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La Casa de los Balcones

3.0 star property
Hotel with free breakfast, steps from Plaza de Armas Chachapoyas

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Photo gallery for La Casa de los Balcones

Exterior
Interior
Interior
Family Quadruple Room | 1 bedroom, down comforters, individually decorated
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Jr Triunfo 828, Chachapoyas, Amazonas
  • Plaza de Armas Chachapoyas
    ‪2 min walk‬
  • National Institute of Culture Museum
    ‪2 min walk‬
  • Miradors
    ‪3 min walk‬
  • Chachapoyas (CHH)
    ‪6 min drive‬

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Room options

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, down comforters, individually decorated

Family Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

Junior Room | 1 bedroom, down comforters, individually decorated

Junior Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Chachapoyas

La Casa de los Balcones places you next to Plaza de Armas Chachapoyas and within a 5-minute walk of other popular sights like National Institute of Culture Museum. Each of the 18 rooms at this 3-star hotel includes a balcony, a Smart TV, and a TV.

What's nearby

  • Plaza de Armas Chachapoyas - 2 min walk - 0.1 miles
  • National Institute of Culture Museum - 2 min walk - 0.1 miles
  • Miradors - 3 min walk - 0.2 miles
  • Huancas Lookout - 12 min drive - 5.9 miles
  • Ruins of Macro - 33 min drive - 20.3 miles

Getting around

  • Chachapoyas (CHH) - 16 min drive

Restaurants

  • ‪Café Vivari - ‬2 min walk
  • ‪Amazonika Restaurant - ‬1 min walk
  • ‪La Reina - Licores - ‬3 min walk
  • ‪El Batán del Tayta - ‬2 min walk
  • ‪Maná Coffee And Chocolate - ‬2 min walk

About this property

La Casa de los Balcones

Hotel with free breakfast, steps from Plaza de Armas Chachapoyas
Guests of La Casa de los Balcones enjoy access to free WiFi in public areas, coffee in a common area, and refrigerator in a common area. Airport transportation is made easy with an airport shuttle (available on request) for PEN 100 per person roundtrip. Front-desk staff can assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a library, a terrace, and laundry facilities.
Guests can expect free WiFi and 40-inch Smart TVs with cable channels. Beds sport down comforters and bathrooms offer rainfall showers. Other standard amenities include balconies or patios, desks, and wardrobes or closets.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 5:00 PM on request

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 4 years old and younger stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: PEN 100 per person (roundtrip)
  • Airport shuttle fee per child: PEN 100 (roundtrip), (from 4 to 17 years old)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee.
Property Registration Number 10465827047

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
    • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

La Casa de los Balcones Hotel
La Casa de los Balcones Chachapoyas
La Casa de los Balcones Hotel Chachapoyas

Frequently asked questions

Are free cancellation options available at La Casa de los Balcones?

La Casa de los Balcones provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to do within easy reach of La Casa de los Balcones?

This hotel is located in Chachapoyas, just steps from Plaza de Armas Chachapoyas and National Institute of Culture Museum, and within a short walk of Miradors. You'll also find Huancas Lookout and Cerro Pena Banca nearby.

Will I be able to park at La Casa de los Balcones?

No, this hotel doesn't offer parking.

Does La Casa de los Balcones feature a casino on the premises?

No, La Casa de los Balcones doesn't have a casino.

Is there an indoor pool at La Casa de los Balcones?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at La Casa de los Balcones?

Amenities that appeal to couples at this hotel include a down comforter, a rainfall showerhead, and a smart TV.

Are there hot tubs at La Casa de los Balcones?

No, there isn't a spa tub at this hotel.

Does La Casa de los Balcones have a restaurant that serves breakfast?

La Casa de los Balcones offers free continental breakfast each morning though there is no restaurant.

Does La Casa de los Balcones allow pets to stay free of charge?

No, pets aren't allowed at La Casa de los Balcones.

Are there connecting rooms at La Casa de los Balcones?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from La Casa de los Balcones?

The closest major airport to La Casa de los Balcones is Chachapoyas (CHH), which is 3.2 mi away (16 minutes by car).

Are there rooms with balconies that I can book at La Casa de los Balcones?

Yes, every guestroom at La Casa de los Balcones comes with a balcony.

La Casa de los Balcones Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 12 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 0 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rhe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here!

What a uniquely charming little place. The staff are always friendly & we loved the courtyard with stairs going every which way & balconies a plenty. I guess it’s deserving of its name. The rooms were cozy & secure, loved the sliding windows overlooking the courtyard, the showers were hot, beds really comfy, & wifi super fast. Two small example of the attentiveness of the staff: they always seemed to know when we were out, which was different times each day, & took that opportunity to clean our room. And they’d leave a small chocolate candy on the freshly made beds for each of us. Another one is the night before we had to leave I’d asked if it were possible to reserve a taxi here in Chachapoyas. The staff member assured me he’d take care of it & the next morning at 9AM we had a knock on our suite door- it was our taxi driver. We thoroughly enjoyed our stay here & would 100% recommend La Casa de los Balcones to anyone spending time in Chacha.
Stayed 4 nights in Nov 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service
It is located a few blocks from the main square. Very quiet and the staff is very helpful!
Stayed 5 nights in Feb 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely people who make your stay enjoyable. Nice breakfast included. Close to Plaza de Armas. I would not hesitate to recommend this lovely hotel to anyone.
Stayed 2 nights in Nov 2023

10/10 Excellent

NORMA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place all wonderful
Stayed 2 nights in Jan 2021

10/10 Excellent

NORMA

Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, well run property, any questions are answered with a smile. Clean towels and bed.
Stayed 5 nights in Feb 2020

8/10 Good

Kathrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super helpful staff, good breakfast, comfortable room, easily arranged tours/ transportation
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gran lugar, muy bien ubicado

Me gusto mucho el hospedaje bien ubicado, limpio, tiene todo lo necesario. Y también cubrieron una necesidad particular de llevarme el desayuno por temas de tiempo . Siempre atentos y con el objetivo de ayudar
Stayed 1 night in Feb 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

MARTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel très bien et très acceuillant

Séjour de deux nuits dans cet hôtel accueillant et à un bloc de la Plaza de armas. La chambre était prête dès notre arrivée très tôt le matin, et nous avons pu prendre le petit déjeuner à notre arrivée (payant). Une bonne douche bien chaude et un petit déjeuner après une nuit de bus, c'est parfait ! L'hôtel fait la réservation des tours avec un bon organisme local, tourismo explorer. Le petit déjeuner inclus est bon avec plusieurs choix possibles. La chambre est confortable, un petit bémol pour le drap du dessus qui est trop étroit. En résumé un bel endroit que je recommande !
Stayed 2 nights in Dec 2019

8/10 Good

Jolanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel in nice location

Hotel is really nice and area also, staff was very friendly, very good location, lift, clean but our room was dark in front of lift - was noisy, small, on pictures were fridge and nicier rooms, we ordered breacfast box but wasn't preaper.
Stayed 1 night in Nov 2019