Casa Pestagua Relais Châteaux

4.5 star property
Luxury hotel with free breakfast and a fitness center
VIP Access

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Photo gallery for Casa Pestagua Relais Châteaux

Relax by the rooftop pool surrounded by a pergola and take in the views of the city.
Relax in this spacious living room with a sofa, coffee table, and flat-screen TV.
Enjoy meals under a shaded thatched roof, surrounded by lush greenery and elegant white columns.
Enter a grand space with a high ceiling, adorned with a chandelier and decorative archway.
Enjoy meals in this cozy dining area with a large table and comfortable leather chairs.

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
Santo Domingo, 33-63, Cartagena, Bolivar, 130001
  • Walls of Cartagena
    ‪2 min walk‬
  • Clock Tower
    ‪5 min walk‬
  • Cartagena de Indias Convention Center
    ‪9 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

Suite (del Condé de Pestagua)

10.0 out of 10
Exceptional
(1 review)
  • 1496 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room

8.4 out of 10
Very good
(8 reviews)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Madariaga)

  • 771 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Suite

  • 1001 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cartagena

Casa Pestagua Relais Châteaux places you in Cartagena Walled City, within a leisurely stroll of popular sights such as Clock Tower and Cartagena de Indias Convention Center. This 4.5-star hotel has 16 guestrooms and offers an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Walls of Cartagena - 2 min walk - 0.1 miles
  • Bolivar Square - 3 min walk - 0.2 miles
  • Clock Tower - 5 min walk - 0.3 miles
  • Cartagena de Indias Convention Center - 9 min walk - 0.5 miles
  • Bocagrande Beach - 18 min walk - 1.0 mile

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 8 min drive

Restaurants

  • ‪La Paletteria - ‬2 min walk
  • ‪La Vitrola - ‬2 min walk
  • ‪Cuzco Cocina Peruana - ‬1 min walk
  • ‪Restaurante Bar El Burlador De Sevilla - ‬1 min walk
  • ‪Pepe Anca Tierra Y Mar - ‬2 min walk

About this property

Casa Pestagua Relais Châteaux

Luxury hotel with free breakfast and a fitness center
Guests staying at Casa Pestagua Relais Châteaux enjoy an outdoor pool, a gym, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 60 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include a terrace, wedding services, and a banquet hall.
LCD TVs come with cable channels and first-run movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Minibars, safes, and ironing boards are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Banquet hall
  • Colonial architecture
  • Renovated entire property - March 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • First-run movies
  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 2)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Casa Pestagua
Casa Pestagua Boutique Spa
Casa Pestagua Boutique Spa Cartagena
Casa Pestagua Hotel
Casa Pestagua Hotel Boutique
Casa Pestagua Relais Châteaux Hotel Cartagena
Casa Pestagua Hotel Boutique Spa Cartagena
Hotel Casa Pestagua
Hotel Pestagua
Pestagua Hotel
Casa Pestagua Cartagena
Casa Pestagua Hotel Boutique Cartagena
Casa Pestagua Relais Châteaux Hotel
Casa Pestagua Relais Châteaux Cartagena
Casa Pestagua Hotel Boutique Spa
Casa Pestagua Relais Châteaux
Casa Pestagua Relais Chateaux
Casa Pestagua Relais Châteaux Hotel
Casa Pestagua Relais Châteaux Cartagena
Casa Pestagua Relais Châteaux Hotel Cartagena

Frequently asked questions

What's there to do near Casa Pestagua Relais Châteaux?

This hotel is situated in Cartagena Walled City within a short 7-minute walk of Clock Tower and also 19 minutes on foot from Bocagrande Beach. You'll also find Walls of Cartagena and Bolivar Square less than a mile away.

Will I be able to park at Casa Pestagua Relais Châteaux?

No, there isn't parking at this hotel.

Does Casa Pestagua Relais Châteaux feature a casino at the property?

No, Casa Pestagua Relais Châteaux doesn't have a casino.

Is there an indoor pool at Casa Pestagua Relais Châteaux?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Casa Pestagua Relais Châteaux good for couples?

This boutique hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Casa Pestagua Relais Châteaux?

No, this hotel doesn't have a spa tub.

Does Casa Pestagua Relais Châteaux feature a restaurant that includes a breakfast menu?

Yes, Casa Pestagua Relais Châteaux serves free full breakfasts each morning from its restaurant.

Does Casa Pestagua Relais Châteaux allow pets to stay for free?

No, pets and service animals aren't allowed at Casa Pestagua Relais Châteaux.

Are there connecting rooms at Casa Pestagua Relais Châteaux?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Casa Pestagua Relais Châteaux?

The closest major airport to Casa Pestagua Relais Châteaux is Rafael Nunez Intl. Airport (CTG), which is 3.6 mi away (8 minutes by car).

Are there rooms with balconies that I can book at Casa Pestagua Relais Châteaux?

No, there aren't any guestrooms with balconies at Casa Pestagua Relais Châteaux.

Does Casa Pestagua Relais Châteaux offer wedding services?

Take advantage of the wedding venue at Casa Pestagua Relais Châteaux if you plan to say "I do" during your trip.

Casa Pestagua Relais Châteaux Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 225 out of 266 reviews
Rating 8 - Good. 23 out of 266 reviews
Rating 6 - Okay. 12 out of 266 reviews
Rating 4 - Poor. 3 out of 266 reviews
Rating 2 - Terrible. 3 out of 266 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Demery

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars! For everything! I literally cried when I had to say goodbye to this hotel. It is STUNNING! I have never felt so welcome and connected to a staff at a hotel before. My husband and I spent 7 nights at Casa Pestagua, and it still wasn't enough time. The atmosphere is relaxing and calm. The gourmet breakfast is beyond extraordinary, and the menu has so many choices. There wasn't anything I asked for that the staff didn't go above and beyond to help accommodate my requests. Definitely go to the spa at the sister hotel for a treatment and take the private boat to Acasi for the day. The pool is a paradise escape during the heat of the Cartagena afternoons. I would like to personally thank Louis, Carlos, Amanda, and Yeily for taking care of us and making us feel at home. Thank you so much to everyone else on staff, too. I will be returning to Cartagena, if only to relax and enjoy this hotel, it's superb service, and see the familiar and friendly faces of the Casa Pestagua team.
Stayed 7 nights in Feb 2025

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pricey but worth it

Great location in Old Historic District. All staff extraordinarily service-oriented.
Stayed 3 nights in Jan 2025

10/10 Excellent

John, Boise

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Hotel in the heart of Cartagena
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrew

Stayed 2 nights in Jan 2025

10/10 Excellent

Duncan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute paradise
Stayed 1 night in Jan 2025

10/10 Excellent

Tamara

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The incredibly warm and friendly staff were the best part of our stay in this beautiful hotel, and the breakfasts and dinner in the hotel’s restaurant were amazing!! Would definitely stay at this property again during a future stay in Cartagena.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fantastic hotel. Every member of staff goes out of their way to make the hotel your home. From housekeeping to pool staff to reception to waiters to Operations to reservations- all seamlessly working together to offer the best experience. Big shout out to Leo for producing perfect bite at 1am!!
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

LEONARD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The main differentiating feature at this wonderful RC is the friendliness and attention to service by staff and management. Remembering small preferences and remembering names and likes for breakfast are a couple of examples. Of course and we’ll take care of it are ingrained into the staff. We’d go back in a heartbeat and strongly recommend to one and all.
Stayed 8 nights in Dec 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property and amazing service

Beautiful hotel in the historic part of Cartagena. The rooms are beautiful and very clean. Best part of the hotel is the staff and the level of service, just incredible.
Stayed 3 nights in Dec 2024

10/10 Excellent

Enrique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place in the heart of Cartagena. This hotel is lovely. The staff is wonderful and really care about your experience The breakfast were absolutely incredible, this hotel exceeded my expectations and I highly recommend anyone to stay here! Thank you to the lovely staff for such a memorable stay.

10/10 Excellent

JUAN, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very frinedly, always willing to help.
Stayed 3 nights in Oct 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Pierpaolo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived to our 6:30 am departure (with lovely bagged breakfasts in hand) we were treated like royalty. This hotel is as close to perfect as a hotel can be. Be sure to try their restaurant for lunch or dinner. They’ve crafted a fusion of local fare with Lebanese and the resulting dishes are amazing.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joy Antonelle, Glastonbury

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot say enough wonderful things about Casa Pestagua in Cartagena’s Walled City. It was a beautiful hotel in the heart of the Walled City, just one or two blocks away from all the major historic sites. On their street were also the best restaurants and nice shops. But most of all, the absolute best part about Casa Pestagua is her staff. I’m just 3 days off being there, we were greeting everyone by their first names because they likewise always greeted us by name and with full genuine smiles. Thank you Katherine, Nuris, Brando, Leo, David, Carlo, Caroll, Hernan and Diocelin. You made our short trip to Cartagena truly memorable. Hope to see you again soon, even if we forgot to “pat Hertrudes on the back” 😜
Stayed 3 nights in Sep 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Margot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING!!

Truly amazing stay! The staff, food, rooms, beds, pool, and drinks exceeded expectations. Must stay if you want a relaxing and quaint experience, it almost felt like you didn’t want to leave the villa. Highly recommend!
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Experience Ever

I have no words to express my experience in this hotel. This is the best example what an excellent customer service is. I have been many times in Cartagena and never been to a place like this. Food, Location, Service, Everything was impecable. I would like to highlight the amazing team who took care of me, Katherine the team leader, as well as Caroline the host. Amanda the bartender, Leo the concierge, David the captain, and German. And my waitresses Diocelin, Ivón, and Yenifer. They will guarantee as well as the rest of the team to make your vacations the most beautiful experience ever.
Stayed 2 nights in Jul 2024

10/10 Excellent

Abbey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely wonderful!

Stayed 4 nights in Jul 2024

10/10 Excellent

Rodney

Traveled with partner
Liked: Amenities
The staff and team at Casa Pestagua practice and reflect the best in personal client service. My wife and I felt they made the difference in our vacation and we are grateful. Beautiful property and warm comfortable rooms.
Stayed 3 nights in Jul 2024

10/10 Excellent

Todd

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024