Hotel Alto da Serra

3.0 star property
Hotel in Canela with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Alto da Serra

Stroll through a serene neighborhood of brick homes surrounded by lush greenery and manicured lawns.
Stunning gabled roof and symmetrical facade set amidst mature trees and a white picket fence.
Cozy living room with a fireplace, comfortable seating, and a wall-mounted TV.
Chalet | Minibar, blackout drapes, iron/ironing board, free WiFi
Indulge in a sumptuous spread of pastries, cakes, and fresh fruits at this beautifully set table.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Rua Borges de Medeiros, 999, Canela, RS, 95670-000
  • Cathedral of Our Lady of Lourdes
    ‪6 min walk‬
  • Gramado Covered Street
    ‪10 min drive‬
  • Gramado Central Avenue
    ‪10 min drive‬
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪87 min drive‬

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Room options

Standard Apartment

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Luxury Apartment

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Apartment

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

Chalet

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Bungalow Standard

  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

1-Bedroom Apartment Standard

  • Sleeps 2
  • 1 Double Bed

Double Room Deluxe

  • Sleeps 2

About the neighborhood

Canela

Located in Canela Centro within a 5-minute walk of Cathedral of Our Lady of Lourdes, Hotel Alto da Serra is within a 15-minute stroll of Joao Correa Square. This 3-star hotel has 20 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Cathedral of Our Lady of Lourdes - 6 min walk - 0.3 miles
  • Alpen Park - 4 min drive - 2.1 miles
  • Gramado Covered Street - 10 min drive - 5.1 miles
  • Gramado Central Avenue - 10 min drive - 5.1 miles
  • Mini Mundo - 11 min drive - 5.9 miles

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 108 min drive

Restaurants

  • ‪Caracol Gourmet - ‬4 min walk
  • ‪La Estación - Parrilla - ‬10 min walk
  • ‪Skillo Lanches - ‬8 min walk
  • ‪Bistrô Sabor de Mel - ‬7 min walk
  • ‪Le Bari Cafe - ‬2 min walk

About this property

Hotel Alto da Serra

Hotel in Canela with free breakfast and a 24-hour front desk
Hotel Alto da Serra features free WiFi in public areas, microwave in a common area, and refrigerator in a common area. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include a TV in a common area and a garden.
Guests can expect free WiFi and 26-inch LCD TVs. Minibars, phones, and free toiletries are also available.

Languages

Portuguese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Built in 1995
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Alto da Serra Canela
Alto da Serra Canela
Hotel Alto da Serra Hotel
Hotel Alto da Serra Canela
Hotel Alto da Serra Hotel Canela

Frequently asked questions

What is there to do around Hotel Alto da Serra?

This hotel is situated in Canela Centro within a 10-minute walk of Cathedral of Our Lady of Lourdes, Joao Correa Square, and Teatro Municipal de Canela. You'll also find Alpen Park and Parque Terra Magica Florybal within a short drive.

Will I be able to park at Hotel Alto da Serra?

Yes, self parking is offered for free at the hotel.

Does Hotel Alto da Serra have a casino at the property?

No, Hotel Alto da Serra doesn't have a casino.

Is there an indoor pool at Hotel Alto da Serra?

No, there is no indoor pool at this hotel.

Is Hotel Alto da Serra good for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as free breakfast and a garden.

Are there hot tubs at Hotel Alto da Serra?

No, there isn't a spa tub at this hotel.

Does Hotel Alto da Serra have a restaurant that serves breakfast?

Hotel Alto da Serra offers free buffet breakfast each morning though there is no restaurant.

Does Hotel Alto da Serra allow pets to stay free of charge?

No, pets aren't allowed at Hotel Alto da Serra though service animals are welcome.

Are there connecting rooms at Hotel Alto da Serra?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Alto da Serra?

The closest major airport to Hotel Alto da Serra is Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani), which is about 25.7 mi away.

Are there rooms with balconies at Hotel Alto da Serra?

No, at Hotel Alto da Serra, there aren't any guestrooms that list a balcony.

Hotel Alto da Serra Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 43 out of 75 reviews
Rating 8 - Good. 26 out of 75 reviews
Rating 6 - Okay. 3 out of 75 reviews
Rating 4 - Poor. 3 out of 75 reviews
Rating 2 - Terrible. 0 out of 75 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeferson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

FLAVIA

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Luciano

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Fabricio

Stayed 2 nights in Aug 2023

8/10 Good

Rafael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Pedro Paulo

Stayed 3 nights in Oct 2022

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2022

10/10 Excellent

Jorge Leandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
otima
Stayed 2 nights in Sep 2022

8/10 Good

Camis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Debora Thais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aconchego... Eficiência... Bem-Estar !!!!

Hotel bem localizado na região, próximo a avenida principal, local aconchegante, acomodação limpa e organizada, equipe da recepção (Sr. Maurício nos forneceu várias informações que viabilizou nossa estadia na cidade), limpeza e copa são eficientes, dedicados, educados e simpáticos.... Café da manhã variado... Super recomendo !!!!
Stayed 5 nights in Jun 2022

10/10 Excellent

Paulo Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paz e tranquilidade perto do centro de Canela

Quarto grande, banheiro com hidromassagem é diferencial, bom sistema de aquecimento (estava muito frio), café da manhã bom , perto do centro mas bem silencioso
Stayed 2 nights in May 2022

10/10 Excellent

Márcio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Tatiana dos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Juliane

Stayed 1 night in Feb 2022

10/10 Excellent

AKRAM KMAL

Stayed 1 night in Feb 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
De um modo geral foi bom. Café da manhã bem servido, instalações bem cuidadas. Porém não cabe ser 3 estrelas. Apto. pequeno (sem espaço para 2 malas), não tem TV paga …
Stayed 5 nights in Dec 2021

8/10 Good

João

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A contento

Foi a contento, passamos um ótimo final de semana e o hotel atendeu a nossa expectativa de ter um lugar para pernoite e desejum
Stayed 2 nights in Dec 2021

10/10 Excellent

Elvis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volto logo!

Excelente! Nada a reclamar. Pessoas fantásticas!
Stayed 1 night in Dec 2021

8/10 Good

wesley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom!
Stayed 3 nights in Nov 2021

8/10 Good

Francivania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradável

Tudo foi muito agradável, a pousada é um charme, porém por 2 dias passamos por uma friagem e sofremos muito no chalé sem aquecedor
Stayed 5 nights in Nov 2021

8/10 Good

Moises

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A localização é excelente, a duas quadras da bela catedral de pedra, que fica bem no centro da cidade. O apartamento é bom, com banheira de hidromassagem, mas poderiam renovar a parte elétrica. A única tomada com terra fica entre o ar-condicionado e a cabeceira da cama. Se o cabo do meu laptop não tivesse 3m não teria alcançado da mesa até lá. Deveriam colocar uma tomada aterrada à esquerda da janela.
Stayed 2 nights in Oct 2021

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vale a pena

Top
Stayed 4 nights in Sep 2021