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Cheltenham Chase Hotel & Spa

Property class: 4

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Photo gallery for Cheltenham Chase Hotel & Spa

Daily buffet breakfast for a fee
A large, red-brick building with multiple wings, surrounded by lush greenery and fields.
A bar area with a variety of liquor bottles, a cash register, and bar stools.
A large indoor swimming pool with clear blue water, surrounded by walls with a mix of stone and tile textures. There are lounge chairs and a small seating area with tables.
A large indoor swimming pool with a tiled wall, a bench, and a small jacuzzi area.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Shurdington Road, Brockworth, Cheltenham, England, GL3 4PB
  • Place, Crickley Hill Country Park
    ‪4 min drive‬
  • Place, University of Gloucestershire, Oxstalls Campus
    ‪10 min drive‬
  • Place, University of Gloucestershire
    ‪13 min drive‬

Room options

View all photos for Classic King Room

A hotel room with a large bed, a wooden dresser, a desk, and a chair.

Classic King Room

9.0 out of 10
Wonderful
(41 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Accessible Twin Room

Classic Accessible Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Classic Accessible Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Twin Room

A hotel room with two beds, a desk, a chair, a small table, and a TV.

Classic Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Accessible King Room

A hotel room with a large bed, a desk with a chair, a TV, and a small table.

Classic Accessible King Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Family Room

A hotel room with two beds, a desk, a chair, a dresser, and a television.

Classic Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior King Room

A hotel room with a large bed, a wooden dresser, a desk, and a chair.

Superior King Room

7.0 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.

Superior Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite

Suite | In-room safe, desk, laptop workspace, blackout drapes

Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Cheltenham

Cheltenham Chase Hotel & Spa places you within a 10-minute drive of popular sights such as University of Gloucestershire and Kingsholm Stadium. This 122-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool.

What's nearby

  • Crickley Hill Country Park - 4 min drive - 2.5 miles
  • Gloucester Ski and Snowboard Centre - 9 min drive - 6.2 miles
  • University of Gloucestershire, Oxstalls Campus - 10 min drive - 5.3 miles
  • Kingsholm Stadium - 12 min drive - 6.3 miles
  • University of Gloucestershire - 13 min drive - 4.7 miles

Getting around

  • Gloucester Station - 14 min drive

Restaurants

  • ‪The Wagon and Horses - ‬4 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Hare & Hounds - ‬7 min drive
  • ‪Whittle Inn Brewers Fayre - ‬3 min drive
  • ‪Tim Hortons - ‬6 min drive

About this property

Cheltenham Chase Hotel & Spa

Guests of Cheltenham Chase Hotel & Spa enjoy a full-service spa, an indoor pool, and a gym. Free parking is available if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, a hot tub, and conference space.
Guests can expect free WiFi and 40-inch LCD TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Refrigerators, laptop-compatible safes, and phones are other standard amenities. Change of towels is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 17 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hardy Restaurant

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's games
  • In-room refrigerator
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 3,272 square feet of conference space
  • Business center

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per accommodation, per night
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 17.00 per person
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and a deadbolt lock
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and a deadbolt lock.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chase Hotel Cheltenham
Cheltenham Chase
Cheltenham Chase Hotel
Cheltenham Chase Hotel QHotels
Cheltenham Chase Hotel QHotels Gloucester
Cheltenham Chase QHotels
Cheltenham Chase QHotels Gloucester
Cheltenham Chase Hotel Gloucester
Cheltenham Chase Gloucester
The Cheltenham Chase Hotel QHotels

Frequently asked questions

Are free cancellation options available at Cheltenham Chase Hotel & Spa?

Cheltenham Chase Hotel & Spa provides free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Cheltenham Chase Hotel & Spa?

As of Aug 21, 2026, prices found for a 1-night stay for 2 adults at Cheltenham Chase Hotel & Spa on Sep 20, 2026 start from $95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Cheltenham Chase Hotel & Spa?

This hotel is located in Cheltenham, close to Kingsholm Stadium, Gloucester Quays, and Cheltenham Town Hall. You'll also find The Promenade and Gloucester Ski and Snowboard Centre within a short drive.

Is there parking available at Cheltenham Chase Hotel & Spa?

Yes, self parking is offered for free at the hotel. An electric car charging station is also available for guests.

Is there a spa at Cheltenham Chase Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, Swedish massages, body wraps, and aromatherapy.

Does Cheltenham Chase Hotel & Spa feature a casino?

No, Cheltenham Chase Hotel & Spa doesn't have a casino.

Is there an indoor pool at Cheltenham Chase Hotel & Spa?

Yes, this hotel has an indoor pool along with a hot tub.

What amenities will couples enjoy at Cheltenham Chase Hotel & Spa?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Cheltenham Chase Hotel & Spa?

No, there isn't a spa tub at this hotel.

Does Cheltenham Chase Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Cheltenham Chase Hotel & Spa serves buffet breakfast for a surcharge each morning at Hardy Restaurant.

Does Cheltenham Chase Hotel & Spa allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Cheltenham Chase Hotel & Spa for a fee of GBP 25 per accommodation, per night.

Are there connecting rooms at Cheltenham Chase Hotel & Spa?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Are there rooms with balconies at Cheltenham Chase Hotel & Spa?

No, you won't find guestrooms with balconies at Cheltenham Chase Hotel & Spa.

Cheltenham Chase Hotel & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 462 out of 1014 reviews
Rating 8 - Good. 303 out of 1014 reviews
Rating 6 - Okay. 141 out of 1014 reviews
Rating 4 - Poor. 59 out of 1014 reviews
Rating 2 - Terrible. 49 out of 1014 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property, all staff very polite
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities
Very nice room, extremely comfortable bed. Breakfast buffet had a really good range of options and meals in the bar were convenient and tasty.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff. Was a little tired in some places but otherwise a lovely stay with good facilities
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Guy Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and good charging station.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to get away. Spa facilities good and clean room
Stayed 1 night in May 2026
Verified review

10/10 Excellent

tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds. Easy to get to. Toby Carvery next door.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was beautifully clean, and freshly renovated. Great swimming pool and spa facilities as well
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room in excellent condition and great spa facilities
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, comfy room, great breakfast. Great base for our day trips.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, right in the heart of it all
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel. Have stayed here before and will definitely be back. Staff are absolutely amazing, especially Jack and Maria at breakfast. Breakfast was excellent. Good selection of hot food. The rooms are large, the beds very comfortable and the rooms have everything you need including a fridge. Complimentary water and I especially loved getting biscuits with the in-room tea and coffee. The gym at the hotel is also excellent. Highly recommend this hotel.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Chris

Its always good there
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities
Great spa area, good food and drinks and very clean room.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Suite was generally clean and tidy. Plenty of choice for breakfast, and good spa facilities.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Good location to both Gloucester and Cheltenham if you drive Room /bed/bathroom really comfi
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities
Excellent stay, lovely room and hotel
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Alan

Liked: Amenities
Lovely hotel. Lovely stay.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Lovely clean room. Beautiful warm pool and sauna and steam room. Breakfasts were delicious. A lovely chilled and much needed break.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Iko

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable suite, great food
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Pawlina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, welcomed me on arrival. I was early so waited in the lounge for check in, and as soon as my room was ready the staff member came to find me to tell me i could check in. Swimming pool area was clean and a decent size. Room clean and comfortable
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Ian

Liked: Cleanliness
Disliked: Amenities
Room was very clean and spacious
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

simon

Liked: Cleanliness, staff & service, amenities
Excellent location and very pleasant - facilities including the pool & spa were brilliant
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect solo trip!!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Lindsay

Liked: Cleanliness, amenities
Staff were nice. Swimming pool facilities good.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort
Stayed for 3 nights & enjoyed it very much, facilities great & service was perfect & the dinner & breakfast very tasty.
Stayed 3 nights in Oct 2025