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Cyan Cancun Resort & Spa

3.5 star property

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Photo gallery for Cyan Cancun Resort & Spa

Poolside bar
Property video
An outdoor dining area with tables and chairs, overlooking a pool and the ocean.
A modern hotel room with a large bed, a TV, a desk, and a view of the ocean.
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪1 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪14 min walk‬
  • Place, Delfines Beach
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, Sea View

A modern bedroom with a bed, a sofa, a TV, and a mirror.

Deluxe Room, Sea View

8.0 out of 10
Very good
(85 reviews)
  • Sea view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Quadruple Room, Sea View

A hotel room with a bed, a sofa, a nightstand, and a wardrobe.

Deluxe Quadruple Room, Sea View

7.6 out of 10
Good
(50 reviews)
  • Sea view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Suite, Sea View

A modern bathroom with a large bathtub, a window with a view of the ocean, and a curtain.

Superior Suite, Sea View

8.0 out of 10
Very good
(33 reviews)
  • Sea view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite, Balcony, Sea View

A hotel room with a large bed, a flat-screen TV, a desk, and a window with a view of the sea.

Superior Suite, Balcony, Sea View

  • Sea view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite

A modern hotel room with a bed, a sofa, a glass table with water bottles, a TV, and a view of the sea.

Studio Suite

7.6 out of 10
Good
(78 reviews)
  • Lagoon view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Cyan Cancun Resort & Spa is within a mile (2 km) of other popular sights such as Delfines Beach. This 3.5-star hotel has 155 guestrooms and offers conveniences like a restaurant, a private beach, and an outdoor pool.

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 miles
  • Iberostar Cancun Golf Course - 14 min walk - 0.8 miles
  • El Rey Ruins - 19 min walk - 1.0 mile
  • El Rey Ruins Trailhead - 19 min walk - 1.0 mile
  • Delfines Beach - 4 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Marco Polo Restaurante - ‬5 min walk
  • ‪Sun Palace - ‬6 min walk
  • ‪Azvl - ‬4 min walk
  • ‪Restaurant Las Fuentes - ‬5 min walk
  • ‪Hakka - ‬4 min walk

About this property

Cyan Cancun Resort & Spa

Guests staying at Cyan Cancun Resort & Spa enjoy access to a private beach, an outdoor pool, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Other amenities at this beach hotel include express check-out, a terrace, and a garden.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, free toiletries, and slippers. Other standard amenities include free local calls, safes, and ironing boards.
Recreational amenities at the hotel include a private beach and an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services.

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  • Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (47 inches high)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

  • Service fee: USD 2 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a security system.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Frequently asked questions

Is free cancellation available at Cyan Cancun Resort & Spa ?

Cyan Cancun Resort & Spa offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Cyan Cancun Resort & Spa ?

As of Jul 15, 2026, prices found for a 1-night stay for 2 adults at Cyan Cancun Resort & Spa on Jul 22, 2026 start from $109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Cyan Cancun Resort & Spa ?

This hotel is situated in Zona Hotelera within a short 8-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and also 18 minutes on foot from Iberostar Cancun Golf Course. You'll also find Delfines Beach and La Isla Shopping Mall within a short drive.

Is parking available on site at Cyan Cancun Resort & Spa ?

Yes, secured self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is a spa located at Cyan Cancun Resort & Spa ?

Distinctive Spa is the hotel's full-service spa and services include beach massages.

Does Cyan Cancun Resort & Spa have a casino on the premises?

No, Cyan Cancun Resort & Spa doesn't have a casino.

Is there an indoor pool at Cyan Cancun Resort & Spa ?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Cyan Cancun Resort & Spa ?

This beachfront hotel offers many amenities for couples such as a private beach and a restaurant with some guestrooms featuring a private indoor hot tub.

Does Cyan Cancun Resort & Spa have a hot tub?

No, this hotel doesn't have a spa tub.

Does Cyan Cancun Resort & Spa feature a restaurant that includes a breakfast menu?

No, Cyan Cancun Resort & Spa doesn't have a restaurant that serves breakfast.

Does Cyan Cancun Resort & Spa allow pets to stay free of charge?

No, pets and service animals aren't allowed at Cyan Cancun Resort & Spa .

Does Cyan Cancun Resort & Spa have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Cyan Cancun Resort & Spa ?

The closest major airport to Cyan Cancun Resort & Spa is Cancun Intl. Airport (CUN), which is 7.9 mi away (12 minutes by car).

Are there rooms with balconies that I can book at Cyan Cancun Resort & Spa ?

Yes, some guestrooms at Cyan Cancun Resort & Spa offer a balcony and may feature sea views.

Cyan Cancun Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 889 out of 2149 reviews
Rating 8 - Good. 468 out of 2149 reviews
Rating 6 - Okay. 349 out of 2149 reviews
Rating 4 - Poor. 186 out of 2149 reviews
Rating 2 - Terrible. 257 out of 2149 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! The staff were great and the location and on-site amenities are awesome. Highly recommend booking a massage to relax. Booking tours on-site is also very convenient. I really enjoyed the experience and will definitely be back.
Stayed 9 nights in May 2026
Verified

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and beautiful pools and access to beach !!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Naudea Seleste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean & staff was attentive and enjoyed my stay
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Martinique Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, room overlooked beach
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great location. Right on the beach front.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Kazi Sabbir Ibna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel us very nice. I loved the view from my room, cleanliness and tge support from staffs
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Jerald

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, beach and pool area is awesome
Stayed 8 nights in Jan 2026
Verified

8/10 Good

Merin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor pool was great. Good breakfast. Amazing beach view.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sivilee

Liked: Cleanliness, staff & service
Disliked: Amenities
A most definitely spot for a budget trip
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Troy

Liked: Cleanliness, staff & service, amenities
The view was amazing and the staff exceptionally attentive! Beautiful pool and beach. Comfy bed. Happy hour and lobby pizza were great.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Phil

Liked: Cleanliness
Loved the pool and the swim up bar
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities
Good location, good food, good service. Suggestions: - evening buffet - room service
Stayed 11 nights in Mar 2026
Verified

8/10 Good

Valeriia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from our room, stunning sunrise and a pool
Stayed 1 night in Apr 2026
Verified

8/10 Good

Lianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and comfortable beds. Complimentary breakfast is authentic and delicious! Would have loved a hotter shower
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Paloma

Liked: Cleanliness, amenities, property conditions & facilities
staff was really nice and everything looked so beautiful and not far from airport
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Alma Angélica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet place
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cost of the activity were high and basically were involved on where were we going if they could just not ask so much where were are where about
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our bedroom with rhe hot tub
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Eric David

Liked: Cleanliness, staff & service
Nice pool beautiful view, cool swim up bar at the pool. I’d say the place needs some renovations though
Stayed 6 nights in Mar 2026
Verified

8/10 Good

Blanca Veronica

Liked: Cleanliness, staff & service
The hotel is nice and clean but very old
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Marybeth

Liked: Cleanliness, amenities
Staff was friendly and hospitable.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

myra II

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome view,
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff very courteous and nice. The swim up bar was exceptional amd loved the pool, it was a perfect temp and such a beautiful view.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Lea

Clean room, nice view, staff are friendly,
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Th staff was very welcoming. The resort was very clean and organized. We had a wonderful stay and will be back.
Stayed 2 nights in Feb 2026