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Hotel Maya Balam

3.0 star property

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Photo gallery for Hotel Maya Balam

Breakfast and dinner served
Superior Room | Iron/ironing board, bed sheets
Exterior
Superior Room | Iron/ironing board, bed sheets
Interior entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle Xpujil #10 Entre, Silvituk y Av. Calakmul, Calakmul, CAM, 24640
  • Place, Museo Deocundo Acopa Lezama
    ‪5 min walk‬
  • Place, Xpujil Ruins
    ‪11 min walk‬
  • Place, Becán
    ‪16 min drive‬

Room options

View all photos for Superior Room

Superior Room | Iron/ironing board, bed sheets

Superior Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Iron/ironing board, bed sheets

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

Classic Room | Iron/ironing board, bed sheets

Classic Room

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Xpujil

Located within a 5-minute walk of Museo Deocundo Acopa Lezama, Hotel Maya Balam is within a 15-minute stroll of Xpujil Ruins. This 9-room, 3-star hotel welcomes guests with conveniences like a restaurant, free self parking, and coffee/tea in a common area.

What's nearby

  • Museo Deocundo Acopa Lezama - 5 min walk - 0.3 miles
  • Xpujil Ruins - 11 min walk - 0.6 miles
  • Chicanná - 14 min drive - 7.3 miles
  • Becán - 16 min drive - 5.7 miles
  • Cueva de Murcielago - 45 min drive - 37.7 miles

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 106 min drive

Restaurants

  • ‪La Pizzeta - ‬9 min walk
  • ‪Antojitos Doña Evita - ‬6 min walk
  • ‪Mirador Maya - ‬7 min walk
  • ‪Selva Cafe - ‬17 min walk
  • ‪Restaurant Templo Maya - ‬11 min walk

About this property

Hotel Maya Balam

Guests of Hotel Maya Balam enjoy free WiFi in public areas, coffee in a common area, and a terrace. There's free parking, and a shuttle from the hotel to the airport (available 24 hours) for MXN 1800 per vehicle. The front desk is staffed 24 hours a day to help with luggage storage and tours/tickets.
Flat-screen TVs come with cable channels. Ceiling fans are also standard.

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Interior
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9.6 out of 10, Exceptional, 26 reviews
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The price is $110
Jun 30 - Jul 1
Total with taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: MXN 90 to 115 for adults and MXN 90 to 115 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • El Maná

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 4 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 90 to 115 for adults, and MXN 90 to 115 for children
  • Airport shuttle fee: MXN 1800 per vehicle (maximum occupancy 6)
  • Credit card charges are subject to a surcharge of 5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Maya Balam
Hotel Maya Balam Xpujil
Maya Balam
Maya Balam Xpujil
Hotel Maya Balam Calakmul
Maya Balam Calakmul
Hotel Maya Balam Hotel
Hotel Maya Balam Calakmul
Hotel Maya Balam Hotel Calakmul

Frequently asked questions

Are free cancellation options available at Hotel Maya Balam?

Hotel Maya Balam offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Maya Balam?

As of Jun 26, 2026, prices found for a 1-night stay for 2 adults at Hotel Maya Balam on Jun 27, 2026 start from $40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hotel Maya Balam?

This hotel is located in Calakmul, just steps from Museo Deocundo Acopa Lezama. You'll also find Xpujil Ruins and Becán within a short drive.

Will I be able to park at Hotel Maya Balam?

Yes, secured self parking is offered for free at the hotel.

Does Hotel Maya Balam feature a casino at the property?

No, Hotel Maya Balam doesn't have a casino.

Is there an indoor pool at Hotel Maya Balam?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Maya Balam?

Couples staying at this hotel will appreciate amenities like a restaurant and a free manager's reception plus some guestrooms include premium bedding.

Does Hotel Maya Balam have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Maya Balam feature a restaurant that includes a breakfast menu?

Yes, Hotel Maya Balam serves a cooked-to-order breakfast for a surcharge each morning at El Maná.

Does Hotel Maya Balam allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Maya Balam.

Does Hotel Maya Balam have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel Maya Balam?

Yes, some guestrooms at Hotel Maya Balam offer a balcony.

Hotel Maya Balam Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 214 out of 614 reviews
Rating 8 - Good. 279 out of 614 reviews
Rating 6 - Okay. 83 out of 614 reviews
Rating 4 - Poor. 30 out of 614 reviews
Rating 2 - Terrible. 8 out of 614 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Qiang

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice hotel with easy parking.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant very good and clean, staff attentive, be aware that the area is relatively remote so the electricity and wifi are not always reliable, especially in the evening.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
The Chihuahua who roams the property is enough fun to want to return!
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Denise

Disliked: Cleanliness, property conditions & facilities

Okay place to stay in the area.

It was a good enough place to stay two nigts for the activities we did around the area.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a good location for visiting Bacalar and it's easy to walk to the center of town. The rooms and facilities are clean, the breakfast is okay and the view from the pool on the roof is beautiful.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay

A clean, quiet room for a very fair price. Helpful staff provided us with an excellent guide to the Calakmul ruins and the bat cave.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for those who are interested in visiting Calakmul. The room was big, comfortable and clean. Small issues can occur, such as water or electricity shortages, but the staff was always kind and ready to help. Recommended!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, and big rooms.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always a great place to stay for the area. Just wish they'd update/improve the wifi, it's pretty much useless.
Stayed 1 night in Aug 2023
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price. Clean sheets and towels, recommended for a budget-conscious traveler.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel ia beautiful, the only thing I didn't like was the restaurant, food was cold and service was slow,
Stayed 1 night in Jul 2025
Verified

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Bed was a hard, safe place, good value
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

FARYTH DAMIAN

Liked: Cleanliness
Good
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a jewel in the jungle. Not perfect but really great & we highly recommend. The rooms are clean, safe & secure. There’s a restaurant on site where we ate all our meals. They’ll provide a boxed lunch for days out.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort

8 is the score. Everything was fine.

It was fine, blasted hot, pool was nice.
Stayed 1 night in Mar 2024
Verified

8/10 Good

James

Liked: Cleanliness
Hotel was adequate. Rooster next door was anoying at 3:00 AM but thats what roosters do. Service was friendly. Cosidering location, probably as good as it gets.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
It’s an isolated area near some amazing places, but I’m afraid that the train Maya is going to bring a lot of tourism and change the entire nature of the place, and that the local people will be the last to benefit from this. I think we got there just as the wave was starting to break.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a great deal of wood in the rooms. Adjacent to the hotel was a nice restaurant. The room was well refreshed and included AC. The office was great to help with taxis. On site laundry service. The secluded area was pleasant and pretty. There is a serene ruin in walking distance. Caring staff at hotel and restaurant.
Stayed 4 nights in Nov 2022
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for the star level and price. Incredibly clean (immaculate) in rooms and around hotel, fluffy towels and great sheets. Bed a little hard but that’s Mexico. Great wifi. Hot water. Staff friendly. Neighborhood is a block back from Main Street so no street noise but some roosters and dogs (again normal for Mexico). Restaurant in hotel had lots of options and was good. We liked it and would stay again. Very safe area. A great base for Calakmul trip.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
The location was good from a archeological sites location. The wifi was horrendous. If you didn't have cell coverage you'd be hooped. Overall the place was OK, staff was great, just cruddy wifi.
Verified

6/10 Okay

Jorge

Liked: Staff & service
Disliked: Cleanliness
We arrived at our room, the beds were not made, we didn't have towels, the staff was notified and they were quick to fix this. In one of the rooms, the TV didn't work. The location is ok to some archeological sites, it is an average stay. We had breakfast the next morning and the options were nice.
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Normand

Liked: Staff & service, property conditions & facilities
The lady at front desk told me kitchen open at 5:30 am. But did not open til 7:00am. We had a tour book at 7:00am for Calacmul. No breakfest.....
Stayed 2 nights in Feb 2024
Verified

2/10 Terrible

Julian

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

The Rooster Motel from hell

I wanted to like this hotel however, it lacks any creature comforts and is very poorly managed. The WiFi doesn't work, the restaurant food is inedible and the shower is best described as a dribble! If that wasn't bad enough, a neighbouring rooster routinely wakes everyone at 3.30am. If you value your sanity I strongly recommend booking alternative accommodation.
Stayed 2 nights in Jan 2025
Verified

4/10 Poor

Daniel

Disliked: Amenities
No water in the morning. Mattress was uncomfortable. Holes in towels. Very basic set up.
Stayed 1 night in Mar 2024