Balcones de Alheli Hotel

Hotel with free breakfast, steps from Clock Tower

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Where to?

Dates

July 2025

August 2025

Superior Double Room, 1 King Bed, Balcony | Minibar, in-room safe, blackout drapes, free WiFi

Overview
Rooms
Location
Policies

Popular amenities

Gym
Pool
Pet friendly
Breakfast included
Laundry
Housekeeping

Explore the area

Calle del Porvenir, con calle Vicente Garcia #6-17, Cartagena, Bolivar, 130001

Clock Tower
‪3 min walk‬
Walls of Cartagena
‪3 min walk‬
Cartagena de Indias Convention Center
‪5 min walk‬
Cartagena (CTG-Rafael Núñez Intl.)
‪7 min drive‬

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Room options

Minibar, in-room safe, blackout drapes, free WiFi

Family Room

377 sq ft
City view
Sleeps 4
2 Double Beds

Standard Room, 2 Double Beds

215 sq ft
City view
Sleeps 4
2 Double Beds

Standard Double Room

215 sq ft
City view
Sleeps 2
1 Double Bed

Double Room, 1 King Bed

237 sq ft
Sleeps 2
1 King Bed

About the neighborhood

Cartagena

Located in Cartagena Walled City, Balcones de Alheli Hotel is adjacent to Clock Tower and within a 15-minute walk of popular sights like Cartagena de Indias Convention Center. This 9-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

Clock Tower - 3 min walk - 0.2 miles
Bolivar Square - 3 min walk - 0.2 miles
Walls of Cartagena - 3 min walk - 0.2 miles
Cartagena de Indias Convention Center - 5 min walk - 0.3 miles
Bocagrande Beach - 20 min walk - 1.1 miles

Getting around

Rafael Nunez Intl. Airport (CTG) - 18 min drive

Restaurants

‪Restaurante Candé - ‬1 min walk
‪San Valentín Restaurante - Bar - ‬1 min walk
‪Amaretto - ‬1 min walk
‪La Esquina del pan de Bono - ‬2 min walk
‪XO Rooftop - ‬1 min walk

About this property

Balcones de Alheli Hotel

Hotel with free breakfast, steps from Clock Tower

At Balcones de Alheli Hotel, guests enjoy an outdoor pool, a gym, and a rooftop terrace. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for COP 50000 per vehicle roundtrip. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Additional amenities include free WiFi in public areas, a business center, and coffee/tea in a common area.

42-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Minibars, free local calls, and safes are also available.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Portuguese, Spanish

Similar properties

Pool
Kitchen
Parking included
Free WiFi

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle (surcharge)
Free self parking on site

Food and drink

Free full breakfast available daily 7:00 AM to 10:00 AM
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Things to do

Gym
Outdoor pool

Family friendly

Babysitting
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage

Guest services

Concierge services
Housekeeping (daily)

Business services

Business center

Outdoors

Rooftop terrace

Accessibility

No elevator

1 building
4 floors
Smoking not allowed

Room amenities

Bedroom

Blackout drapes

Bathroom

Free toiletries
Private bathroom
Shower
Towels provided

Entertainment

42-inch LED TV with cable channels

Food and drink

Minibar

Air conditioning
Free local calls
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property welcomes pets for COP 50000 per pet, per night
Restrictions apply
For more information, guests can reach out to the property at the number on the booking confirmation

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Airport shuttle fee: COP 50000 per vehicle (roundtrip)
Pet fee: COP 50000 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Check-in: 3:00 PM—-midnight
Check-out: 1 PM
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
There are no elevators.

Property is also known as

Balcones de Alhelì

Balcones de Alhelì B&B

Balcones de Alhelì B&B Cartagena

Balcones de Alhelì Cartagena

Balcones de Alhelí Hotel

Balcones de Alheli Hotel Hotel

Balcones de Alheli Hotel Cartagena

Balcones de Alheli Hotel Hotel Cartagena

Frequently asked questions

Is a free cancellation option available at Balcones de Alheli Hotel?

Balcones de Alheli Hotel provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What's there to see near Balcones de Alheli Hotel?

This hotel is situated in Cartagena Walled City within a short 2-minute walk of Clock Tower and also 20 minutes on foot from Bocagrande Beach. You'll also find Bolivar Square and San Pedro Claver Church and Convent less than a mile away.

Will I be able to park at Balcones de Alheli Hotel?

Yes, self parking is offered for free at the hotel.

Does Balcones de Alheli Hotel have a casino at the property?

No, Balcones de Alheli Hotel doesn't have a casino.

Is there an indoor pool at Balcones de Alheli Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Balcones de Alheli Hotel?

Couples staying at this hotel will appreciate amenities like a minibar as well as an outdoor pool and a restaurant.

Are there hot tubs at Balcones de Alheli Hotel?

No, this hotel doesn't have a spa tub.

Does Balcones de Alheli Hotel feature a restaurant that includes a breakfast menu?

Yes, Balcones de Alheli Hotel serves free full breakfasts each morning from its restaurant.

Does Balcones de Alheli Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Balcones de Alheli Hotel for a fee of COP 50000 per pet, per night.

Does Balcones de Alheli Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Balcones de Alheli Hotel?

The closest major airport to Balcones de Alheli Hotel is Rafael Nunez Intl. Airport (CTG), which is 4.2 mi away (18 minutes by car).

Can I book a room with a balcony at Balcones de Alheli Hotel?

Yes, some guestrooms at Balcones de Alheli Hotel offer a balcony and may feature city views.

Balcones de Alheli Hotel Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8/10 Good

SteveUrq, Orlando, Florida

Traveled with partner

Mar 18, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location of this hotel in the heart of the Old City is unbeatable. The staff are attentive and very friendly, and all in all we really enjoyed our stay.

Stayed 7 nights in Mar 2020

8/10 Good

Verified traveler

Mar 5, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with family

Feb 23, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great overall but hard to sleep with all the noise from the street below. Band noises till 330am

Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group

Feb 20, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location was great . Balcony view was beautiful. Breakfast was good. Can’t complaint. Affordable place to Stay .

Stayed 1 night in Feb 2020

10/10 Excellent

Osiris

Traveled with group

Feb 9, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Clean, Modern, Tall Ceilings, & Confortable

I loved my stay at this hotel, is conveniently placed in the tourist part of Cartagena. the breakfast is good and the rooms are even better. Modern style comfortable beds, Cold and Hot Water, air conditioner plus ceiling fan. Nice size TV and closet space. My room had a great balcony with view of the city. The pool on the rooftop is perfect for sitting and talking. I highly recommend this place to stay. Next door is good cafe and restaurant. Ask for the security safe key at the reception so you can safely store your stuff.

Stayed 1 night in Feb 2020

8/10 Good

Cindi

Jan 19, 2020

Liked: Room comfort

Quaint place

Nice little place. Clean, comfortable bed. A/C worked well. Nothing fancy but would stay here again. Good location...block from Clock Tower, so you are a little further from the noise. Check in was easy. They have a hot breakfast on the roof top that was very good!

Stayed 1 night in Jan 2020

6/10 Okay

Carolina

Dec 3, 2019

Liked: Cleanliness, staff & service

Disliked: Room comfort

Comfortable but noisy

Too noisy, we couldn’t sleep!!

Stayed 2 nights in Nov 2019

6/10 Okay

Tatiana

Nov 20, 2019

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Cartagena Walled City Hotel

The hotel is in a good location, inside the Walled City of Cartagena - historical part of the city. This is just about all that is good about this hotel. The hotel itself is old and very tired, not a 3 star. There is a disco nearby and after our first night, we asked to change the room. The hotel is small though and they did not have another room available. The reception staff were nice and the guy at the desk offered another hotel nearby that we can move to (part of the same chain). The hotel was called The Ethnic Thematic Hotel, a newer hotel with themed rooms. The room we were offered was very cute - Carnaval de Baranquilla. So we moved and enjoyed the rest of our stay there. The Thematic hotel was even smaller than Balcones and there was not always a person in reception there and alsk we had to go to Balcones for breakfast as Thematic did not have a restaurant, but that was OK, as the hotels were close to one another. The breakfast was quite basic, but OK. I would have not expected more from it anyway. PS. Hotels.com says Check in at Balcones De Alheli is 2pm, but in fact it is 3pm as we had to go away for an hour when we arrived at 2pm and come back later. This needs to be corrected. I attached photos of the Ethnic Thematic Hotel as Balcones de Alheli did not look nice and nothing like the pictures I saw on Hotels.com, so was not worth taking any pics.

Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveler

Business traveler, Traveled with partner

Oct 23, 2019

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

For the price the hotel is not in its best shape. Staff its good and professional but hotel conditions are not the best. Rooms need more care. Bathroom is not good. The internet is horrible. Breakfast is ok.

Stayed 1 night in Oct 2019

10/10 Excellent

Osiris

Jul 27, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, location, clean rooms and friendly staff

The hotel was very clean, the staff was also very accommodating and helpful. Location is perfect for statying right across the street from the wall city. El hotel stubo muy limpio, las attenciones fueron excelentes y acomodantes.

Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Jun 6, 2019

Liked: Cleanliness, staff & service

Stayed 1 night in Jun 2019

10/10 Excellent

Victoria

Feb 27, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel with an amazing rooftop view!

Stayed 2 nights in Dec 2018

4/10 Poor

William J

Feb 21, 2019

Disliked: Property conditions & facilities

overpriced, not romantic

At $119 it was overpriced, very convenient location but a small room and smallish bed with no frills. Breakfast fine, but not a good place for a couple and shouldn't cost more than $70

Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Jan 24, 2019

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Spend a few extra bucks and stay somewhere else.

This is basically a glorified hostel. The bathrooms were dirty. Puddle of water around the toilet and main bathroom drain. Walls could use a paint job, no lock on the safe, no iron etc. Shower floors were dirty. Wore my flip flops to shower. The roof top pool was beautiful.

Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Traveled with group

Jan 7, 2019

Liked: Cleanliness, property conditions & facilities

Great location, walking distance to almost everything and easy to flag taxis when needed

Stayed 3 nights in Jan 2019

2/10 Terrible

Verified traveler

Jan 1, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They oversold the rooms and move me to another hotel

Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Business traveler, Traveled with partner

Nov 16, 2018

Liked: Cleanliness, staff & service

Its a good enough hotel to stay in the walled city. Price is ok. It’s clean with good staff. Its central to any place inside the walled city. Breakfast options are ok. Could be better.

Stayed 2 nights in Nov 2018

2/10 Terrible

JA

Sep 4, 2018

Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth it, you will pay for the location

This hotel was way below expectations. Indeed is in a great location but definitely not good. Bed is not good quality and very uncomfortable. The shower has no hot water. The roof top and breakfast are not as good as the pictures. I don’t recommend it.

Stayed 1 night in Aug 2018

6/10 Okay

Eriana, Miami, FL

Aug 13, 2018

Liked: Staff & service

Disliked: Room comfort

The staff at this hotel was excellent very attentive and dedicated to the service but this hotel is located around the corner from two nightclubs and you can hear the music as if you were in the club yourself. We stayed in room 307 and out of the three nights we were not able to sleep throughout the night. We would wake up from the music around 2 o’clock and not go back to sleep until 6am when they turned down the music. I would not recommend this hotel if you are a light sleeper or like to rest overall. They provide you with ear plugs but they’re useless. The AC of the room works fine, the room’s floor is a little dirty and the towels are hard. The breakfast that’s included is good but you have to be there early as they run out of food. The hotel is very nicely decorated but we dreaded when the night came as we knew we were not able to get a fullnight sleep.

Stayed 3 nights in Aug 2018

8/10 Good

Verified traveler

Apr 28, 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

In the center of everything. Great breakfast. Great staff. Recommended.

Stayed 4 nights in Apr 2018

8/10 Good

Verified traveler

Oct 14, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, clean, close to everything, very convenient. I recommend.

Stayed 5 nights in Oct 2017

4/10 Poor

Verified traveler

Jul 21, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the place if you want to sleep between 9pm-5am

There is a disco next to the hotel that plays techno music at top volume starting at 9 pm and not ending until 5am EVERY night. Our walls shook from the bass vibrations and The noise making it difficult to sleep. Also, be sure you know exactly what you are being charged for the rooms and that you get the room type you reserved. We did not and when we tried to discuss the room charges we were referred to Expedia by the hotel staff. Expedia was wonderful and immediately called the hotel on our behalf to discuss our concerns. Unfortunately, contrary to the hotels representation -the hotel collects payment --not Expedia.

Stayed 4 nights in Jul 2017

10/10 Excellent

Carlos, Venezuela

Feb 11, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

No complaints... Had a great time. Better than i imagined it

4/10 Poor

Steven

Nov 9, 2016

Disliked: Staff & service

Keep track of the Mini Bar

This place charged me for a container of Pringles that I never opened. They charged me 10.000 pesos at checkout that I never agreed to. They never gave me the extra towels that I requested. The balcony door woul never open. I'd complain more but I am too busy stuffing my face with leftover Chinese food. I should have finished it last night but I just couldn't so here I am. The breakfast on the roof was fantastic. The shower worked great. The beds were mostly comfy. Oh, the club below the hotel is an illegal brothel. So don't go there. Even though the music from this brothel is the main complaint on reviews for this hotel. Weird. Oh well, #Colombia

10/10 Excellent

Lorena, USA

Jul 29, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy and will return.

My birthday vacation with family.

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Balcones de Alheli Hotel

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Popular amenities

Explore the area

Book today, save on your next hotel stay

Room options

View all photos for Family Room

Family Room

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

View all photos for Standard Double Room

Standard Double Room

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed

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About the neighborhood

Cartagena

What's nearby

Getting around

Restaurants

About this property

Balcones de Alheli Hotel

Languages

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Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Balcones de Alheli Hotel Reviews

Reviews

Good

8.2/10

8.2/10

7.4/10

7.4/10

Reviews

8/10 Good

SteveUrq, Orlando, Florida

SteveUrq

8/10 Good

Verified traveler

Verified traveler

8/10 Good

Verified traveler

Verified traveler

10/10 Excellent

Verified traveler

Verified traveler