NH Cali Royal

4.0 star property
Hotel with free valet parking, 5-minute walk to Unicentro Shopping Center
VIP Access

Choose dates to view prices

Photo gallery for NH Cali Royal

Outdoor pool
Exterior
Bar (on property)
Lobby
Daily buffet breakfast for a fee

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • Hot Tub

Explore the area

View in a map
Carrera 100b Number 11a 99, Cali, Valle del Cauca, A99
  • Place, Unicentro Shopping Center
    ‪3 min walk‬
  • Place, Jardin Plaza Shopping Center
    ‪18 min walk‬
  • Place, Fundacion Valle del Lili
    ‪3 min drive‬
  • Airport, Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Standard Room

8.6 out of 10
Excellent
(27 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite

  • 455 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite (Extra Bed 3 Adults)

9.0 out of 10
Wonderful
(4 reviews)
  • 455 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Cali

Located in Campestre, NH Cali Royal is adjacent to Holguines Trade Center and within a 5-minute walk of Universidad del Valle. This 4-star hotel welcomes guests with 145 rooms and conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Holguines Trade Center - 1 min walk - 0.0 miles
  • Unicentro Shopping Center - 3 min walk - 0.2 miles
  • Jardin Plaza Shopping Center - 18 min walk - 1.0 mile
  • Fundacion Valle del Lili - 3 min drive - 1.6 miles
  • Pontificia Universidad Javeriana Cali - 5 min drive - 1.9 miles

Getting around

  • Alfonso Bonilla Aragon Intl. Airport (CLO) - 50 min drive

Restaurants

  • ‪El Cilindro Municipal - Unicentro - ‬8 min walk
  • ‪Crepes & Waffles - ‬8 min walk
  • ‪Juan Valdez Café - ‬9 min walk
  • ‪Ventolini Restaurante - ‬8 min walk
  • ‪Café Oma Éxito Unicentro - ‬11 min walk

About this property

NH Cali Royal

Hotel with free valet parking, 5-minute walk to Unicentro Shopping Center
At NH Cali Royal, guests enjoy an outdoor pool, a 24-hour gym, and a steam room. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for COP 60000 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, a hot tub, and a conference center.
Guests can expect free WiFi and LCD TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, minibars, and free newspapers are also available. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a steam room.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with Turkish bath/hammam.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: COP 33,907 to 75,311 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Royal
  • La Parrilla

Things to do

  • 24-hour health club
  • Hot tub
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for COP 110000 per pet, per night
  • Dogs and cats only
  • 2 total (55 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately COP 33907 to 75311 per person
  • Airport shuttle fee: COP 60000 per vehicle (one way)
  • Pet fee: COP 110000 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Cali
Hotel Radisson Cali
Hotel Radisson Royal
Hotel Radisson Royal Cali
NH Cali Royal Cali
Radisson Hotel Cali
Radisson Royal Cali
Radisson Royal Hotel Cali
NH Cali Royal Hotel
NH Cali Royal
NH Cali Royal Hotel
NH Cali Royal Hotel Cali

Frequently asked questions

Is free cancellation available at NH Cali Royal?

NH Cali Royal offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at NH Cali Royal?

As of Nov 10, 2025, prices found for a 1-night stay for 2 adults at NH Cali Royal on Nov 21, 2025 start from $60.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around NH Cali Royal?

This hotel is situated in Campestre within a 10-minute walk of Unicentro Shopping Center and Holguines Trade Center. You'll also find Jardin Plaza Shopping Center and Centro Comercial Aventura Plaza less than a mile away.

Is parking available on site at NH Cali Royal?

Yes, valet parking and self parking are offered for free at the hotel.

Is a spa located at NH Cali Royal?

Spa services at the hotel include massages.

Does NH Cali Royal have a casino at the property?

No, NH Cali Royal doesn't have a casino.

Is there an indoor pool at NH Cali Royal?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at NH Cali Royal?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does NH Cali Royal have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does NH Cali Royal feature a restaurant that includes a breakfast menu?

Yes, NH Cali Royal serves buffet breakfast for a surcharge each morning at Cafe Royal.

Does NH Cali Royal allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at NH Cali Royal for a fee of COP 110000 per pet, per night.

Are there connecting rooms at NH Cali Royal?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to NH Cali Royal?

The closest major airport to NH Cali Royal is Alfonso Bonilla Aragon Intl. Airport (CLO), which is 19.9 mi away (50 minutes by car).

Are there rooms with balconies that I can book at NH Cali Royal?

No, there aren't any guestrooms with balconies at NH Cali Royal.

Does NH Cali Royal offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at NH Cali Royal.

NH Cali Royal Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 549 out of 1012 reviews
Rating 8 - Good. 226 out of 1012 reviews
Rating 6 - Okay. 112 out of 1012 reviews
Rating 4 - Poor. 73 out of 1012 reviews
Rating 2 - Terrible. 52 out of 1012 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

yeni

Stayed 1 night in Aug 2025

8/10 Good

Derek J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a nice stay. I wasn't expecting my room to be carpeted. The front desk people were very nice, although they tried to charge me for 2 sodas from the concession, which I didn't have any of.
Stayed 6 nights in Aug 2025

10/10 Excellent

julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really nice place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Katherine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The breakfast buffet was great, lots of options for everyone especially kids. Nice clean rooms and friendly staff.
Stayed 1 night in Jul 2025

8/10 Good

christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The pool area is very nice..
Stayed 7 nights in Jul 2025

4/10 Poor

Diana

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Great location but not clean

Hotel recently changed management and very much struggling. I had 2 rooms & changed 3 times due to lack of cleanlines. I would have canceled and gone to the Hilton if that was an option. 1st two rooms smelled like mold so they moved us. The 2nd room I immediately noticed there was makeup smeared on the rr counters and I found a cockroach. They moved us again and comped us to a larger room. 3rd room the door to the bathroom didn’t fully close. To be fair after the roach situation the mgr personally spoke to me, apologized and gave me his cell number so that I could contact him if anything else happened. He followed up multiple times asking if I was okay with the new rooms and comped us dinner and laundry. Location wise it’s great. Connected to a grocery store and small mall, and walking distance to a larger one. Super easy to get taxi or Uber. That said we stayed at the Hilton Ciudad Jardin a week before this stay and I’m kicking myself for trying to save a few dollars. Pay the hotel extra $50 and save yourself a headache. Nice people, but definitely not recommended.
Stayed 6 nights in Jun 2025

10/10 Excellent

julian

Stayed 2 nights in Jul 2025

8/10 Good

Clarita

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Th
Stayed 5 nights in Jul 2025

4/10 Poor

ERICK, ALZINGEN

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property should not be allowed to be open until it goes through a major make over.
Stayed 2 nights in Jul 2025

10/10 Excellent

joan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You cannot ask for an better hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Jean Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice! Steven the driver very nice
Stayed 3 nights in Jul 2025

10/10 Excellent

Stacey

Liked: Property conditions & facilities

The best hotel in Cali by far!

This beautiful botique hotel is an absolute gem. I stayed in the suite with jacuzzi tub and private balacony and when I return will stay here again. The most comforting king size bed ever and fantastic food and service at their restaurants. Loved my stay and experience
Stayed 2 nights in Jul 2025

10/10 Excellent

KAROL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Stacey

Liked: Property conditions & facilities, room comfort

A great stay

A great experience and amazing staff made my stay enjoyable and relaxing. Suowr comfortable beds.
Stayed 4 nights in Jul 2025

10/10 Excellent

ERICK

Stayed 6 nights in Jun 2025

6/10 Okay

Guillermo, Miami Gardens

Stayed 2 nights in Jul 2025

10/10 Excellent

jorge

Stayed 4 nights in Jun 2025

6/10 Okay

Vincent

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall it was good. Staff were nice. Rooms are very small and extremely outdated.
Stayed 3 nights in Jun 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

4/10 Poor

Lina

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

4/10 Poor

Lina

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in a premium location, however is VERY outdated. The rooms are in very bad shape. Service is slow. I do not recommend this hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff I had a good experience
Stayed 5 nights in Jun 2025

10/10 Excellent

Mariluz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so so nice really love it
Stayed 4 nights in Jun 2025