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Cheltenham Chase Hotel & Spa

4.0 star property

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Photo gallery for Cheltenham Chase Hotel & Spa

Daily buffet breakfast (GBP 17.00 per person)
Couples treatment rooms, hot tub, body treatments, aromatherapy
Indoor pool, outdoor pool
Aerial view
Gym

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Shurdington Road, Brockworth, Cheltenham, England, GL3 4PB
  • Place, Crickley Hill Country Park
    ‪3 min drive‬
  • Place, Prinknash Abbey
    ‪4 min drive‬
  • Place, University of Gloucestershire
    ‪8 min drive‬

Room options

View all photos for Classic King Room

Classic King Room | In-room safe, desk, laptop workspace, blackout drapes

Classic King Room

9.0 out of 10
Wonderful
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Accessible Twin Room

Classic Accessible Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Classic Accessible Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room

Classic Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Classic Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Accessible King Room

Classic Accessible King Room | In-room safe, desk, laptop workspace, blackout drapes

Classic Accessible King Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Family Room

Classic Family Room | In-room safe, desk, laptop workspace, blackout drapes

Classic Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Room

Superior King Room | In-room safe, desk, laptop workspace, blackout drapes

Superior King Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | In-room safe, desk, laptop workspace, blackout drapes

Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Cheltenham

Cheltenham Chase Hotel & Spa places you within a 10-minute drive of popular sights such as University of Gloucestershire and Kingsholm Stadium. This 122-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an outdoor pool.

What's nearby

  • Crickley Hill Country Park - 3 min drive - 2.6 miles
  • Prinknash Abbey - 4 min drive - 2.7 miles
  • Gloucester Ski and Snowboard Centre - 6 min drive - 5.6 miles
  • University of Gloucestershire, Oxstalls Campus - 8 min drive - 4.8 miles
  • University of Gloucestershire - 8 min drive - 4.7 miles

Getting around

  • Gloucester Station - 14 min drive

Restaurants

  • ‪The Wagon and Horses - ‬4 min drive
  • ‪Hucclecote RFC - ‬5 min drive
  • ‪Whittle Inn Brewers Fayre - ‬3 min drive
  • ‪The BMI Club - ‬5 min drive
  • ‪The Old Elm Inn - ‬5 min drive

About this property

Cheltenham Chase Hotel & Spa

Guests of Cheltenham Chase Hotel & Spa enjoy a full-service spa, an indoor pool, and an outdoor pool. Free parking is available if you drive. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include a gym, free WiFi in public areas, and a hot tub.
Guests can expect free WiFi and 40-inch LCD TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Refrigerators, laptop-compatible safes, and phones are other standard amenities. Change of towels is available on request.
An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hardy Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's games
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 3,272 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per accommodation, per night
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 17.00 per person
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and a deadbolt lock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and a deadbolt lock.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chase Hotel Cheltenham
Cheltenham Chase
Cheltenham Chase Hotel
Cheltenham Chase Hotel QHotels
Cheltenham Chase Hotel QHotels Gloucester
Cheltenham Chase QHotels
Cheltenham Chase QHotels Gloucester
Cheltenham Chase Hotel Gloucester
Cheltenham Chase Gloucester
The Cheltenham Chase Hotel QHotels

Frequently asked questions

Are free cancellation options available at Cheltenham Chase Hotel & Spa?

Cheltenham Chase Hotel & Spa provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Cheltenham Chase Hotel & Spa?

As of Apr 7, 2026, prices found for a 1-night stay for 2 adults at Cheltenham Chase Hotel & Spa on Apr 26, 2026 start from $91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Cheltenham Chase Hotel & Spa?

This hotel is located in Cheltenham, close to Gloucester Quays and Cheltenham Racecourse. You'll also find Gloucester Ski and Snowboard Centre and Imperial Gardens within a short drive.

Is there parking available at Cheltenham Chase Hotel & Spa?

Yes, self parking is offered for free at the hotel. An electric car charging station is also available for guests.

Is there a spa at Cheltenham Chase Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Swedish massages, couples treatments, and aromatherapy.

Does Cheltenham Chase Hotel & Spa feature a casino?

No, Cheltenham Chase Hotel & Spa doesn't have a casino.

Is there an indoor pool at Cheltenham Chase Hotel & Spa?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

What amenities will couples enjoy at Cheltenham Chase Hotel & Spa?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Cheltenham Chase Hotel & Spa?

No, there isn't a spa tub at this hotel.

Does Cheltenham Chase Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Cheltenham Chase Hotel & Spa serves buffet breakfast for a surcharge each morning at Hardy Restaurant.

Does Cheltenham Chase Hotel & Spa allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Cheltenham Chase Hotel & Spa for a fee of GBP 25 per accommodation, per night.

Are there connecting rooms at Cheltenham Chase Hotel & Spa?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Are there rooms with balconies at Cheltenham Chase Hotel & Spa?

No, you won't find guestrooms with balconies at Cheltenham Chase Hotel & Spa.

Cheltenham Chase Hotel & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 448 out of 1003 reviews
Rating 8 - Good. 305 out of 1003 reviews
Rating 6 - Okay. 145 out of 1003 reviews
Rating 4 - Poor. 58 out of 1003 reviews
Rating 2 - Terrible. 47 out of 1003 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect solo trip!!
Stayed 1 night in Jan 2026

2/10 Terrible

Maxine

Traveled with family
Disliked: Staff & service, room comfort
A deposit was taken for each night I wish I would have known this before booking as it left our holiday spends short! Also I was charged around £33 pounds over on my final bill not sure why as when we checked out they told us there was no charges to our room ! Didn’t enjoy our stay wasnt really given any information when booked in would not stay again !
Stayed 2 nights in Dec 2025

8/10 Good

Delna

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room, food at buffet was good, a decent selection. Staff were friendly.
Stayed 3 nights in Jan 2026

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities
Excellent stay, lovely room and hotel
Stayed 2 nights in Dec 2025

2/10 Terrible

kalpeshKUMAR

Liked: Cleanliness, amenities
Disliked: Staff & service
I had specifically booked a king-size bed, but the room had two single mattresses joined together. Upon enquiring, I was told that the hotel does not offer king-size mattresses, which makes the room description misleading. Furthermore, the TV casting facility was not working.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room and bedding clean and adequate. The spa and pool area were very good. The restaurant had lovely staff helpful and polite. The food and coffee machine could have been a bit hotter.
Stayed 1 night in Jan 2026

10/10 Excellent

Shelley Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Just was a bit shocked about the additional Pet charge aa I thought it was included. Apart from that it was great
Stayed 1 night in Dec 2025

8/10 Good

Zekai

Stayed 1 night in Jan 2026

6/10 Okay

Marilyn

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Haven’t had breakfast yet but check in was not smooth The receptionist was lovely but the manager not so The room didn’t have the extra bed in we sat in bar having a coffee and was told manager was going to come talk to us but this didn’t happen Asked at reception and was told to go to room where manager was waiting then we had to move room although there was now an extra bed in the original room When we asked we were told another guest wanted this room with this configuration of beds which as it turns out was the same as the new room The receptionist I saw when we first arrived was very helpful it’s just the manager who wasn’t
Stayed 1 night in Dec 2025

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Alan

Traveled with family
Liked: Amenities
Lovely hotel. Lovely stay.
Stayed 2 nights in Dec 2025

8/10 Good

John

Stayed 1 night in Sep 2025

10/10 Excellent

Hardip

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Execellent place to go relax and take in the beautiful Cotwolds. This hotel is just perfect for a weekend break or longer. The rooms are modern, clean with all amenities you would expect from a top hotel. Breafast was amazing and the amazing staff prepared eggs for breakfast as we like. Its located so close to great day vists and if nothingbelse just in the hotel and enjoy the pool and spa and relax at the bar. We'll definitely be back soon..a great big.thank you everyone at the hotel for making our stay PERFECT !
Stayed 2 nights in Dec 2025

10/10 Excellent

Rhys

Stayed 1 night in Dec 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities
Great spa area, good food and drinks and very clean room.
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Stayed 3 nights in Dec 2025

4/10 Poor

Michael

Stayed 2 nights in Dec 2025

8/10 Good

Robert

Stayed 2 nights in Dec 2025

10/10 Excellent

Linda

Business traveler
Liked: Cleanliness, staff & service, amenities
Was excellent great customer service Definitely will be back again
Stayed 1 night in Dec 2025

2/10 Terrible

Matthew

Liked: Cleanliness, staff & service, amenities
Have stayed multiple times before but on this occassion the music was loud until 1am (we were not pre warned of this) and the plumbing caused a very annoying vibrating hum for most of the night that resulted in only 4 hours sleep on a night away that was supposed to help us relax and to prepare us for xmas.
Stayed 1 night in Dec 2025

8/10 Good

Malcolm, stockport

Stayed 2 nights in Dec 2025

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice hotel - staff very friendly and obliging
Stayed 1 night in Dec 2025

8/10 Good

Sarene

Stayed 5 nights in Nov 2025

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Disliked: Amenities
The pool & wellness suite was out of action which was very disappointing as it was the sole reason I stayed at Chase rather than central Cheltenham. But the room was clean & comfortable, and breakfast was good
Stayed 1 night in Dec 2025

10/10 Excellent

Jordan

Stayed 5 nights in Nov 2025

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