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NH Cape Town The Lord Charles

4.0 star property
Family-friendly hotel with 2 outdoor pools and a fitness center

Choose dates to view prices

Photo gallery for NH Cape Town The Lord Charles

Interior
Fireplace
Lobby
2 outdoor pools, pool umbrellas
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pool

Explore the area

Map
Corner of Main Road (M9) & Broadway, Boulevard (R44, Cape Town, Western Cape (province), 7130
  • Cheetah Outreach
    ‪4 min drive‬
  • Lourensford Wine Estate
    ‪5 min drive‬
  • Erinvale Golf Club
    ‪9 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪18 min drive‬

Room options

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About the neighborhood

Cape Town

Located in Somerset West, NH Cape Town The Lord Charles is within a few miles (5 km) of sights such as Ster-Kinekor Somerset and Cheetah Outreach. This 198-room, 4-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi.

What's nearby

  • Cheetah Outreach - 4 min drive - 2.3 miles
  • Lourensford Wine Estate - 5 min drive - 2.6 miles
  • Erinvale Golf Club - 9 min drive - 4.3 miles
  • Vergelegen Wine Estate - 9 min drive - 4.8 miles
  • Spier Wine Estate - 15 min drive - 11.8 miles

Getting around

  • Firgrove Station - 4 min drive
  • Cape Town Bellville Station - 28 min drive
  • Cape Town Intl. Airport (CPT) - 26 min drive

Restaurants

  • ‪Steffanie's Place - ‬5 min drive
  • ‪The Hussar Grill - ‬8 min walk
  • ‪Indigo Spur Steak Ranch - ‬9 min walk
  • ‪Wimpy - ‬4 min drive
  • ‪WCafe - ‬9 min walk

About this property

NH Cape Town The Lord Charles

Family-friendly hotel with 2 outdoor pools and a fitness center
Guests staying at NH Cape Town The Lord Charles enjoy access to 2 outdoor pools, a gym, and free WiFi in public areas. There's onsite parking for a fee, and an airport shuttle (available on request) for ZAR 460 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this family-friendly hotel include meeting rooms, a conference center, and a 24-hour business center.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Beds are dressed in pillow menus and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and safes are other standard amenities.
2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Exterior detail

Lord Charles Hotel, Somerset West, a Tribute Portfolio Hotel

  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 38 reviews
$105 nightly
The price is $121
Jun 20 - Jun 21
Total includes taxes and fees
Lord Charles Hotel, Somerset West, a Tribute Portfolio Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight at scheduled times and on request
  • Area shuttle up to 10 km
  • Beach shuttle (surcharge)
  • Free shopping center shuttle
  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: ZAR 214 to 527 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Terrace

Things to do

  • 2 outdoor pools
  • Gym
  • Personal motorized watercraft
  • Piano
  • Tennis
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (15,007 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Built in 1989
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately ZAR 214 to 527 per person
  • Airport shuttle fee: ZAR 460 per vehicle (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3:00 PM
  • Check-out: 10 AM
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Lord Charles Hotel
NH Hotel Lord Charles
NH Lord Charles
NH Lord Charles Cape Town
NH Lord Charles Hotel
NH Lord Charles Hotel Cape Town
NH The Lord Charles Hotel
NH Cape Town The Lord Charles Hotel
NH Cape Town The Lord Charles Cape Town
NH Cape Town The Lord Charles Hotel Cape Town

Frequently asked questions

What is there to do within easy reach of NH Cape Town The Lord Charles?

This hotel is situated in Somerset West, close to Cheetah Outreach, Lourensford Wine Estate, and Erinvale Golf Club. You'll also find Vergelegen Wine Estate and Morgenster Wine Farm within a short drive.

Is there parking available at NH Cape Town The Lord Charles?

Yes, self parking is available for a surcharge. Accessible parking is also available for guests.

Is there a spa available at NH Cape Town The Lord Charles?

Spa services at the hotel include facials and body treatments.

Does NH Cape Town The Lord Charles feature a casino?

No, NH Cape Town The Lord Charles doesn't have a casino.

Will I find an indoor pool at NH Cape Town The Lord Charles?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

What will couples enjoy most about a stay at NH Cape Town The Lord Charles?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a bar, and a restaurant.

Does NH Cape Town The Lord Charles have a hot tub?

No, there isn't a spa tub at this hotel.

Does NH Cape Town The Lord Charles have a restaurant that serves breakfast?

Yes, NH Cape Town The Lord Charles serves buffet breakfast for a surcharge each morning at Garden Terrace.

Will NH Cape Town The Lord Charles allow pets to stay free of charge?

No, pets aren't allowed at NH Cape Town The Lord Charles.

Are there connecting rooms at NH Cape Town The Lord Charles?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to NH Cape Town The Lord Charles?

The closest major airport to NH Cape Town The Lord Charles is Cape Town Intl. Airport (CPT), which is 19.6 mi away (26 minutes by car).

Are there rooms with balconies that I can book at NH Cape Town The Lord Charles?

No, you won't find guestrooms with balconies at NH Cape Town The Lord Charles.

Does NH Cape Town The Lord Charles have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at NH Cape Town The Lord Charles.

NH Cape Town The Lord Charles Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 59 out of 139 reviews
Rating 8 - Good. 48 out of 139 reviews
Rating 6 - Okay. 21 out of 139 reviews
Rating 4 - Poor. 7 out of 139 reviews
Rating 2 - Terrible. 4 out of 139 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly helpful. The room was huge, clean, quiet, wifi great, all the meals I had was tasty and well presented. I noticed that the service at the pool was very slow and it took forever to pick up the dirty dishes. I am not sure if the manager is giving enough guidance
Stayed 2 nights in Mar 2020

10/10 Excellent

Nico

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Friendly staff, excellent breakfast and lovely pool area. The room was bright and comfortable.
Stayed 9 nights in Feb 2020

8/10 Good

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had various issues with the room and service but they were resolved fairly quickly. One issue, not resolved is that there are no USB ports available - inconvenient in a hotel used for many business conferences.
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at the lord charles is impeccable, the staff are all professional, friendly and courteous, service is great and the rooms are amazingly comfortable
Stayed 1 night in Feb 2020

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valentines

The staff were friendly and welcoming to me and my lady. They made it extra special for us. The room was well prepared. We were advised of what is happening at the hotel and around with options for our entertainment. I will definitely book again.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

Louis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Disappointing stay

In short: They need to learn what the term "maintenance" means. Even if they appoint a handyman, it will go a long way towards addressing he many glaring issues relating to maintenance. And... I do not like to have seconds for breakfast, referring rather sarcastically to the fact that the flies had first helping to the buffet. Staff are very pleasant and helpful. Will not recommend this establishment at all!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Kuvie, Lagos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious & clean. Nice pool & tennis courts.
Stayed 8 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff here make this hotel such a wonderful place to stay - Always smiling and friendly - It’s like coming home
Stayed 1 night in Dec 2019

6/10 Okay

Johann, Stellenbosch

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful setting and gardens Plumbing not flowing well Carpets looking worn out
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel with great amenities, the staff were beyond professional and friendly, it’s so well located and perfect for the wine lover looking to explore the local wine routes
Stayed 2 nights in Nov 2019

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has low occupancy tonight so pub and restaurants were closed early which was a disappointment after a 23 hour flight
Stayed 1 night in Nov 2019

6/10 Okay

A

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
In general a very nice hotel well situated in Somerset West . Breakfast was also good but
Stayed 1 night in Nov 2019

10/10 Excellent

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, amazing staff
Stayed 2 nights in Oct 2019

8/10 Good

Lori, Las Vegas

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
I stayed here for a week even though my Expedia booking was for 2 nights. Lovely, friendly staff - responsive; good at recovery (e.g., always had to ask for bottled water even though housekeeping was to leave it each day). Property is a little older; standard room (6 nights) much better than suite on first night (host neglected to make reservation). Love the outdoor areas. Bed was really comfy, large shower with bathroom amenities. Would definitely stay again!
Stayed 2 nights in Sep 2019

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable

A great location for conferences, with great facilities on-site. You'd need to set aside some time to visit the more central places in Cape Town like Table Mountain, but it's very doable. Good vineyards around the place to visit for some good wine-tasting.
Stayed 4 nights in Sep 2019

4/10 Poor

PASCAL

Liked: Staff & service
Disliked: Room comfort

Could have been better

It would have been perfect if the bathroom did not leak , the air cons of many many other friends rooms were operational , the tissues available when we overheat , the room coffee had not been renewed for days . This hotel has a lack of Quality Control and this is sad for an hotel of such a level . Our friend s conference were disappointed .
Stayed 2 nights in Sep 2019

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view and quiet it nice for relaxing and good price for that type of standard
Stayed 5 nights in Aug 2019

10/10 Excellent

PS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cant be beaten

this hotel can't be beaten on location and value for money! Staff is superb and great breakfast
Stayed 3 nights in Aug 2019

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