Everyone on the staff was friendly and professional, especially my housekeeper. It is within walking distance of several restaurants, shops, and the beach. I felt safe walking around at night alone. The rooms are spacious, and the bed was comfortable. However, they need at least 2 more elevators. There was always a wait and a line for the elevators. They had room service, but didn't have what I wanted off the menu when I tried using it. The power and water went out every night I was there. It would come back on within a few minutes. The toilet would run constantly, and it could be loud at times. Fortunately, I showered the night before because the water was off when I went to my room to finish packing after breakfast. I would stay there again for a short trip because of the staff, food, and location. I would not stay longer than 3 nights unless they fix the power and water issues. I was there 6 nights.