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Hotel Cayena Caracas

4.5 star property
Luxury hotel with free valet parking and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Hotel Cayena Caracas

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Fireplace
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Library
Interior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast available
  • Room service

Explore the area

Map
Av. José Angel lamas y El Bosque, Av. Principal de La Castellana, Caracas, Miranda, 1060
  • Altamira Square
    ‪9 min walk‬
  • Sambil Caracas Commercial Center
    ‪16 min walk‬
  • Centro Comercial Ciudad Tamanaco
    ‪3 min drive‬
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia)
    ‪31 min drive‬

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Room options

View all photos for Presidential Cayena Suite

Presidential Cayena Suite | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Presidential Cayena Suite

  • 936 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Premium Room

Deluxe Premium Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Premium Room

  • 452.1 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Prestige King

Prestige King | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Prestige King

  • 495.1 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Twin Room

  • 463 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Castellana Suite

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Castellana Suite

  • 592.0 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Ávila Suite

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Ávila Suite

  • 592.0 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Caracas

Located in Bello Campo, Hotel Cayena Caracas is within a 10-minute walk of popular sights such as Fundacion Centro de Estudios Latinoamericanos Romulo Gallegos and Altamira Square. This 46-room, 4.5-star hotel has a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Altamira Square - 9 min walk - 0.5 miles
  • Centro de Arte La Estancia - 15 min walk - 0.8 miles
  • Sambil Caracas Commercial Center - 16 min walk - 0.9 miles
  • Plaza los Palos Grandes - 16 min walk - 0.9 miles
  • Centro Comercial Ciudad Tamanaco - 3 min drive - 1.2 miles

Getting around

  • Altamira Station - 11 min walk
  • Caracas Station - 15 min drive
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 45 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Avila Tei - ‬4 min walk
  • ‪El León - ‬5 min walk
  • ‪Tony Roma's - ‬5 min walk
  • ‪Salon Canton - ‬5 min walk

About this property

Hotel Cayena Caracas

Luxury hotel with free valet parking and a 24-hour fitness center
Guests staying at Hotel Cayena Caracas enjoy an outdoor pool, a 24-hour gym, and a rooftop terrace. There's free valet parking, and an airport shuttle (available on request) for USD 336 per vehicle roundtrip. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and concierge services. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect 42-inch LED TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with Frette Italian sheets and pillow menus ensure a restful night. Other standard amenities include iPod docks, minibars, and espresso makers.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include sports massages and massages. A variety of treatment therapies are provided, including reflexology.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Similar properties

Lobby

JW Marriott Hotel Caracas

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
8.6 out of 10, Excellent, 45 reviews
$189 nightly
The price is $219
May 30 - May 31
Total includes taxes and fees
JW Marriott Hotel Caracas

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Area shuttle (surcharge)
  • Free secured, covered valet parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; USD 30 to 60 for adults and USD 30 to 60 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Sereno

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Conference center (495 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages
  • Reflexology
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (24 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (21 inches high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 79.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 30 to 60 for adults, and USD 30 to 60 for children
  • Airport shuttle fee: USD 336 per vehicle (roundtrip, maximum occupancy 3)
  • Airport shuttle fee per child: USD 280 (roundtrip), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 79.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Hotel Cayena-Caracas
Cayena Caracas
Cayena Caracas
Hotel Cayena Caracas Hotel
Hotel Cayena Caracas Caracas
Hotel Cayena Caracas Hotel Caracas

Frequently asked questions

What can I see within easy reach of Hotel Cayena Caracas?

This hotel is situated in Bello Campo within a 10-minute walk of Altamira Square and Fundacion Centro de Estudios Latinoamericanos Romulo Gallegos. You'll also find El Avila National Park and Plaza los Palos Grandes less than a mile away.

How much does it cost to stay at Hotel Cayena Caracas?

As of May 29, 2025, prices found for a 1-night stay for 2 adults at Hotel Cayena Caracas on Jun 8, 2025 start from $400.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hotel Cayena Caracas?

Yes, secured valet parking is offered for free at the hotel.

Is there a spa at Hotel Cayena Caracas?

Spa services at the hotel include sports massages and reflexology.

Does Hotel Cayena Caracas have a casino?

No, Hotel Cayena Caracas doesn't have a casino.

Is there an indoor pool at Hotel Cayena Caracas?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 7:00 PM.

Is Hotel Cayena Caracas good for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a poolside bar.

Does Hotel Cayena Caracas have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Cayena Caracas have a restaurant that serves breakfast?

Yes, Hotel Cayena Caracas serves buffet breakfast for a surcharge each morning at Sereno.

Does Hotel Cayena Caracas allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Cayena Caracas.

Does Hotel Cayena Caracas have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Cayena Caracas?

The closest major airport to Hotel Cayena Caracas is Caracas (CCS-Simon Bolivar Intl. of Maiquetia), which is 21.4 mi away (45 minutes by car).

Can I book a room with a balcony at Hotel Cayena Caracas?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy garden or mountain views.

Hotel Cayena Caracas Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 15 out of 17 reviews
Rating 8 - Good. 2 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Mustafa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mario, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was THE BEST EXPERIENCE IN OUR LIVES!!! if you really want to feel like a million dollars and be treated like a King, PLEASE PLEASE and if you make it to Caracas, YOU HAVE TO GO TO THIS HOTEL... The staff I can say hands down is the best I have ever seen in my life, even in movies... the Outstanding treatment we got from the moment we arrived was again out of this world, the facilities are nothing but incredible, the attention to detail has no words.. But make sure to stay more than one night because you will definitely want to enjoy the hotel.. My wife and I had plans to stay only one night but after the first day we decided to stay 3 additional nights. There are no words to express the food in the restaurant, the again outstanding treatment of the staff and great place this hotel is. 1 Million points to everyone working there!.. and Thank you!!..
Stayed 1 night in Jul 2018

10/10 Excellent

T.A, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, great location, awesome food

Excellent staff Great locatiom Awesome food Rooms neat and clean Upscale Privacy
Stayed 3 nights in Nov 2017

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

World class hotel

Incredible hotel, the staff is unbelievably capable and attentive to every detail.
Stayed 3 nights in Oct 2017

10/10 Excellent

la Tartaruga , Tobagp Caribbean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confy and safe

Spent 3 days inside with all what was needed. Great attentive service, quality of the products, beautiful enviroment for meetings.

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel in Caracas

If you are looking for privacy and an excellent service, Cayena is the place to stay. Beautiful decoration. Excellent amenities. Is like a bubble in a trouble city.

10/10 Excellent

shellie, Midland Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk went out of way to help us on our stay!!!

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent

10/10 Excellent

Art, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great privacy and comfort

Great hotel with great service and maximum privacy

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Good hotel.

10/10 Excellent

angel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio. buena comida. Hotel seguro. La locación es buena. las habitaciones son cómodas. Uno de los mejores hoteles en los que he estado
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

lorena, Valencia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espectacular

Excelente muy satisfecha

10/10 Excellent

CLAUDIA, Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Se andate a Caracas è qui che dovete dormire!

A Caracas per lavoro. città pericolosa, paese pericoloso. questo hotel dà la sicurezza di tutto. ed ogni confort e sta nella zona migliore della città. e' qui che dovete andare se vi recate da queste parti.