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Beach Palace Family Resort & Spa - All-Inclusive

4.0 star property
VIP Access

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Photo gallery for Beach Palace Family Resort & Spa - All-Inclusive

6 restaurants, dinner served
Property video
Interior
Waterslide
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • All inclusive
  • Parking included

Explore the area

View in a map
Blvd Kukulcan Km 11.5, Hotelera Zone, Cancun, QROO, 77500
  • Place, La Isla Shopping Mall
    ‪6 min walk‬
  • Place, Cancun Interactive Aquarium
    ‪10 min walk‬
  • Place, Hotel Zone Beaches
    ‪18 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪40 min drive‬
VIP Access
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Room options

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Premium bedding, down comforters, free minibar, in-room safe

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • Ocean view
  • 1070 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Premium bedding, down comforters, free minibar, in-room safe

Superior Honeymoon Suite Ocean View - King Size Bed

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 440 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed | Premium bedding, down comforters, free minibar, in-room safe

Superior Governor Suite Ocean View - King Size Bed

  • Ocean view
  • 630 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Superior Deluxe Lagoon View

Premium bedding, down comforters, free minibar, in-room safe

Superior Deluxe Lagoon View

  • Lagoon view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Three Bedroom Villa

Premium bedding, down comforters, free minibar, in-room safe

Three Bedroom Villa

  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 4 Double Beds
  • Free WiFi

View all photos for Four Bedroom Villa

Smart TV

Four Bedroom Villa

  • 4 bedrooms
  • Sleeps 12
  • 2 King Beds and 4 Double Beds
  • Free WiFi

View all photos for Superior Family Deluxe - Ocean View

Premium bedding, down comforters, free minibar, in-room safe

Superior Family Deluxe - Ocean View

  • Ocean view
  • 880 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Superior Family Deluxe - Lagoon View

Premium bedding, down comforters, free minibar, in-room safe

Superior Family Deluxe - Lagoon View

9.0 out of 10
Wonderful
(4 reviews)
  • Lagoon view
  • 880 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Superior Deluxe Lagoon View - Kids & Teens Free

Premium bedding, down comforters, free minibar, in-room safe

Superior Deluxe Lagoon View - Kids & Teens Free

8.8 out of 10
Excellent
(82 reviews)
  • Lagoon view
  • 440 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free | Premium bedding, down comforters, free minibar, in-room safe

Superior Deluxe Ocean View - Kids & Teens Free

8.2 out of 10
Very good
(17 reviews)
  • Ocean view
  • 440 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

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About the neighborhood

Cancun

Located in Zona Hotelera, Beach Palace Family Resort & Spa - All-Inclusive is adjacent to West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and within a 10-minute walk of other popular attractions like La Isla Shopping Mall. This 287-room, 4-star property has 3 outdoor pools along with a full-service spa and 6 restaurants.

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 miles
  • La Isla Shopping Mall - 6 min walk - 0.4 miles
  • Isla Dorada - 10 min walk - 0.5 miles
  • Cancun Interactive Aquarium - 10 min walk - 0.5 miles
  • Hotel Zone Beaches - 18 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Park Royal Cancun - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Los Chachalacos - ‬6 min walk
  • ‪Starbucks - ‬9 min walk

About this property

Beach Palace Family Resort & Spa - All-Inclusive

Guests of Beach Palace Family Resort & Spa - All-Inclusive have access to a full-service spa, 3 outdoor pools, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 26 per person roundtrip. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this beach property include a gym, 2 hot tubs, and a sauna.
Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and down comforters, and bathrooms offer jetted tubs, hair dryers, and free toiletries. Free minibar items, balconies, and coffee makers are other standard amenities.
3 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, O Spa. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Carvao
  • Madre Mia
  • Tacos
  • Tavola

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Handrails in stairways (39 inches high)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Renovations and closures

This property is closed from August 15 2025 to June 30 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
  • Laundry fee: USD 315 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Beach Palace
Beach Palace Cancun
Beach Palace Resort
Beach Palace Resort All Inclusive
Beach Palace Resort All Inclusive Cancun
Beach Palace Hotel Cancun
Beach Palace Resort All Inclusive All-inclusive property Cancun
Beach Palace Resort All Inclusive All-inclusive property

Frequently asked questions

Will I find all-inclusive rate plans at Beach Palace Family Resort & Spa - All-Inclusive?

Beach Palace Family Resort & Spa - All-Inclusive has all inclusive rates that come with all meals and many onsite activities included. Activities include dance classes and live performances.

How much does it cost to stay at Beach Palace Family Resort & Spa - All-Inclusive?

As of Jun 4, 2026, prices found for a 1-night stay for 2 adults at Beach Palace Family Resort & Spa - All-Inclusive on Jul 1, 2026 start from $730, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Beach Palace Family Resort & Spa - All-Inclusive?

Beach Palace Family Resort & Spa - All-Inclusive offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to see near Beach Palace Family Resort & Spa - All-Inclusive?

This property is situated in Zona Hotelera within a 10-minute walk of La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll also find Tortuga Beach and Chac Mool Beach within a short drive.

Will I be able to park at Beach Palace Family Resort & Spa - All-Inclusive?

Yes, valet and self parking are offered for free at the property.

Is a spa located at Beach Palace Family Resort & Spa - All-Inclusive?

O Spa is the property's spa and services include massages, facials, and body scrubs.

Does Beach Palace Family Resort & Spa - All-Inclusive include a casino on the premises?

No, Beach Palace Family Resort & Spa - All-Inclusive doesn't have a casino.

Will I find an indoor pool at Beach Palace Family Resort & Spa - All-Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools and 2 hot tubs.

What will couples enjoy most about a stay at Beach Palace Family Resort & Spa - All-Inclusive?

This beachfront property offers plenty of amenities for couples including 6 restaurants, 3 outdoor pools, and 2 poolside bars.

Does Beach Palace Family Resort & Spa - All-Inclusive have a hot tub?

No, but this property offers jetted bathtubs in all guestrooms.

Does Beach Palace Family Resort & Spa - All-Inclusive have a restaurant with a breakfast menu?

Yes, Beach Palace Family Resort & Spa - All-Inclusive has 6 restaurants, and serves free buffet breakfast each morning.

Will Beach Palace Family Resort & Spa - All-Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Beach Palace Family Resort & Spa - All-Inclusive.

Does Beach Palace Family Resort & Spa - All-Inclusive have connecting rooms available?

Yes, you can book connecting rooms at this property for your group or family vacation.

What is the closest airport to Beach Palace Family Resort & Spa - All-Inclusive?

The closest major airport to Beach Palace Family Resort & Spa - All-Inclusive is Cancun Intl. Airport (CUN), which is 13.5 mi away (22 minutes by car).

Can I book a room with a balcony at Beach Palace Family Resort & Spa - All-Inclusive?

Yes, every guestroom at Beach Palace Family Resort & Spa - All-Inclusive comes with a balcony and some offer ocean and city views.

Does Beach Palace Family Resort & Spa - All-Inclusive have a wedding venue on site?

Take advantage of the wedding venue at Beach Palace Family Resort & Spa - All-Inclusive if you plan to say "I do" during your trip.

Beach Palace Family Resort & Spa - All-Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 576 out of 1024 reviews
Rating 8 - Good. 234 out of 1024 reviews
Rating 6 - Okay. 111 out of 1024 reviews
Rating 4 - Poor. 60 out of 1024 reviews
Rating 2 - Terrible. 43 out of 1024 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joseph Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place for families
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Eri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great, fun family vacation.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, beautiful beach
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Miriam

Liked: Cleanliness
Great Service, Food was great, beach is beautiful !
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Ninnette

Liked: Cleanliness, staff & service, property conditions & facilities
Resort was great!
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Jerel Deon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as always
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Radames

Liked: Cleanliness, staff & service, amenities
Small for Cancun resorts, but very good hotel.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Maria Junnei Bautista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing vacation.Great family friendly resort, will go back and would recommend!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Bin

Liked: Cleanliness, amenities, property conditions & facilities
Our recent visit was met by wonderful hospitality, great food and services.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

JuanCarlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good 100% recommend definitely we will be back.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service Great food
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Hemavathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for Vacation
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Reinier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars service, beautiful hotel.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Marine

Liked: Cleanliness, staff & service, property conditions & facilities
Food,nice staff
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, friendly, and welcoming,
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Charlane

Liked: Cleanliness, amenities, property conditions & facilities
We had a great vacation
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Luis

Very nice place the people that work there are really nice.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Prachi

Liked: Cleanliness, amenities
Great hospitality, food customization for vegetarian people, nice location.
Stayed 3 nights in May 2025
Verified

8/10 Good

Brandol

Liked: Cleanliness, staff & service, amenities
Loved the place would go back again !
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was delicious and plentiful! Service was wonderful. Activities and location to beach were perfect!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Maggie Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Beach Palace! We can’t wait to go back!
Stayed 7 nights in Jun 2025
Verified

8/10 Good

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, the food and staff was great! We enjoyed our stay
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is gorgeous at this resort.
Stayed 8 nights in Apr 2025
Verified

10/10 Excellent

Michael Choe

Liked: Cleanliness, amenities, property conditions & facilities
Great food and attentive service
Awesome desserts
Tasty fancy drinks
Stayed 5 nights in Jun 2025

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