The front desk was staffed for a few hours a day, and outside of those hours were to be contacted via a social media app. For the first few days of our stay, the keycode to open the doors kept expiring, and I was unsure any staff would get a message quickly to let us in. I let them know when we were going out, kept my phone charged, and they were responsive. Also, there was flooding during our stay, and the hotel needed to turn off all power and water for an entire day to fix it. I wish I could give a better review because the staff was friendly and helpful.