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Hôtel Pont Rouge, Carcassonne

3.0 star property
VIP Access

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Photo gallery for Hôtel Pont Rouge, Carcassonne

Lobby
Property video
Desk, laptop workspace, blackout drapes, soundproofing
Reception
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Housekeeping

Explore the area

View in a map
Rue Yves de Kerguelen - ZI Pont Rouge, Carcassonne, Aude, 11000
  • Place, Saint-Jean Locks
    ‪11 min walk‬
  • Place, Château Comtal
    ‪7 min drive‬
  • Place, Theatre Jean Deschamps
    ‪8 min drive‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪10 min drive‬
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Double Room

Double Room | Desk, laptop workspace, blackout drapes, soundproofing

Double Room

9.2 out of 10
Wonderful
(24 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with two beds, a desk, and a chair. There are two wall-mounted lamps and a large mural on the wall.

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | Desk, laptop workspace, blackout drapes, soundproofing

Quadruple Room

9.2 out of 10
Wonderful
(12 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds
  • Free WiFi

View all photos for Standard Triple Room (3 Beds)

Standard Triple Room (3 Beds) | Desk, laptop workspace, blackout drapes, soundproofing

Standard Triple Room (3 Beds)

8.8 out of 10
Excellent
(5 reviews)
  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Desk, laptop workspace, blackout drapes, soundproofing

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Carcassonne

Saint-Jean Locks is a short stroll from Hôtel Pont Rouge, Carcassonne, and other popular attractions like Basilica of Saint-Nazaire are within a 10-minute drive. This 50-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area. It's connected to a shopping center in central Carcassonne and also close to Narbonnaise Gate and Theatre Jean Deschamps.

What's nearby

  • Saint-Jean Locks - 11 min walk - 0.6 miles
  • Château Comtal - 7 min drive - 3.0 miles
  • Historic Fortified City of Carcassonne - 7 min drive - 3.0 miles
  • Theatre Jean Deschamps - 8 min drive - 3.0 miles
  • Aude Gate - 8 min drive - 3.0 miles

Getting around

  • Carcassonne Station - 4 min drive
  • Carcassonne (CCF-Pays Cathare) - 14 min drive

Restaurants

  • ‪La rotonde - ‬5 min drive
  • ‪Chez Fred - ‬5 min drive
  • ‪Le Jardin En Ville - ‬5 min drive
  • ‪La Divine Comedie - ‬5 min drive
  • ‪Sushi Boat - ‬4 min drive

About this property

Hôtel Pont Rouge, Carcassonne

Guests of Hôtel Pont Rouge, Carcassonne enjoy access to free WiFi in public areas, meeting rooms, and coffee in a common area. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. Additional amenities include a terrace and a banquet hall.
Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Desks and wardrobes or closets are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:00 AM for a fee: EUR 13.50 for adults and EUR 5 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Ecotours
  • Shopping

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 100 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 13.50 for adults and EUR 5 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • Check-in: 4:00 PM
  • Check-out: 11:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Balladins Pont Rouge
Balladins Pont Rouge Carcassonne
Hotel Balladins Pont Rouge
INTER-HOTEL Carcassonne Hotel
INTER-HOTEL Carcassonne
Hotel Originals Carcassonne
Originals Carcassonne
Pont Rouge, Carcassonne
Hôtel Pont Rouge, Carcassonne Hotel
Hôtel Pont Rouge, Carcassonne Carcassonne
Hôtel Pont Rouge, Carcassonne Hotel Carcassonne
The Originals City Hôtel Pont Rouge Carcassonne

Frequently asked questions

Is free cancellation available at Hôtel Pont Rouge, Carcassonne?

Hôtel Pont Rouge, Carcassonne offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hôtel Pont Rouge, Carcassonne?

As of Jul 10, 2026, prices found for a 1-night stay for 2 adults at Hôtel Pont Rouge, Carcassonne on Jul 26, 2026 start from $80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Hôtel Pont Rouge, Carcassonne?

This hotel is located in Carcassonne, close to Canal du Midi Harbor Master's Office, Pont-Neuf de Carcassonne, and Narbonnaise Gate. You'll also find Basilica of Saint-Nazaire and Château Comtal within a short drive.

Is there parking available at Hôtel Pont Rouge, Carcassonne?

Yes, secured self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible parking are also available for guests.

Does Hôtel Pont Rouge, Carcassonne include a casino on the premises?

No, Hôtel Pont Rouge, Carcassonne doesn't have a casino.

Will I find an indoor pool at Hôtel Pont Rouge, Carcassonne?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hôtel Pont Rouge, Carcassonne?

Couples staying at this hotel will appreciate amenities like concierge services and a terrace plus some guestrooms include premium bedding.

Are there hot tubs at Hôtel Pont Rouge, Carcassonne?

No, there isn't a spa tub at this hotel.

Does Hôtel Pont Rouge, Carcassonne feature a restaurant that includes a breakfast menu?

Yes, Hôtel Pont Rouge, Carcassonne serves continental breakfast each morning for a surcharge from its snack bar.

Will Hôtel Pont Rouge, Carcassonne allow pets to stay for free?

No, pets aren't allowed at Hôtel Pont Rouge, Carcassonne.

Are there connecting rooms at Hôtel Pont Rouge, Carcassonne?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hôtel Pont Rouge, Carcassonne?

The closest major airport to Hôtel Pont Rouge, Carcassonne is Carcassonne (CCF-Pays Cathare), which is 4.7 mi away (14 minutes by car). Another top airport is Castres (DCM-Mazamet), which is around 22.4 mi away.

Are there rooms with balconies at Hôtel Pont Rouge, Carcassonne?

No, there aren't any guestrooms with balconies at Hôtel Pont Rouge, Carcassonne.

Hôtel Pont Rouge, Carcassonne Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 258 out of 620 reviews
Rating 8 - Good. 262 out of 620 reviews
Rating 6 - Okay. 76 out of 620 reviews
Rating 4 - Poor. 20 out of 620 reviews
Rating 2 - Terrible. 4 out of 620 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and amenities
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Kanwal

Liked: Staff & service, amenities, property conditions & facilities
Room was clean and comfortable. The bathroom bland a bit of a smell but overall it was a comfortable stay.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sharon Ann

Liked: Cleanliness, staff & service
Close to grocery stores
Stayed 1 night in Jun 2025
Verified

8/10 Good

Ning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is available for parking and near the Carcassonne Castle.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Sergiu

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good quality
Stayed 1 night in Jun 2025
Verified

8/10 Good

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room with clean and comfortable. I did have trouble with my internet connection though
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in quiet area. Easy, free parking. WiFi a challenge. Breakfast options.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We initially had problems finding it due to our Satnav but it's so well located near Carrefour and the main road to the walled city. Excellent value for money.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Vouaux

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cool
Stayed 1 night in Jun 2025
Verified

8/10 Good

jemma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok for a one night stop, quick check in and clean room but Def needs more pillows. Rubbish night's sleep with a flat pillow.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Susan E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay on the outskirts of town

The room was fairly large and the bed was comfortable. The bathroom needed a bit of attention as the shower head didn’t really fit the holder and kept flipping downwards. The shower tray didn’t seem to drain very well and the whole unit could do with being updated. Otherwise it was good. The staff were friendly and the breakfast adequate.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
It was difficult to find using Google
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Richard

This is not a waterfront property as advertised. It is on a busy roundabout. Nearest public transport is a 10 minute walk away, not a problem, but you have to walk along the side of a road with no pavement & cross over to the big shopping centre. Lots of eateries there. The hotel is next door to an Aldi. Breakfast is €11pp, you have to book. It is continental which is to be expected, but quite limited. Rooms are ok, nothing special, no safe or kettle facilities.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities
La chambre, le rapport qualité/prix
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, amenities
Personnel très courtois, chambre très propre et agréable
Stayed 2 nights in Feb 2026
Verified

8/10 Good

ALEXANDRE

Liked: Cleanliness, staff & service, amenities
Personnel accueillant, chambre confortable
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Michel

Liked: Cleanliness, staff & service, amenities
Bonjour, J'ai été surpris, alors que la chambre était payée depuis quelques jours, alors que j'ai réglé la taxe de la ville, alors que je suis un client régulier de l'hôtel, de me voir imposer une preautorisation de ma carte bancaire...
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jérémy

Liked: Cleanliness, staff & service, amenities
Séjour très agréable. Rien à signaler, chambre confortable et propre. Personnel à l’accueil chaleureux et professionnel. Je recommande.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Esperanza

Liked: Cleanliness, property conditions & facilities
El hotel está nuevo, habitación muy pequeña, con todo lo que necesitas.A las afueras del pueblo. El personal muy atento y hablan Español!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Laetitia

Liked: Cleanliness, staff & service, amenities
Chambre spacieuse et propre, salle de bain bien agencée, personnel accueillant
Stayed 1 night in Jan 2026
Verified

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
una estancia fácil, cómoda y todo muy limpio
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Valérie

Liked: Cleanliness, amenities, property conditions & facilities
Les 2 chambres étaient tout à fait propres et le personnel d'accueil tout à fait sympathique
Stayed 1 night in Dec 2025
Verified

8/10 Good

Julien

Liked: Cleanliness, amenities, property conditions & facilities
La chambre est un peu petite pour 4 personnes. Rien à dire sur le confort des lits et sur l'insonorisation. Le petit déjeuner est restreint et trop cher pour la prestation.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Marta

Liked: Cleanliness, staff & service
La habitacion un poco justa para 4 personas adultas pero las camas confortables y en general todo limpio. El desayuno bien pero por su precio podria haber mas variedad y estar mejor atendido. El hotel està bien para ir a dormir.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities
Très bien pour la chambre. Très bien pour le personnel. Le petit déjeuner est bien trop cher....
Stayed 1 night in Dec 2025

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