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Hyatt Carmel Highlands

4.0 star property

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Photo gallery for Hyatt Carmel Highlands

Fireplace
Couples treatment rooms, hot stone massages, deep-tissue massages
Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
120 Highland Dr, Carmel, CA, 93923
  • Place, Gravity Garden
    ‪11 min walk‬
  • Place, Point Lobos State Natural Reserve
    ‪13 min walk‬
  • Place, Point Lobos Ranch
    ‪16 min walk‬
  • Airport, Monterey, CA (MRY-Monterey Peninsula)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Garden View

Standard Room, 1 King Bed, Garden View | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 380 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Ocean View

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(22 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Garden View

Standard Room, 2 Queen Beds, Garden View | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Sunset Suite, 1 Queen Bed with Sofa bed, Ocean View

Sunset Suite, 1 Queen Bed with Sofa bed, Ocean View | Premium bedding, down comforters, pillowtop beds, in-room safe

Sunset Suite, 1 Queen Bed with Sofa bed, Ocean View

  • Ocean view
  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Big Sur Suite, 1 Bedroom, Ocean View

Big Sur Suite, 1 Bedroom, Ocean View | Living area | 54-inch flat-screen TV with cable channels, TV, fireplace

Big Sur Suite, 1 Bedroom, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 609 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Point Lobos Suite, 1 Bedroom, Ocean View

Point Lobos Suite, 1 Bedroom, Ocean View | Living area | 54-inch flat-screen TV with cable channels, TV, fireplace

Point Lobos Suite, 1 Bedroom, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 850 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

View all photos for Townhome, 1 Bedroom, Kitchenette, Ocean View

A modern living room with a fireplace, a flat-screen TV, and a balcony with a view of the sea.

Townhome, 1 Bedroom, Kitchenette, Ocean View

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 893 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed
  • Free WiFi

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About the neighborhood

Carmel

Located in Carmel Highlands, Hyatt Carmel Highlands is a leisurely stroll from sights such as Point Lobos State Natural Reserve and Gravity Garden. This 4-star resort has 142 guestrooms and offers a full-service spa, an outdoor pool, and free in-room WiFi.
View more Resorts in CarmelOpens in a new window

What's nearby

  • Gravity Garden - 11 min walk - 0.6 miles
  • Point Lobos State Natural Reserve - 13 min walk - 0.7 miles
  • Point Lobos Ranch - 16 min walk - 0.9 miles
  • Carmel Beach - 10 min drive - 5.6 miles
  • Carmel Valley Ranch Golf Course - 21 min drive - 13.0 miles

Getting around

  • Monterey Station - 25 min drive
  • Monterey Peninsula Airport (MRY) - 19 min drive

Restaurants

  • ‪Starbucks - ‬6 min drive
  • ‪La Bicyclette - ‬9 min drive
  • ‪Carmel Valley Coffee Roasting Company at The Crossroads - ‬6 min drive
  • ‪Sea Harvest Fish Market & Restaurants - ‬6 min drive
  • ‪Pacific's Edge - ‬1 min walk

About this property

Hyatt Carmel Highlands

Guests of Hyatt Carmel Highlands enjoy a full-service spa, an outdoor pool, and a gym. You can take advantage of free valet parking if you drive. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this spa resort include free WiFi in public areas, a hot tub, and meeting rooms.
54-inch flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Dryers, fireplaces, and balconies or patios are other standard amenities.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, and Swedish massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pacific's Edge

Things to do

  • Children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • DVD player
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 54-inch flat-screen TV with cable channels
  • DVD player
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3 AM

Check-out

Check-out before noon

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 56.57 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Phone calls

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 35 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the resort at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Carmel Highlands
Carmel Highland Inn

Frequently asked questions

Is free cancellation available at Hyatt Carmel Highlands?

Hyatt Carmel Highlands offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Carmel Highlands?

As of May 5, 2026, prices found for a 1-night stay for 2 adults at Hyatt Carmel Highlands on May 11, 2026 start from $622, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hyatt Carmel Highlands?

This resort is situated in Carmel Highlands within a short 12-minute walk of Point Lobos State Natural Reserve and also 14 minutes on foot from Point Lobos Ranch. You'll also find Carmel Beach and Carmel Mission Basilica within a short drive.

Is parking available on site at Hyatt Carmel Highlands?

Yes, valet and self parking are offered for free at the resort. Wheelchair-accessible van parking is also available for guests.

Is there a spa at Hyatt Carmel Highlands?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Swedish massages, and couples treatments.

Does Hyatt Carmel Highlands include a casino on the premises?

No, Hyatt Carmel Highlands doesn't have a casino.

Will I find an indoor pool at Hyatt Carmel Highlands?

No, this resort doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Hyatt Carmel Highlands a good place to stay for couples?

There are many amenities for couples at this resort, including a fireplace as well as a restaurant and an outdoor pool.

Are there hot tubs at Hyatt Carmel Highlands?

No, but some guestrooms at this resort feature jetted bathtubs.

Does Hyatt Carmel Highlands have a restaurant that serves breakfast?

Yes, Hyatt Carmel Highlands serves a cooked-to-order breakfast for a surcharge each morning at Pacific's Edge.

Does Hyatt Carmel Highlands allow pets to stay free of charge?

No, pets aren't allowed at Hyatt Carmel Highlands though service animals are welcome.

Are there connecting rooms at Hyatt Carmel Highlands?

No, there aren't connecting guestrooms at this resort.

How far is the airport from Hyatt Carmel Highlands?

The closest major airport to Hyatt Carmel Highlands is Monterey Peninsula Airport (MRY), which is 10.3 mi away (19 minutes by car). Another top airport is Salinas, CA (SNS-Salinas Municipal), which is located 27.9 mi away (43-minute drive).

Are there rooms with balconies that I can book at Hyatt Carmel Highlands?

Yes, every guestroom at Hyatt Carmel Highlands comes with a balcony/patio and some offer ocean and garden views.

Hyatt Carmel Highlands Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 508 out of 927 reviews
Rating 8 - Good. 185 out of 927 reviews
Rating 6 - Okay. 120 out of 927 reviews
Rating 4 - Poor. 72 out of 927 reviews
Rating 2 - Terrible. 42 out of 927 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Moshe

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Check-in team was friendly, property was amazing. Fitness room was very nice. Unfortunately the coffee machine in the room did not work, not their fault but I did let them know. And I sent a message through the app and evidently they don’t read it so if you want something special, you need to talk to them.
Stayed 1 night in Jan 2026

10/10 Excellent

Ema

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2026

10/10 Excellent

Oscar

Stayed 2 nights in Jan 2026

8/10 Good

Myriam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay!
Stayed 2 nights in Jan 2026

10/10 Excellent

Lauryn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing! Couldn’t have asked for a better stay.
Stayed 2 nights in Jan 2026

4/10 Poor

Eliza

Stayed 2 nights in Jan 2026

10/10 Excellent

Susan, Morristown

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was extra kind. The room was very clean and comfortable. The premises was absolutely gorgeous. The food and drinks in the restaurant were superb.
Stayed 2 nights in Jan 2026

2/10 Terrible

Mary

I explained to the hotel that I was having kidney stone surgery and they refused to offer me a refund. I also tried to book different dates later in the year but the trip turned out to be much more expensive. They don't care and don't respond unless you contact them via email, and several telephone messages. They don't care one bit. The trip protection fee only lasted two weeks. Hotel looks nice but if you cant go expect to lose over $1000 like I did.
Stayed 3 nights in Jan 2026

10/10 Excellent

Genaro

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing.
Stayed 1 night in Jan 2026

10/10 Excellent

Teri

Stayed 2 nights in Jan 2026

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The suite was really clean,comfortable and quiet.We had a great stay .We would definitely stay here again and highly recommend it.
Stayed 3 nights in Jan 2026

10/10 Excellent

Annabelle

we stayed in a junior suite & fell
Stayed 2 nights in Jan 2026

8/10 Good

Ashley

Stayed 1 night in Jan 2026

10/10 Excellent

Marissone

Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous view and great room!
Stayed 2 nights in Jan 2026

10/10 Excellent

Bobbi-lyn

Stayed 2 nights in Jan 2026

4/10 Poor

Xiaohua

Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic views. Room was incredible and the staff were outstanding making our stay perfect. Looking forward to a return trip.
Stayed 3 nights in Jan 2026

10/10 Excellent

Takudzwa

Stayed 1 night in Dec 2025

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible experience. Contacted the front desk several times to share feedback, no response. Ants throughout the room. Very unpleasant experience.
Stayed 2 nights in Dec 2025

4/10 Poor

Lizzy

Traveled with partner
We didn’t get our room until 5pm, when check in time was 4. Although,We did get a voucher for the restaurant. Once we were in our room, the room did match the picture. The view was underwhelming for the price we paid. We also found ants on our bed and in the bathroom area. Very disappointing
Stayed 1 night in Jan 2026

8/10 Good

Anja

Stayed 2 nights in Dec 2025

10/10 Excellent

Nolan

Stayed 2 nights in Dec 2025

4/10 Poor

Ajay

Disliked: Amenities, property conditions & facilities
Old property, with ocean views, not worth the cost. Overall good staff.
Stayed 2 nights in Dec 2025

4/10 Poor

Ashley

Traveled with partner
Disliked: Amenities
while the welcome drink was a nice touch, the hotel is located in a lower area with many stairs, which made carrying luggage quite challenging. The loading zone was small, so loading and unloading was inconvenient. Note this hotel does not have elevators so be aware of this when you travel with elderly family members or friends.
Stayed 1 night in Dec 2025

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