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Hotel Americana

3.0 star property

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Superior Double Room | Desk, iron/ironing board, free WiFi, bed sheets
Sports facility
Lobby
Front of property
Business center

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
  • Business services
  • Room service

Explore the area

View in a map
Carrera 4 No. 8-73, Cali, Valle del Cauca, 760044
  • Place, Bulevar del Río
    ‪1 min walk‬
  • Place, Centenario Commercial Center
    ‪3 min walk‬
  • Place, Calima Gold Museum of the Bank of the Republic
    ‪5 min walk‬
  • Airport, Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪29 min drive‬

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About the neighborhood

Cali

Located in La Merced, Hotel Americana is next to Bulevar del Río and Cali Chamber of Commerce. This 3-star hotel welcomes guests with 47 rooms and conveniences like free in-room WiFi, a gym, and a 24-hour business center.

What's nearby

  • Bulevar del Río - 1 min walk - 0.1 miles
  • Cali Chamber of Commerce - 2 min walk - 0.1 miles
  • Centenario Commercial Center - 3 min walk - 0.2 miles
  • La Ermita Church - 5 min walk - 0.3 miles
  • Calima Gold Museum of the Bank of the Republic - 5 min walk - 0.3 miles

Getting around

  • Dauga Station - 45 min drive
  • Alfonso Bonilla Aragon Intl. Airport (CLO) - 35 min drive

Restaurants

  • ‪Bocados - ‬5 min walk
  • ‪Señor Cafe - ‬4 min walk
  • ‪Subway - ‬4 min walk
  • ‪Malamaña - ‬2 min walk
  • ‪sonido central - ‬4 min walk

About this property

Hotel Americana

Guests of Hotel Americana enjoy a gym, free WiFi in public areas, and a 24-hour business center. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area and a computer station.
Guests can expect to find free WiFi and TVs. Free local calls, desks, and wardrobes or closets are also standard.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 14 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from August 30 2023 to August 28 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property only accepts cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • No rollaway or extra beds are available.

Property is also known as

Americana Cali
Hotel Americana Cali
Hotel Americana Cali
Hotel Americana Hotel
Hotel Americana Hotel Cali
Hotel Ayenda 1421 Americana

Frequently asked questions

Is a free cancellation option available at Hotel Americana?

Hotel Americana provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What's there to do within easy reach of Hotel Americana?

This hotel is situated in La Merced, just steps from Bulevar del Río and Torre Mudejar, and within a short walk of Centenario Commercial Center. You'll also find Caicedo Square and Calima Gold Museum of the Bank of the Republic less than a mile away.

Is there parking available at Hotel Americana?

No, there isn't parking available at the hotel.

Does Hotel Americana include a casino on the premises?

No, Hotel Americana doesn't have a casino.

Is there an indoor pool at Hotel Americana?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Americana?

Couples staying at this hotel will appreciate amenities like around-the-clock room service as well as a restaurant and a 24-hour front desk.

Does Hotel Americana have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Americana have a restaurant with a breakfast menu?

No, Hotel Americana doesn't have a restaurant that serves breakfast.

Does Hotel Americana allow pets to stay free of charge?

Yes, pets stay free at Hotel Americana.

Are there connecting rooms at Hotel Americana?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Americana?

The closest major airport to Hotel Americana is Alfonso Bonilla Aragon Intl. Airport (CLO), which is 14 mi away (35 minutes by car).

Are there rooms with balconies that I can book at Hotel Americana?

No, there aren't any guestrooms with balconies at Hotel Americana.

Hotel Americana Reviews

Reviews

6.8
Rating 10 - Excellent. 9 out of 50 reviews
Rating 8 - Good. 18 out of 50 reviews
Rating 6 - Okay. 11 out of 50 reviews
Rating 4 - Poor. 4 out of 50 reviews
Rating 2 - Terrible. 8 out of 50 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

JAIME

Stayed 2 nights in Jun 2022

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent a week there and the staff was extremely friendly and helpful even with someone who spoke little Spanish. If you are looking for a great little hotel this is definitely a place you should stay. Amazing restaurants within walking distance and very close to some amazing attractions.
Stayed 7 nights in May 2022

2/10 Terrible

Rafael, Bogota

Stayed 1 night in Apr 2022

8/10 Good

john

Stayed 4 nights in Mar 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the river walk right in centro
Stayed 7 nights in Feb 2021

2/10 Terrible

Verified traveler

Travelocity did not respond to my sevral attemps to cancel hotel reservation. Sent you guys sevral notes messages to cancel hotel
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, small, nothing worked, bad neighborhood. No WiFi no hot water, bugs oh the list goes on
Stayed 4 nights in Mar 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación muy limpia y camas cómodas
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Dec 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible and disgusting

Where should I start. I was switch from three rooms within the first hour. The first room had water all over the floor there is no AC and the fan was not working. The second room there was no Wi-Fi connection and the third room and there the poop stain over the toilet seat and mold over the sink. The rooms are facing the street so it get very noisy from are 5am to 1am. I wouldn't recommend this place if you have to spend a little more money to stay somewhere better I would recommend it this place is a disaster.
Stayed 1 night in Nov 2020

10/10 Excellent

Angel&Vivian, Aruba

Traveled with family
Liked: Cleanliness, staff & service
Property is not a top class Hotel but staff was friendly and Honest. Rooms were kept clean every day and property is located in a great area of Cali Center. We will be back to this property real soon.
Stayed 10 nights in Nov 2019

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Domingo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the heart of Bogota

Great location, comfortable room, nice staff.
Stayed 3 nights in Jul 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

old and expensive

For the price I was very disappointed with this place , the bed was down right uncomfortable , and every thing is old and much should be replaced . I moved to the hotel in front of this one , Imperial , and was much happier , the price there was about the same .

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The water was not hot, I did have a hot shower one day after asking for it but then I could not control the temperature, it was either hot or cold. I was there 10 days and only wanted to use the TV one time -- there were only 5 channels and the reception was terrible. I was told it had been fixed and that they would send someone to check; that someone never arrived.

8/10 Good

JP, Tennessee

Liked: Cleanliness, staff & service, property conditions & facilities

Nice Hotel

Location is excellent one block from the Cali River which has parks and a nice walkway which goes all the way to the Zoo if you care to walk 6th avenue is just across the river where you can find bars disco Tec's and restaurants. They serve a good breakfast ever morning cooked to your request. My room had a weak signal of wi fi but it was there from time to time and it was always available at the lobby. my only real complaint there was no hot water ps I am not sure if anyone spoke English as I never asked but probably at the reception area

4/10 Poor

Rodrigo, S

Disliked: Property conditions & facilities, room comfort

This place was so bad that I had to move out.

This place was so bad that I had to move out the next day. This place is no longer what's shown in the pictures. Old facility, loud air conditioner, old bathroom, poor decoration, old smelling room. Defenitelly not up to standard for a 3 star hotel. I would rate this hotel a two star or less.

8/10 Good

Francisco, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The hotel is not comparable to the more expensive hotels as far as luxury and other conveniences; however, for the price, it was definitely worth it. the staff was very friendly and met our needs in a timely manner. I enjoyed their continental breakfast. A better way to explain this is the more superficial you are the less you will like this hotel; the more down-to-earth you are, you will enjoy what the hotel offers for the price you pay.

6/10 Okay

ARNO

Stayed 3 nights in Jul 2023

4/10 Poor

DAVID

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Sanitario mal diseñado, escalera con puerta cerrada, canales de televisión limitados, buen aseo, cada cómoda, servicio casi ausente
Stayed 1 night in Feb 2023

10/10 Excellent

Angela viviana

8/10 Good

ANGELA VIVIANA

Stayed 5 nights in Dec 2022

10/10 Excellent

MANUEL

Stayed 1 night in Nov 2022

8/10 Good

Uriel

Stayed 1 night in May 2022

2/10 Terrible

Sergio

Business traveler
Disliked: Cleanliness, staff & service, room comfort

Mala prestaciòn del servicio

Para empezar estaba tapado el sanitario, no tenia señal de TV. pague dos noches, entregue $150.000.oo y me dijeron que no hacían devolución de dinero.
Stayed 4 nights in Dec 2021