Princess Cays Vacation Packages

The first time I showered there was no hot water. The toilet was very slow and noisy. The sink in the bathroom drained very slow . It looked like many of the buildings needed work on the roofs and outside . We were also very disappointed that we had to eat every meal at the buffet. They advertise four restaurants but none were available to us. The buffet was great either and no decaf coffee provided for those of us who can't have caffein .

Staff was absolutely amazing. Special shout out to Sandra in housekeeping and Magnolia at front desk.

Great hotel! However they need more staff specially in the Cafe & Library for breakfast.

The staff is not properly trained to welcome tourist. There were a few with good attitude and very friendly, but I would say 90% of the staff were unfriendly.

Property is well organized and quite all inclusive. Enjoyed the restaurants, pools, casino, and easy access to the beach front. The property is showing it’s age in the condition of the rooms.