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Hotel Balcones de Venecia

2.5 star property
Colonial hotel in Cartagena with a 24-hour front desk

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Photo gallery for Hotel Balcones de Venecia

Terrace/patio
Living area
Lobby lounge
Front of property
Family Quadruple Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Calle Tripita y Media N° 31-52, Getsemani, Cartagena, Bolivar, 130001
  • Walls of Cartagena
    ‪5 min walk‬
  • Clock Tower
    ‪5 min walk‬
  • Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬

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Room options

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Family Quadruple Room

  • 108 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Family Quadruple Room

  • 129 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Triple Room Standard

1 bedroom, in-room safe, free WiFi, bed sheets

Triple Room Standard

  • Sleeps 4
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Double Room Standard

1 bedroom, in-room safe, free WiFi, bed sheets

Double Room Standard

  • Sleeps 2
  • 2 Twin Bed(s) OR 1 Full Bed(s)

View all photos for Double Room Superior With Street View

1 bedroom, in-room safe, free WiFi, bed sheets

Double Room Superior With Street View

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Single Room Standard

1 bedroom, in-room safe, free WiFi, bed sheets

Single Room Standard

  • Sleeps 1
  • 1 Twin Bed(s)

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About the neighborhood

Cartagena

Located in Cartagena Walled City, Hotel Balcones de Venecia is a leisurely stroll from popular sights such as Cartagena de Indias Convention Center and Clock Tower. This 4-room hotel welcomes guests with conveniences like free in-room WiFi, a library, and laundry facilities.

What's nearby

  • Walls of Cartagena - 5 min walk - 0.3 miles
  • Clock Tower - 5 min walk - 0.3 miles
  • Cartagena de Indias Convention Center - 6 min walk - 0.4 miles
  • San Felipe de Barajas Castle - 10 min walk - 0.5 miles
  • Bocagrande Beach - 3 min drive - 1.3 miles

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 13 min drive

Restaurants

  • ‪El Cabildo Gastromar - ‬1 min walk
  • ‪Colombitalia - ‬1 min walk
  • ‪Beer Lovers Tap Room - ‬1 min walk
  • ‪Stefano's Bistro - ‬2 min walk
  • ‪Restaurante El Coroncoro - ‬1 min walk

About this property

Hotel Balcones de Venecia

Colonial hotel in Cartagena with a 24-hour front desk
Guests of Hotel Balcones de Venecia enjoy free WiFi in public areas, a library, and laundry facilities. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. This hotel also has a hair salon.
Guests can expect to find free WiFi and wired Internet. Safes are also included.

Languages

English, French, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

More

  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Balcones Venecia Cartagena
Hotel Balcones Venecia
Balcones Venecia Cartagena
Balcones Venecia
Balcones De Venecia Cartagena
Hotel Balcones de Venecia Hotel
Hotel Balcones de Venecia Cartagena
Hotel Balcones de Venecia Hotel Cartagena

Frequently asked questions

What is there to do around Hotel Balcones de Venecia?

This hotel is situated in Cartagena Walled City, just steps from San Roque Church and Centenary Park, and within a short walk of Clock Tower. You'll also find Centro Comercial La Serrezuela and Cartagena Cathedral less than a mile away.

Is parking available on site at Hotel Balcones de Venecia?

No, there isn't parking available at the hotel.

Does Hotel Balcones de Venecia feature a casino on the premises?

No, Hotel Balcones de Venecia doesn't have a casino.

Is there an indoor pool at Hotel Balcones de Venecia?

No, there is no indoor pool at this hotel.

Is Hotel Balcones de Venecia good for couples?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a hair salon and a library.

Does Hotel Balcones de Venecia have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Balcones de Venecia have a restaurant that serves breakfast?

No, Hotel Balcones de Venecia doesn't have a restaurant that serves breakfast.

Does Hotel Balcones de Venecia allow pets to stay for free?

Yes, pets stay free at Hotel Balcones de Venecia.

Are there connecting rooms at Hotel Balcones de Venecia?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Balcones de Venecia?

The closest major airport to Hotel Balcones de Venecia is Rafael Nunez Intl. Airport (CTG), which is 2.9 mi away (13 minutes by car).

Are there rooms with balconies that I can book at Hotel Balcones de Venecia?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city or courtyard views.

Hotel Balcones de Venecia Reviews

Reviews

6.8
Rating 10 - Excellent. 10 out of 55 reviews
Rating 8 - Good. 17 out of 55 reviews
Rating 6 - Okay. 15 out of 55 reviews
Rating 4 - Poor. 7 out of 55 reviews
Rating 2 - Terrible. 6 out of 55 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Alex, nokesville

Stayed 2 nights in Aug 2024

10/10 Excellent

Lidija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for us

This place exceeded our expectations. Conveniently located with restaurants, cafes, shops and attractions just metres away. A beautiful old building with a friendly feel, we enjoyed the balcony overlooking the main street where everything happens. Special mention goes to staff at reception and ladies preparing fresh breakfast. Highly recommended.
Stayed 5 nights in Dec 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Accomadated me for a day just fine. Thank you.
Stayed 1 night in Dec 2018

6/10 Okay

JeanoN

The staff was great and the hotel is close to everything
Stayed 6 nights in Jul 2018

8/10 Good

Kate, Los Angeles

Liked: Property conditions & facilities
Disliked: Staff & service
Pros: Excellent location and great price. Cute decor. Cons: No hot water — though the lukewarm water was sufficient in the hot weather. The room did include AC, but they don’t give you the remote to control it. Also, I stayed for 3 nights, and my room was never cleaned and I was never given any new towels. Also, the windows in my room did not fully close, allowing mosquitos to get in and I got a ton of mosquito bites.
Stayed 3 nights in May 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty and dangerous!

Nasty horrible place and dangerous. Is horrible in all sence, the place is absolutly nothing like the pictures and bugs are everywhere. Worms and cockroaches. A lot!
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveler

Disliked: Room comfort

Odd vibes.

This place was fine. Nothing overly exciting or pleasant but nothing terribly wrong either. It had a weird vibe though and the lobby was very uncomfortable to be in.
Stayed 1 night in Mar 2018

6/10 Okay

Ralph, LA

Liked: Staff & service

In a jam it will do

The room was small. The staff was good except for the fact they have a company charge which I don't think is on the books.
Stayed 1 night in Mar 2018

8/10 Good

Nisar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with character, well-located, nice roof-top terrace bar. Could do with better light and noise-proofing as the rooms overlook a very noisy square with nocturnal goings on until very late.
Stayed 1 night in Nov 2017

8/10 Good

Oshia

Liked: Cleanliness, property conditions & facilities, room comfort

Very nice rooms

Nice place, good location close to center, nice staff, trying to help as much as they can. No hot water at bathrooms. There are too many staff members that are involved in everything you need, we got a very weird feeling after paying for 3 nights and the day after we got a receipt for 2 nights and different amount...
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple clean room in great location!

Good clean room. Friendly staff. Upgraded to a bigger room after my first night but no complaints obviously! Staff are very lovely and approachable and happy to book tours etc or give you local info. Only thing they could improve on is daily housekeeping wasn't always the case (they aim to be environmentally friendly with towel/sheet changes). They provide a laundry service for a small fee. Breakfast was simple but included which was nice. If you want a clean room in a good location this is the place for you! I decided to stay a couple extra nights here which was great!

6/10 Okay

mayra

Liked: Cleanliness, room comfort
When I got there, they didn't have my reservation. I waited and after like 40 mins i was finally able to get a room. The next morning I requested another room because some birds didn't let me sleep. They were willing to move me to another one but that one was close to the kitchen. The hairdryer didn't work and they didn't have another one for me to use. overall it was an ok experience. The hotel is close to a few fun places to hangout and walking distance to the centro.

4/10 Poor

richard

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Average

Room nothing like the pictures.

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming place with a good location

This is a small hotel. We found our room charming and the balcony was nice to watch people in the streets. The location was within walking distance of the main walled city and only a few blocks away from the local area square that had nightly activities. There are a lot of good affordable restaurants nearby.

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great budget hotel near the old city

This is a wonderful, cozy budget hotel within 10 minutes walk to the old city. It has a few rooms and feels more like a bed and breakfast than a hotel. In its category, I will rate it 5 stars for cleanliness, safety, comfort and friendliness of the staff.

4/10 Poor

George, Denver

Disliked: Cleanliness, property conditions & facilities, room comfort

This place is for locals. BocaGrande might be bet

6/10 Okay

Awilda, Florida/Puerto Rico/ Miami

Disliked: Cleanliness, property conditions & facilities, room comfort

They could do better

Don't become to friendly with the staff, I did and paid the consequences they will wait until we leave the hotel and they will turn off the AC and Cartagena is too hot so when we come back the room is hotter than outside, the water pressure is horrible, the breakfast is ok and going back to be friendly one morning I was the first in the kitchen and Mary ignored me and gave breakfast to the other guest , the wifi half of the time doesn't work and more little things that at least if I ever go back I would not stay there. This is not that I'm mad is just they should paid attention to this details to make the place better. The good thing is right in the center and you could walk every where you are close to everything. It was our first time there and we love Cartagena but the owner should paid attention to the cleaning of the room.

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service

An oddball hotel

This is an odd hotel. The location is excellent for access to the historical centre and local restaurants. The rooms back directly onto reception and the breakfast room so you are always woken by the morning breakfast preparations. The bathrooms also back onto the breakfast area but with only a wall and no ceiling separating them! As you might expect parties on both sides of the wall can hear each other whether they want to or not. The hotel reception is very disorganised. Nobody speaks a word of English and we spent nearly one hour using Google translate to decipher a simple credit card rejection without success. Breakfast is fresh fruit, omlete, toast, coffee and juice, the same every day. The room is clean and comfy.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Good

Staff nice, breakfasts ok Enough with questions. Other things to do

8/10 Good

Mayumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Good for a budget option

The hotel is in a good location for tourist just a short Wally front the Wallis city an in a neighborhood with lively locals. The hotel was good for The price but not spotlessly clean and The tv reception in the room was poor. The bed was quite firm but i found It comfy. Also Fyi The owners were nice but do not speak any english so brush up on your spanish if you stay

6/10 Okay

ELIAS, DC

Liked: Cleanliness
Disliked: Room comfort
oakay

4/10 Poor

LCM, St Petersburg, FL

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Convenient - Central Location

I needed a place to stay for the night since I missed my flight..!!

8/10 Good

Kilsis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

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