pixelated and then a black screen with a "no signal" message. The hotel was cleanish -- only because it is brand new. They have only been open a short period of time, but already the accumulation of dust and debris was noticeable around the edges of the rooms, especially in the bathroom. I can only imagine the lack of cleanliness that will occur over time. Don't stay here.
Stayed 2 nights in Feb 2025

10/10 Excellent

Marben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Montana

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Feb 2025

8/10 Good

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price. Walls seem a little thin. Friendly staff, clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
No response
Stayed 2 nights in Feb 2025

10/10 Excellent

edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Linda

Liked: Amenities
Everything was excellent I had a king size bed. I never stayed in a place that you would feel like home. I forgot this is the second time. My friend introduced me to this type of suite. She said you would feel like home this is so true. I have no complaints about my stay. I would recommend this suite to everybody.
Stayed 2 nights in Feb 2025

4/10 Poor

joseph

Traveled with family
Liked: Staff & service
Although the property was new, to many things were not up to par. We had no tv reception in our first room, and the front desk finally room changed us to a room that had tv reception that froze nearly every 2-3 minutes. Toiler paper holder in both rooms was nearly falling off the vanity side board. Bathroom had no hand/bath soap and the shampoo dispenser in the shower was totally empty. The previous guest had wiped what looked like snot on the wall above the towel rack and housekeeping failed to see this. I highly doubt they have a supervisor inspecting rooms before they are released to the front desk. My guess is she/he is cleaning rooms along side the housekeepers just to turn the volume of rooms each day! The hotel had 1 front desk associate on duty at 8:30 p.m. on a sold out night, and she was doing her best to accommodate us, but really? I don't think there was anyone else at the hotel until 9:30 p.m. You've got to do better owner/manager!
Stayed 1 night in Feb 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A one hotel

Love the hotel and staff
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!!!
Stayed 1 night in Feb 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Just Okay

During the stay, one can easily tell that they’re still working on the hotel. Check in was easy. We had to go back down for the WiFi password, it wasn’t given out at check in. Not sure of the insulation between floors, but the people staying above us were really loud. They could have been heavy footed, but they were also up pacing all night which made it difficult to sleep. Hotel was clean, but it’s probably because everything is still new. No travel size anything in the bathrooms, and there was a used bar of soap still on top of the shampoo and conditioner dispenser in the shower. Overall, stay was okay, but we’ll look to stay somewhere else in the future.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alex

Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

david

Liked: Cleanliness, staff & service, room comfort
Great new hotel. Lot of construction and the TV doesnt work yet
Stayed 2 nights in Jan 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed again

Stayed again because of how clean, comfortable and how kind the staff is.
Stayed 6 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Recommend

Comfortable and spacious
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Stay with Minor Glitch

I recently had the pleasure of staying at this amazing new hotel during my business trip, and I must say, it exceeded my expectations! The customer service was superb; the staff went above and beyond to ensure my stay was comfortable and enjoyable. The hotel itself was immaculate, with a clean and modern design that made me feel right at home. However, I did encounter a minor issue with the television, as it was glitching to the point where I couldn’t watch any of the channels. I ended up casting from my cell phone, which was a bit inconvenient. Despite this hiccup, my overall experience was fantastic, and I would definitely recommend this hotel to anyone looking for a comfortable stay. I look forward to returning on my next visit!
Stayed 1 night in Jan 2025

8/10 Good

Nicole

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
I would like to say thank you Ms. Honey the property manager and Micheal one of the staff members despite some issues I had during this stay I would like to highlight these two because they went above and beyond to fix the issue. Other then that only thing I did not like the TVs were very static and hard to watch but other then that would visit again when I’m in town.
Stayed 4 nights in Jan 2025