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Occidental Tucancún All Inclusive

3.5 star property

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Photo gallery for Occidental Tucancún All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Exterior
Children's activities
Fitness facility
In-room dining

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • All inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500
  • Place, Marlin Beach
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪3 min walk‬
  • Place, La Isla Shopping Mall
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

View all photos for Premium Room, Sea View (Level)

Premium Room, Sea View (Level) | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Premium Room, Sea View (Level)

8.0 out of 10
Very good
(21 reviews)
  • Sea view
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room

Double Room | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Double Room

7.8 out of 10
Good
(143 reviews)
  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room, Sea View

Double Room, Sea View | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Double Room, Sea View

8.2 out of 10
Very good
(130 reviews)
  • Sea view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Suite, Oceanfront (Level)

Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Premium Suite, Oceanfront (Level)

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 864 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level) | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Family Room, Oceanfront (Premium Level)

8.6 out of 10
Excellent
(14 reviews)
  • Ocean view
  • 1386 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Cancun

Located in Zona Hotelera, Occidental Tucancún All Inclusive is adjacent to Luxury Avenue Shopping Mall and within a 5-minute walk of other popular sights like Marlin Beach. This 339-room, 3.5-star property has 3 outdoor pools along with a full-service spa and 4 restaurants.

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.1 miles
  • Luxury Avenue Shopping Mall - 3 min walk - 0.2 miles
  • Marlin Beach - 3 min walk - 0.2 miles
  • Hotel Zone Beaches - 3 min walk - 0.2 miles
  • La Isla Shopping Mall - 13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪La Veranda - ‬8 min walk
  • ‪El Fish Fritanga - ‬7 min walk
  • ‪Hacienda Sisal - ‬5 min walk
  • ‪Club Bistro - ‬7 min walk
  • ‪Ilios Restaurant - ‬9 min walk

About this property

Occidental Tucancún All Inclusive

Guests of Occidental Tucancún All Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. Free parking is available if you drive. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this all-inclusive property include a gym, free WiFi in public areas, and an outdoor tennis court.
LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free minibar items, coffee makers, and safes are also available.
An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mirador
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Outdoor tennis court
  • Playground
  • Shopping

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: USD 4.96 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Barcelo Tucancun Beach
Occidental Tucancún All Inclusive Cancun
Tucancun Beach All Inclusive
Tucancun Beach Barcelo
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Barcelo Tucancun Beach Resort
Cancun Barcelo
Tucancun Hotel
Occidental Tucancún Cancun
Occidental Tucancún
Occidental Tucancún All Inclusive All-inclusive property Cancun
Occidental Tucancún All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal Tucancún Inclusive i
Occidental Tucancún All Inclusive Cancun
Occidental Tucancún All Inclusive All-inclusive property
Occidental Tucancún All Inclusive All-inclusive property Cancun

Frequently asked questions

Are there all-inclusive options at Occidental Tucancún All Inclusive?

Occidental Tucancún All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities.

How much does it cost to stay at Occidental Tucancún All Inclusive?

As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at Occidental Tucancún All Inclusive on Apr 12, 2026 start from $186, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Occidental Tucancún All Inclusive?

Occidental Tucancún All Inclusive offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

What can I see around Occidental Tucancún All Inclusive?

This property is situated in Zona Hotelera within a short 14-minute walk of La Isla Shopping Mall and also 5 minutes on foot from Hotel Zone Beaches. You'll also find Delfines Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park within a short drive.

Is there parking available at Occidental Tucancún All Inclusive?

Yes, uncovered self parking is offered for free at the all-inclusive property.

Is a spa located at Occidental Tucancún All Inclusive?

Zenserenz is the property's spa and services include sports massages, deep-tissue massages, reflexology, and aromatherapy.

Does Occidental Tucancún All Inclusive have a casino?

No, Occidental Tucancún All Inclusive doesn't have a casino.

Will I find an indoor pool at Occidental Tucancún All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

What will couples enjoy most about a stay at Occidental Tucancún All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including 3 outdoor pools, 3 poolside bars, and 4 restaurants.

Does Occidental Tucancún All Inclusive have a hot tub?

No, this all-inclusive property doesn't have a spa tub.

Does Occidental Tucancún All Inclusive have a restaurant with a breakfast menu?

Yes, Occidental Tucancún All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Will Occidental Tucancún All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Occidental Tucancún All Inclusive.

Are there connecting rooms at Occidental Tucancún All Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

How far is the airport from Occidental Tucancún All Inclusive?

The closest major airport to Occidental Tucancún All Inclusive is Cancun Intl. Airport (CUN), which is 12.1 mi away (20 minutes by car).

Are there rooms with balconies at Occidental Tucancún All Inclusive?

Yes, some guestrooms at this all-inclusive property offer a balcony where guests can enjoy ocean or garden views.

Does Occidental Tucancún All Inclusive have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Occidental Tucancún All Inclusive.

Occidental Tucancún All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 525 out of 1350 reviews
Rating 8 - Good. 341 out of 1350 reviews
Rating 6 - Okay. 262 out of 1350 reviews
Rating 4 - Poor. 117 out of 1350 reviews
Rating 2 - Terrible. 105 out of 1350 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Fernando G

Traveled with partner
Disliked: Cleanliness
long lines to get into restaurants (like 30 to 40 minutes). Food Terrible. 9.30 pm looking to somebody to make and clean the room even when we left the room early in the morning. calling operator and never answer the phone... A horror movie!
Stayed 2 nights in Jan 2026

2/10 Terrible

Claudia A

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
1st room ac didnt work, we were switched to another one, that was even worse to be a premier room, you had to turn on all faucets ar once to be able to get hot water, you had to turn all 2 light switches in order to get the bathroom light to work, to watch to tv u had to scroll to 10 channels before you were able to watch tv, the sheets on the bed were not soft at all, sink in restroom smelled very bad everything you will use it, ph never worked to call operator or room service, food always cold, DO NOT STAY HERE!
Stayed 6 nights in Jan 2026

4/10 Poor

Valerie Marie

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food undercooked, cold, not enough selection, building is so run down n old, drinks are water down n no flavor, rude stuff, will only help americans first, especially Diana at the adult pool.
Stayed 6 nights in Jan 2026

10/10 Excellent

Emad

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, food and amenities
Stayed 3 nights in Dec 2025

10/10 Excellent

Emad

Thank you
Stayed 3 nights in Dec 2025

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and the food was surprisingly good - better than I had expected. The beach access was so convenient and no seaweed in November. If you're going to spend the entire day at the beach, you can rent a parasol.
Stayed 7 nights in Nov 2025

10/10 Excellent

Harwinder

Stayed 3 nights in Dec 2025

6/10 Okay

Ray, south euclid

Traveled with family
Liked: Property conditions & facilities
The location was great. The food was not the best. The rooms where dated and not good at all
Stayed 3 nights in Nov 2025

10/10 Excellent

Robinson

Stayed 2 nights in Dec 2025

10/10 Excellent

magdiel

Stayed 1 night in Dec 2025

8/10 Good

Max

Traveled with family
Liked: Cleanliness
It was decent ok to good.
Stayed 1 night in Nov 2025

10/10 Excellent

Cesar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
all of it
Stayed 7 nights in Nov 2025

6/10 Okay

Lisa Marie

Stayed 4 nights in Nov 2025

6/10 Okay

Shannon

Traveled with group
Liked: Cleanliness, amenities
I would rate this resort Good. The food was the same each day at all the buffets. The selection was not great. And the food trays were not filled often, so lots empty at times. I was shocked to see this resort had no bacon. Beach - no protection from sun, but yes lounge chairs. Pool - great pools and good selection to find a spot. Hotel - needs a remodel very old but do the job for us. Rooms-they were fine as we had a standard room only. Everything worked great in the room. I would recommend this if you’re looking for budget friendly and food is not a concern for you.
Stayed 4 nights in Nov 2025

10/10 Excellent

Chance Eric

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great and room was spotless.
Stayed 3 nights in Nov 2025

10/10 Excellent

Idania

Stayed 6 nights in Nov 2025

6/10 Okay

Julia Anne

Traveled with group, Traveled with partner
Disliked: Cleanliness
Staff was great, especially around the evening bar, adult pool bar and guest services. Location is really close to the night strip and market only $1 for bus and takes like 4 mins or so and the busses run constantly.very safe to get to and from. Hotel is a little run down where things just seem to look dirty/or with grime. Beach was fabulous- can walk for hours in white sand plus the water is various shades of blue and teal - spectacular really.
Stayed 7 nights in Nov 2025

8/10 Good

Tammy Lynn

Liked: Cleanliness
Stayed 7 nights in Nov 2025

8/10 Good

Johnathon

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2025

10/10 Excellent

Samanta

Traveled with partner
Liked: Cleanliness, amenities
Everything was amazing
Stayed 4 nights in Nov 2025

2/10 Terrible

Patrick

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this hotel years ago and it was nice. This time around it was horrible. Staff, food, and drinks. The bartender was rude and asked us to move to the corner. I will never stay here again. The manager did try to “fix” things the 14 hours before my flight was set to leave.
Stayed 3 nights in Nov 2025

2/10 Terrible

Ronen

Stayed 9 nights in Nov 2025

4/10 Poor

Suzana, EASTVALE

Disliked: Cleanliness, property conditions & facilities
Customer service and sales team attitude
Stayed 4 nights in Nov 2025

8/10 Good

Jan

Liked: Cleanliness, amenities
Staff and food was great, room not so much. AC was running all the time, wall thermostat wasn’t working. I reported it 2 times on front desk with no response. Shower valve was broken, water was not warm. Also reported 2 times with no response.
Stayed 12 nights in Nov 2025

10/10 Excellent

Antonio

Stayed 4 nights in Nov 2025

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