4/10 Poor
Deborah, Inman
Traveled with family
Sep 29, 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I don't normally complain or even write reviews, but because our stay had an extreme amount of issues, I felt a responsibility to warn others. I highly discourage anyone from staying at this hotel. The amount of issues caused this to be one of the worst experiences I've ever had at a hotel.
Let me start with the positive...the staff was kind and professional. Now for the bad...
The elevator felt like a bronco coming out of the shoot every time we were on it. The toilet in our room had heavy stains that caused it to look / feel dirty. The microwave had food crumbs and dried cheese sauce inside. The clock was set wrong by about 7 hours. And best of all, there was feces smeared on the bathroom doorframe. I was there with family, so there were two other rooms in play for our group - they're rooms had dirty microwaves and clocks off by hours as well. The clock might seem trivial, but little things like that matter, and they need to be set correctly.
The continental breakfast only offered coffee. There was a milk carafe with the cereal, so I guess you could get a cup of milk from that, but there was no water or juice of any kind offered. The yogurt and the coffee creamer were both out-of date. The stairwell closest to our rooms was "not in use," so in the event of an emergency exit, that didn't feel safe at all.
We shared our issues and concerns respectfully with the staff, and they were kind in hearing us out. but I highly recommend NOT booking here.
Deborah
Stayed 1 night in Sep 2025