Opinión verificada
8/10 Buena
Vicki C.
12 jun. 2026
Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
We had some minor issues with our stay starting with our check in where we were given documentation with two different room numbers and a door code that did not work. The property description did not indicate that the unit was right above the parking garage so you couldn’t really enjoy your balcony as there was much traffic in a small space not to mention you could hear the doors going up and down all the time. The unit itself was immaculate and well stocked. It is beautifully decorated and comfortable. There were noise issues with garbage being removed from the building before 7:30 am and then the garbage trucks honking at each other when picking up the garbage. The second day of our stay there were window washers and construction going on that we were not made aware of in advance or we would have booked at a different time as we were looking for a quiet, relaxing get away. These issues seemed to be communication issues between the building management and Hideaway Stay. The staff of Hideaway stay handled everything with the upmost professionalism and were very quick to respond to any issues. If not for the issues noted above I would have given a 5 star for the unit itself and the customer service throughout our stay!
Vicki C.
Se hospedó 3 noches en junio de 2026