Our group has an annual trip to Norris Lake each year and Falcon's Crest @ Sugar Hollow was a great place to have it! It was a large enough house for everyone to spread out or come together! There's a balcony off of the kitchen, with plenty of seating which helped a lot at meal times! The game room downstairs was fantastic for the kids and teenagers with us. The boat slip and parking spot at Sugar Hollow marina were great benefits to this rental as well!
The house was very clean and the kitchen was pretty well equipped. There was plenty of silverware, plates, bowls, etc. And there were a decent number of pots and pans.
The yard was great for the kids to run around in once we were back from the Lake for the day, but the pictures don't really convey the slope of the backyard. While not surprising on Norris Lake, if you're planning to rent here, know that the back yard has a pretty good slope, making it difficult to find a flat spot to put up a volleyball net, etc.
There were only 2 issues which were reported to the Property Owner: ants in the kitchen -- which he warned me about -- and the dryer in the laundry didn't dry very well. These were minor inconveniences and would NOT keep me from staying here again or recommending it to others.
The property owner/manager, John was easy to contact and any responses from him were very timely. John - thanks so much for helping us have a great Lake trip!