When we arrived, there was a note on the front desk stating please call for assistance. I called the number, was told, “I’m upstairs, I’ll be there in a minute.” It was thirteen minutes before the lady came to the desk. She was very sweet and professional. Once she got to the desk, check-in was an easy process. When we got to our room on the fourth floor, there was a baby cockroach crawling on the blind. My husband killed it. The bathroom was clean-ish, but not clean by any means. There were hairs on the tub and on the underside of the top of the toilet seat. There was a slimy substance behind the bathroom door on the floor.
On a positive note, the bed was clean and comfortable and the AC worked well.