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Flat Hotel Palazzo Reale

3.5 star property
Hotel in Campos do Jordão with spa services and a coffee shop

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Photo gallery for Flat Hotel Palazzo Reale

Indoor pool, sun loungers
Terrace/patio
Reception hall
Triple Room | 1 bedroom, minibar, in-room safe, desk
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
R. Dr. Rafael Pelegrine Gianotti 299, Campos do Jordão, SP, 12460-000
  • Place, Campos do Jordão Convention Center
    ‪3 min walk‬
  • Place, Capivari Shopping Center
    ‪8 min walk‬
  • Place, Capivari Park
    ‪10 min walk‬

Room options

View all photos for Double Room

Double Room | 1 bedroom, minibar, in-room safe, desk

Double Room

9.6 out of 10
Exceptional
(18 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | 1 bedroom, minibar, in-room safe, desk

Triple Room

9.2 out of 10
Wonderful
(7 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, minibar, in-room safe, desk

Quadruple Room

9.4 out of 10
Exceptional
(10 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Campos do Jordão

Located in Capivari, Flat Hotel Palazzo Reale is within a 10-minute stroll of sights such as Cadij Shopping Center and Aspen Mall. This 3.5-star hotel has 50 rooms and welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Campos do Jordão Convention Center - 3 min walk - 0.2 miles
  • Cadij Shopping Center - 5 min walk - 0.3 miles
  • Aspen Mall - 6 min walk - 0.4 miles
  • Capivari Shopping Center - 8 min walk - 0.5 miles
  • Capivari Park - 10 min walk - 0.6 miles

Getting around

  • Campos do Jordao Emilio Ribas Station - 4 min walk
  • Sao Jose dos Campos (SJK-Sao Jose dos Campos-Professor Urbano Ernesto Stumpf) - 88 min drive

Restaurants

  • ‪Chalezinho Campos Do Jordão - ‬6 min walk
  • ‪Cantinho da Serra Grill - ‬7 min walk
  • ‪Moringa Mantiqueira Restaurante - ‬10 min walk
  • ‪Itália Cantina e Ristorante - ‬8 min walk
  • ‪La Gália - ‬7 min walk

About this property

Flat Hotel Palazzo Reale

Hotel in Campos do Jordão with spa services and a coffee shop
Guests of Flat Hotel Palazzo Reale have access to an indoor pool, a gym, and a sauna. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include free WiFi in public areas, a meeting room, and a computer station.
LED TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other amenities include kitchenettes, dining areas, and sitting areas.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's toys
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Living room
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • 10 percent destination fee will be charged

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Flat Hotel Palazzo Reale Hotel
Flat Hotel Palazzo Reale Campos do Jordao
Flat Hotel Palazzo Reale Hotel Campos do Jordao
Flat Hotel Palazzo Reale Hotel
Flat Hotel Palazzo Reale Campos do Jordão
Flat Hotel Palazzo Reale Hotel Campos do Jordão

Frequently asked questions

Are free cancellation options available at Flat Hotel Palazzo Reale?

Flat Hotel Palazzo Reale offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What's there to do close to Flat Hotel Palazzo Reale?

This hotel is situated in Capivari within a 10-minute walk of Capivari Shopping Center, Aspen Mall, and Cadij Shopping Center. You'll also find Capivari Park and Campos do Jordao Tennis Club less than a mile away.

Will I be able to park at Flat Hotel Palazzo Reale?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Flat Hotel Palazzo Reale?

Spa services at the hotel include massages.

Does Flat Hotel Palazzo Reale feature a casino at the property?

No, Flat Hotel Palazzo Reale doesn't have a casino.

Will I find an indoor pool at Flat Hotel Palazzo Reale?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Flat Hotel Palazzo Reale?

Couples staying at this hotel will appreciate amenities like a kitchenette and a minibar as well as a bar.

Are there hot tubs at Flat Hotel Palazzo Reale?

No, but this hotel does have a steam room.

Does Flat Hotel Palazzo Reale feature a restaurant that includes a breakfast menu?

Yes, Flat Hotel Palazzo Reale serves free continental breakfast each morning from its cafe.

Will Flat Hotel Palazzo Reale allow pets to stay free of charge?

No, pets aren't allowed at Flat Hotel Palazzo Reale though service animals are welcome.

Are there connecting rooms at Flat Hotel Palazzo Reale?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Flat Hotel Palazzo Reale?

Yes, some guestrooms at Flat Hotel Palazzo Reale offer a balcony.

Flat Hotel Palazzo Reale Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 226 out of 265 reviews
Rating 8 - Good. 33 out of 265 reviews
Rating 6 - Okay. 4 out of 265 reviews
Rating 4 - Poor. 1 out of 265 reviews
Rating 2 - Terrible. 1 out of 265 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very hospitable Lovely hotel and nicely decorated In the heart if Capivari and easy access to the main visitors attractions Great prices at the bar 15 reias for a caipirinha and it was lush Our room was huge with a kitchen a sitting room and dining area. Bathroom was adequate and shower works fine. Bedroom was spacious and no loud noise and well blacked out. Large TV with plenty of channels. Good facilities saunas X 2 and warm pool Games room was empty most of the time but a canny pool table and air hockey to play Gyme at the back of the car park a little run down but does the job Open fire in the entrance foyer is lovely to sit by at night Large lounge area too to watch football or other with friends Only very few negatives Bed rock solid so be aware to fluff up a couple of pillows to not wake up with pains Take your own iron Laundry can get expensive All in all really happy we chose this hotel
Stayed 3 nights in May 2025

10/10 Excellent

Baraa

Stayed 1 night in Jan 2025

8/10 Good

Mario

Stayed 2 nights in Dec 2024

10/10 Excellent

Charles H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolute perfection

I have never in my life been in a hotel that is so impeccably clean and well maintained, where the staff is genuinely happy to help, quiet yet close to everything, incredible breakfast served at your table, not the classic rush and traffic jam to get to the food, good safe parking for car or motorcycle , there is even a bisd feeding station!
Meticulous laying out of bird breakfast, imagine how guests are served 🌝
Stayed 1 night in Oct 2023

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Fábio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, extremely comfortable rooms, one of the best breakfasts I ever had. Also the swimming pool.
Stayed 1 night in Jan 2023

10/10 Excellent

gustavo, sao paulo

Stayed 1 night in Nov 2022

10/10 Excellent

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally comfortable
Stayed 4 nights in Oct 2021

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In these difficult times the care they took to avoid contamination was outstanding. The breakfast too was outstanding
Stayed 4 nights in Dec 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2020

10/10 Excellent

herminia aparecida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostaria somente de pedir que o WiFi nos quartos fosse melhorado! De resto tudo excelente! O translado para ir e voltar do restaurante na noite de Ano Novo, foi o ápice! Conforto e segurança! Excelente! Com certeza voltaremos!
Stayed 3 nights in Dec 2019

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O cafe da manhã foi excelente
Stayed 1 night in Nov 2025

10/10 Excellent

LETICIA

Traveled with family
Liked: Cleanliness, staff & service, amenities
Viajamos com nosso bebê de 7 meses e foi perfeito! A estrutura do hotel é muito boa, com piscina aquecida e brinquedoteca que salvaram os dias de chuva. Os funcionários extremamente atenciosos e gentis. Nos forneceram berço e toalha extra. En O café da manhã excelente e faz realmente juz a tido o que dizem nas avaliações.
Stayed 2 nights in Oct 2025

10/10 Excellent

Renato

Business traveler
Liked: Cleanliness, staff & service, amenities
Muito bom
Stayed 2 nights in Sep 2025

8/10 Good

Sintia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel antigo, porém a hospitalidade compensa a idade do hotel. Tudo bem cuidado, café da manhã ótimo, atendimento e acolhimento nota 10.
Stayed 3 nights in Oct 2025

10/10 Excellent

Henrique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel perfeito e bem localizado!

Excelente hotel! Gostei muito por ter quartos espaçosos estilo flat, com cozinha e sala. Tudo muito limpo e organizado, e a localização é excelente para quem quer ficar próximo a Vila Capivari. O café da manhã também é bem completo e muito gostoso.
Stayed 2 nights in Aug 2025

10/10 Excellent

Silvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima estadia

Ótimo atendimento e ambiente espaçoso. Só tem que andar numa rua sem saída para chegar e sair do hotel e um percurso de uns 8 minutos andando para chegar ao centro. Mas achei tranquilo, mesmo preferindo não voltar tarde a pé.
Stayed 2 nights in Sep 2025

10/10 Excellent

LUÍS FERNANDO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Alessandra C

Stayed 1 night in Sep 2025

8/10 Good

Fabio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel com estrutura simples. O café da manhã é muito bom
Stayed 3 nights in Sep 2025

10/10 Excellent

Vitor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Roseli M T

Liked: Staff & service
Stayed 5 nights in Sep 2025

10/10 Excellent

Alcione

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Carolina

Stayed 2 nights in May 2025