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Novotel Cardiff Centre

4.0 star property
Hotel with a full-service spa, near Cardiff Bay

Choose dates to view prices

Photo gallery for Novotel Cardiff Centre

Exterior
Interior entrance
Building design
Interior
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
Schooner Way, Atlantic Wharf, Cardiff Bay, Cardiff, Wales, CF10 4RT
  • Place, Utilita Arena Cardiff
    ‪6 min walk‬
  • Place, Cardiff Bay
    ‪15 min walk‬
  • Place, Cardiff Castle
    ‪16 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪25 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Queen Bed with Sofa bed

  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed

7.8 out of 10
Good
(15 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(56 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Cardiff

Located in Cardiff City Centre, Novotel Cardiff Centre is within a mile (2 km) of popular sights such as Principality Stadium and Cardiff Bay. This 4-star hotel has 138 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Utilita Arena Cardiff - 6 min walk - 0.4 miles
  • St. David's - 11 min walk - 0.6 miles
  • Cardiff Bay - 15 min walk - 0.8 miles
  • Cardiff Castle - 16 min walk - 0.9 miles
  • Wales Millennium Centre - 16 min walk - 0.9 miles

Getting around

  • Cardiff Queen Street Station - 11 min walk
  • Cardiff International Airport (CWL) - 31 min drive

Restaurants

  • ‪Espresso Bar - John Lewis - ‬10 min walk
  • ‪Prezzo - ‬9 min walk
  • ‪Costa Coffee - ‬9 min walk
  • ‪The Ivy Cardiff - ‬10 min walk
  • ‪Pret a Manger - ‬9 min walk

About this property

Novotel Cardiff Centre

Hotel with a full-service spa, near Cardiff Bay
Novotel Cardiff Centre features a full-service spa, an indoor pool, and a gym. If you drive, self parking is GBP 24.00 per night, or you can take advantage of the airport shuttle (available 24 hours) for GBP 30 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this spa hotel include free WiFi in public areas, a conference center, and laundry facilities.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include coffee makers, hair dryers, and laptop-compatible safes. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a health club.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured self parking on site (GBP 24 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Full-service spa
  • Health club
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • Conference center (2,259 square feet of space)

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15.00 per pet, per stay
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 18.00 per person
  • Airport shuttle fee: GBP 30 per vehicle (one-way)
  • Secured self parking fee: GBP 24.00 per night
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Novotel Cardiff Centre
Novotel Hotel Cardiff Centre
Cardiff Novotel
Hotel Accor Cardiff Centre
Novotel Cardiff Centre Hotel Cardiff
Novotel Cardiff Centre Wales
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Hotel
Novotel Cardiff Centre Cardiff
Novotel Cardiff Centre Hotel Cardiff

Frequently asked questions

Is free cancellation available at Novotel Cardiff Centre?

Novotel Cardiff Centre provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Novotel Cardiff Centre?

As of Feb 8, 2026, prices found for a 1-night stay for 2 adults at Novotel Cardiff Centre on Mar 1, 2026 start from $77.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Novotel Cardiff Centre?

This hotel is situated in Cardiff City Centre within a short 16-minute walk of Principality Stadium and also 20 minutes on foot from Cardiff Bay. You'll also find Utilita Arena Cardiff and St. David's less than a mile away.

Will I be able to park at Novotel Cardiff Centre?

Yes, secured parking is offered for GBP 24.00 per night. Electric car charging is also available for guests.

Is a spa located at Novotel Cardiff Centre?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Novotel Cardiff Centre have a casino?

No, Novotel Cardiff Centre doesn't have a casino.

Is there an indoor pool at Novotel Cardiff Centre?

Yes, this hotel has an indoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What amenities will couples enjoy at Novotel Cardiff Centre?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Novotel Cardiff Centre?

Yes, this hotel has a spa tub.

Does Novotel Cardiff Centre have a restaurant with a breakfast menu?

Yes, Novotel Cardiff Centre serves buffet breakfast for a surcharge each morning at Elements.

Does Novotel Cardiff Centre allow pets to stay for free?

Although they can't stay for free, pets are welcome at Novotel Cardiff Centre for a fee of GBP 15.00 per pet, per stay.

Are there connecting rooms at Novotel Cardiff Centre?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Novotel Cardiff Centre?

The closest major airport to Novotel Cardiff Centre is Cardiff International Airport (CWL), which is 14.5 mi away (31 minutes by car). Another top airport is Bristol International Airport (BRS), which is around 20.9 mi away.

Can I book a room with a balcony at Novotel Cardiff Centre?

No, at Novotel Cardiff Centre, there aren't any guestrooms that list a balcony.

Novotel Cardiff Centre Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 421 out of 1006 reviews
Rating 8 - Good. 289 out of 1006 reviews
Rating 6 - Okay. 165 out of 1006 reviews
Rating 4 - Poor. 88 out of 1006 reviews
Rating 2 - Terrible. 43 out of 1006 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities
Great location and helpful staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Huw

Stayed 1 night in Nov 2025

8/10 Good

sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable room (but shower leaked). Friendly staff especially restaurant. Spa was great. Good bar selection (could have been open a bit later tho)
Stayed 1 night in Nov 2025

10/10 Excellent

Chris M

Stayed 7 nights in Oct 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff clean rooms clean Hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Stayed 1 night in Oct 2025

4/10 Poor

Jack

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Shower was cold. Room was cold
Stayed 2 nights in Oct 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff.
Stayed 2 nights in Sep 2025

2/10 Terrible

Alex

Business traveler
Disliked: Amenities
I checked in after a long day at work, fine no issue, went to my room having not been told that the hotel was running some sort of halloween offer as there were kids EVERYWHERE! so I came down stairs at approx 5.50pm to use the pool and steam room only for one of the receptionists run like mad to stop me from entering the pool telling me "its full when arent letting anyone else into the pool" ok fine i'll just use the steam room instead, "no were nit letting anyone in full stop" EXCUSE ME having paid a substantial sum for a one night stay I dont expect to be told I cant use facilities I'VE PAID FOR because you choose to turn the pool into Butlins. I am down in the area for work again in a couple of weeks and guess what... I wont be spending another penny in that hotel. Outrageous, extremly unhappy, nobody checked on leaving if everything was ok etc etc. Just took my money and basically gave me the impression I just have to suck it up.....
Stayed 1 night in Oct 2025

2/10 Terrible

James

Stayed 2 nights in Oct 2025

8/10 Good

cameron

Stayed 2 nights in Oct 2025

8/10 Good

Jo

Stayed 6 nights in Oct 2025

8/10 Good

Rhodri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money w the health spa and gym.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Shaun

Stayed 1 night in Oct 2025

4/10 Poor

Graeme

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2025

8/10 Good

Niel

Liked: Staff & service
Fine
Stayed 2 nights in Oct 2025

6/10 Okay

Darren

Disliked: Cleanliness, property conditions & facilities
Room was clean but really needed a general tidy up and refurb
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Stayed 1 night in Oct 2025

10/10 Excellent

dubravka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing pool, great food, walking distance from the central railway station and the city center, 2 deli markets across the street. Super friendly and helpful staff.
Stayed 5 nights in Oct 2025

8/10 Good

Claire

Stayed 2 nights in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel w nice pool, gym and sauna!
Stayed 1 night in Sep 2025

2/10 Terrible

Teresa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was left unmade bathroom unclean.
Stayed 2 nights in Sep 2025

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