Hilton Cancun, an All-Inclusive Resort

Property class: 4.5

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Aerial view
HIGH FLOOR OCEAN FRONT ONE KING BED GUESTROOM | View from room
OCEAN FRONT ONE BEDROOM PARLOR SUITE-KING BED | Hypo-allergenic bedding, in-room safe, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • On private beach
  • Pet friendly
  • Parking included

Explore the area

View in a map
Highway 307, Cancun, QROO, 77500
  • Place, Arrecife de Puerto Morelos National Park
    ‪1 min walk‬
  • Place, Puerto Morelos Beach
    ‪20 min drive‬
  • Place, Puerto Morelos Town Square
    ‪24 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

DELUXE OCEAN FRONT ONE BEDROOM SUITE-KING BED

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 860 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

OCEAN VIEW ONE KING BED GUESTROOM

9.0 out of 10
Wonderful
(37 reviews)
  • Ocean view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

OCEAN VIEW TWO QUEEN BEDS GUESTROOM

8.8 out of 10
Excellent
(100 reviews)
  • Ocean view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

OCEAN FRONT ONE BEDROOM PARLOR SUITE-KING BED

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1640 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

PRESIDENTIAL 2 BEDROOM SUITE

  • Ocean view
  • 2100 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

SUNSET VIEW ONE KING BED GUESTROOM

9.0 out of 10
Wonderful
(62 reviews)
  • Valley view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

SUNSET VIEW TWO QUEEN BEDS GUESTROOM

9.0 out of 10
Wonderful
(116 reviews)
  • Valley view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

FAMILY 2 BEDROOM SUITE-KING BED-2 QUEEN BEDS

8.8 out of 10
Excellent
(15 reviews)
  • Ocean view
  • 860 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed

OCEAN FRONT ONE BEDROOM MASTER SUITE-KING BED

  • Ocean view
  • 830 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

OCEAN FRONT ONE BEDROOM SUITE - KING BED

8.8 out of 10
Excellent
(10 reviews)
  • Sea view
  • 830 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

SWIM UP POOL VIEW TWO QUEEN BEDS GUESTROOM

9.2 out of 10
Wonderful
(44 reviews)
  • Sea view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Double Room Superior with Sea View

8.0 out of 10
Very good
(1 review)
  • 430 sq ft
  • Sleeps 4

Double Room Superior with Sea View

  • 430 sq ft
  • Sleeps 3

Suite

  • 828 sq ft
  • Sleeps 3

SWIM UP POOL VIEW ONE KING BED GUESTROOM

8.0 out of 10
Very good
(11 reviews)
  • Sea view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

ONE KING BED GUESTROOM MOBILITY ACCESSIBLE

8.6 out of 10
Excellent
(8 reviews)
  • Valley view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

OCEAN FRONT ONE BEDROOM SUITE - TWO QUEEN BED

7.0 out of 10
Good
(2 reviews)
  • Sea view
  • 830 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

CONNECTING SUNSET VW W/1KING OR 2 QUEENS

7.6 out of 10
Good
(5 reviews)
  • Valley view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds OR 1 King Bed

CONNECTING OCEAN VW W/1KING OR 2 QUEENS

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds OR 1 King Bed

HIGH FLOOR OCEAN VIEW ONE KING BED GUESTROOM

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

OCEAN FRONT CORNER ONE KING BED GUESTROOM

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

HIGH FLOOR OCEAN VIEW TWO QUEEN BEDS GUESTROOM

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

OCEAN FRONT CORNER TWO QUEEN BEDS GUESTROOM

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Room With Ocean View

  • Sleeps 3

Ocean Front Room With Two Queen Beds

  • Sleeps 4

Deluxe Ocean Front 1 Bedroom Suite-King Bed

  • Sleeps 3

King Room-Swim Up

  • Sleeps 3

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 3

Corner Ocean Front King Room

  • Sleeps 3

Swim Up Two Queen Beds Guestroom

  • Sleeps 4

Ocean View Corner Two Queen Beds Guestroom

  • Sleeps 4

One-Bedroom King Suite With Ocean View

  • Sleeps 3

One-Bedroom King Suite With Grand Ocean View

  • Sleeps 3

Ocean View One Bedroom Suite With Two Queen Beds

  • Sleeps 4

Suite, 2 Queen Beds (Swim Up Pool View)

  • Sleeps 4

Suite, Oceanfront (Swim-Up)

  • Sleeps 3

Presidential Two Bedroom Suite

  • Sleeps 6

Swim up Pool Side One Bedroom Suite

  • Sleeps 3

King Room With Tropical View

  • Sleeps 3

Two Queen Room With Tropical View

  • Sleeps 3

Double Room Standard

  • 430 sq ft
  • Sleeps 3

Double Room Standard with View

  • 430 sq ft
  • Sleeps 3

Double Room Superior with Sea View

  • 430 sq ft
  • Sleeps 3

Double Room Superior with Sea View

  • 430 sq ft
  • Sleeps 4

OCEAN FRONT 1 BEDROOM MASTER SUITE - KING BED

  • Sleeps 3

Swim-up King Room With Tropical View

  • Sleeps 3

High Floor King Room With Oceanfront

  • Sleeps 3

Swim up Tropical Vw Two Queen Beds Guestroom

  • Sleeps 4

Sunset View Two Queen Beds Guestroom

  • Sleeps 3

King Room With Sunset View

  • Sleeps 3

Connecting Ocean View Room

  • Sleeps 6

Connecting Sunset Vw Rm W/ 1 King Or 2 Queens

  • Sleeps 6

Corner King Room With Ocean View

  • Sleeps 3

King Room With Ocean View-High Floor

  • Sleeps 3

High Floor Ocean View 2 Queen Beds Guestroom

  • Sleeps 4

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About the neighborhood

Cancun

Hilton Cancun, an All-Inclusive Resort places you next to West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. This 714-room, 4.5-star property has 2 outdoor pools along with a private beach and a free water park.

What's nearby

  • Arrecife de Puerto Morelos National Park - 1 min walk - 0.1 miles
  • Moon Palace Golf Club - 12 min drive - 5.3 miles
  • Puerto Morelos Beach - 20 min drive - 12.4 miles
  • Ojo de Agua Beach - 23 min drive - 13.9 miles
  • Puerto Morelos Town Square - 24 min drive - 14.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪the cave - ‬17 min drive
  • ‪Agave Mexican Cuisine - ‬17 min drive
  • ‪Diamond Club Lounge - ‬17 min drive
  • ‪Grand Lobby Bar - ‬14 min drive
  • ‪The Grill - ‬16 min drive

About this property

Hilton Cancun, an All-Inclusive Resort

Hilton Cancun, an All-Inclusive Resort features a private beach, 2 outdoor pools, and a free water park. You can take advantage of free valet parking if you drive. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this all-inclusive property include a children's pool, a 24-hour gym, and a steam room.
Guests can expect to find free WiFi. Bathrooms have hair dryers and bathrobes. Other standard amenities include coffee makers, laptop-compatible safes, and ironing boards.
A private beach and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured valet parking on site

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Azulinda Lobby Bar
  • Azulinda Market & Cafe
  • La Luce
  • Maxal
  • Vela Food Hall

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Kayaking
  • Outdoor pool (guest access)
  • Paddleboard
  • Playground
  • Splash pad
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Splash pad
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 7 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 1540 per accommodation (varies based on length of stay)
  • Dogs only
  • 1 total (51 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 1540 per accommodation (varies based on length of stay)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cancun an All Inclusive Resort
Hilton Cancun, an All-Inclusive Resort Cancun
Hilton Cancun, an All-Inclusive Resort All-inclusive property

Frequently asked questions

Are there all-inclusive rates at Hilton Cancun, an All-Inclusive Resort?

Hilton Cancun, an All-Inclusive Resort is an all-inclusive resort and rates come with all meals. Activities include volleyball, water fitness classes, and access to onsite nightclubs.

How much does it cost to stay at Hilton Cancun, an All-Inclusive Resort?

As of Apr 17, 2026, prices found for a 1-night stay for 2 adults at Hilton Cancun, an All-Inclusive Resort on May 17, 2026 start from $500, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Hilton Cancun, an All-Inclusive Resort?

Hilton Cancun, an All-Inclusive Resort offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What's there to do within easy reach of Hilton Cancun, an All-Inclusive Resort?

This property is located in Cancun and just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. You'll also find Go Grand Outlet Riviera Maya and Grand Outlet Riviera Maya within a short drive.

Is there parking available at Hilton Cancun, an All-Inclusive Resort?

Yes, secured valet parking is offered for free at the property.

Does Hilton Cancun, an All-Inclusive Resort have luxury amenities?

Yes, guests can indulge in luxuries such as a free water park, a private beach, and a restaurant at this property.

Does Hilton Cancun, an All-Inclusive Resort include a casino on the premises?

No, Hilton Cancun, an All-Inclusive Resort doesn't have a casino.

Is there an indoor pool at Hilton Cancun, an All-Inclusive Resort?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools.

What amenities will couples enjoy at Hilton Cancun, an All-Inclusive Resort?

There are many amenities for couples at this property, including a private beach and a restaurant plus some guestrooms feature a private pool.

Are there hot tubs at Hilton Cancun, an All-Inclusive Resort?

No, but this property does have a steam room.

Does Hilton Cancun, an All-Inclusive Resort have a restaurant with a breakfast menu?

Yes, Hilton Cancun, an All-Inclusive Resort serves breakfast for a surcharge at Azulinda Lobby Bar.

Does Hilton Cancun, an All-Inclusive Resort allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hilton Cancun, an All-Inclusive Resort for a fee of MXN 1540 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Hilton Cancun, an All-Inclusive Resort?

Yes, you can book connecting rooms at this property for your group or family vacation.

What is the closest airport to Hilton Cancun, an All-Inclusive Resort?

The closest major airport to Hilton Cancun, an All-Inclusive Resort is Cancun Intl. Airport (CUN), which is 9.5 mi away (18 minutes by car).

Are there rooms with balconies at Hilton Cancun, an All-Inclusive Resort?

Yes, some guestrooms at this property offer either a furnished balcony and a terrace where guests can enjoy ocean and valley views.

Hilton Cancun, an All-Inclusive Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1978 out of 3280 reviews
Rating 8 - Good. 700 out of 3280 reviews
Rating 6 - Okay. 297 out of 3280 reviews
Rating 4 - Poor. 154 out of 3280 reviews
Rating 2 - Terrible. 151 out of 3280 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jordan

Stayed 2 nights in Feb 2026

8/10 Good

Benjamin Rodriguez

The staff was the best. The staff go above and beyond to solve your issues in the resort. The steakhouse restaurant is my favorite to eat. I did not like the sushi restaurant and the
Stayed 6 nights in Jan 2026

8/10 Good

Brenda

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice, balcony was peaceful, grounds were clean, wait staff at the lobby bar was great. There is not a lot of privacy in the in-room bathrooms having transparent glass walls. Make reservations for all your dinners as soon as you get there. The steakhouse books quickly. Avoid the Italian restaurant, not worth the time. The Asian and taco place were great. We had issues with our driver being allowed onto the property to pick us up. The hotel worker-in reservation area, was extremely rude about this. This was not normal for a Hilton. The beach area was cleaned every morning. There were ample chairs on the beach and surrounding the pools. We would definitely go back.
Stayed 3 nights in Jan 2026

8/10 Good

Chandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was as I would expect it. The gentleman who helped get our bags was AMAZING!
Stayed 4 nights in Feb 2026

10/10 Excellent

Sirisha

Stayed 3 nights in Jan 2026

10/10 Excellent

Erik

Stayed 1 night in Jan 2026

8/10 Good

Hans

Liked: Cleanliness, staff & service, property conditions & facilities
This would have gotten five stars, but the actual beach was smaller than it seemed on the site.
Stayed 3 nights in Jan 2026

8/10 Good

DIANE Lisa, Auburn

Stayed 6 nights in Dec 2025

10/10 Excellent

Nitish

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 7 nights in Jan 2026

10/10 Excellent

Ewelina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel, clean rooms great food. My only thing that I was missing was a little bit bigger beach but other than that, everything is great.
Stayed 4 nights in Jan 2026

8/10 Good

Claudia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all resort is very clean, good food, friendly staff & fast check in
Stayed 4 nights in Jan 2026

10/10 Excellent

Zhihui

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
large room and beautiful view
Stayed 3 nights in Jan 2026

8/10 Good

Molly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were great especially Ignacio in the Mexican restaurant.
Stayed 4 nights in Jan 2026

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very polite and helpful, they went out of their way to make a birthday trip special.
Stayed 5 nights in Jan 2026

6/10 Okay

Oyelekan, San Antonio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The food was average and wasn't a lot of fun activities to do , everything esle was great. Wouldn't go back though
Stayed 3 nights in Jan 2026

2/10 Terrible

Viktoriia

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We had terrible experience. Shower didnt work. Neigjbors were playing music till 5am. Tour bus left without us! Never staying with Hilton again. Also you can’t take uber , only 2 firm from hotel with hayer price
Stayed 5 nights in Jan 2026

8/10 Good

Annamarie

Traveled with partner
Liked: Cleanliness, amenities
Pros: Hotel is nice and clean, A la carte restaurants were tasty. Buffet was hit and miss, hot foods were luke warm. Service was outstanding everywhere. The rooms were nice and clean, we preferred the tropical/sunset view as it was quieter and you would get the afternoon and evening sun. Cons: They had a massive washout on the beach and are actively repairing it, it may take 2-3 more weeks. There are a very limited number of beach chairs maybe 10-15 directly in the beach depending on the day and all day they have excavator equipment drive by every few minutes. The beach is non existent. They are also building stairs from the deck down to the water. Sitting near the ocean was not restful or relaxing. The pool also has suffered some extensive damage, missing 1000s of little square tiles. Still swims great but be careful when you lean on in the edge. Hot tubs where also great to relax in. However the hotel begins blocking the sun by 3:30 almost no sun left in the pool area.
Stayed 4 nights in Jan 2026

6/10 Okay

stacy

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The room was clean. The staff were wonderful. The food was OK kind of boring. The drinks were good. The problem was the chairs at the pool. The hotel was full, but they were selling day passes to outside customers and allowing them to come and sit at the pool and the beach and so forth along with the customers who paid for the resort they needed to hold that operation while the resort was at full capacity poor planning and made a very uncomfortable tight situation at the pool and beach. greediness and poor planning on the hotel is shameful. I chose the Hilton brand because I thought I could trust the name don’t fall into the same trap. you can find this type of resort anywhere along the strip
Stayed 7 nights in Dec 2025

10/10 Excellent

Fahmy

Liked: Cleanliness, property conditions & facilities
Go to hotel
Stayed 5 nights in Jan 2026

10/10 Excellent

melanie

Stayed 7 nights in Dec 2025

6/10 Okay

Briaunna

Stayed 5 nights in Jan 2026

8/10 Good

TITO RUFFO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is short
Stayed 1 night in Jan 2026

2/10 Terrible

Don

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The coffee sss disgusting. The horchata con agua was disguisting. The buffet was was a joke and we walked out with stomach aches. The luggage locks were not TSA approved without letting us know or offering alternatives. The desserts were stale. The ocean view room was located over a kid park and only partial. Lost our taxi reservation. Check in took too long. Gift shop with too expensive.
Stayed 1 night in Jan 2026

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean rooms food could have been better. The taco place was outstanding. The shuttle service to and fro can be every hour or once every two hours.Nicr place to be enjoyed with children. Can have a pickle ball court at least.
Stayed 5 nights in Jan 2026

10/10 Excellent

Kimberly, Amarillo

Stayed 4 nights in Jan 2026

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