Kydon, The Heart City Hotel

4.0 star property
Hotel with a restaurant, steps from Agora
VIP Access

Choose dates to view prices

Photo gallery for Kydon, The Heart City Hotel

Lobby
Bar (on property)
Bar (on property)
Breakfast, lunch, dinner served; Mediterranean cuisine
Front of property - evening/night

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Sof. Venizelos Sq. & 2 Str. Tzanakaki, Chania, Crete Island, 73134
  • Place, Agora
    ‪2 min walk‬
  • Place, Old Venetian Harbor
    ‪5 min walk‬
  • Place, Nea Chora Beach
    ‪15 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Classic Room, 1 Queen Bed

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

Comfort Room

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Executive Suite, City View (Old Town View)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

Junior Suite, City View (Old Town View)

  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, City View (Square View)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Suite, City View (Square View)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Twin Beds, 1 Double Bed and 1 Double Sofa Bed

Superior Room, City View (Old Town View)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Chania

Located in Chania Town, Kydon, The Heart City Hotel is adjacent to Agora and within a 10-minute walk of other popular attractions like Old Venetian Harbor. This 112-room, 4-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Agora - 2 min walk - 0.1 miles
  • Chania Central Market - 2 min walk - 0.1 miles
  • Old Venetian Harbor - 5 min walk - 0.3 miles
  • Chania Lighthouse - 10 min walk - 0.6 miles
  • Nea Chora Beach - 15 min walk - 0.9 miles

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 14 min drive

Restaurants

  • ‪Θέατρο - ‬1 min walk
  • ‪Delish - ‬3 min walk
  • ‪KROSS Coffee Works - ‬3 min walk
  • ‪Καφεκοπτείον Αρχοντάκη - ‬2 min walk
  • ‪Γρηγόρης - ‬1 min walk

About this property

Kydon, The Heart City Hotel

Hotel with a restaurant, steps from Agora
At Kydon, The Heart City Hotel, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is available for EUR 12 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a 24-hour business center, and free use of bicycles.
Guests can expect to find free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Coffee makers, laptop-compatible safes, and phones are also standard. Change of towels is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (EUR 12 per day)
  • Uncovered valet parking on site (EUR 12 per day)
  • Limited onsite valet and self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Agora
  • Square

Things to do

  • 24-hour gym
  • Bicycle storage
  • Books
  • Free bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 538 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • Elevator (26 inch wide door)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1968
  • Communal living room
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: EUR 12 per day
  • Uncovered valet parking fee: EUR 12 per day
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-6:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number 1042K014A0129900

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 500 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Kydon
Kydon Hotel
Kydon Hotel Khania
Kydon Khania
Kydon Heart City Hotel Chania
Kydon Heart City Hotel
Kydon Heart City Chania
Kydon Heart City
Kydon, The Heart City
Kydon, The Heart City Hotel Hotel
Kydon, The Heart City Hotel Chania
Kydon, The Heart City Hotel Hotel Chania

Frequently asked questions

Are free cancellation options available at Kydon, The Heart City Hotel?

Kydon, The Heart City Hotel offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Kydon, The Heart City Hotel?

As of Dec 27, 2025, prices found for a 1-night stay for 2 adults at Kydon, The Heart City Hotel on Dec 28, 2025 start from $88.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Kydon, The Heart City Hotel?

This hotel is situated in Chania Town within a short 7-minute walk of Old Venetian Harbor and also 18 minutes on foot from Nea Chora Beach. You'll also find Chania Central Market and Agora less than a mile away.

Is there parking available at Kydon, The Heart City Hotel?

Yes, uncovered valet parking is offered for EUR 12 per day. Electric car charging and bicycle parking are also available.

Does Kydon, The Heart City Hotel have a casino on the premises?

No, Kydon, The Heart City Hotel doesn't have a casino.

Is there an indoor pool at Kydon, The Heart City Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Kydon, The Heart City Hotel?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and private dining.

Does Kydon, The Heart City Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Kydon, The Heart City Hotel have a restaurant with a breakfast menu?

Yes, Kydon, The Heart City Hotel serves breakfast for a surcharge at Square.

Does Kydon, The Heart City Hotel allow pets to stay for free?

No, pets aren't allowed at Kydon, The Heart City Hotel though service animals are welcome.

Are there connecting rooms at Kydon, The Heart City Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Kydon, The Heart City Hotel?

The closest major airport to Kydon, The Heart City Hotel is Ioannis Daskalogiannis Airport (CHQ), which is 8.6 mi away (14 minutes by car).

Can I book a room with a balcony at Kydon, The Heart City Hotel?

No, there aren't any guestrooms with balconies at Kydon, The Heart City Hotel.

Kydon, The Heart City Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 473 out of 643 reviews
Rating 8 - Good. 140 out of 643 reviews
Rating 6 - Okay. 22 out of 643 reviews
Rating 4 - Poor. 5 out of 643 reviews
Rating 2 - Terrible. 3 out of 643 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Raviv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff, excellent location for exploring Chania from.
Stayed 4 nights in Sep 2025

10/10 Excellent

Joan

Liked: Cleanliness
Staff in Reception were wonderful Vey kind and informative . Recommend
Stayed 3 nights in Sep 2025

10/10 Excellent

Adeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Moises Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My birthday cake , i loved it!!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 5 nights in Sep 2025

10/10 Excellent

Carlo, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very comfortable bed, spacious room, staff very friendly and helpful. Very welcoming hotel and is would definitely stay here again. Breakfast was also a good with many options and a nice, spacious restaurant.
Stayed 3 nights in Sep 2025

10/10 Excellent

Bradley

Stayed 1 night in Aug 2025

10/10 Excellent

Do-Quyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Georgios

Stayed 7 nights in Aug 2025

10/10 Excellent

luba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Poras

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful
Stayed 4 nights in Aug 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, great location and the room was perfect for us.
Stayed 7 nights in Aug 2025

10/10 Excellent

ROCHELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property and staff was great!!
Stayed 1 night in Jul 2025

10/10 Excellent

James, Endicott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great
Stayed 4 nights in Jul 2025

10/10 Excellent

Eduardo

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and parking was key 👌since we renting a car to go around the different cities and beaches. Its location in Chania was also great, just the shortest walk towards the old town. Definitely recommend if you plan on maximizing your trip time there
Stayed 4 nights in Jul 2025

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons beaucoup aimé notre séjour dans cet hôtel, mais il est dommage que l’insonorisation ne soit pas meilleure, car nous entendions les bruits.
Stayed 6 nights in Jul 2025

8/10 Good

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well located hotel

This hotel is so nicely located, just steps from the marina and all the restaurants and shops. Very well maintained and very clean. Breakfast was decent, not super delicious but lots options for everyone. The room was of a good size as well as the bathroom, it was very clean which is a super plus. Also, we rented a car and were able to park it at their lot for 12 euros per night. I would totally go back if I am in town.
Stayed 4 nights in Jul 2025

10/10 Excellent

Elizabeth, Johns Island

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, comfortable room, onsite bar and restaurant. Great beds & blackout curtains.
Stayed 1 night in Jul 2025

10/10 Excellent

Nicola

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Place to Stay in CHANIA
Stayed 5 nights in Jul 2025

10/10 Excellent

Betsy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
What a wonderful find in the middle of Chania! Great location and friendly staff! We arrived around midnight and the staff was still smiling and helpful for a speedy check in! The room was spacious and comfortable! We enjoyed the view from our balcony too!
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort

Nice hotel centrally located in Chania

Nice hotel centrally located in Chania, next to shops and short walk to the old port. Spacious rooms, good breakfast, excellent service
Stayed 2 nights in Jun 2025

10/10 Excellent

Laurence

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean, modern hotel in the center of Chania with excellent service and friendly staff. Five minute walk to the old town and 20 minute walk to a great beach. The staff was so nice and accommodating.
Stayed 2 nights in Jun 2025

10/10 Excellent

Miltiadis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the centre of Chania, friendly staff, good breakfast, spacious room
Stayed 2 nights in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel, in a convenient location, staff exceptional. Free drink in the room on arrival, which was a nice gesture. Room and bathroom were clean and a good size.
Stayed 1 night in Jun 2025